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6476 Courses in Cardiff delivered On Demand

Client Services Manager

5.0(1)

By Course Gate

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client Services Manager
Delivered Online On Demand21 hours 4 minutes
£11.99

Medication Training Course

By Compete High

🚀 Unlock Your Potential with Medication Training Course! 🚀 Are you ready to embark on a journey that will elevate your career in the healthcare industry? Introducing the Medication Training Course - your gateway to mastering the essential skills and knowledge required to administer medications effectively and safely.   Why Choose Medication Training Course? In today's fast-paced healthcare environment, the ability to handle medications with precision and care is non-negotiable. Whether you're a seasoned healthcare professional looking to enhance your expertise or a newcomer eager to enter the field, this course equips you with the fundamental know-how to navigate the complexities of medication management. By enrolling in the Medication Training Course, you'll: 🔍 Gain a comprehensive understanding of different types of medications, their uses, and potential side effects. 🛡️ Learn best practices for medication administration, including dosage calculation and proper techniques. 🔬 Explore pharmacology principles, drug interactions, and medication safety protocols to mitigate risks. 👩‍️ Enhance your communication skills to effectively collaborate with patients, caregivers, and fellow healthcare providers. 💡 Stay updated with the latest advancements and guidelines in medication management to deliver optimal patient care.   Who is this for? The Medication Training Course is designed for a wide range of healthcare professionals seeking to sharpen their medication management skills. Whether you're a nurse, pharmacist, medical assistant, or caregiver, this course provides invaluable insights and practical techniques to excel in your role. Even if you're considering a career switch to the healthcare industry, this course offers a solid foundation to kickstart your journey.   Career Path Upon completion of the Medication Training Course, a world of opportunities awaits you in the healthcare sector. You'll be equipped with the expertise and confidence to pursue various career paths, including: 👨‍️ Registered Nurse: Administer medications safely and accurately while providing compassionate patient care. 💊 Pharmacy Technician: Assist pharmacists in dispensing medications and educating patients on their proper use. 👩‍🔬 Clinical Research Associate: Contribute to drug development and clinical trials by ensuring compliance with medication protocols. 🏥 Healthcare Administrator: Implement medication management policies and procedures to optimize patient outcomes and safety. 👨‍👩‍👦‍👦 Caregiver: Support individuals with chronic illnesses or disabilities in managing their medication regimens at home. Don't miss out on the opportunity to elevate your career and make a meaningful difference in the lives of others. Enroll in the Medication Training Course today and take the first step towards becoming a trusted medication expert in the healthcare industry! 🌟 Unlock your potential with Medication Training Course! 🌟   Frequently Asked Questions (FAQ) Q: What is Medication Training Course? A: The Medication Training Course is a comprehensive educational program designed to equip healthcare professionals and aspiring individuals with the necessary knowledge and skills to effectively handle medications. This course covers various aspects of medication management, including medication administration techniques, pharmacology principles, and medication safety protocols. Q: Who can benefit from taking the Medication Training Course? A: The course is suitable for a wide range of healthcare professionals, including nurses, pharmacists, medical assistants, and caregivers. It's also ideal for individuals considering a career in healthcare or those seeking to enhance their medication management skills for personal or professional reasons. Q: What topics are covered in the course? A: While the specifics may vary depending on the program, typical topics covered in the Medication Training Course include types of medications, dosage calculation, drug interactions, medication administration techniques, pharmacokinetics, medication safety protocols, and communication skills related to medication management. Q: How long does it take to complete the course? A: The duration of the Medication Training Course varies depending on the program format and the individual's pace of learning. Some courses may be completed in a few weeks, while others may span several months. Online courses often offer flexibility, allowing participants to study at their own convenience. Q: Is the course accredited or certified? A: Many Medication Training Courses are accredited or certified by reputable organizations or regulatory bodies in the healthcare industry. Accreditation ensures that the course meets specific standards of quality and content. Participants may receive a certificate upon successful completion of the course, which can enhance their credentials and demonstrate their competency in medication management. Q: Can I take the course online? A: Yes, many Medication Training Courses offer online learning options, allowing participants to access course materials, lectures, and assessments remotely. Online courses provide flexibility and convenience, enabling individuals to study at their own pace and from any location with internet access. Q: How will the course benefit my career? A: By completing the Medication Training Course, you'll gain valuable knowledge and skills that are essential for success in various healthcare roles. Whether you're seeking to advance your current career or pursue new opportunities, the expertise gained from this course can enhance your professional capabilities and open doors to fulfilling and rewarding career paths in the healthcare industry. Course Curriculum Module 1_ Introduction to Medication Administration. Introduction to Medication Administration. 00:00 Module 2_ Medication Administration Routes. Medication Administration Routes. 00:00 Module 3_ Medication Administration Equipment and Techniques. Medication Administration Equipment and Techniques. 00:00 Module 4_ Medication Administration Documentation and Record Keeping. Medication Administration Documentation and Record Keeping. 00:00 Module 5_ Medication Side Effects and Adverse Reactions. Medication Side Effects and Adverse Reactions. 00:00

Medication Training Course
Delivered Online On Demand5 hours
£4.99

Time Management Skills Masterclass

3.0(2)

By Alpha Academy

Practical Time Management Masterclass Struggling to stay on top of tasks and meet deadlines? This Time Management Skills Masterclass will help you take control of your time and boost your productivity. Designed with simple steps and everyday examples, this course teaches you how to manage your tasks better, stay focused, and avoid burnout. You’ll learn how to plan your day, set priorities, and manage distractions—both for yourself and your team Course Curriculum Section 01: Introduction & First Concepts Section 02: Time Management Skills Section 03: Managing Yourself & Others Section 04: Time Management Conclusion (Learn more about this online course)

Time Management Skills Masterclass
Delivered Online On Demand2 hours
£12.99

Xero Accounting & Bookkeeping + Tax, Finance & Financial Management

By Compliance Central

***Small Businesses FEAR This Simple Financial Secret!** (Learn it with the Xero Accounting & Bookkeeping + Tax, Finance & Financial Management Course!)*** Did you know that according to a recent Federation of Small Businesses report, 72% of small business owners in the UK believe strong financial management is crucial for success? The Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course equips you with the theoretical knowledge and understanding to excel in this critical area. This Xero Accounting & Bookkeeping + Tax, Finance & Financial Management comprehensive course is designed to provide a solid foundation in Xero accounting software, tax accounting principles, and financial management strategies. Throughout the course, you'll gain the theoretical knowledge needed to navigate the financial world with confidence, helping you make informed decisions for your business or future career. 3 CPD Accredited Courses Are: Course 01: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Course 02: Tax Accounting Course 03: Financial Management Learning Outcome: Going through our interactive modules of Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course , you will be able to - Gain a working knowledge of Xero Accounting & Bookkeeping software. Master essential tasks like creating invoices, managing bills, and reconciling bank accounts in Xero. Understand core accounting principles like double-entry accounting and VAT returns. Develop strong financial management skills, including budgeting, analyzing financial statements, and interpreting financial data. Gain a theoretical grounding in tax accounting, including capital gains tax and import/export considerations. Confidently navigate the Xero Accounting & Bookkeeping + Tax, Finance & Financial Management landscape. Key Highlights of Xero Accounting & Bookkeeping + Tax, Finance & Financial Management: CPD Accredited Xero Accounting & Bookkeeping + Tax, Finance & Financial Management Course Unlimited Retake Exam & 24/7 Tutor Support Easy Accessibility to the Xero Accounting & Bookkeeping + Tax, Finance & Financial Management Course Materials 100% Learning Satisfaction Guarantee Lifetime Access Self-paced online Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course Modules Covers to Explore Multiple Job Positions Curriculum Topics: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7e Xero Accounting & Bookkeeping + Tax, Finance & Financial Management begins with a deep dive into Xero accounting software. This course equips you with the theoretical knowledge to navigate Xero's functionalities for various bookkeeping tasks. You'll learn how to set up your Xero account, manage contacts, create invoices and bills, reconcile bank statements, and track inventory. Xero Accounting & Bookkeeping + Tax, Finance & Financial Management also covers essential bookkeeping principles like double-entry accounting and chart of accounts. Section 01: Introduction Introduction Section 02: Getting Started Introduction - Getting Started Signing up Quick Tour Initial Settings Chart of Accounts Adding a Bank Account Demo Company Tracking Categories Contacts Section 03: Invoices and Sales Introduction - Invoices and Sales Sales Screens Invoice Settings Creating an Invoice Repeating Invoices Credit Notes-03 Quotes Settings Creating Quotes Other Invoicing Tasks Sending Statements Sales Reporting Section 04: Bills and Purchases Introduction - Bills and Purchases Purchases Screens Bill Settings Creating a Bill Repeating Bills Credit Notes-04 Purchase Order Settings Purchase Orders Batch Payments Other Billing Tasks Sending Remittances Purchases Reporting Section 05: Bank Accounts Introduction - Bank Accounts Bank Accounts Screens Automatic Matching Reconciling Invoices Reconciling Bills Reconciling Spend Money Reconciling Receive Money Find and Match Bank Rules Cash Coding Remove and Redo vs Unreconcile Uploading Bank Transactions Automatic Bank Feeds Section 06: Products and Services Introduction - Products and Services Products and Services Screen Adding Services Adding Untracked Products Adding Tracked Products Section 07: Fixed Assets Introduction - Fixed Assets Fixed Assets Settings Adding Assets from Bank Transactions Adding Assets from Spend Money Adding Assets from Bills Depreciation Section 08: Payroll Introduction - Payroll Payroll Settings Adding Employees Paying Employees Payroll Filing Section 09: VAT Returns Introduction - VAT Returns VAT Settings VAT Returns - Manual Filing VAT Returns - Digital Filing Free Course 01: Tax Accounting Xero Accounting & Bookkeeping + Tax, Finance & Financial Management delves into the world of tax accounting. This course provides a theoretical understanding of tax principles, regulations, and calculations relevant to businesses. You'll explore topics like income tax, corporation tax, value added tax (VAT), and payroll taxes. Xero Accounting & Bookkeeping+ Tax, Finance & Financial Management equips you with the knowledge to identify tax implications for business transactions and ensure compliance with tax authorities. Module 01: Capital Gain Tax Module 02: Import and Export Module 03: Double Entry Accounting Module 04: Management Accounting and Financial Analysis Module 05: Career as a Tax Accountant in the UK Free Course 02: Financial Management Xero Accounting & Bookkeeping + Tax, Finance & Financial Management concludes with a focus on financial management. This course explores the theoretical underpinnings of financial decision-making. You'll learn how to create financial statements, analyze financial data, develop budgets and forecasts, and manage cash flow effectively. Xero Accounting & Bookkeeping+ Tax, Finance & Financial Management empowers you to make informed financial decisions that contribute to the overall success of a business. Module 01: Introduction to Financial Management Module 02: Fundamentals of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement of Stockholders' Equity Module 07: Analysing and Interpreting Financial Statements Module 08: Inter-Relationship Between all the Financial Statements Module 09: International Aspects of Financial Management Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations through Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course. Certification Free CPD Accredited (CPD QS) Certificate. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £129 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Disclaimer This Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course will teach you about Xero accounting software and help you improve your skills using it. It's created by an independent company, & not affiliated with Xero Limited. Upon completion, you will earn a CPD accredited certificate, it's not an official Xero certification. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course. Besides, this Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course particularly recommended for- Anyone interested in learning Xero can progress from a beginner to a knowledgeable user in just one day. Small business owners that want to handle their own accounting in Xero Xero Practice Manager Bookkeepers who wish to learn Xero rapidly Requirements Students seeking to enrol for Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course should meet the following requirements; Basic knowledge of English Language is needed for Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course, which already you have. Basic Knowledge of Information & Communication Technologies for studying Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course in online or digital platform. Stable Internet or Data connection in your learning devices to complete the Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course easily. Career path The Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course will enable you to explore in Xero related trendy and demanding jobs, such as: Bookkeeping Specialist Client Experience Specialist Accounting Advisory Apprentice Cloud Accountant Education Specialist Management Accountant Finance Manager Tax Implementation Specialist Xero Practice Manager Certificates CPD QS Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.

Xero Accounting & Bookkeeping + Tax, Finance & Financial Management
Delivered Online On Demand6 hours
£12

Financial Management - CPD Accredited Course

5.0(2)

By Training Express

The Financial Management - CPD Accredited Course offers individuals an opportunity to build a solid foundation in managing financial resources effectively. Designed for professionals looking to enhance their understanding of finance, this course covers the essential principles and strategies necessary for success in today's dynamic business environment. Through structured learning, participants will explore budgeting, financial analysis, and strategic decision-making, equipping themselves with the knowledge to make informed financial choices. Whether you’re aiming to optimise business performance or manage personal finances more efficiently, this course provides the skills needed to navigate financial challenges with confidence. It offers a deep dive into financial theories and techniques that are crucial in today’s rapidly evolving economic landscape. With a focus on fostering clear financial thinking, this programme ensures that participants are well-prepared to manage financial operations efficiently and contribute to the growth and sustainability of their organisations. Course Curriculum: Module 01: Introduction to Financial Management Module 02: Fundamentals of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement of Stockholders' Equity Module 07: Analysing and Interpreting Financial Statements Module 08: Inter-Relationship Between all the Financial Statements Module 09: International Aspects of Financial Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Financial Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Financial Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Financial Management - CPD Accredited training.

Financial Management - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Town Planning - CPD Accredited Course

5.0(2)

By Training Express

The Town Planning - CPD Accredited Course is designed to provide a deep understanding of urban planning principles, enabling learners to effectively navigate the complexities of designing and managing urban spaces. This course provides an extensive overview of the legislative, environmental, and social factors that influence town planning and urban development. It’s perfect for those looking to enhance their knowledge of how towns and cities are shaped for both present and future needs, whether you're in a planning role or considering a career in this vital field. Through this course, learners will explore a variety of planning frameworks, zoning regulations, sustainability principles, and development controls. You'll delve into the core concepts of land use, infrastructure, transportation, and environmental impact, all while gaining insight into the broader economic and societal forces that affect planning decisions. By the end of the course, you'll be equipped with a sound understanding of the processes involved in the creation and transformation of urban landscapes—vital knowledge for anyone involved in shaping the future of our towns and cities. Course Curriculum: Module 01: Introduction to Town Planning Module 02: Process of Town Planning Module 03: Residential Buildings and Neighbourhood Planning Module 04: Streets Module 05: Utilities Module 06: Parks and Open Space Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Town Planning - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Town Planning - CPD Accredited training.

Town Planning - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Computer Maintenance - CPD Accredited Course

5.0(14)

By Training Express

Keeping your computer in good health shouldn’t feel like decoding ancient hieroglyphs. This CPD-accredited online course is your go-to guide for understanding how your machine ticks—and more importantly, how to stop it from randomly deciding not to. From troubleshooting common issues to managing updates, system security, and basic optimisation, we cover the essentials with clarity, logic, and just enough dry wit to keep your cursor blinking in approval. Ideal for beginners, enthusiasts, and the tech-curious, this course is entirely online—no spanners, screwdrivers, or awkward classroom lighting required. Whether you're looking to improve performance, prevent problems before they start, or just want your laptop to stop wheezing like an asthmatic pensioner every time you open a spreadsheet, you're in the right place. Learn to maintain and manage your device with confidence, without ever having to leave your chair (unless it’s to reboot, of course) Course Curriculum: Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Computer Maintenance - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Computer Maintenance - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Computer Maintenance - CPD Accredited training.

Computer Maintenance - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Leadership and Management

4.7(160)

By Janets

Register on the Leadership and Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Leadership and Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Leadership and Management Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Leadership and Management, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. 

Leadership and Management
Delivered Online On Demand36 hours
£9.99

Git and GitHub Masterclass - Fast-Track Your Journey to Git

By Packt

GitHub is one of the most important code hosting platforms. This hands-on course will help you to understand the concepts with real-world scenarios and use cases. This course will help you become a better developer. No prior coding experience is needed to take up this course, just dedication and commitment to learning.

Git and GitHub Masterclass - Fast-Track Your Journey to Git
Delivered Online On Demand9 hours 15 minutes
£41.99

Microsoft Excel 2019 - Intermediate Level Training

By Compete High

🌟 Unlock Your Excel Potential with Microsoft Excel 2019 - Intermediate Level Training! 🌟 Master the art of Excel with our comprehensive online course designed specifically for intermediate learners. Elevate your skills, boost productivity, and excel in spreadsheet management like never before. 📊 Course Curriculum 📊 🔹 Section 1 - Excel - Intermediate: Dive into the intermediate level of Excel functionalities, bridging the gap between basic and advanced techniques. 🔹 Section 2 - Lists: Learn the art of managing data efficiently with lists, organizing information for streamlined analysis and presentation. 🔹 Section 3 - DataBase Functions: Harness the power of database functions, empowering you to manipulate data with ease and precision. 🔹 Section 4 - Data Validation: Ensure data accuracy and integrity by implementing effective data validation techniques, preventing errors in your spreadsheets. 🔹 Section 5 - Importing and Exporting: Master the process of importing and exporting data seamlessly, integrating external information into your Excel sheets effortlessly. 🔹 Section 6 - Creating Basic Charts: Transform data into impactful visuals with basic chart creation, enhancing your ability to communicate insights effectively. 🔹 Section 7 - Pivot Tables: Unlock the potential of pivot tables, harnessing their analytical power to summarize and analyze complex data sets effortlessly. 🔹 Section 8 - Working with Large Data: Navigate and manipulate extensive data sets efficiently, optimizing your workflow with strategies tailored for large-scale information. 🔹 Section 9 - LookUp Functions: Explore lookup functions to search for and retrieve specific data, refining your ability to find information swiftly. 🔹 Section 10 - Advanced Functions: Elevate your Excel proficiency with advanced functions, expanding your capabilities to handle complex calculations and tasks. 🔹 Section 11 - Excel Intermediate - Conclusion: Wrap up your intermediate Excel journey, reinforcing key concepts and preparing you for further advancements. 🎓 Why Choose Our Course? 🎓 🚀 Comprehensive Learning: A structured curriculum tailored to the needs of intermediate Excel users, covering a wide array of functionalities. 👨‍🏫 Expert Guidance: Led by industry experts well-versed in Excel, ensuring a rich learning experience with practical insights. 🤝 Interactive Learning: Engage with interactive exercises and real-life examples, solidifying your understanding through hands-on practice. 📈 Career Growth: Acquire skills highly sought after in the job market, giving you a competitive edge in various professional domains. 🔓 Don't miss this opportunity to take your Excel skills to the next level! Enroll now and unleash your potential with Microsoft Excel 2019 - Intermediate Level Training. 🔓 Course Curriculum Section 1 - Excel - Intermediate Excel Intermediate Introduction 00:00 Intermediate Shortcut Keys 00:00 Section 2 - Lists What are Lists 00:00 Sorting a List 00:00 Sorting - Multiple Criteria 00:00 Custom Sort 00:00 What are Filters 00:00 Format a List as a Table 00:00 Section 3 - DataBase Functions Introduction to DataBase Functions 00:00 DSum Function 00:00 DSum Function - Single Criteria 00:00 DSum Function - Multiple Criteria 00:00 DAverage 00:00 DCount Function 00:00 Subtotal 00:00 Section 4 - Data Validation Data Validation - List 00:00 Data Validation - Decimal 00:00 Input and Error Messages 00:00 Section 5 - Importing and Exporting Importing Data from Text Files 00:00 Importing Data from MS Access 00:00 Exporting Data to a Text File 00:00 Section 6 - Creating Basic Charts Creating Basic Charts 00:00 The Chart Ribbon 00:00 Adding and Modifying Data on a Chart 00:00 Formatting Charts 00:00 Section 7 - Pivot Tables Understanding Pivot Tables 00:00 Creating Pivot Tables 00:00 Pivot Table Calculations 00:00 Grouping Pivot Table Data 00:00 Formatting Pivot Table Data 00:00 Drilling Down into Pivot Table Data 00:00 Creating Pivot Charts 00:00 Filtering Pivot Table Data 00:00 Filtering using the Slicer 00:00 Section 8 - Working with Large Data Grouping Data 00:00 Consolidating Data 00:00 Section 9 - LookUp Functions VLookUp 00:00 HLookUp 00:00 Index and Match 00:00 Section 10 - Advanced Functions FV Function 00:00 PMT Function 00:00 Hyperlinks 00:00 Text to Columns 00:00 Section 11 - Excel Intermediate - Conclusion Excel Intermediate - Conclusion 00:00

Microsoft Excel 2019 - Intermediate Level Training
Delivered Online On Demand2 hours 34 minutes
£4.99