Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you want to formally learn women journalism to be able to achieve this dream of yours? Then this is the course you will need right now. Description: Journalism is the activity that involves writing for newspapers, magazines, and another broadcasting medium. Journalism is a form of communication and information dissemination media. In this course, we will discuss the imperfections of journalism and how to cope with this dilemma and the road towards journalism. You will be learning about being the perfect journalist aspirant and know the style that will suit you. Moreover, you will be learning about outside contributors and the search for a copy. This course will be providing the basics and the core skills needed for working and aspiring journalists. This course will also guide you through the core pillars of an effective news story. You will also learn the deep significance of journalism and how this can affect the career of a journalist. Lastly, this course will be discussing the importance of journalism to the society and its impact. Who is the course for? Professionals, businessmen, and entrepreneurs who are in the journalism sector. People who have an interest in writing and journalism. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Women Journalism is a useful qualification to possess and would be beneficial for the following careers: Anchors Bloggers Broadcasters Entrepreneurs Freelancers Journalist News Writer Online Writers Social Media Specialist Social Content Creator Virtual Assistants. Newspaper Journalism What is news? 01:00:00 What is a journalist? 01:00:00 The shape of the news story 00:15:00 Writing the intro in simple steps 01:00:00 Writing the intro, the golden rules 00:30:00 Writing the news story in simple steps 01:00:00 Writing the news story - clear writing 00:30:00 Quotes 01:00:00 Attribution 00:30:00 TV Journalism News Gathering 00:30:00 Enterprising Stories 00:30:00 Watch your interviewee's body language. 00:15:00 Working with Sources 00:15:00 Covering Events 01:00:00 Computer-Assisted Reporting 00:30:00 Glossary of Broadcast News Teams 00:15:00 Law, Ethics And Responsibility 00:15:00 Operating Standards for News and Public Affairs 00:15:00 Lighting 00:15:00 Media What is the Media? 00:15:00 What Makes News? 00:30:00 Plan your Approach 01:00:00 Adhere to Deadlines 00:30:00 The Interview 00:15:00 Social Media and Journalism Definition of Social Media 00:15:00 Communication flow within journalism 00:15:00 The impact of social media on journalism 00:30:00 Women in Journalism The Secret Significance of Journalism 01:00:00 Imperfections of the Existing WomanâJournalist 01:00:00 The Roads towards Journalism 01:00:00 The Aspirant 01:00:00 Style 01:00:00 The Outside Contributor 01:00:00 The Search for Copy 01:00:00 The Art of Corresponding with an Editor 00:30:00 Notes on the Leading Types of Papers 00:30:00 Woman's Sphere in Journalism 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Women Journalism 00:30:00 Final Exam Final Exam- Level 2 Certificate in Women Journalism 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Psychotherapy and Counselling. From this comprehensive Psychotherapy and Counselling Diploma course, you will be able to understand the principles of Psychotherapy and Counselling. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Psychotherapy and Counselling Diploma is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Psychotherapy and Counselling Diploma course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Psychotherapy and Counselling Diploma course, learn the vital abilities and knowledge you require to succeed in your life. Introduction to the course Psychotherapy Promo 00:00:00 About the Instructor 00:02:00 About the Course 00:04:00 Understanding Psychotherapy What is Psychotherapy? 00:06:00 A Short Historical Introduction 00:07:00 Psychology, Counselling & Psychotherapy 00:08:00 Where do Psychotherapists work? 00:08:00 Starting Psychotherapy Practice Who Can Benefit from Psychotherapy? 00:08:00 Short-Term Vs Long-Term Therapy 00:08:00 Therapeutic Relationship 00:07:00 Your Potential Clients in Therapy What does the First Psychotherapy Session Involve? 00:08:00 Psychotherapy for Children 00:12:00 Individual and Group Sessions 00:07:00 Family Therapy 00:08:00 Psychodynamic Approach @@ 00:06:00 Different Types of Psychotherapy Unconscious Processes (The Unconscious Mind) 00:08:00 Defense Mechanisms 00:08:00 Humanistic Approach 00:07:00 Cognitive Behavioral Approach (CBT) 00:08:00 Face-to-face Vs Online Psychotherapy 00:08:00 Internet Based Therapy How to Become an Online Psychotherapist? 00:09:00 Thank You and Good Bye! 00:02:00 Assignment Assignment - Psychotherapy and Counselling Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Dog Leash. From this comprehensive Dog Leash Training course, you will be able to understand the principles of Dog Leash. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Dog Leash Training is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Dog Leash Training course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Dog Leash Training course, learn the vital abilities and knowledge you require to succeed in your life. The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 What People Say Who've Used My Methods 00:01:00 Don't Take My Word For It - This Is What People Say! 00:01:00 This Could Be You Too! 00:08:00 Here's What You'll Get From This Course Here's What You'll Get From This Course 00:05:00 The Missing Link - Preparing For The Walk Why Preparing For The Walk Is Essential To Getting Great Results FAST! 00:10:00 This is Exactly How To Do It 00:07:00 **Bonus Video ** Dog Frightened Of The Leash Question - Answered December 2015 00:09:00 The Walk How to Get Your Dog to Easily Walk by Your Side 00:09:00 This Video Shows You Exactly What To Do 00:06:00 Here's Another Method That Is Really Effective 00:04:00 Recall Training How to Teach Your Dog to Come Back When Off Leash - Why People Get This Wrong 00:08:00 Here's Step-By-Step How To Do It 00:04:00 Points To Remember When Your Dog Is Off Leash 00:02:00 Who's Walking Who? E-Book Here's an E-Book I've written about dog walking and recall training 01:00:00 Assignment Assignment - Dog Leash Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
[vc_row][vc_column][vc_column_text] Description: Understanding Forex can be a tricky; however it is necessary given that there is so much money involved in the process. In simple terms Forex trading course is a trading option for currency, where you buy one currency for a given price and sell it for more money when the exchange rate is in your favour. If you want to learn more about how the process works then consider getting this Diploma in Forex Trading. The course is divided into two parts but mainly focuses in introducing you to Forex exchange. In the first module you will look into the basics of stock market & Forex trading, by getting an introductory understanding of both. You will learn about stock market trends, understand currency conversion, statistics, Forex Volatility and Market Expectation. You will also discover more about aspects of trade, risk management and trading options. Next module, titled Forex trading simplified, focuses on a variety of topics including Forex pairs, market size and liquidity, spot marketing, futures trading and more. The overall use of this course is endless and getting it now will help you tackle your financial problems with ease. Who is the course for? Professionals who are into foreign exchange trading Everyone who wants to be knowledgeable on forex trading Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Forex Trading diploma course will be very beneficial and helpful, especially to: Businessmen Currency Trader Foreign Exchange Trader Professionals And Other Financial-related Career who need knowledge on forex trading! [/vc_column_text][/vc_column][/vc_row] Diploma in Forex Trading Introduction to Forex Trading 00:11:00 Major Currencies and Market Structure 00:10:00 Kinds of Foreign Exchange Market 00:14:00 Money Management 00:11:00 Fundamental Analysis 00:21:00 Technical Analysis 00:32:00 Pitfalls and Risks 00:11:00 Managing Risk 00:16:00 Trading Psychology 00:14:00
Course Overview Learn all the essential skills to become an expert in Situational Leadership. From this comprehensive Situational Leadership Diploma course, you will be able to understand the principles of Situational Leadership. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Situational Leadership Diploma is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Be able to identify what each person needs to succeed in their role Be able to apply day-to-day leadership with minimum fuss Choose the best, simple and effective leadership style Be able to set clear and easy-to-follow goals Gain applicable skills to lead a team Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Situational Leadership Diploma course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Situational Leadership Diploma course, learn the vital abilities and knowledge you require to succeed in your life. Unit 01: Introduction to this Course Introduction to Leadership Styles 00:03:00 Exercise 1: What Concerns You Most about Leading Your People? 00:01:00 The Leadership Challenges before You 00:02:00 The Three Types of Leadership Model 00:05:00 Unit 02: Introduction to Situational Leadership The Principle behind Situational Leadership 00:03:00 Exercise 2: Four People 00:02:00 How did You Do? 00:01:00 Exercise 3: How have You been Led in the Past? 00:01:00 The Tannenbaum & Schmidt Leadership Continuum 00:04:00 The Three Factors that Determine Leadership Style 00:03:00 Simplifying your Leadership Model 00:02:00 Unit 03: A Practical Model for Day-to-Day Leadership How you Learned to Drive: The 'Conscious-Competence' Model 00:06:00 Applying Conscious-Competence to Leadership Styles 00:03:00 The First Two Skills You'll Need 00:02:00 Four Leadership Styles for Different Situations 00:06:00 Exercise 4: Put the Model to Work with Four More People 00:01:00 How did You Do? Feedback on Exercise 4 00:06:00 Exercise 5: Briefing 00:01:00 How did You Do? Feedback on Exercise 5 00:06:00 Unit 04: The Skills for Day-to-Day Leadership Styles Three More Skills You'll Need 00:01:00 Task and Goal Setting 00:05:00 Leadership is a Partnership 00:05:00 How to Offer Feedback 00:06:00 Positive Feedback or Negative Feedback 00:03:00 Exercise 6: Skills Audit 00:01:00 Unit 05: Bonus Content Applying Day-to-Day Leadership Skills to a Team 00:05:00 How to Lead a Team through a Transformation 00:02:00 Another Leadership Styles Model 00:09:00 Unit 06: Closing Section Exercise 7: What have You Learned? 00:02:00 Wishing You Well 00:02:00 Assignment Assignment - Situational Leadership Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Delegation Skills. From this comprehensive Delegation Skills For Managers course, you will be able to understand the principles of Delegation Skills. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Delegation Skills For Managers is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Delegation Skills For Managers course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Delegation Skills For Managers course, learn the vital abilities and knowledge you require to succeed in your life. Section 01: Introduction Welcome to Your Course 00:03:00 Delegation or Allocation: What is Delegation? 00:04:00 Reverse Delegation: How your Team ends-up Delegating to You 00:05:00 Section 02: Why People in Your Role find it Hard to Delegate Why do You find it Hard to Delegate? 00:02:00 The Excuses People Give for not Delegating? 00:04:00 How Would You Counter Excuses for not Delegating to you? 00:01:00 Responding to Excuses for not Delegating 00:09:00 Section 03: What and When to Delegate Mental Blocks to Delegate 00:07:00 What are the Poor Reasons for Delegating? 00:01:00 Poor Reasons for Delegating 00:05:00 What are the good reasons to delegate? 00:01:00 Positive Reasons to delegate 00:03:00 What Should You Not Delegate? 00:01:00 The Jobs You Should Keep for Yourself 00:04:00 Section 04: How to Delegate What is Your Delegation Process? 00:01:00 The Key Elements of a Delegation Process 00:02:00 The Five-step Delegation Process 00:05:00 Preparing to Delegate 00:06:00 The Principles of Setting-up Your Delegation 00:04:00 The Practice of Setting-up Your Delegation 00:05:00 The Principles of Locking-down Your Delegation 00:03:00 The Five Levels of Delegation 00:05:00 The Jiminy Cricket Effect 00:04:00 Overseeing the Delegation 00:05:00 Closing-out the Delegation 00:03:00 How to Offer Feedback (Part 1) 00:06:00 How to Offer Feedback (Part 2) 00:06:00 Positive Feedback, or Negative Feedback? 00:03:00 Section 05: Closing Section Four Attitudes for Good Delegation 00:04:00 Reflection on your Skills Development 00:01:00 Goodbye and Good Luck 00:02:00 Bonus Lecture: If you liked this course 00:02:00 Assignment Assignment - Delegation Skills For Managers 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Course Overview Learn all the essential skills to become an expert in Office Administrator. From this comprehensive Office Administration course, you will be able to understand the principles of Office Administrator. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Office Administration is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Explain the office administration Acquire the skills of an effective administration Master the negotiation techniques Learn and implement skills like conflict management, stress management, and time management Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Office Administration course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Office Administration course, learn the vital abilities and knowledge you require to succeed in your life. Office Administration Introduction to Office Administration 00:14:00 Skills of an Effective Administrator 00:15:00 Business Writing Skills 00:40:00 Communication Skills 00:25:00 Managing Meetings and Giving Feedback 01:24:00 Organisational Skills 01:16:00 Telephone Etiquette 01:07:00 Negotiation Techniques 00:16:00 Conflict Management 00:14:00 Stress Management 00:16:00 Time Management 00:37:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Edit Text 00:13:00 Build a Presentation 00:27:00 Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Insert Images 00:10:00 Insert Shapes 00:15:00 Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Assignment Assignment - Office Administration 00:00:00 Recommended Materials Workbook - Office Administration 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you at any point thought about how currency traders profit? Do you want to begin gaining new wage trading currency yourself? Then enrol into this course and learn the currency program secrets Description: Prepared to learn all about currency program secrets? We are here to offer professional assistance! The currency exchange market is a standout amongst the most energising, quick paced advertises in the commercial world. In this course, the students will be introduced to the currency program basics. It will also cover the fundamental factors and market dynamics and its relation to money programs. By the end of this program, the students will be able to explore the benefits of currency conversion programs and will be able to choose the best software suited for the currency programs. This course will provide you with the necessary skills, knowledge and information of Currency Program Secrets. Who is the course for? Individuals who want to know about currency market and how it works. People who want to make money through currency exchange. Business and finance students. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Currency Program Secrets would be beneficial for the following professionals: Software Developer. Exchange Operations Associate. Trade Audit Associate. Exchange Operations Manager. Regulator. Forex Market Analyst. Currency Researcher. Currency Strategist. Currency Program Secrets Introduction To Currency Program 00:30:00 Fundamental Factors And Market Dynamic And Its Relation To Currency Programs 00:30:00 Explore The Benefits Of Using The Trusted Experts 00:30:00 What Currency Trading Programs Aren't Going To Do 00:15:00 How To Choose And Use The Best Software Suited For Currency Programs 00:30:00 Ways To Avoid Losing Money In Forex 00:15:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Microsoft Project is one of the excellent project management software in the world. Microsoft Project is useful software which helps in assisting a project manager to develop a plan; assigning resources to tasks and much more. Get a kick start of Microsoft Project from the scratch through this course. Learn how to use Microsoft project management from the very beginning. Explore the essential functions and features of Microsoft Project. In this course you will learn the necessary skills, knowledge and information of Microsoft Project. Who is this course for? Individuals who are interested in Microsoft Project and are seeking to acquire knowledge about it. For individuals who are already working in project management and are looking forward to excelling at their work place. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Project for Beginners will be very beneficial and helpful, especially to the following professionals: Junior Project Manager. Project Assistant. Project Management Officer. Project Support. Microsoft Project for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing Project 02:00:00 Module Three - Your First Project 02:00:00 Module Four - Adding Tasks 02:00:00 Module Five - Advanced Task Operations 02:00:00 Module Six - Adding Resources 02:00:00 Module Seven - Other Ways to View Project Information 02:00:00 Module Eight - Managing Your Project Status 02:00:00 Module Nine - Updating and Tracking Your Progress 02:00:00 Module Ten - Creating Reports 02:00:00 Module Eleven - Adding the Finishing Touches 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Microsoft Project for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Microsoft Project for Beginners 00:20:00 Final Exam Final Exam- Microsoft Project for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00