6751 Courses in Cardiff delivered On Demand

Course Overview Be fully prepared for the IELTS speaking test and develop your fluency, with the Complete IELTS Speaking course. This course is ideal for anyone looking to enhance their English speaking skills, as well as IELTS Teachers who wish to improve their teaching methods.  In this instructor-led training course, you will be taken through the format of the IELTS assessment, as well as the kinds of questions you will get in the speaking exam. It will teach what to expect from the exam, and help you to develop learning strategies for approaching different test questions. By the end of this course, you will feel much more confident when speaking in English, with a more developed vocabulary, and improved grammatical range. You will be able to apply the techniques and best practices learned in this course to deal with more complex sentences and provide more elaborate answers. This best selling Complete IELTS Speaking has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Complete IELTS Speaking is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Complete IELTS Speaking is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Complete IELTS Speaking is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Complete IELTS Speaking, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Complete IELTS Speaking will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Complete IELTS Speaking to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

IELTS Comprehensive Course (One-to-One Coaching – 15 Hours & Online Self-Paced Course – 40 Hours)

Level 5 QLS Diploma | QLS Endorsed Certificate | 13 CPD Courses & PDF Certificates | 150 CPD Points | CPD Accredited

Advanced Sales & Marketing Techniques for ESL Entrepreneurs is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Advanced Sales & Marketing Techniques for ESL Entrepreneurs and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Advanced Sales & Marketing Techniques for ESL Entrepreneurs Marketing Strategy 00:08:00 Keeping Students Satisfied for Repeat Business 00:05:00 Creating a Unique & Awesome Curriculum 00:06:00 How to Guarantee Success 00:08:00 Understanding the Business Analyzing the Business Model 00:15:00 Having an Efficient Business System 00:07:00 How to Launch on a Shoe String Budget 00:06:00

Ever dreamed of navigating the exhilarating world of investment banking, where complex deals unfold and fortunes are made? This Level 3 Certificate in Investment Banking equips you with the theoretical knowledge and strategic insights to become a confident player in this intellectually stimulating arena. Ditch the financial jargon and embark on a journey to grasp the foundational principles that underpin this dynamic industry. Our comprehensive Level 3 Certificate in Investment Banking course unravels the intricate workings of investment banks, from their diverse functions to their global impact. Gain a profound understanding of crucial areas like valuation methods, leveraged buyouts, initial public offerings, mergers and acquisitions, and the ethical considerations that guide responsible practices in the Level 3 Certificate in Investment Banking course. Whether you're an aspiring finance professional seeking a solid theoretical foundation, a seasoned practitioner yearning to deepen your knowledge, or a business owner looking to gain valuable insights into financial strategies, this Level 3 Certificate in Investment Banking course is your gateway to success. Unlock your potential and chart your path to financial expertise with the Level 3 Certificate in Investment Banking. Remember, the secrets of Wall Street lie not just in numbers, but in the theoretical frameworks that power them. Enrol today, our Level 3 Certificate in Investment Banking course and unveil the mysteries that shape the financial world. Level 3 Certificate in Investment Banking Learning Outcomes: Master the fundamentals of Investment Banking. Understand the intricacies of valuation methods. Analyse complex financial structures with confidence. Navigate the world of mergers, acquisitions, and IPOs with ease. Uphold ethical standards in every aspect of your professional journey. Develop critical thinking skills essential for success in the financial domain. Level 3 Certificate in Investment Banking Module 01: Introduction to Investment Banking Module 02: Structure and Side of Investment Banking Module 03: Valuation Methods in Investment Banking Module 04: Leveraged Buyout (LBO) Module 05: Initial Public Offering (IPO) Module 06: Merger and Acquisition Module 07: Ethics in Investment Banking Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Investment Banking course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Investment Banking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Investment Banking course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Investment Banking The Level 3 Certificate in Investment Banking is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Investment Banking, like - Aspiring Investment Bankers Finance Enthusiasts Business Graduates Professionals seeking career advancement in finance Individuals interested in understanding the dynamics of global markets Requirements Level 3 Certificate in Investment Banking To enrol in this Level 3 Certificate in Investment Banking course, all you need is a basic understanding of the English Language. Career path Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 3 Certificate in Investment Banking course. Embrace the journey ahead in Investment Banking. Investment Banker Financial Analyst Mergers and Acquisitions Specialist Corporate Finance Manager Equity Research Analyst Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In the labyrinth of medical records lies the elusive code that unlocks a world of diagnosis and treatment. Welcome to the realm of Clinical Coding, where every alphanumeric sequence holds the key to deciphering the language of healthcare. Join us on a journey through the intricate corridors of medical terminology with our Clinical Coding course, where precision and accuracy reign supreme. Embark on the Level 3 Certificate in Clinical Coding and become fluent in the dialect of healthcare documentation. Unravel the mysteries of Clinical Coding as we delve deep into its foundations, exploring the nuances of terminology, confidentiality, and ethical considerations. From the venerable ICD-10 codes to the enigmatic SNOMED CT, equip yourself with the tools to navigate the ever-evolving landscape of medical classification systems. Dive into a curriculum of Level 3 Certificate in Clinical Coding course, meticulously crafted to hone your skills and elevate your understanding of Clinical Coding. With modules of Level 3 Certificate in Clinical Coding course designed to challenge and inspire, this of Level 3 Certificate in Clinical Coding course promises to be a transformative experience for aspiring coders and seasoned professionals alike. Enrich your knowledge, broaden your horizons, and emerge as a master of Clinical Coding with our comprehensive Level 3 Certificate course. Learning Outcomes of Clinical Coding course: Master the fundamentals of Clinical Coding terminology and jargon. Acquire proficiency in ICD-10 coding standards and classifications. Navigate through diverse code sets including OPCS-4 and SNOMED CT. Gain insights into legal and ethical considerations within clinical environments. Develop a thorough understanding of clinical record confidentiality. Explore various types of Clinical Coding beyond traditional standards. Level 3 Certificate in Clinical Coding Module 01: Introduction to Clinical Coding Module 02: Introduction to Clinical Records Its Confidentiality Module 03: Clinical Terminology and Jargons Module 04: Introduction to ICD-10 Coding Module 05: General Coding Standards of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapter 1 to 4) Module 07: ICD-10 5th Edition Codes (Chapter 5 to 10) Module 08: ICD-10 5th Edition Codes (Chapter 11 to 15) Module 09: ICD-10 5th Edition Codes (Chapter 16 to 22) Module 10: Introduction to OPCS-4 Module 11: Introduction to SNOMED CT Module 12: Other types of Clinical Coding Module 13: Legal and Ethical Aspects of Working in a Clinical Environment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Clinical Coding Who is this Clinical Coding course for: Medical Students Healthcare Administrators Coders and Billers Health Information Technicians Compliance Officers Requirements Level 3 Certificate in Clinical Coding To enrol in this Level 3 Certificate in Clinical Coding course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Clinical Coding Career Paths of Clinical Coding course: Clinical Coder: £25,000 - £35,000 Medical Records Technician: £20,000 - £30,000 Health Information Manager: £30,000 - £45,000 Compliance Auditor: £35,000 - £50,000 Healthcare Data Analyst: £25,000 - £40,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Tick-tock, tick-tock. Time - the elusive currency that slips through our fingers like grains of sand. In a world where every second counts, mastering the art of Time Management isn't just a skill; it's a superpower. Welcome to the Level 3 Certificate in Time Management, where we unravel the mysteries of the clock and empower you to seize control of your most precious resource. Embark on a journey through twelve meticulously crafted modules Of Level 3 Certificate in Time Management, each a cornerstone in your quest for temporal mastery. From understanding the Importance and Benefits of Time Management to plugging the leaks that drain away precious minutes, this course is your roadmap to efficiency and productivity. Through a blend of insightful lessons and thought-provoking exercises of the Time Management course, you'll learn to identify priorities amidst the chaos, banish the twin demons of procrastination and distraction, and craft a bulletproof plan to tackle even the most daunting of tasks. With each module, you'll inch closer to unlocking your full potential, armed with a toolkit of Effective Time Management Techniques honed by centuries of collective wisdom. So, if you're tired of watching the clock mock your ambitions and dreams, it's time to take charge with our Level 3 Certificate in Time Management. Join us in this transformative journey and discover the Time Management secrets that will propel you to new heights, both personally and professionally. Your future awaits - are you ready to seize it? Learning Outcomes: Master the Importance and Benefits of Time Management. Evaluate current work practices for inefficiencies. Identify and prioritize tasks effectively. Develop strategies to combat procrastination and distractions. Set achievable goals and create actionable plans. Implement advanced Time Management techniques for optimal productivity. Level 3 Certificate in Time Management Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Time Management Who is this course for? Business Professionals Students Entrepreneurs Project Managers Freelancers Administrative Assistants Requirements Level 3 Certificate in Time Management To enrol in this Level 3 Certificate in Time Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Time Management Career Paths: Project Manager: £30,000 - £70,000 Executive Assistant: £25,000 - £45,000 Consultant: £40,000 - £80,000 Business Owner: Variable Operations Manager: £35,000 - £60,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Enter the enchanting world where artistry meets commerce, and every display tells a story of style and sophistication. Welcome to the Level 3 Certificate course in Visual Merchandising, where imagination knows no bounds and creativity reigns supreme. Step into a realm where Visual Merchandising transforms every corner into a canvas, and every product remains a masterpiece in its own right. In this immersive journey with our Level 3 Certificate course in Visual Merchandising, we invite you to unravel the secrets of captivating store layouts, mesmerizing exterior designs, and enchanting in-store displays. From the subtle dance of mannequins to the strategic placement of display fixtures, this Level 3 Certificate course in Visual Merchandising is your passport to becoming a maestro of visual storytelling. Delve into the role of a visual merchandiser, alongside uncovering the challenges of modern retail landscapes. Equip yourself with the knowledge and skills, including Visual Merchandising, to transform spaces into immersive brand experiences that leave a lasting impression on customers. Join us on a transformative journey with Level 3 Certificate course in Visual Merchandising where theory meets practice, and where every lesson learned is a brushstroke in the masterpiece of your career in Visual Merchandising. Learning Outcomes of Visual Merchandising course: Master the principles of visual merchandising and its impact on consumer behaviour. Design compelling store layouts that maximize space and enhance the shopping experience. Create captivating exterior designs that draw customers in and reflect brand identity. Craft immersive in-store displays that highlight products and tell brand stories. Utilize mannequins and display fixtures effectively to enhance visual storytelling. Navigate the challenges of modern visual merchandising landscapes with creativity and innovation. Level 3 Certificate in Visual Merchandising Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Level 3 Certificate course in Visual Merchandising course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Level 3 Certificate course in Visual Merchandising course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Level 3 Certificate course in Visual Merchandising course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Visual Merchandising The Level 3 Certificate in Visual Merchandising is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Visual Merchandising, like - Aspiring Visual Merchandisers Retail Managers Marketing Professionals Fashion Designers Interior Designers Requirements Level 3 Certificate in Visual Merchandising To enrol in this Level 3 Certificate in Visual Merchandising course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Visual Merchandising Visual Merchandiser: £20,000 - £40,000 Visual Merchandising Manager: £25,000 - £50,000 Retail Store Manager: £20,000 - £45,000 Marketing Coordinator: £20,000 - £35,000 Fashion Stylist: £20,000 - £45,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In the shadowy world of finance, where numbers dance and secrets lurk, the role of a Financial Investigator is nothing short of heroic. Welcome to the Level 3 Certificate in Financial Investigator, where we unveil the cloak of financial crime and arm you with the tools to combat fraud with unwavering precision. Prepare to embark on a gripping journey through seven meticulously crafted modules of the the Level 3 Certificate in Financial Investigator, each a testament to the intricate dance between money and morality. From decoding the intricacies of financial crimes to crafting robust response plans, this Level 3 Certificate in Financial Investigator course is your gateway to becoming a guardian of fiscal integrity. Dive deep into the underbelly of financial misdeeds with the Financial Investigator course, unraveling the characteristics and categories of crimes that threaten the sanctity of our economic systems. Learn to collect, preserve, and gather evidence like a seasoned detective, navigating the labyrinth of laws that govern financial fraud with finesse. Join us as we delve into the heart of darkness, where every transaction tells a story, and every clue leads to justice. The world needs heroes, and with the Level 3 Certificate in Financial Investigator, you can be the beacon of light that shines through the shadows of deceit. Certificate in Financial Investigator at QLS Level 3 Course Learning Outcomes: Gain an understanding of Financial Investigation principles. Identify characteristics and categories of financial crimes. Develop a comprehensive Financial Crime Response Plan. Acquire skills in collecting, preserving, and gathering evidence. Navigate the legal landscape surrounding financial fraud. Apply investigative techniques to combat financial crimes. Certificate in Financial Investigator at QLS Level 3 Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Certificate in Financial Investigator at QLS Level 3 course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Certificate in Financial Investigator at QLS Level 3 course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Certificate in Financial Investigator at QLS Level 3 course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Financial Investigator at QLS Level 3 Who is this course for? Fraud Investigators Law Enforcement Officers Compliance Officers Forensic Accountants Risk Management Professionals Financial Analysts Requirements Certificate in Financial Investigator at QLS Level 3 To enrol in this Certificate in Financial Investigator at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Financial Investigator at QLS Level 3 Career Paths for Financial Investigator: Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Certificate in Financial Investigator at QLS Level 3 course. Embrace the journey ahead in Financial Investigating. Fraud Investigator Detective Compliance Manager Forensic Accountant Risk Analyst Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each