34 Courses in Cardiff delivered On Demand

Course Overview Secretaries and Personal Assistants are integral to the smooth running of a business, making sure that office procedures are maintained effectively and everyday administrative duties are completed to a high standard. They are responsible for managing meetings, greeting clients, maintaining records, and other key office support duties.  In this Personal Assistant Training Course, you will develop all the essential skills needed to fast track your career in this field, equipping you with practical knowledge that will help boost your earning potential. It will guide you through a range of office procedures, from organising your binder and workspace to Microsoft Office training and putting together an office procedure guide. Not only that, but you will learn how to build a positive relationship with your manager and learn strategies for building your professional image. Stand out to prospective employers with this accredited Personal Assistant Training Course! What You Will Learn In this Executive Personal Assistant Course, you'll learn a range of administrative and transferable skills needed to provide quality office support. It provides essential information on key office procedures, as well as strategies for improving your efficiency in the workplace. Fundamental Office Administrative Procedures Putting Together The office Procedure Guide What You Should Include in Your Binder Verbal & Nonverbal Communication Skills Steps to Effective Meeting Management Microsoft Word, Excel & PowerPoint Training Effective Time Management Strategies Building a Strong Working Relationship With Your Manager Building Your Self-Esteem and Professional Image Influencing and Negotiating Techniques Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Course Overview Receptionists play an important role in office support, with a diverse range of duties from welcoming customers to scheduling appointments and dealing with clients. To succeed in this role, you'll need to have an array of soft skills and be an excellent communicator.  This is where this Receptionist Skills Course comes in!  In this Online Receptionist Course, you will learn a range of skills needed to excel in any office support role. It will teach you all about telephone etiquette, time management, business communication, organisation, and much more. You will also familiarise with fundamental office procedures. The role and responsibilities of a Receptionist will be discussed throughout the course, through case studies designed for aspiring professionals. What's more, this course is packed with tips and strategies for self-empowerment and professional development, including how to stay disciplined and manage workplace stress. Gain a recognised qualification in Admin & Receptionist Skills and advance your career today! What You Will Learn In this Receptionist Training Course, you will learn a wide range of transferable skills and administrative skills needed to become a successful Receptionist. It covers ley office procedures, office etiquette, professional development techniques, and much more. Strategies for Getting Organised & Managing Your Time Improving Your Verbal and Nonverbal Communication Self-Empowerment Techniques for the Workplace How to Work Effectively in a Team of Two An Overview of Office Administrative Procedures The Role & Responsibilities of a Receptionist What You Should Include in Your Binder How to Schedule and Prioritise Your Time Business Writing and Telephone Etiquette How to Deal With Difficult Customers/Clients Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Overview Learn how to provide a high-standard of office support to managers and senior staff, with the Personal Assistant. This Personal Assistant training course is a complete introduction to the role, covering fundamental office procedures. You will learn advanced organisation skills, professional time management, effective business communication techniques, and meeting management.  Improve your career prospects with a recognised qualification and stand out to prospective employers, by learning in-demand office support skills online. Why buy this Personal Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Personal Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Personal Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Personal Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Personal Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Personal Assistant Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Personal Assistant 00:20:00 Final Exam Final Exam - Personal Assistant 00:20:00 Assignment Assignment - Personal Assistant 00:00:00

Become a skilled office admin and receptionist with our comprehensive course. Master key administrative tasks, communication skills, and customer service. Enroll now!

Microsoft Office Specialist (MOS) is the world's most admired suite of business productivity tools. Its Word, Excel, and PowerPoint products set the standard for word processing, spreadsheet and data use and business presentations, respectively. Microsoft Office is required for about 40% of all job postings. This Microsoft Office Specialist (MOS) course teaches learners all they need to know about word, Excel, PowerPoint, Outlook, and Access. Business operations and office support positions are among the fastest-growing career areas in the current economy. From administrative assistants to specialists in business presentations, data analysis and document publishing, many of today's most promising career areas involve expertise in Microsoft Office products. Microsoft Office Specialist (MOS) is most valuable to students, teachers, schools and office systems. For students, the Microsoft Office Specialist (MOS) course boosts academic performance and preps them for college and careers. For educators, the Microsoft Office Specialist (MOS) course provides targeted training and support with every step of the way. For Administrators, the Microsoft Office Specialist (MOS) course improves institutional results. Courses are included in this Microsoft Office Specialist (MOS) Bundle: Course 01: MS Word Diploma Course 02: Microsoft Excel Level 3 Course 03: PowerPoint Diploma Course 04: Microsoft Teams Course 05: Financial Modeling Using Excel Course 06: Office Skills and Administration Management Diploma Course 07:Team Management Course 08: Touch Typing Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Document Control Course 11: Data Protection and Data Security Level 2 Along with this Microsoft Office Specialist (MOS) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Key features of this Microsoft Office Specialist (MOS) course: This Microsoft Office Specialist (MOS) bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Microsoft Office Specialist (MOS) is entirely online 24/7 Learner support So, enrol now in this Microsoft Office Specialist (MOS) to advance your career! The Microsoft Office Specialist (MOS) bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Microsoft Office Specialist (MOS) expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Microsoft Office Specialist (MOS) from any place in your own time without travelling for classes. How will I get my Microsoft Office Specialist (MOS) Certificate? After successfully completing the Microsoft Office Specialist (MOS) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Microsoft Office Specialist (MOS) bundle. Requirements Our Microsoft Office Specialist (MOS) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Microsoft Office Specialist (MOS) help qualify you for a variety of positions, including: Office Manager. Executive Assistant. Administrative Assistant. IT Support Technician. SharePoint Specialist. Database Specialist. Workbook Developer. Research Analyst. These jobs, on average, pay between £22,000 to £80,000. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (MS Word Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you tired of feeling like you're stuck in the shadows at work, missing out on promotions and the recognition you deserve? Do you find yourself struggling to keep up with the fast-paced demands of the modern office environment? The solution is right here, waiting for you! In the UK, where efficiency is paramount, our Office Skills: Secretarial & Shorthand, & PA Training program equips you with the skills that matter. With over70% of businesses seeking proficient office support, you'll be pleased to know that our course combines industry-focused modules with a success rate of 92% in the UK job market. Start your journey to becoming an invaluable asset in the workplace. Our course bundle offers a diverse learning experience, covering everything from fundamental office administration tasks like document management and communication to specialised areas like legal secretarial practices, compliance, and facilities management. You'll also gain valuable insights into team dynamics and virtual collaboration, preparing you to thrive in today's ever-evolving work environment. This Office Skills: Secretarial, Shorthand, & PA Training Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Office Administration & Skills Diploma Course 02: Legal Secretary Course 03: Compliance Officer Training Level 3 Course 04: Facilities Management Certificate (FMC) Course 05: Diploma in Performance Management Course 06: Workplace Confidentiality Course 07: Virtual Team Building and Management Course Whether you're a recent graduate or seeking career advancement, this bundle provides the perfect platform to launch your success. Invest in your future and enrol today! Learning Outcomes of Office Skills Gain a comprehensive understanding of core office administration principles. Develop proficiency in essential software applications like Microsoft Office. Master the art of legal document preparation and filing procedures. Implement effective compliance strategies within an organizational framework. Foster strong communication and interpersonal skills for successful team management. Uphold the highest ethical standards of confidentiality in the workplace. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Office Skills: Secretarial, Shorthand, & PA Get a free student ID card with Office Skills: Secretarial, Shorthand, & PA Training program (£10 postal charge will be applicable for international delivery) The Office Skills: Secretarial, Shorthand, & PA is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills: Secretarial, Shorthand, & PA course materials The Office Skills: Secretarial, Shorthand, & PA comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Legal Secretary Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict And Conflict Resolution Module 13: Professional Conduct And Ethics Of Paralegals Module 14: Mandatory Knowledge Fields And Survival Tips For Paralegals Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 4 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: £29.99 CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career Changers Administrative Staff Legal Professionals Business Owners Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager Legal Secretary Compliance Officer Facilities Manager HR Assistant Team Leader Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Introducing a revolutionary course that will transform your skills as an administrative assistant. From mastering impeccable business telephone etiquette to orchestrating flawlessly organised meetings, our curriculum is meticulously designed to elevate your administrative prowess. Enrol today and unlock the key to professional excellence. Learning Outcomes: Gain essential skills for effective administrative support assistance. Develop professional telephone etiquette and communication skills. Represent your boss and company with professionalism and integrity. Demonstrate business etiquette and protocol in various work settings. Master tasks such as mail services, travel arrangements, and meeting organisation. Acquire organisational, time management, and record-keeping abilities. Why would you choose the Administrative Assistant course from Compliance Central: Lifetime access to Administrative Assistant course materials Full tutor support is available from Monday to Friday with the Administrative Assistant course Learn Administrative Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Administrative Assistant course Accessible, informative Administrative Assistant learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Administrative Assistant bundle Study Administrative Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Administrative Assistant Course Improve your chance of gaining in demand skills and better earning potential by completing the Administrative Assistant Administrative Assistant Curriculum Breakdown of the Administrative Assistant Course Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become administrative assistants. Office support staff seeking to enhance their skills. Graduates entering the administrative field. Professionals transitioning to administrative roles. Anyone interested in gaining comprehensive administrative skills. Employees looking to advance in their current administrative positions. Requirements To enrol in this Administrative Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant - Average Salary: £22,000 to £26,000 Office Administrator - Average Salary: £18,000 to £24,000 Executive Assistant - Average Salary: £26,000 to £36,000 Office Manager - Average Salary: £25,000 to £35,000 Personal Assistant - Average Salary: £23,000 to £32,000 Secretary - Average Salary: £18,000 to £26,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Diploma in Office Admin and Receptionist is a comprehensive course designed to equip learners with the essential skills and knowledge needed for a successful career as an office administrator or receptionist.

📚 Unlock Your Potential: Administrative Assistant Course! 🖇️ Are you ready to embark on a career as an efficient and indispensable administrative assistant? Enroll in our Administrative Assistant Course, a comprehensive program meticulously crafted to equip you with the essential skills and knowledge needed to thrive in administrative roles. Join us on a transformative journey where organization, communication, and efficiency are the keys to success. 🌟 Module 1: Introduction to Administrative Assistance Begin your journey with Module 1, where you'll gain a comprehensive understanding of the role and responsibilities of administrative assistants. Learn the foundational principles that underpin effective administrative support, setting the stage for your success. 💻 Module 2: Office Technology and Equipment Master the tools of the trade in Module 2. Explore a range of office technologies and equipment, from software applications to hardware devices, empowering you to leverage technology to streamline administrative tasks and enhance productivity. 🗂️ Module 3: Organizational Skills and Task Prioritization Optimize your organizational skills in Module 3. Discover techniques for managing workflows, prioritizing tasks, and maintaining efficient systems, ensuring that you can juggle multiple responsibilities with ease and effectiveness. 📝 Module 4: Business Correspondence and Documentation Refine your communication skills in Module 4. Learn the art of crafting professional business correspondence, including emails, memos, and reports, and hone your documentation skills to ensure accuracy and clarity in all written communications. 🤝 Module 5: Meeting and Event Coordination Become a master of coordination in Module 5. Explore the ins and outs of meeting and event planning, from scheduling and logistics to execution and follow-up, ensuring that every gathering runs smoothly and efficiently. 💬 Module 6: Office Communication and Interpersonal Skills Cultivate your interpersonal skills in Module 6. Learn to navigate office dynamics, communicate effectively with colleagues and stakeholders, and build positive working relationships that contribute to a harmonious and productive workplace environment. 🧳 Module 7: Travel Arrangements and Expense Management Become a logistical wizard in Module 7. Explore the intricacies of travel arrangements and expense management, mastering the art of coordinating travel itineraries, accommodations, and expenses with precision and efficiency. 🗄️ Module 8: Records Management and Data Security Ensure compliance and confidentiality in Module 8. Learn best practices for records management and data security, including file organization, document retention policies, and measures to safeguard sensitive information. 🚀 Why Choose Our Administrative Assistant Course? Comprehensive Curriculum: Covering all essential aspects of administrative support, ensuring that you are well-prepared for the demands of the role. Practical Applications: Engage in hands-on exercises, case studies, and simulations to reinforce learning and build practical skills. Expert Instruction: Learn from experienced administrative professionals who bring real-world insights and expertise to the course. Career Advancement: Gain a valuable credential that can open doors to a wide range of administrative opportunities and career advancement prospects. 🎓 Who Should Enroll? Aspiring Administrative Assistants Office Administrators Executive Assistants Office Managers Anyone Seeking to Enhance Administrative Skills 🌐 Empower Your Career Today! Elevate your administrative skills and unlock new opportunities in the dynamic world of office support. Enroll now in the Administrative Assistant Course and take the first step toward a rewarding and fulfilling career as a trusted administrative professional. Your journey to success starts here! 🚪🔑📊 Course Curriculum Module 1 Introduction to Administrative Assistance. Introduction to Administrative Assistance. 00:00 Module 2 Office Technology and Equipment. Office Technology and Equipment. 00:00 Module 3 Organizational Skills and Task Prioritization. Organizational Skills and Task Prioritization. 00:00 Module 4 Business Correspondence and Documentation. Business Correspondence and Documentation. 00:00 Module 5 Meeting and Event Coordination. Meeting and Event Coordination. 00:00 Module 6 Office Communication and Interpersonal Skills. Office Communication and Interpersonal Skills. 00:00 Module 7 Travel Arrangements and Expense Management. Travel Arrangements and Expense Management. 00:00 Module 8 Records Management and Data Security. Records Management and Data Security. 00:00

Looking to land that coveted office support role or transition into remote admin work? The Secretary Mini Bundle positions you at the top of the shortlist for employers across industries. Featuring job-ready qualifications in administrative assistant duties, virtual assistant capabilities, MS Excel expertise, HR fundamentals, and telephone etiquette mastery—this bundle was crafted to get you hired, fast. Employers want administrative assistant and virtual assistant professionals who are fluent in MS Excel, aware of HR protocols, and polished in telephone etiquette. Don’t wait for the job market to pass you by—own it with this career-accelerating bundle. Description Today’s offices, agencies, and virtual teams are built on people who can manage admin chaos with calm, clarity, and confidence. That’s where the Secretary Mini Bundle comes in—arming you with the most relevant and requested skills in administrative assistant roles, virtual assistant work, MS Excel data fluency, HR compliance, and telephone etiquette professionalism. Whether it’s managing appointments, spreadsheets, HR communications, or client calls, this bundle reflects the hybrid, fast-paced nature of modern office environments. You’ll be seen as the professional who brings administrative assistant organisation, virtual assistant flexibility, MS Excel efficiency, HR awareness, and excellent telephone etiquette to every task. Want to stand out to hiring managers in legal firms, healthcare offices, real estate agencies, and corporate departments? These employers are all on the hunt for candidates with administrative assistant, virtual assistant, MS Excel, HR, and telephone etiquette credentials. This bundle gives you all five, in one career-boosting package. Time-sensitive roles like these fill quickly. Get qualified, get noticed, and get hired—before someone else does. FAQ Q: Who will benefit most from this bundle? A: Anyone aiming to work as an administrative assistant, virtual assistant, office support worker, HR clerk, or executive receptionist. Q: Why is telephone etiquette so important? A: Strong telephone etiquette sets a professional tone—critical for both administrative assistant and virtual assistant positions. Q: Can this help me get remote work? A: Absolutely. Virtual assistant roles rely heavily on MS Excel, HR awareness, and telephone etiquette. Q: Is this suitable for career changers? A: Yes. If you're transitioning into admin, HR, or virtual roles, this bundle covers key job-relevant skills. Q: What industries will recognise this training? A: Finance, healthcare, education, corporate offices, and SMEs all value administrative assistant, virtual assistant, MS Excel, HR, and telephone etiquette skills.