Overview of Private Detective Training Private Detective Training is becoming more important as the demand for skilled investigators continues to grow. In the UK, the private investigation industry is growing by around 8% every year. More than 10,000 professionals now work in this field. With a 12% rise in corporate fraud cases and more people asking for help with personal investigations, trained detectives are needed now more than ever. This Private Detective Training course helps you learn the key skills needed for this exciting career. You will study crime scene work, how to collect and handle evidence, and how to follow people in a safe and legal way. You will also learn how to interview people and find missing persons using reliable methods. The course covers fingerprint checks, handwriting analysis, and other important identification tools. All lessons follow the law and teach you how to work honestly and professionally. When you complete the Private Detective Training, you’ll be ready to take on many cases. You’ll also understand how to start your own investigation business. This training gives you both the old-school detective skills and modern techniques needed to succeed today. Whether you're helping a business solve fraud or assisting someone with a personal case, this course will prepare you for real-world challenges in the field of investigation. Learning Outcomes By completing this Private Detective Training, you will be able to: Understand the basic rules and ethics of being a private investigator Use correct methods for crime scene work and collecting evidence Improve your skills in asking questions and talking to people during investigations Carry out both surveillance and counter-surveillance activities the right way Use tools like fingerprint checks and handwriting analysis to identify people Write clear and professional reports for each case you work on Who is this course for? This Private Detective Training is great for: Anyone who wants to start a career in private investigation and learn the basics of detective work Security staff who want to add investigation and surveillance to their skills Retired police officers or people changing careers who want to work privately Legal office workers who want to help with finding evidence and people for cases Business owners who need to look into staff issues, lost items, or background checks Process of Evaluation After studying the Private Detective Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Private Detective Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Private Detective Training course. Career Path After finishing the Private Detective Training, you can look forward to roles such as: Private Detective or Investigator – £25K to £45K per year Corporate Security Specialist – £30K to £55K per year Insurance Investigator – £24K to £40K per year Legal Investigator – £28K to £50K per year Missing Persons Specialist – £25K to £42K per year Course Curriculum Module 01: An Introduction to the Concept of Being a Private Detective 00:18:00 Module 02: Private Investigation Process 00:28:00 Module 03: Classification of Crime 00:27:00 Module 04: Starting an Investigation 00:18:00 Module 05: Crime Scene Investigation and Photography (Part 1) 00:24:00 Module 06: Crime Scene Investigation and Photography (Part 2) 00:32:00 Module 07: Evidence Collection 00:35:00 Module 08: Locating Missing People 00:22:00 Module 09: Interview and Interrogation Techniques 00:33:00 Module 10: Methods of identification and Sources of information 00:28:00 Module 11: Fingerprint Verification 00:29:00 Module 12: Handwriting Examination 00:41:00 Module 13: Linking and Surveillance of Suspect 00:31:00 Module 14: Counter-Espionage & Counter-Surveillance 00:25:00 Module 15: Domestic Investigation and Types 00:19:00 Module 16: Basic Operations of Firearms 00:31:00 Module 17: Preparing Case Report 00:27:00 Module 18: Code of Ethics 00:20:00 Module 19: Operating a Private Investigation Business 00:21:00 Assignment 00:00:00
Overview of Sales Training Across the UK, skilled plumbing services are always in demand. With more than 120,000 plumbers working in homes and businesses, this job plays a key role in keeping things running smoothly. The “Plumber - Professional Plumbing” course is made for people who want to learn how plumbing works and build a strong career in this area. It connects to real-life jobs and tasks, like fixing leaks or helping with heating systems. The course also supports learners who may want to combine plumbing knowledge with Sales Training to grow their customer base. This course covers the basics of plumbing in the UK, including drains, vents, and how home plumbing systems work. It also looks at tools and materials that plumbers use every day. Each module is made to be clear and simple so learners can understand quickly. If you are thinking about doing both plumbing and Sales Training, this course can help you speak confidently about your services and build trust with clients. Plumbing is an important part of modern life. From small repairs to big installations, skilled plumbers are always needed. This course supports both beginners and those thinking about linking their trade skills with Sales Training. Sign up now to build your knowledge and connect your skills with useful Sales Training tips to grow in the industry. Learning Outcomes By the end of the Sales Training course, you will be able to: See how your beliefs can affect how you sell. Understand why being real and honest helps in sales talks. Learn easy ways to build trust with new clients quickly. Focus more on the results you can give, not just the product. Know why what you offer is valuable—even beyond its features. Make a simple plan to keep getting better at sales. Who is This Course For? This Sales Training course is a good fit for: Anyone who wants to start a job in sales. Team members who want to talk to clients better and close more sales. Business owners who want their clients to trust them more. People who want to get better at giving real value. Anyone who wants to influence others in the right way. Process of Evaluation After studying the Sales Training Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sales Training Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Sales Training course. Career Path This Sales Training course can lead to many sales jobs, including: Sales Executive – £22K to £35K per year Account Manager – £30K to £45K per year Sales Consultant – £25K to £40K per year Business Development Officer – £28K to £42K per year Telesales Representative – £20K to £30K per year Course Curriculum: Section 01: Introduction Preview of Course 00:01:00 Introduction 00:04:00 Introduction to Action Plan 00:02:00 Section 02: Belief Belief Part 1 00:04:00 Belief Part 2 00:03:00 Belief Part 3 00:04:00 Belief Reinforcement 00:03:00 Belief Chapter (Written Context from the Sales Pro Book) 00:12:00 Belief Cartoon Story 00:06:00 Celebrity Moment 00:02:00 Belief Action Plan 00:04:00 Section 03: Authenticity Authenticity 00:05:00 Celebrity Moment 00:01:00 Section 04: Establishing Trust Establishing Trust Part 1 00:03:00 Establishing Trust Part 2 00:08:00 Section 05: Selling Results Selling Results Part 1 00:07:00 Selling Results Part 2 00:02:00 Animation Selling Results 00:01:00 Selling Results Cartoon Story 00:02:00 Section 06: Selling Value Selling Value 00:02:00 Matching Benefits & Adding Value 00:03:00 Section 07: Experience of Value Experience of Value 00:07:00 Section 08: Action Plan! It Is Time To Take Action! 00:04:00
Overview of Mastering Entrepreneurship Britain’s business world is growing fast, with over 5.5 million small businesses helping the economy. From tech companies in London to eco-friendly projects in Scotland, more people are seeing the value of starting their businesses. Mastering Entrepreneurship is now a key path for people who want to turn their ideas into real success. This course helps you build the right skills and plan your journey as an entrepreneur. Our Mastering Entrepreneurship programme focuses on important areas such as personal strengths, business planning, and understanding market needs. You will learn how to find your unique talent, use SWOT analysis, and build a clear vision for your future business. The course takes you from basic business skills to smart thinking for long-term success. With more government support and higher startup success rates in the UK, now is a great time to start or grow a business. Through easy-to-follow lessons, tasks, and activities, Mastering Entrepreneurship helps you grow step by step. You will learn what it takes to build a strong business, manage risks, and spot new opportunities. Whether you are starting fresh or improving an existing idea, Mastering Entrepreneurship gives you the support and structure you need. This journey helps turn your passion into a working business that adds value to the UK’s growing business scene. By the end of the Mastering Entrepreneurship course, you will be able to: Build ten important skills every successful entrepreneur needs Find and use your own special business strengths Write clear and strong vision statements that match your goals Do a full SWOT analysis to help guide your business decisions Create smart plans based on what you do well and the chances you see Use different tools to check and improve your skills over time Who is this course for? The Mastering Entrepreneurship course is ideal for: New entrepreneurs who want clear steps to turn business ideas into real plans through skill-building and smart planning Small business owners aiming to boost their abilities, understand their strengths, and grow their business using trusted methods People changing careers who want to enter the world of entrepreneurship by learning key skills and making solid plans Business students or graduates who wish to add practical experience to their studies by learning useful tools like SWOT and vision planning Current entrepreneurs who want to sharpen their focus, assess their strengths, and build strong plans for lasting success Process of Evaluation After studying the Mastering Entrepreneurship Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Mastering Entrepreneurship Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Mastering Entrepreneurship course. Career Path Completing the Mastering Entrepreneurship course can lead to roles such as: Business Owner (£25K–£150K/year) Startup Founder (£20K–£200K/year) Business Development Manager (£35K–£65K/year) Innovation Consultant (£40K–£80K/year) Enterprise Advisor (£30K–£55K/year) Course Curriculum: Section 1 Entrepreneur 1-3 abilities 00:07:00 Entrepreneur 4-6 abilities 00:08:00 Entrepreneur 7-8 abilities 00:05:00 Entrepreneur 9-10 abilities 00:04:00 Entrepreneurial skills assessment activity 00:05:00 Entrepreneur purpose passion 00:07:00 Entrepreneur uniq ability vision goals 00:06:00 Section 2 Entrepreneur unique ability introduction 00:05:00 Reference document on unique ability importance 00:05:00 Entrepreneur unique ability part 1 00:06:00 Questions to ask to find unique ability 00:05:00 Entrepreneur unique ability parts 2 3 4 00:08:00 List down activities unique ability part 2 00:05:00 Activity document unique ability part 3 & 4 00:10:00 Section 3 SWOT analysis benefits 00:03:00 SWOT analysis importance 00:04:00 Video SWOT strengths and weaknesses 00:08:00 Activity personal SWOT – Strengths 00:05:00 Activity personal SWOT – Weaknesses 00:05:00 SWOT opportunities and threats 00:08:00 Activity personal SWOT – opportunities, threats 00:05:00 SWOT 2 techniques 00:05:00 SWOT my example 00:08:00
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
[Updated 2024] Biggest Sale Offer: Get 2 Premium Courses with 2 PDF certificates worth £20 as a gift Take your Maths and English skills to the next level with Functional Skills! Gain the essential skills in English and maths that truly matter—without the jargon or fluff. Our Functional Skills Maths Level 2 and Functional Skills English Level 2 Course is designed to help you build confidence and capability in everyday communication and numerical understanding. Whether you're aiming to meet job requirements, apply for higher education, or simply sharpen your knowledge, this course offers a clear and structured route to achieve your goals. Delivered entirely online, this dual course allows you to study at your own pace, on your own schedule, and from the comfort of your home. With accessible learning materials and expert guidance, you’ll be well-prepared for the official Level 2 assessments. It's all about gaining the knowledge that makes a difference—on paper and in life. Course 01: Functional Skills Maths Level 2 This course should help students to achieve confidence and fluency in, as well as a good attitude toward, mathematical tools and techniques, and to develop behaviours such as persistence and logical reasoning. Course 02: Functional Skills English Level 2 This course covers topics like parts of speech, articles, parts, and kinds of sentences, simple, complex and compound sentences, voice, tense, modifiers and many more. In the final modules, you will be aware of capital letter rules, use of punctuation marks, punctuation in numbers, common spelling rules, homonyms, and the difference between British vs American spellings. Key Features of This Course: Instant 2 FREE Digital certificates Developed by qualified professionals Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Functional Skills Courses are: Course 01: Functional Skills Maths Level 2 Numbers and Negative Numbers Multiples Factors Fractions and Power Percentages Expressions Decimals Ratio and Proportion Exponents and Radicals Graphs The Profit and Loss Perimeter and Area Averages Probability Course 02: Functional Skills English Level 2 Linguistics Teaching Grammar and Vocabulary The Basics of Sentence Structure of Sentence Question Punctuation & Capitalisation Spelling English Pronunciation Teaching Receptive Skills: Reading Teaching Productive Skills: Writing Teaching Receptive Skills: Listening Teaching Productive Skills: Speaking Accreditation All of our courses are fully accredited, providing you with up-to-date knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. Why these Functional Skills Courses? Our Functional Skills Bundle is a great place to start if you're looking to boost your career and acquire relevant competencies. In addition, this program is for anyone interested in gaining in-demand proficiency to help explore their career as expert personnel or improve their business aptitude. Certificates Hard copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included
The series CompTIA A+ 900 Certification Advanced Diploma provides an extensive lesson about CompTIA A+ 900 Certification. A+ Certification is one of the leading certificates in the computer industry. It certifies the competency of PC Service Specialists. Sponsored by CompTIA - the Computing Technology Industry Association, and tests, the course is administered by Pearson VUE. The course includes more than 50 lessons related to the Computer industry. The course starts by describing firmware and BIOS configuration options. After that, the course will teach you about the motherboard basics including motherboard sizes, form factors, and AMD CPU socket types. The course also includes topics such as Expansion slots, RAM types and features, install and configure PC expansion cards, install and configure storage device, CPU's and cooling methods and PC connection interfaces. The course will also focus on power supplies, PC connectors, printing technologies, networking tools, etc. In short, the course provides all the necessary information about computer hardware and operating system. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then CompTIA A+ 900 Certification Advanced Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £30,000. The sky really is the limit. Course Curriculum Configuring BIOS Firmware 00:07:00 BIOS Configuration Options 00:25:00 Motherboards Motherboard Sizes Form Factors 00:14:00 The Motherboard 00:12:00 AMD CPU Socket Types 00:11:00 Expansion Slots Expansion Cards 00:13:00 Bus Speeds 00:28:00 RAM Types and Features Memory 00:06:00 Types of RAM 00:07:00 Install and Configure PC Expansion Cards Ports 00:11:00 SCSI Connections 00:14:00 Audio Video Connections 00:26:00 Install and Configure Storage Devices Storage Devices 00:17:00 Hard Drives 00:17:00 Media Capacity 00:21:00 CPU's and Cooling Methods CPU Types and Characteristics 00:14:00 PC Connection Interfaces Physical Connections USB 00:11:00 Physical Connections VGA 00:11:00 Wireless Connections Bluetooth 00:06:00 Power Supplies Power Supply Specifications 00:16:00 Custom Computer Specifications What is a Standard Client 00:13:00 Audio Video Editing Workstations 00:08:00 Installing Displays Display Device Types 00:20:00 Backlighting 00:12:00 PC Connectors DVI to HDMI 00:13:00 Installing Peripheral Standard Input Device Types 00:16:00 Expansion Card Types 00:11:00 Multimedia Devices 00:11:00 Installing Multifunction Devices and SOHO Networks SOHO Networks 00:17:00 WPS 00:16:00 Encryption 00:14:00 Printer Technologies Printers 00:02:00 Printer Technologies Topic B Inkjet Printers 00:13:00 Printer Maintenance Technical Printer Components 00:09:00 Local and Network-Based Printers 00:22:00 Networking Network Interface Card Characteristics 00:20:00 Fiber Optic Cables 00:14:00 Properties and Characteristics of TCP/IP TCP IP 00:14:00 IP Address Classes 00:14:00 Addressing Schemes 00:17:00 TCP vs. UDP Ports 00:09:00 LDAP 00:04:00 Wi-Fi Networking Standards and Encryption Types Standards 00:03:00 Install and Configure SOHO Wireless/Wired Router Setting up your Router 00:10:00 Define Appropriate NAT Policies 00:16:00 Architecture and Internet Connection Types LANs 00:08:00 Network Topologies 00:11:00 ISPs 00:06:00 Networking Tools Cable Testers 00:13:00 Laptop Hardware Components Laptops 00:09:00 Laptop Expansion Options 00:10:00 Auto-Switching and Fixed Input Power Supplies 00:09:00 Mobile Devices What is Mobile Technology 00:09:00 Mobile Device Features 00:09:00 Bluetooth Configuration Method 00:08:00 Mobile Device Ports and Accessories Mobile Device Connection Types 00:10:00 Troubleshooting Mobile Devices 00:11:00 Troubleshooting Theory Troubleshooting Theory 00:16:00 Boot to Incorrect Device 00:16:00 PC Indicator Lights 00:10:00 Repair vs. Replace 00:10:00 Troubleshooting RAID Arrays and Hard Drives Drive and Array Troubleshooting Tools 00:06:00 Common RAID Array Issues 00:17:00 Troubleshooting Video Common Video and Display Issues 00:01:00 Troubleshooting Network Issues Common Network Issues 00:12:00 Troubleshooting Printers Common Printer Troubleshooting Tools 00:14:00 Windows Operating Systems Microsoft Windows 00:12:00 Microsoft Windows Features 00:17:00 Other Operating Systems 01:00:00 Installation Types 00:14:00 Customizing System Options 00:19:00 Command Line Tools The Command Prompt 00:12:00 Microsoft Operating System Features and Tools Administrative Tools 00:41:00 Task Manager 00:28:00 Memory Diagnostic Tool 00:46:00 Control Panel Utilities The Control Panel 00:11:00 Internet Options 00:10:00 Types of User Accounts 00:11:00 Computer My Computer 00:13:00 Permissions 00:31:00 System 00:10:00 Windows Networking on Client Desktops Workgroups 00:20:00 Network Connection Types 00:18:00 Preventative Maintenance Data Backup and Restoration 00:11:00 Scheduling Tasks 00:26:00 Features and Functionality of the Mac OS and Linux Operating Systems Patch Management in Mac OS X and Linux 00:09:00 Screen Sharing 00:06:00 Mac OS Multitouch Gestures - Touchscreen 00:09:00 Client Side Virtualization What is Virtualization 00:08:00 Virtual Desktop Infrastructure 00:12:00 Cloud-based Concepts SaaS (Software as Service) 00:09:00 Network Host Properties Server Roles 00:12:00 Mobile Operating Systems Open Source Software 00:03:00 Mobile Device Network and E-mail Mobile Device Hotspot 00:10:00 Security Malware 00:09:00 Social Engineering 00:13:00 Prevention Methods Physical Security 00:14:00 Hard Drive Sanitation 00:14:00 User Education 00:26:00 Windows Security Settings Users and Groups 00:11:00 Security Best Practices Password Best Practices 00:04:00 Securing Mobile Devices Locks 00:07:00 Troubleshooting Common PC Tools Operating System Troubleshooting Tools 00:12:00 Application Errors 00:16:00 Common Network Issues 00:12:00 Common Security Issues 00:10:00 Common PC Security Issues Browser Issues 00:06:00 Common Mobile Operating Systems Troubleshooting Dim Display 00:09:00 No Sound from Speakers 00:07:00 Common Safety Practices Static Electricity 00:14:00 Electrical Hazards 00:12:00 General Power Issues 00:10:00 Hazardous Material Disposal Procedures 00:07:00 Maintenance Tools and Techniques Professional Conduct 00:11:00 Types of Hardware Toolkits 00:11:00 Hard Drive Self-Tests 00:05:00 Computer Component Maintenance Techniques 00:10:00 Privacy and Licensing Concepts Incident Response 00:08:00 Proper Communication and Professionalism 00:07:00 Set Expectations 00:06:00 Mock Exam Mock Exam - CompTIA A+ 900 Certification Advanced Diploma 00:20:00 Final Exam Final Exam - CompTIA A+ 900 Certification Advanced Diploma 00:20:00
Overview of Office Admin & Receptionist The Office Admin & Receptionist role is very important in every workplace. In the UK, more than 4.5 million people work in this field, which is about 15% of the total workforce. As companies keep growing and using more technology, the need for trained office staff continues to rise by around 4% every year. This course is built to help you get the right skills to start or grow your career in this field. The Office Admin & Receptionist course teaches you how to handle daily office tasks like answering phones, sending and receiving mail, booking travel, planning meetings, and keeping records in order. You will also learn how to manage your time well and improve your business writing and communication. These skills will help you work faster and better in any office. This course is useful for many industries, such as business offices, hospitals, schools, and government agencies. The skills you learn as an Office Admin & Receptionist can be used in many types of jobs. Whether you are new to this field or want to refresh your knowledge, this course is a great choice. With the Office Admin & Receptionist course, you will be ready to handle different office tasks and support a team in a smart and organised way. By the end of the Office Admin & Receptionist course, you will be able to: Handle professional phone calls and manage incoming and outgoing calls confidently as an Office Admin & Receptionist Set up and maintain easy-to-use filing systems and accurate records Write business emails and letters clearly and correctly, as expected in Office Admin & Receptionist roles Plan meetings, arrange travel, and organise events smoothly Use time wisely to complete office tasks quickly and efficiently Provide excellent customer service in an Office Admin & Receptionist environment Apply the skills learned to real office situations and grow in your Office Admin & Receptionist career Who is this course for? This Office Admin & Receptionist course is perfect for: Beginners who want to build strong basic skills in Office Admin & Receptionist work Current admin staff who wish to improve their office organisation, communication, and take their Office Admin & Receptionist career to the next level Job returners, school leavers, or career changers who want to learn modern office systems, including travel booking, meeting planning, and customer handling School leavers or career changers who want to learn how offices work, including travel booking and meeting setup Customer service workers who want to move into office-based receptionist roles Process of Evaluation After studying the Office Admin & Receptionist Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Office Admin & Receptionist Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Career Path Completing this course can help you move into roles like: Receptionist – £20K to £28K per year Office Administrator – £22K to £30K per year Administrative Assistant – £21K to £28K per year Secretary – £24K to £32K per year Front Office Coordinator – £23K to £29K per year Module 01: Introduction to Reception and Receptionist Module 01: Introduction to Reception and Receptionist 00:29:00 Module 02: Business Telephone Skills Module 02: Business Telephone Skills 00:21:00 Module 03: Representing Your Boss and Company Module 03: Representing Your Boss and Company 00:25:00 Module 04: Mail Services and Shipping Module 04: Mail Services and Shipping 00:26:00 Module 05: Travel Arrangements Module 05: Travel Arrangements 00:22:00 Module 06: Organising Meeting and Conferences Module 06: Organising Meeting and Conferences 00:19:00 Module 07: Time Management Module 07: Time Management 00:25:00 Module 08: Record Keeping and Filing Systems Module 08: Record Keeping and Filing Systems 00:24:00 Module 09: Business Writing Skills Module 09: Business Writing Skills 00:25:00 Module 10 :Organisational Skills Module 10 :Organisational Skills 00:19:00 Module 11: Communication Skills Module 11: Communication Skills 00:19:00 Module 12: Customer Service Module 12: Customer Service 00:22:00 Module 13: Effective Planning and Scheduling Module 13: Effective Planning and Scheduling 00:39:00 Module 14: Invoicing/Petty Cash Module 14: Invoicing/Petty Cash 00:20:00 Module 15: Business Environment Module 15: Business Environment 00:19:00 Assignment Assignment – Office Admin & Receptionist 00:00:00