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35379 Courses in Cardiff delivered On Demand

BCS Practitioner Certificate in Business Analysis Practice

By Career Smarter

The BCS Practitioner Certificate in Business Analysis Practice, an advanced course honing expertise in business analysis. Master practical techniques, stakeholder engagement, and requirements engineering. About this course £396.00 110 lessons Accredited training Certificate of completion included Course curriculum IntroductionCourse Introduction Session 11.1 Learning Objectives1.2 Understanding the Strategic Context1.3 SWOT Analysis1.4 VMOST Analysis1.5 Resource Audit1.6 Porter's Five Forces1.6 PESTLE Analysis1.7 Balanced Business Scorecard(BSC)1.8 Performance Measurement and VMOST1.9 Critical Success Factors(CSF's), Key Performance Indicators(KPI's) and Targets1.10 Attributes of Good Objectives(SMART)1.11 How does it all work together?1.12 Test Your Knowledge Session 22.1 Learning Objectives2.2 Introduction2.3 What is a Stakeholder?2.4 Stakeholder Engagement and the Strategic Context2.5 Stakeholder Engagement2.6 Stakeholder Analysis2.7 The Stakeholder Wheel2.8 Power Interest Grid2.9 RACI Chart2.10 Understanding Stakeholder Perspectives2.11 Stakeholder and Business Perspectives2.12 The CATWOE Technique2.13 Root Definition2.14 Identifying Conflicts2.15 Test Your Knowledge Session 33.1 Learning Objectives3.2 Background Research3.3 Investigation Techniques3.4 Tools to Represent the Current State3.5 Test Your Knowledge Session 44.1 Learning Objectives4.2 Introduction4.3 What is a Business Activity Model?4.4 The Approach to Business Activity Modelling4.5 The Benefits of a Business Activity Model4.6 Corner Shop Example of a Business Activity Model4.7 Building the Business Activity Model4.8 Common Errors in a Business Activity Model4.9 Producing a Consensus Model4.10 Business Events4.11 Business Rules4.12 Identifying Areas of Concern4.13 Target Operating Model (TOM)4.14 Defining the New Business ModelTest Your Knowledge Session 55.1 Learning Objectives5.2 Introduction5.3 Design Thinking5.4 Divergent Thinking5.5 Gap Analysis5.6 Formulating Options5.7 Areas of FeasibilityTest Your Knowlege

BCS Practitioner Certificate in Business Analysis Practice
Delivered Online On Demand3 hours
£396

Mental Health Qualification

4.5(212)

By The Learning College Group

The TQUK LEVEL 2 Certificate in Understanding Children & Young People’s Mental Health (RQF) Qualification is to enable you to gain a recognised (RQF) qualification to support those with mental health difficulties. As a staffing member working with children and young people, you are responsible for the safeguarding of each person and as such having an understanding in supporting children and young people with difficulties in mental health.

Mental Health Qualification
Delivered Online On Demand1 hour
£47.50 to £330

TypeScript Tutorial For Beginners

4.3(43)

By John Academy

Course Overview If you are a JavaScript developer who wants to master TypeScript fundamentals, jumpstart on the road to learning TypeScript with this TypeScript Tutorial For Beginners course.  TypeScript is an open-source programming language which builds on JavaScript. The advantage of Typescript over Javascript is that it adds optimal static typing to the JavaScript language. Many Javascript frameworks use typescript, such as Angular. This course covers a comprehensive set of modules to enhance your understanding of TypeScript fundamentals. It explains what typescript is and gives you a clear understanding of its significance. You will learn how to find the data type of a variable in TypeScript and understand how to define a function type variable typescript. You will also learn how to define objects using classes and use the different access modifiers. In time, you will get to grips with the specific skills to write more scalable applications. Whatever you learn in JavaScript adds value to your understanding of TypeScript. You're already halfway there if you're familiar with Javascript. Enrol right now! Learning Outcomes Understand the variables and data types Explore how to define variables using data types Gain in-depth knowledge of the operators Deepen your understanding of the object oriented principles Know how to create and use arrow functions Familiarise with the flow control statements Understand the variable prefixes Have an in-depth understanding of variable prefixes Who is this course for? The TypeScript Tutorial For Beginners course is incredibly beneficial for professionals interested in understanding the fundamentals of TypeScript. Upgrading skills in this course open doors to tremendous opportunities. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The TypeScript Tutorial For Beginners course provides useful skills to possess and would be beneficial for any related profession or industry such as: TypeScript Developer Full Stack Developer Unit 01: Introduction Module 01: What and why TypeScript 00:02:00 Module 02: TypeScript Playground 00:04:00 Module 03: Install TypeScript 00:02:00 Module 04: Install Visual Studio Code 00:01:00 Unit 02: Variables and Data Types Module 01: Introduction 00:03:00 Module 02: First Program Using Visual Studio Code 00:04:00 Module 03: Use JS in a HTML 00:02:00 Module 04: Strings 00:02:00 Module 05: Boolean 00:01:00 Module 06: Any Type 00:01:00 Module 07: Homogenous Arrays 00:03:00 Module 08: Heterogenous Arrays 00:01:00 Module 09: Using alert confirm and prompt 00:03:00 Module 10: Comments 00:02:00 Module 11: Enum Type 00:05:00 Unit 03: Operators Module 01: Arithmetic 00:03:00 Module 02: Assignment 00:04:00 Module 03: Comparison 00:04:00 Module 04: Logical 00:04:00 Module 05: Ternary 00:03:00 Unit 04: Flow Control Statements Module 01: Introduction 00:01:00 Module 02: IF Else Ladder 00:06:00 Module 03: Switch 00:04:00 Module 04: Break and Case Flow 00:03:00 Module 05: While loop 00:03:00 Unit 05: Objects and Arrays Module 01: Introduction 00:02:00 Module 02: Object Literal 00:03:00 Module 03: For-In Loop 00:02:00 Module 04: Arrays 00:04:00 Module 05: De-Structuring Arrays 00:02:00 Module 06: De-Structuring Objects 00:02:00 Unit 06: Functions Module 01: Introduction 00:02:00 Module 02: First Function 00:03:00 Module 03: Passing a parameter 00:01:00 Module 04: Passing Multiple Parameters 00:02:00 Module 05: Optional Parameters 00:04:00 Module 06: Default Values 00:01:00 Module 07: Function as parameter 00:02:00 Module 08: Returning a function 00:03:00 Module 09: Anonymous Functions 00:02:00 Module 10: Overloading 00:05:00 Module 11: REST PARAMS 00:05:00 Module 12: Using a Type on REST PARAM 00:01:00 Unit 07: Arrow Functions Module 01: Introduction 00:02:00 Module 02: First arrow function 00:03:00 Module 03: Passing Parameters 00:03:00 Module 04: Array of Arrow Functions 00:03:00 Unit 08: Variable Prefixes Module 01: let 00:03:00 Module 02: const 00:02:00 Module 02: const functions 00:02:00 Module 04: declare 00:01:00 Unit 09: Interfaces Module 01: Introduction 00:02:00 Module 02: Define an Object Interface 00:03:00 Module 03: Create and object 00:03:00 Module 04: Defining optional properties 00:01:00 Module 05: Interfaces are only compile time 00:01:00 Module 06: Function Interfaces 00:04:00 Module 07: Return Types in Functional interfaces 00:02:00 Module 08: Adding methods to Object Interfaces 00:02:00 Module 09: Array Interfaces 00:03:00 Module 10: String indexed Array Interfaces 00:03:00 Module 11: Extending interfaces 00:06:00 Unit 10: Classes Module 01: Introduction 00:01:00 Module 02: Create a class 00:03:00 Module 03: Add a constructor 00:04:00 Module 04: Add Function properties 00:02:00 Module 05: Power of TypeScript 00:01:00 Module 06: Using for-in and instanceof 00:04:00 Module 07: Implementing an interface 00:06:00 Unit 11: Inheritance Module 01: Introduction 00:03:00 Module 02: Extending a class 00:05:00 Module 03: Create Child Objects 00:07:00 Module 04: Inheriting Functionality 00:04:00 Module 05: Overriding 00:03:00 Unit 12: Access modifiers, Encapsulation and Static Module 01: Public and readonly 00:02:00 Module 02: Encapsulation 00:01:00 Module 03: Private properties 00:04:00 Module 04: Accessor methods 00:02:00 Module 05: Using Static Properties 00:04:00 Module 06: More about static 00:01:00 Module 07: Static Methods 00:03:00 Unit 13: Type Casting Module 01: String to numeric 00:04:00 Module 02: Using the toString method 00:03:00 Module 03: Object Casting 00:02:00 Unit 14: Modules Module 01: Introduction 00:01:00 Module 02: Using Function Modules 00:04:00 Module 03: Import Aliasing and Alternate Export Syntax 00:02:00 Module 04: Default Exports 00:02:00 Module 05: Class Modules 00:01:00 Module 06: Aliasing class modules 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

TypeScript Tutorial For Beginners
Delivered Online On Demand4 hours 7 minutes
£11.99

Microsoft SQL Queries

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Microsoft SQL Queries
Delivered Online On Demand57 minutes
£25

Microsoft Office 2010 Access Intermediate - Complete Video Course

4.3(43)

By John Academy

Description: This Microsoft Office 2010 Access Intermediate - Complete Video Course builds on the skills and concepts taught in Access 2010: Basic. In this series, you will learn about relational databases, related tables, complex queries, advanced form design, reports and printing, charts, and PivotTables and PivotCharts. From building reports to using conditional formatting, you'll see how to present your data and gain techniques for using Visual Basic to automate common tasks. You will discover the fundamentals of database design and construction, which will allow you to construct a strong relational database that makes future modifications and data analysis easier. Do you want to take your Microsoft Access skills to the next level? In this course, you'll master more advanced techniques for this powerful database program and build an entire data project from scratch. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Access Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Access Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Relational Databases Database Normalization 00:14:00 Table Relationships 00:13:00 Referential Integrity 00:12:00 Related Tables Creating Lookup Fields 00:11:00 Modifying Lookup Fields 00:06:00 Using Subdatasheets 00:04:00 Complex Queries Joining Tables in Queries 00:26:00 Using Calculated Fields 00:09:00 Summarizing and Grouping Values 00:08:00 Advanced Form Design Adding Unbound Controls 00:08:00 Adding Graphics 00:04:00 Adding Calculated Values 00:06:00 Adding Combo Boxes 00:04:00 Advanced Form Types 00:10:00 Reports and Printing Customized Headers and Footers 00:17:00 Calculated Values 00:08:00 Printing 00:03:00 Labels 00:05:00 Charts Charts in Forms 00:08:00 Charts in Reports 00:06:00 PivotTables and PivotCharts PivotTables 00:05:00 Modifying PivotTables 00:07:00 PivotCharts 00:04:00 PivotTable Forms 00:01:00 Mock Exam Mock Exam- Microsoft Office 2010 Access Intermediate - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 Access Intermediate - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office 2010 Access Intermediate - Complete Video Course
Delivered Online On Demand3 hours 59 minutes
£11.99

How to be a Great Executive Sponsor: On-Demand

By IIL Europe Ltd

How to be a Great Executive Sponsor: On-Demand This three-hour course provides key tips and techniques for becoming an actively engaged, and impactful, Executive Sponsor of projects and programs. It will explain not just what your role is, but the very specific actions you can, and must, take to increase your project's probability of success. This three-hour course provides key tips and techniques for becoming an actively engaged, and impactful, Executive Sponsor of projects and programs. It will explain not just what your role is, but the very specific actions you can, and must, take to increase your project's probability of success. And, it will highlight the key personality and other traits that are found in successful Sponsors. Regardless if you're sponsoring an Agile software development project, a construction megaproject, or any other type of project in between, this course will help get you 'hit the ground running' and being an 'impact player' on day one. Various activities and discussions will acquaint you with this important role and what you need to do to become a great executive sponsor. What you Will Learn At the end of this program, you will be able to: Define project success so everyone is 'singing from the same sheet of music' Immediately apply the ten key attributes of a great sponsor on your project Recognize great sponsorship and determine if you're the right fit for the role Practice Sponsorship over the course of the project life cycle by engaging in very specific actions and activities Be a better investment manager by analyzing the behaviors of successful activist investors Foundation Concepts The quantifiable benefits of being an actively engaged Sponsor Sponsor defined Clarence Kelly Johnson and the SR-71 Blackbird: An example of the power of Sponsorship Defining Project Success Project success: More than meeting the triple constraints Benefits management: The Sponsor's focus The Investment - Life-cycle vs. the Project Life-cycle The three questions Sponsors need to ask to define project success 10 Key Attributes of a Great Sponsor 10 Key Attributes of a Great Sponsor The Makings of a Great Sponsor The most important skills and competencies of an executive sponsor What great Sponsors do and when Four Things a Great Sponsor Can Learn from an Activist Investor The story of Outerwall, Inc. and Glen Welling of Engaged Capital, LLC Sponsors and Activist Investors Sponsorship of the 2nd Avenue Subway in Manhattan: A classic textbook example

How to be a Great Executive Sponsor: On-Demand
Delivered Online On Demand15 minutes
£250

Science GCSE Online Course (IGCSE)

By CloudLearn

Our Online GCSE Science Course is the international version. The International GCSE provides knowledge and understanding of scientific concepts, principles, themes and patterns. Through studying this course, you will learn to form hypotheses and design experiments to test them. You will also learn about how science affects the world in everyday life. You will gain basic knowledge in biology, chemistry and physics which will prepare you for more advanced study in each of these three subjects. The same International GCSE qualification you'd get in school or college Unlimited 1:1 support from your Science tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this International GCSE course. This course will teach you the Edexcel International GCSE Science syllabus (4SD0). You'll study 3 units: Biology Chemistry Physics For a full breakdown of course content, download the IGCSE Science Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel IGCSE Science exam is available in May/June and Oct/Nov each year. It is assessed over 3 exam papers: Paper 1 4SD0 1B - 2 hour Paper 2 4SD0 1C - 2 hour Paper 3 4SD0 1P - 2 hour We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By participating in our Online GCSE Science Course you will acquire a comprehensive skill set that can be useful in a wide-range of subjects and professions. Through developing an appreciation of the practical nature of science, you will acquire experimental skills based on correct laboratory techniques. You will also learn to be a responsible, conscientious and self-regulated learner through an appreciation of the importance of safe experimental work and accurate reporting as scientific methods. Additionally, you will learn the benefits of open-mindedness and social responsibility through evaluating, in terms of their scientific knowledge and understanding, the benefits and drawbacks of real-life applications of science, including their everyday, industrial and environmental aspects. You will also be tasked with using your new knowledge and understanding in innovative and creative forms. Furthermore, you will bolster your organisational and communication skills as you will be expected to select, prepare and present information clearly and logically, using appropriate scientific terms and conventions. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world. Therefore, by participating in CloudLearn Online GCSE Science Course, not only will you be prepared for more advanced courses in each of the three scientific disciplines, you will gain invaluable skills that will set you apart from other candidates in your chosen degree or career-path.

Science GCSE Online Course (IGCSE)
Delivered Online On Demand
£299

Manager as Coach (On-Demand)

By IIL Europe Ltd

Manager as Coach (On-Demand) This learning solution delivers a practical tool kit for developing coaching skills that you can leverage as a leader with your team. The objective of this course is to provide a platform for developing and growing key coaching skills so that you can help your team members become more self-sufficient and focused. This, in turn, helps you to become even more productive as your time is freed up, allowing you to focus on the strategic, big-picture direction. Learning will be supported through individual problem-solving exercises and conducted by a practicing, accredited professional coach/experienced workshop facilitator. What you will Learn You'll learn how to: Define what is coaching, what ifs not and what's in it for managers to coach Recognize difference between various developmental interactions like Coaching. Counselling and Mentoring Explain and interpret the different roles ofa manager and the process of coaching Practice skills of coaching as a manager Formulate an individual development plan for application at workplace Foundation Concepts What is coaching? Coaching in context The essence of coaching Core coaching skills Options for coaching Business case for coaching Qualities and Skills of a High-Performing Coach Core competencies of an effective coach Deep listening Exploring trust Emotional Intelligence in coaching Values at the heart of coaching relationship Core Skill: Asking Powerful Questions What is a powerful question? Becoming curious! Using powerful questions The Coaching Process Different styles of coaching Three coaching models - flow, practice and grow Spotlight on the grow model

Manager as Coach (On-Demand)
Delivered Online On Demand4 hours
£350

Service Helpdesk & Technical Support Course

4.5(3)

By Studyhub UK

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Service Helpdesk & Technical Support Course
Delivered Online On Demand9 hours 13 minutes
£10.99

Digital Functional Skills Entry Level 3 - Online Course and Exam

By Lead Academy

This Digital Functional Skills Entry Level 3 Course will set you up with the relevant digital skills and knowledge and provide you with a competitive advantage in your career, making you stand out from all other applicants and employees. Course Highlights Course Type: Online Learning Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Externally Graded and Verified | Center-Based Online or Online Remote Exam Guided Learning: 55 hours Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Tutor Support Available Customer Support: 24/7 live chat available Digital Functional Skills Entry Level 3 - Online Course This course is governed by Ofqual, and accredited by NCFE, making it a nationally recognised credential that will improve your CV while helping you stand out from the rest of the applicants.  Subject content of this course is based on theNational Standards for Digital Functional Skills to increase comparability across awarding organisations. This course will assist you in developing the skills needed to use electronic devices, manage and secure information, engage in online communication and transactions, use data protection tools, and edit a variety of digital media, including photographs, audio files, videos, etc.  Upon successful completion of this course, you will be equipped with the required digital skills to operate confidently, effectively and independently in education, work and everyday life. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body On-Screen Exam in Centre Remote Online Exam – From Home Results NCFE Book within 24 Hours Book within 2 working days Get results in only 7 days *Offline examinations will be held at our Swindon and London centres. Please contact us for more information. The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 23/09/2024 – 1/11/2024 Results release: 8/11/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) How This Course will work for you? Initial Assessment: Determines levels Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Develop underpinning knowledge and fill skill gaps identified Progress Check: Assesses progress at the end of the module You will get useful resources that are designed to improve your essential skills, knowledge and understanding of the digital knowledge required to pass the assessments.  Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Aims & Outcomes Develop a favourable attitude toward the usage of digital skills as well as increased confidence and fluency in their use Use your knowledge and abilities to accomplish tasks and activities in order to exhibit them Develop an appreciation of the importance of digital skills in the workplace and in regular day-to-day activities Recognise the value of digital skills in both the profession and in everyday life Acquire a foundation for further study, work, and life. Who should take this course? This Digital Functional Skills Entry Level 3 Course can be taken by: People of all ages (there is no age limit). Anyone willing to enhance their practical digital functional skills Anyone looking to meet the entry requirement of your desired university Anyone looking to secure an apprenticeship Anyone looking to improve their job outlook with an added expertise Entry Requirements Students or professionals of any age group hailing from any academic background can take this Digital Functional Skills Entry Level 3 Course to acquire practical skills in ICT; no prior knowledge, skills or qualifications are required to enrol.  About Official Exam, Assessment Students are required to undergo a wide range of interactive online assessments and exams in between lectures and at the end of each module to evaluate the knowledge and skills that they are learning. These interactive assessment sessions measure the number of skills and knowledge that you are absorbing after the completion of each module and evaluate your potential to demonstrate these digital skills practically. You can also keep track of your score and progress at the end of the module. Towards the end of the Digital Functional Skills Entry Level 3 Course, you will be required to undergo an onscreen/online exam that is externally set and graded. You can take the online exam at the designated exam center or remotely. Some assessment components for the skills and knowledge to be evaluated under the Content Document must be conducted online and on screens utilising digital devices. The assessments will be pass/fail in line with the other Functional Skills qualifications. Contact us for more information. Learners who achieve this qualification could progress to: Digital Functional Skills Level 1 Qualification Course Curriculum 1. Using Devices and Handling Information • Features of a device refers to examples such as the interface required (keyboard or touchscreen) or how a device functions (hand-held, wearable or wireless connectivity). Uses of a device refers to examples such as for making a phone or video call, or sending emails while away from a desk. • Applications refers to those for desktop, laptop and mobile devices. • Applying system settings refers to examples such as changing screen brightness, changing speaker volume, or connecting to a Wi-Fi network at work or home. • Navigating online content refers to using menus, hyperlinks and browser navigation controls such as back and forward buttons or bookmarks. • Internet searches refers to a specific and clearly defined piece of information or content that might be required in a work or real-life context. 2. Creating and Editing • Using a suitable application refers to understanding terminology and concepts relating to documents and media and associated applications, such as word-processed or presentations, with an understanding of the purpose of different applications and typical uses. • Combining different types of information for a given purpose refers to using text, graphics and images in a work or real-life or context, such as creating a poster or presentation for colleagues. 3. Communicating • Online communications refers to short, simple texts using email or other messaging applications. Other digital content refers to graphics, images and videos. • A video call refers to a one-to-one communication via live video. 4. Transacting • An online form refers to a single page form used to enter information such as registering for or requesting a service, or making an online purchase. • Personal details refers to name, address, telephone number, email address and payment details. • Data validation refers to automatic computer checks to ensure that data is entered correctly, such as password requirements or key fields that cannot be left blank. • Verification checks refers to a check carried out to ensure the user has entered their details accurately, such as following a link in an email received when setting up an online account. 5. Being Safe and Responsible Online • Understanding the need to stay safe online refers to examples such as being aware of risks associated with clicking on unknown links or phishing emails, being aware of the evolving nature of such risks, or knowing that devices may be hacked resulting in personal data being compromised or stolen. • Authentication methods to access devices refers to examples such as strong passwords, fingerprint, facial or voice recognition. • Minimising the effects of physical stresses refers to examples such as using an adjustable chair, not being too close or too far away from the screen/device and keyboard or mouse. • Benefits of using security software refers to examples such as preventing, detecting or removing viruses, malware and other threats. Recognised Accreditation This Course is Accredited by NCFE and Regulated by OFQUAL This Course is accredited by NCFE and regulated by Ofqual which is a nationally recognised qualification that will add value to your CV. It is an approved subject by Department for Education (DfE) that provides a foundation for progression to employment and further technical education. Certificate of Achievement Upon successful passing of the official exam, you will be awarded an Ofqual regulated nationally recognised NCFE Digital Functional Skills qualification at Entry Level 3.  FAQs Are there any prerequisites or eligibility criteria for taking the course? There are no prerequisites or eligibility criteria for taking this course. This certification is open to anyone who wants to enhance their digital skills and knowledge. When will I be able to access the course? You will be able to access the course as soon as you enroll. The course materials and resources will be available to you online 24/7, allowing you to study at your own pace and convenience. Is there any age limit for enrollment in this course? There is no age limit for enrollment in this course. Learners of all ages are welcome to join and benefit from the course materials and resources provided. What is the difference between NCFE and Edexcel? NCFE and Edexcel are both awarding bodies that provide qualifications, but there are some differences between them. NCFE is a national awarding organization in the UK, while Edexcel is a subsidiary of Pearson, a multinational education company. Additionally, NCFE focuses on vocational qualifications and skills-based learning, while Edexcel offers a wider range of academic and vocational qualifications. Can I access this course material offline, or do I need a continuous internet connection? To access the course material, you need internet access, and you won't be able to access it offline. If I encounter any technical issues, what kind of support is available? We have a very supportive and friendly customer support team, available for you to ask for any help or assistance with any technical issues you may encounter. They can be reached through email or phone, and will promptly address any concerns you have to ensure a smooth learning experience. Do I need to have any special software to access this course? No, you do not need any special software to access this course. All you need is a device with internet access and a web browser. The course materials are accessible online, making it convenient for you to learn from anywhere at any time. Do I need to visit the exam center for the exam, or can I give it from home? You can take the online exam at the designated exam center or remotely. What is the difference between DFSQ and Essential Digital Skills Qualifications (EDSQ)? The DFSQ qualification focuses specifically on digital skills for work, while the EDSQ qualification covers only the essential digital skills for everyday life. The Guided learning hours for DFSQ are 55 hours, and those for EDSQ are 50 hours. What will I learn in the Digital Functional Skills Entry Level 3 course? In the Digital Functional Skills Entry Level 3 course, you will learn foundational digital skills such as using basic digital devices, understanding file management, and communicating online. Additionally, you will gain knowledge on how to use common software applications and develop basic internet browsing skills.

Digital Functional Skills Entry Level 3 - Online Course and Exam
Delivered Online On Demand1 hour
£149 to £355