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Overview This comprehensive course on Corona Virus Awareness & Prevention Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Corona Virus Awareness & Prevention Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corona Virus Awareness & Prevention Course. It is available to all students, of all academic backgrounds. Requirements Our Corona Virus Awareness & Prevention Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 6 lectures • 07:27:00 total length •Module 01: Introduction to Coronaviruses: 00:06:00 •Module 02: Effects of COVID 19 on Our Body: 00:04:00 •Module 03: COVID 19 Tests and Treatment: 00:06:00 •Module 04: Preventative Measures and Self Isolation Guidelines: 00:07:00 •Module 05: Covid Vaccine Update 2021: 00:04:00 •Additional Reading Materials - Corona Virus Awareness & Prevention Course: 07:00:00

Worms are essential in our ecosystem as well as in the environment. They helps to keep the soil fertile and provide necessary nitrogen in it. Thus, worm farming has become a valuable job in the last few decades. Thanks to modern scientific approaches, worm farming has become so much easier. With proper guideline and adequate resources, anyone can become successful in worm farming business. If you want to start your own worm farm, then our Worm Farming Course Online will help you out a lot. You will be able to learn how compost process works using different types of waste. You will learn about the strategies required to cultivate worms within your farm and make a profitable business. Besides that, you will be able to keep the soil inside your farm solid and suitable for planting different types of trees. You can also make good amount of profit from these plants. With this course, you will learn the process of producing worms, designing the farm, vermicomposting, controlling worm population and how to become successful in this field. Course Highlights Worm Farming Course Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Worm Farming Course Online into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 55 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Worm Farming Course Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Worm Farming Course Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Worm Farming Course Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Worm Farming Course Online Introduction FREE 00:15:00 Composting FREE 00:30:00 Worms You Should Need to Produce Worms 00:15:00 Worm Farming Design 00:30:00 Vermicomposting 00:30:00 Small And Large Scale Worm Farms 00:15:00 How The Worm Population Is Controlled 00:15:00 Other Things You Can Do With Compost 00:15:00 Starting A Worm Farm Business 00:15:00 How To Be Successful With Your Worm Farm 00:15:00 Mock Exam Mock Exam- Worm Farming Course Online 00:20:00 Final Exam Final Exam- Worm Farming Course Online 00:20:00

Recent studies show a growing demand for professionals adept in Copywriting, Content Writing & Proofreading, reflecting the evolving landscape of communication in the digital era. With the rise of online content consumption, businesses are seeking skilled individuals who can craft compelling narratives, ensure linguistic precision, and maintain brand integrity. Our comprehensive Copywriting, Content Writing & Proofreading QLS Endorsed Diploma bundle encapsulates a diverse array of theoretical knowledge and practical applications, equipping learners with the expertise needed to excel in these crucial domains. In today's fast-paced digital world, effective communication is paramount. Harnessing the power of words, whether in marketing copy, engaging content, or meticulous proofreading, can significantly impact audience engagement and organisational success. This Copywriting, Content Writing & Proofreading bundle not only delves deep into the intricacies of copywriting, content creation, and proofreading but also provides valuable insights into related fields such as creative writing, email etiquette, and career development. Encompassing a blend of theoretical concepts and hands-on exercises, this Copywriting, Content Writing & Proofreading course bundle offers a holistic learning experience designed to elevate your proficiency in Copywriting, Content Writing & Proofreading to new heights. Bundle Include includes: QLS Endorsed Courses: Course 01: Diploma in Copywriting at QLS Level 4 Course 02: Diploma in Content Writing at QLS Level 4 Course 03: Diploma in Proofreading & Copy Editing at QLS Level 5 CPD QS Accredited Courses: Course 04: Creative Writing Course - Fiction Course 05: Screenwriting & Scriptwriting Course 06: Email Writing: Styles and Templates Course 07: English: Spelling, Punctuation, and Grammar Course 08: Touch Typing Essentials Course 09: Document Control Course 10: 120 hours TEFL (TESOL) Masterclass Course 11: 200 Common English Idioms and Phrases Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Copywriting, Content Writing & Proofreading QLS Endorsed Diploma. Learning Outcomes: Develop a comprehensive understanding of Copywriting, Content Writing & Proofreading principles. Acquire proficiency in crafting persuasive copy and engaging content tailored to specific audiences through Copywriting, Content Writing & Proofreading course. Master the art of proofreading and copy editing to ensure accuracy and clarity in written communication. Expand creative writing skills through exploration of fiction and screenwriting techniques. Enhance language proficiency in spelling, punctuation, and grammar by Copywriting, Content Writing & Proofreading course. Gain insights into effective email writing, document control, and touch typing essentials. Course Description: Embark on a journey of linguistic mastery with our Copywriting, Content Writing & Proofreading bundle encompassing the fundamental pillars of effective communication. Dive into the world of Copywriting, Content Writing & Proofreading, exploring the nuances of crafting compelling narratives, refining language mechanics, and ensuring precision in every word. Through a series of meticulously curated modules, learners will unravel the secrets behind captivating content creation, delve into the art of linguistic finesse, and hone their proofreading prowess to perfection. Discover the art of storytelling through creative writing, delve into the intricacies of scriptwriting, and unlock the keys to seamless email communication. With a focus on practical application and theoretical comprehension, this Copywriting, Content Writing & Proofreading course bundle empowers learners to navigate the complexities of written communication with confidence and finesse. Whether you aspire to pursue a career in marketing, journalism, or creative writing, this Copywriting, Content Writing & Proofreading bundle serves as a comprehensive guide to mastering the art of effective communication in the digital age. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Copywriting, Content Writing & Proofreading course is ideal for: Aspiring copywriters seeking to enhance their writing skills. Content creators aiming to produce compelling and engaging material. Professionals looking to refine their proofreading and editing abilities. Individuals interested in exploring the realms of creative writing and scriptwriting. Anyone seeking to improve their language proficiency and communication skills. Job seekers preparing to enhance their CV writing and networking abilities. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Copywriting, Content Writing & Proofreading courses, you will be able to: Copywriter Content Creator Proofreader/Copy Editor Creative Writer Marketing Specialist Communications Manager Journalist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

24 Hour Flash Deal **25-in-1 Expert Motorcycle Mechanics and Maintenance Mega Bundle** Expert Motorcycle Mechanics and Maintenance Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Expert Motorcycle Mechanics and Maintenance package online with Studyhub through our online learning platform. The Expert Motorcycle Mechanics and Maintenance bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Expert Motorcycle Mechanics and Maintenance course provides complete 360-degree training on Expert Motorcycle Mechanics and Maintenance. You'll get not one, not two, not three, but twenty-five Expert Motorcycle Mechanics and Maintenance courses included in this course. 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It has been designed by our Expert Motorcycle Mechanics and Maintenance specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Expert Motorcycle Mechanics and Maintenance Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Expert Motorcycle Mechanics and Maintenance bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Expert Motorcycle Mechanics and Maintenance Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Expert Motorcycle Mechanics and Maintenance Elementary modules, allowing our students to grasp each lesson quickly. The Expert Motorcycle Mechanics and Maintenance course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Expert Motorcycle Mechanics and Maintenance bundle, you really hit the jackpot. Here's what you get: Step by step Expert Motorcycle Mechanics and Maintenance lessons One to one assistance from Expert Motorcycle Mechanics and Maintenanceprofessionals if you need it Innovative exams to test your knowledge after the Expert Motorcycle Mechanics and Maintenancecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Expert Motorcycle Mechanics and Maintenance courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Expert Motorcycle Mechanics and Maintenance certificate and transcript on the next working day Easily learn the Expert Motorcycle Mechanics and Maintenance skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Expert Motorcycle Mechanics and Maintenance training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Expert Motorcycle Mechanics and Maintenance Requirements To participate in this Expert Motorcycle Mechanics and Maintenance course, all you need is - A smart device A secure internet connection And a keen interest in Expert Motorcycle Mechanics and Maintenance Career path You will be able to kickstart your Expert Motorcycle Mechanics and Maintenance career because this course includes various courses as a bonus. This Expert Motorcycle Mechanics and Maintenance is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Expert Motorcycle Mechanics and Maintenance career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Do you want to know how to set a personal or business goal? Do you need to set goals and want to achieve the goals? Enroll in the course and learn the procedures for setting and achieving a goal. Course Description: Setting goal is an important aspect of achieving your desire. Without goals, success is not possible. With our effective Online Goal Setting and Accomplishment Course, you will learn the tips, tricks, techniques and procedures of setting an appropriate and effective goal for your life or for your business. The course will also teach you how to work according to the framework, or how to work in an office environment effectively to achieve individual goals or business targets. By the end of the course, you can set your goal and able to find out the limitations and strength for obtaining your aim. Course Highlights Online Goal Setting and Accomplishment Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Online Goal Setting and Accomplishment Course into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Online Goal Setting and Accomplishment Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Online Goal Setting and Accomplishment Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Online Goal Setting and Accomplishment Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - Overcoming Procrastination (I) 01:00:00 Module Three - Overcoming Procrastination (II) 01:00:00 Module Four - Four P's of Goal Setting 01:00:00 Module Five - Improving Motivation 01:00:00 Module Six - Wise Time Management 01:00:00 Module Seven - Tips for Completing Tasks 01:00:00 Module Eight - Increase Your Productivity 01:00:00 Module Nine - 'To Do' List Characteristics 01:00:00 Module Ten - Smart Goals 00:30:00 Module Eleven - Mistakes Will Happen 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Online Goal Setting and Accomplishment Course- Activities 00:00:00 Mock Exam Mock Exam- Online Goal Setting and Accomplishment Course 00:20:00 Final Exam Final Exam- Online Goal Setting and Accomplishment Course 00:20:00

The Town Planning - CPD Accredited Course is designed to provide a deep understanding of urban planning principles, enabling learners to effectively navigate the complexities of designing and managing urban spaces. This course provides an extensive overview of the legislative, environmental, and social factors that influence town planning and urban development. It’s perfect for those looking to enhance their knowledge of how towns and cities are shaped for both present and future needs, whether you're in a planning role or considering a career in this vital field. Through this course, learners will explore a variety of planning frameworks, zoning regulations, sustainability principles, and development controls. You'll delve into the core concepts of land use, infrastructure, transportation, and environmental impact, all while gaining insight into the broader economic and societal forces that affect planning decisions. By the end of the course, you'll be equipped with a sound understanding of the processes involved in the creation and transformation of urban landscapes—vital knowledge for anyone involved in shaping the future of our towns and cities. Course Curriculum: Module 01: Introduction to Town Planning Module 02: Process of Town Planning Module 03: Residential Buildings and Neighbourhood Planning Module 04: Streets Module 05: Utilities Module 06: Parks and Open Space Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Town Planning - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Town Planning - CPD Accredited training.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Solar Energy, Foresty and Agricultural Science bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 37 course mega bundle that will exceed your expectations within your budget. The Solar Energy, Foresty and Agricultural Science related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Solar Energy, Foresty and Agricultural Science bundle will help you build a solid foundation to become a proficient worker in the sector. This Solar Energy, Foresty and Agricultural Science Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 : Solar Energy Course 02 : Sustainable Energy, Development and Environmental Impacts Course 03 : Oil and Gas Industry Course 04 : Petroleum Refining Demystified Course 05 : Online Course in Conservation Course 06 : Environment Management Course 07 : Environmental Health Course 08 : Environmental Law 2021 Course 09 : Meteorology Course 10 : Land Management Course 11 : Diploma in Water Treatment Course 12 : Forestry Course 13 : Agricultural Science Course 14 : Botany Course 15 : Wildlife Rescue and Rehabilitation Course 16 : Architectural Studies Course 17 : Cleaning: Disinfection, Waste Management and Chemical Safety Course 18 : COSHH (Control of Substances Hazardous to Health) - Awareness Course 19 : Spill Management Training Course 20 : Horticulture & Organic Gardening Course 21 : Homesteading Diploma Course 22 : Floristry Academy Diploma Course 23 : Arboriculture Course 24 : Marine Biology Course - Online Diploma Course 25: Garden Design Course 26: Reproduction in Flowering Plants Course 27: Kitchen Gardening Course 28: Mushroom Growing Course Course 29: Carbon Literacy Knowledge Course 30: Animal Science 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Course 6: Business English Perfection Course Course 7: Networking Skills for Personal Success Learning Outcome This tailor-made Solar Energy, Foresty and Agricultural Science bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Solar Energy, Foresty and Agricultural Science Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Solar Energy, Foresty and Agricultural Science bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Solar Energy, Foresty and Agricultural Science Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

The goal of this course is for you to effectively lead and manage people through times of change. Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods.

Overview This comprehensive course on Whistleblowing Training | Online Certification Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Whistleblowing Training | Online Certification Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate?  After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Whistleblowing Training | Online Certification Course. It is available to all students, of all academic backgrounds. Requirements Our Whistleblowing Training | Online Certification Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 03:57:00 total length •Introduction to Whistleblowing: 00:32:00 •Advantages and Disadvantages of Whistleblowing: 00:29:00 •Standard and Code of Practice and Whistleblowing Policy: 00:19:00 •Institutional Rights and Regulations of Whistleblowing Programme: 00:38:00 •Key Components in Whistleblowing Programme: 00:26:00 •Procedure of Whistleblowing Programme: 00:25:00 •Ways to Make Whistleblowing Most Effective: 00:37:00 •Whistleblowing Programme and Risks: 00:31:00

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00