Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your sales and customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Financial Wealth Advisor skills? If yes, then you have come to the right place. Our comprehensive courses on Financial Wealth Advisor will assist you in producing the best possible outcome by mastering the Financial Wealth Advisor skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Finance: Financial Advisor Course 02: Banking and Finance Accounting Statements Financial Analysis Course 03: Financial Modelling Course 04: Financial Wellness: Managing Personal Cash Flow Course 05: Financial Crime Manager Course 06: Corporate Finance: Profitability in a Financial Downturn The Financial Wealth Advisor bundle is for those who want to be successful. In the Financial Wealth Advisor bundle, you will learn the essential knowledge needed to become well versed in Financial Wealth Advisor. Our Financial Wealth Advisor bundle starts with the basics of Financial Wealth Advisor and gradually progresses towards advanced topics. Therefore, each lesson of this Financial Wealth Advisor course is intuitive and easy to understand. Why would you choose the Financial Wealth Advisor course from Compliance Central: Lifetime access to Financial Wealth Advisor courses materials Full tutor support is available from Monday to Friday with the Financial Wealth Advisor course Learn Financial Wealth Advisor skills at your own pace from the comfort of your home Gain a complete understanding of Financial Wealth Advisor course Accessible, informative Financial Wealth Advisor learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Financial Wealth Advisor bundle Financial Wealth Advisor Curriculum Breakdown of the Financial Wealth Advisor Bundle Curriculum Breakdown of the Corporate Finance: Profitability in a Financial Downturn Course Module 01: Introduction to Corporate Finance Module 02: Long Term Financial Planning and Growth Module 03: Analysis of the Financial Statement Module 04: Capital Budgeting Module 05: Financial Risk-Return Tradeoff Module 06: Profitability During Financial Downturn Module 07: Managing Profitability in Financial Downturn Module 08: Corporate Finance Regulations Module 09: Career Path in Corporate Finance Curriculum Breakdown of the Financial Wellness: Managing Personal Cash Flow Course Module 01: Introduction to Personal Cash Flow Module 02: Understanding the Importance of Personal Finance Module 03: Accounting and Personal Finances Module 04: Cash Flow Planning Module 05: Understanding Personal Money Management Module 06: Borrowing, Credit and Debt Module 07: Managing Personal Insurance Module 08: Understanding Tax and Financial Strategies Module 09: Designing a Personal Budget Module 10: Money and Mental Health Curriculum Breakdown of the Financial Crime Manager Course Module 01: Introduction to Financial Investigation Module 02: Characteristics of Financial Crimes Module 03: Categories of Financial Crimes Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Laws against Financial Fraud Module 10: Property Law Module 11: The Mortgage Law Curriculum Breakdown of the Financial Advisor Course Module 01: Introduction to Finance Module 02: Essential Skill for Financial Advisor Module 03: Financial Planning Module 04: Wealth Management and Guide to Make Personal Financial Statements Module 05: Financial Risk Management and Assessment Module 06: Investment Planning Module 07: Divorce Planning Module 08: Google Analytics for Financial Advisors Curriculum Breakdown of the Banking and Finance Accounting Statements Financial Analysis Course Section 01: Introduction and Welcome to the Course Section 02: Introduction to Accounting Section 03: Introduction to Financial Statements Section 04: Understanding Working Capital Section 05: Introduction to Financial Analysis Curriculum Breakdown of the Financial Modelling Course Module 01: Basic Financial Calculations Module 02: Overview of Financial Markets, Financial Assets, and Market Participants Module 03: Financial Statement Modelling Module 04: Types of Financial Models Module 05: Sensitivity Analysis CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Financial Wealth Advisor bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Financial Wealth Advisor. It is also great for professionals who are already working in Financial Wealth Advisor and want to get promoted at work. Requirements To enrol in this Financial Wealth Advisor course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Financial Wealth Advisor. Financial Advisor: £40,000 to £80,000 per year Investment Analyst: £45,000 to £70,000 per year Wealth Manager: £50,000 to £100,000 per year Portfolio Manager: £60,000 to £120,000 per year Private Banker: £70,000 to £150,000 per year Financial Planner: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate for Free Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Are you prepared to start the thrilling path to becoming a highly competent manager? With our Level 5 Diploma in Manager Management, you'll gain a comprehensive understanding of the essential skills and knowledge required to lead and manage teams effectively in today's dynamic business environment. This rigorous program will equip you with the expertise to navigate the complexities of project management, human resources, communication, and strategic planning. This course will help you master the essential skills of Manager Management, such as Global Project Management, Quality Management, Human Resources, and more. You will learn how to plan and schedule your projects effectively, measure and improve your performance, and manage your talent. You will also develop your abilities in Conflict Management, Stress Management, and Communication Skills, which are crucial for creating a positive work culture. Additionally, you will gain insights into Procurement & Purchasing and Risk Management, which are key aspects of managing resources and uncertainties. This course is your gateway to comprehensive insights into Managerial roles. It positions you as a strategic leader capable of navigating challenges with finesse. Enrich your professional profile with an in-depth understanding of Manager Management, setting you apart in today's competitive job market. Learning Outcomes: Develop advanced proficiency in Project Management principles. Master the art of effective Time and Quality Management. Hone your skills in Human Resources, Performance, and Talent Management. Acquire expertise in Conflict, Stress, and Crisis Management. Enhance communication skills crucial for effective leadership. Navigate Procurement & Purchasing and Risk Management with confidence. Level 5 Diploma in Manager Management Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resources Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meetings and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Module 19: Risk Management Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? This course is suitable for: Project Manager Operations Manager Team Lead Quality Assurance Manager Human Resources Manager Crisis Management Specialist Requirements Level 5 Diploma in Manager Management To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Manager Management Operations Manager: £40,000 to £70,000 per year Project Manager: £35,000 to £60,000 per year Human Resources Manager: £40,000 to £70,000 per year Sales Manager: £40,000 to £60,000 per year Supply Chain Manager: £40,000 to £70,000 per year Business Development Manager: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Service Helpdesk & Technical Support at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Service Helpdesk & Technical Support at QLS Level 5 course. Due to Service Helpdesk & Technical Support at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Service Helpdesk & Technical Support at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Service Helpdesk & Technical Support at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Service Helpdesk & Technical Support at QLS Level 5 course. This Service Helpdesk & Technical Support at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support at QLS Level 5 course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Service Helpdesk & Technical Support at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Service Helpdesk & Technical Support at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Service Helpdesk & Technical Support at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness.
Description: This Microsoft Outlook 2016 Advanced is intended for them who have basic skills with Microsoft Outlook 2016 and want to learn higher level skills or want to learn the topics covered in this course in the 2016 interface. It helps to get up to speed on the various Outlook 2016 features and become familiar with its more advanced options. Learn how to configure advanced message options, use advanced message management options, manage activities using tasks, edit electronic business card, managing outlook data files, among other topics. If you are interested to take this course, don't delay to join us now. Learning Outcomes: Change message settings, properties, options, using automatic replies and inserting objects Sort and filter options, organising and searching messages, managing junk mail and mailbox Managing advanced calendar options, additional calendars, meeting responses, and assigning tasks Advanced, forward and export contact options, handling contacts and editing electronic business cards Sharing calendars and contacts whilst also delegating access to mail folders to others Modifying data file settings and backing up Outlook items Email security and configuring email message security Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Outlook 2016 Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Outlook 2016 Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configuring Advanced Message Options Insert Advanced Characters and Objects 01:30:00 Modify Message Settings, Properties, and Options 01:30:00 Use Automatic Replies 01:30:00 Advanced Message Management Sort Messages 00:45:00 Filter Messages 01:00:00 Organize Messages 02:00:00 Search Messages 01:30:00 Manage Junk Mail 01:00:00 Manage Your Mailbox 02:00:00 Advanced Calendar and Task Management Manage Advanced Calendar Options 00:45:00 Manage Additional Calendars 01:00:00 Manage Meeting Responses 00:45:00 Assign and Manage Tasks 01:00:00 Advanced Contact Management Edit an Electronic Business Card 01:00:00 Manage Advanced Contact Options 01:30:00 Forward Contacts 00:30:00 Export Contacts 01:00:00 Sharing Workspaces with Others Delegate Access to Mail Folders 01:00:00 Share Your Calendar 00:30:00 Share Your Contacts 00:15:00 Managing Outlook Data Files Back Up Outlook Items 00:45:00 Change Data File Settings 00:45:00 Managing E-mail Security Configure E-mail Message Security Settings 00:30:00 Activities Activities - Microsoft Outlook 2016 Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Outlook 2016 Advanced 00:20:00 Final Exam Final Exam- Microsoft Outlook 2016 Advanced 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This Microsoft Office 2013 Outlook Advanced - Complete Video Course covers the advanced functions and features of Outlook 2013. You will learn about configuring advanced message options and advanced message, calendar and contact management. In this course you will learn how to successfully use Outlook to manage the numerous aspects of communicating electronically, including: managing email communications, managing calendar events, managing your contacts, using notes to keep yourself informed, sending and receiving invites, performing advanced message, calendar, and contacts management tasks, working with the tasks and journal workspaces, and more. It will explain all of the features and functionalities the application offers in an easy to understand. You will also learn how to manage activities by using tasks and journal entries, share workspaces with others and manage outlook data files. This course is intended for them who have basic skills with Microsoft Office 2013 Outlook, and want to learn more advanced skills. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Outlook Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Outlook Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configure Advanced Message Options Insert Advanced Characters and Objects FREE 00:24:00 Modify Message Settings, Properties, and Options 00:11:00 Using an Automatic Reply 00:07:00 Advanced Message Management Sort Messages 00:03:00 Filter Messages 00:03:00 Organize Messages 00:09:00 Search Messages 00:09:00 Manage Junk Mail 00:04:00 Manage Your Mailbox 00:04:00 Advanced Calendar Management Manage Advanced Calendar Options 00:10:00 Create Calendar Groups 00:04:00 Manage Meeting Responses 00:05:00 Advanced Contact Management Edit an Electronic Business Card 00:07:00 Manage Advanced Contacts Options 00:04:00 Forward Contacts 00:02:00 Export Contacts 00:03:00 Managing Activities by Using Tasks and Journal Entries Assign and Manage Tasks 00:14:00 Record and Modify Journal Entries 00:06:00 Sharing Workspaces with Others Delegate Access to Mail Folders 00:05:00 Share Your Calendar 00:04:00 Share Your Contacts 00:02:00 Managing Outlook Data Files Back Up Outlook Items 00:02:00 Change Data File Settings 00:04:00 Mock Exam Mock Exam- Microsoft Office 2013 Outlook Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Outlook Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
In a buzzing co-working space right in the heart of Manchester, you feel the weight of managing a diverse team. As you sip your morning tea, you ponder on how to handle remote teammates, delegate tasks effectively, and maintain a balance of equality and diversity. The pressure mounts as decisions await and targets loom. Then, as you scroll through online resources, you stumble upon a solution: a comprehensive team management training bundle... Embark on a transformative journey into the realm of team management and leadership. This Team Management, Leadership & Delegation Skills bundle, consisting of eight meticulously crafted courses, is designed to furnish you with the theoretical expertise needed to lead teams with flair, make precise decisions, and uplift workplace productivity. Courses like 'Leadership and Management', 'Team Management Level 5', 'Delegation Skills', and 'Decision-Making in High-Stress Situations' beckon, promising to redefine your team management prowess. The essence of this Team Management, Leadership & Delegation Skills bundle is to nurture leaders who are adept at navigating the challenges of modern team management. Through mastering delegation, optimising remote teamwork, ensuring equality and diversity, and bolstering decision-making capabilities, you are set to shine in any organisational setup. Courses Included in the Bundle: Course 01: Leadership and Management Course Course 02: Team Management Level 5 Course 03: Delegation Skills Course 04: Leading and Managing Remote Team Course 05: Performance Management Level 3 Course 06: Equality, Diversity and Discrimination Course 07: Workplace Productivity Training Course 08: Decision-Making in High-Stress Situations Learning Outcomes Grasp the foundational principles of leadership and effective team management. Understand the intricacies of managing remote teams and enhancing productivity. Master the art of delegation to ensure optimal team performance. Acquire insights on maintaining equality, diversity, and preventing discrimination in the workplace. Develop proficiency in making informed decisions, especially in high-stress situations. Gain a comprehensive understanding of performance management strategies. Leadership and Management Course: Dive deep into the principles that shape great leaders and mould productive teams. Team Management Level 5: Elevate your team management strategies to new heights and overcome intricate challenges. Delegation Skills: Learn to effectively delegate tasks and responsibilities, ensuring seamless team operations. Leading and Managing Remote Team: Understand the dynamics of remote teamwork and how to lead from afar. Performance Management Level 3: Enhance your team's capabilities and maximise their potential. Equality, Diversity and Discrimination: Promote an inclusive environment and tackle workplace discrimination. Workplace Productivity Training: Drive productivity and ensure your team consistently delivers. Decision-Making in High-Stress Situations: Equip yourself with the skills to make sound decisions under pressure. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders looking to sharpen their team management capabilities. Professionals aiming to improve team productivity and cohesion. Individuals looking to broaden their knowledge on workplace diversity and inclusivity. Managers seeking to lead remote teams effectively. Decision-makers wanting to bolster their decision-making prowess in stressful situations. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Team Manager - £30K to £50K/year. Project Leader - £35K to £55K/year. Performance Analyst - £28K to £45K/year. Remote Team Supervisor - £32K to £48K/year. HR Specialist (Diversity and Inclusion) - £40K to £60K/year. Productivity Consultant - £35K to £52K/year. Decision-making Strategist - £38K to £56K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Develop your leadership skills and understand what is needed to become an effective manager in your workplace. This Management for Managers Bundle provides the full set of skills and insight that will empower you to be a respected and aspirational leader of a team. The Bundle has been written with the assistance of industry professionals and contains details for proven managerial styles and techniques that can be put to practical use. You will also learn how to make crucial decisions quickly and accurately, alongside hints and tips for keeping stakeholders invested in your continued success and career progression. With a single payment, you will gain access to Management for Managers Bundle including original hardcopy certificate, transcript and a student ID card, which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this Management for Managers? Course 1: HR Management Course 2: Project Management Course 3: Facilities Management Course 4: Compliance & Risk Management Course 5: Performance Management Course 6: Leadership & Management Diploma Course 7: GDPR Course 8: Agile Practitioner Course 9: First Aid at Work Course 10: Decision Making Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Management for Managers will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Management for Managers has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Management for Managers is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Learning Outcomes: Learn some effective strategies for excelling as a new manager Know how to set up your team for success and give clear direction Have an excellent understanding of the six key principles of great managers Know how to implement a vision and determine if delivery is happening Understand how to maintain cohesion and communicate with your team effectively Know the mistakes to avoid as a new manager and gain the skills to secure early wins Sharpen your leadership, motivational, time management and goal-setting skills and much more Benefits you'll get choosing Apex Learning for this Management for Managers: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Course Curriculum of Management for Managers Bundle Course 1: Management for Managers Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High-Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Management for Managers. It is available to all students, of all academic backgrounds. Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Certificates Certificate of completion Digital certificate - Included