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🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Introducing 'UX Research and Testing for Designers'   Welcome to the ultimate toolkit for designers seeking to elevate their user experience (UX) game! This comprehensive course delves into the intricacies of UX research and testing, equipping designers with indispensable skills to create user-centric designs that truly resonate.   Module 1: Introduction to UX Research and Testing Get acquainted with the fundamentals of UX research and testing. Learn why it's crucial, its impact on design decisions, and how it aligns with user needs and business goals. Lay the groundwork for a successful UX journey.   Module 2: User Research Methods Explore various user research methodologies to gain valuable insights into user behaviors, preferences, and pain points. From interviews to surveys and ethnographic studies, master the art of extracting actionable data to inform your design decisions.   Module 3: Usability Testing Methods Dive deep into usability testing techniques to evaluate the effectiveness and efficiency of your designs. Learn how to conduct tests, gather meaningful feedback, and iterate towards user-friendly interfaces that drive engagement and satisfaction.   Module 4: Card Sorting and Information Architecture Uncover the secrets of organizing information effectively with card sorting and information architecture principles. Discover how to structure content intuitively, enhance navigation, and create seamless user experiences that keep users coming back for more.   Module 5: User Journey Mapping Embark on a journey mapping expedition to visualize and understand the user experience from end to end. Learn how to identify pain points, moments of delight, and opportunities for optimization, enabling you to craft engaging and cohesive user journeys.   Module 6: Remote and Mobile User Testing Navigate the realm of remote and mobile user testing to accommodate today's dynamic digital landscape. Explore innovative tools and methodologies to conduct tests across different devices and environments, ensuring your designs deliver exceptional experiences regardless of platform.   Equip yourself with the knowledge and skills needed to revolutionize your design process and create impactful user experiences that stand the test of time. Enroll in 'UX Research and Testing for Designers' today and embark on a transformative journey towards UX excellence. Course Curriculum Module 1_ Introduction to UX Research and Testing Introduction to UX Research and Testing 00:00 Module 2_ User Research Methods User Research Methods 00:00 Module 3_ Usability Testing Methods Usability Testing Methods 00:00 Module 4_ Card Sorting and Information Architecture Card Sorting and Information Architecture 00:00 Module 5_ User Journey Mapping User Journey Mapping 00:00 Module 6_ Remote and Mobile User Testing Remote and Mobile User Testing 00:00

This UI Design course is concerned with the development of interactive systems, including for mobile / portable devices, with a strong focus on user-centred design and usability principles. You will learn what characteristics of a user interface can make it easy or hard for people to use, and how to design user interfaces that take into account human capabilities and constraints. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of 9.99 and PDF Certificate at 4.99. Who is this course for? UI Design course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject

This course empowers you to create interactive web applications using Shiny for Python. From fundamental concepts to advanced techniques, you will master web development with Python as your toolkit. Develop dynamic projects, learn diverse deployment methods, and embark on a journey to become a skilled Python web developer.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction to Airbnb Experiences Make memories and monetize a passion with Airbnb Experiences 00:04:00 What is an Airbnb experience 00:02:00 Airbnb experience basics including passion, skills, participation, and uniqueness 00:05:00 Plan successful experiences by knowing the quality standards upfront 00:04:00 What experiences are available on Airbnb 00:06:00 Use a listing similar to the desired experience as a template 00:03:00 Create your experience location and overview 00:04:00 Input basics and about you to get started 00:04:00 What we will do and passing review 00:07:00 Composing the perfect title 00:05:00 Upload high quality photos of guests in the experience 00:05:00 Meeting location and considerations if working from home 00:05:00 Pricing and number of guests for the experience 00:06:00 Finishing Creating Your Experience and Preparing to Submit 00:08:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

24 Hour Flash Deal **25-in-1 Managing Customer Excellence Mega Bundle** Managing Customer Excellence Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Managing Customer Excellence package online with Studyhub through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Managing Customer Excellence course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but twenty-five Managing Customer Excellence courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course This Managing Customer Excellence Bundle consists the following career oriented courses: Course 01: Customer Service Manager Training and Front Desk Certification Course 02: Customer Relationship Management Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Conversation Virtually with Anyone Course 25: Decision Making and Critical Thinking Online Course The Managing Customer Excellence course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly. The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Managing Customer Excellence bundle, you really hit the jackpot. Here's what you get: Step by step Managing Customer Excellence lessons One to one assistance from Managing Customer Excellenceprofessionals if you need it Innovative exams to test your knowledge after the Managing Customer Excellencecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Managing Customer Excellence courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Managing Customer Excellence certificate and transcript on the next working day Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing Customer Excellence training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence Requirements To participate in this Managing Customer Excellence course, all you need is - A smart device A secure internet connection And a keen interest in Managing Customer Excellence Career path You will be able to kickstart your Managing Customer Excellence career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the different terms and benefits of having a CRM system. You will also learn to identify different components of a CRM plan, develop a checklist for success, find out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now. Learning Outcomes: The terms and benefits of CRM on a company's bottom line Analyze the different components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Relationship Management Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Customer Relationship Management Training) 00:05:00 Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Mock Exam Mock Exam- Customer Relationship Management Training 00:20:00 Final Exam Final Exam- Customer Relationship Management Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you ready to embark on an enlightening journey of wisdom with the Web Development bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Web Development (CSS, HTML & Bootstrap 4). Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Learn Web Development from Scratch Course 02: HTML Web Development Crash Course Course 03: CSS Web Development Crash Course Course 04: Bootstrap 4 Responsive Web Development Course 05: Front End Web Development Training for Everyone Course 06: Web Design in Affinity Designer Course 07: Advanced Diploma in User Experience UI/UX Design Course 08: UX (User Experience) Fundamentals Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Web Development (CSS, HTML & Bootstrap 4) bundle illuminate your path to wisdom. The Web Development (CSS, HTML & Bootstrap 4) bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Web Development (CSS, HTML & Bootstrap 4) package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Web Development bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Web Development (CSS, HTML & Bootstrap 4) community today and let your voyage of discovery begin! Learning Outcomes: Upon completing this Web Development bundle, the learner will be able to: Attain a holistic understanding in the designated areas of study with the Web Development bundle. Establish robust bases across each course nestled within the Web Development bundle. Decipher intricate concepts through the articulate content of the Web Development bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Web Development bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Web Development bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Web Development bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Web Development bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Web Development bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Web Development journey and let knowledge guide you towards a brighter future. CPD 85 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Web Development bundle is suitable for: Aspiring Web Developers: Beginners seeking foundational web development skills. Front-End Developers: Professionals enhancing skills in responsive design and user experience. Graphic Designers: Designers expanding into web design using tools like Affinity Designer. UX/UI Designers: Specialists improving their knowledge in user experience and UI design. Entrepreneurs: Business owners wanting to build or manage their websites. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Web Development bundle. Career path This Web Development bundle will help to pursue various career paths: Junior Web Developer HTML Developer CSS Developer Bootstrap Web Developer Front-End Web Developer UI/UX Designer Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

What Will I Learn? Choose a perfect automated trading strategy Build a portfolio consisting of trading algorithms Learn what criteria a trading algorithm should match Learn when to exclude a strategy from portfolio Learn advantages of using trading algorithms Learn where to find automated trading strategies Understand why it's better to trust an algorithm than a human Learn what markets to trade using trading algorithms Requirements No programming skills required Just an open mind Basic Excel Description Updated in June'16! Learn how to make 95% of profit in just 14 months! Learn how to choose automated trading strategies and force them to earn money for you! In this course, I will show you several platforms where you can find a variety of trading robots. But, more importantly, I will give you a list of criteria to choose perfect strategies and teach you how to select them in practice. I will explain what to take into account when you have to choose between two similar strategies. You will also get a basic knowledge of trading algorithms, their advantages as compared to manual trading, which markets it's better to trade using automated trading strategies. I believe by the end of this course you will be able to build your own portfolio and make profits. Take this course now and learn from my 12+ years of experience. This course is for beginners as well as for advanced traders and algorithm developers! All you need is just your aspiration to learn! With this course you also get: unlimited lifetime access at no extra costs all future additional lectures, live trading examples never any questions asked full 30-day money-back-in-full guarantee Do not hesitate to ask me any questions concerning this course or trading financial markets! Viktor Who is the target audience? Anyone interested in trading Financial Markets Professional traders and algorithm developers Anyone who wants to create a passive income on Financial Markets, but has no time to spare how to trade Forex, stocks, options and especially futures traders Those, who want to trade algorithms, but don't know where to start And finally, anyone who has bad experience in trading Introduction What this course is about FREE 00:02:00 What do you need to start this course FREE 00:02:00 Live Results 00:03:00 Performance Update (November'15) 00:04:00 Performance Update (January'16) 00:05:00 Performance update (June'16) 00:06:00 Performance Update (October'16) 00:06:00 What instruments do you prefer to invest? What are Financial Markets? 00:06:00 What is algorithmic trading? 00:03:00 Risks from using trading algorithms 00:05:00 What markets to trade (Futures against Forex) 00:06:00 The external side of the robot What criteria to use to choose a strategy 00:09:00 How to create a portfolio 00:02:00 How to exclude a strategy from portfolio 00:03:00 Where to invest 00:05:00 iSystems in details 00:09:00 Learn from experience What strategies to use. Creating a portfolio (part 1) 00:08:00 What strategies to use. Creating a portfolio (part 2) 00:07:00

Want to get skilled in designing appealing user interfaces for any app or site! This 2D Game UI Design course will outline the development of games, including the designing and programming of games. Learn how to develop artwork and audio, and familiarise with current best practices and features applicable to UI design, which can be tested to ensure the delivery of intended playing experience and other technical errors. Project's strategy, scope, information architecture, developing sitemaps and wireframes are some of the key issues which will be covered in this program. The field of user interface design is in high demand, but the skills and expertise you will achieve in this area are applicable to a wide variety of professions, from marketing to web design, to human-computer interaction. What you'll learn Create fresh User Interface for 2D video games with Inkscape Create several types of icons and buttons for your game UI Use Inkscape on a higher level to create what you need for your game (i.e. menu items, buttons, icons) Requirements You need the free software Inkscape Inkscape knowledge is not obligatory, but a very basic knowledge helps! Who this course is for: Developers, who want to design their own games Designers, who want to learn more about Game UI Design This course is NOT for you if you are a seasoned UI designer. This is a beginner course! Start with the basics Welcome to Game UI design with Inkscape! FREE 00:02:00 The 3 Cs of good game UIdesign 00:04:00 What is HUD 00:03:00 Before youdraw SKETCH! 00:02:00 Basic Button Bases 00:18:00 Creating general game icons Aligning buttons 00:04:00 What makes a good icon 00:04:00 Very simple icons 00:06:00 More complex icons and drawing methods 00:09:00 Complex icons for a fantasy game 00:20:00 Creating an icon set for a ninja game 00:19:00 Drawing UI for a Space shooter game with Inkscape! Space shooter UI design - Part #1 00:18:00 Space shooter UI design - Part #2 00:18:00 Drawing a fantasy game UI Fantasy game UI - Part #1 00:20:00 Fantasy game UI - Part #2 00:19:00 Fantasy game UI - Part #3 00:16:00 Fantasy game UI - Part #4 00:12:00 Drawing UI for a cartoon style candy or gem matching game Gemstone game UI - Part #1 00:21:00 Gemstone game UI - Part #2 00:20:00