Course description This course is designed for beginners looking to build foundational IT skills essential for personal and professional use. Throughout the course, participants will learn to navigate and utilise Microsoft Word for creating and formatting documents, understand the basics of sending and receiving emails, and manage email attachments efficiently. Additionally, the course covers safe web browsing practices, including how to search for information, navigate websites, and recognise potential online threats. By the end of this course, participants will be proficient in these core IT processes, enhancing their digital literacy and confidence. Who is the course for? This course is ideal for individuals who are new to technology or looking to enhance their basic IT skills. It's perfect for those who need to use computers for everyday tasks, such as students, professionals entering the workforce, or anyone seeking to improve their digital literacy. No prior experience with computers is required, making it accessible to learners of all ages and backgrounds. What's the value of this course? By completing this course, participants will gain practical skills that are essential in today's digital world. Mastery of tools like Microsoft Word, email, and safe web browsing will increase productivity and open up new opportunities both personally and professionally. Whether you're aiming to improve your job prospects, streamline daily tasks, or simply feel more confident in using technology, this course provides the foundational skills you need to succeed.
This course is designed to upskill qualified Domestic Energy Assessors (DEA), Green Deal Assessors (GDA), and Non-Domestic Energy Assessors (NDEA) to carry out domestic retrofit assessments. Buildings undergoing energy retrofit work must first be risk-assessed and then evaluated by a certified professional as part of an accredited scheme. Upon completing this course, you will be qualified to join any TrustMark-approved retrofit assessor scheme, giving you exclusive access to the necessary software. As a retrofit assessor, you will be involved in the retrofit process and carry out assessments following a risk assessment conducted by a retrofit coordinator, all under the PAS 2035 framework. Read More
Throughout this course, we explore key topics including the historical context of LGBTQ+ rights, the impact of societal attitudes on mental health, and the importance of affirming practices in therapy. You will also learn about the intersectionality of LGBTQ+ identities with other aspects of diversity, such as race, ethnicity, and socioeconomic status, providing a holistic view of your clients’ experiences. Our goal is to create a deeper understanding and awareness of the LGBTQ+ community, empowering you to build meaningful, respectful relationships with clients and colleagues from all backgrounds. By the end of this course, you will be better equipped to challenge biases, advocate for inclusivity, and support the mental health needs of LGBTQ+ individuals.
Have you ever wondered why some people seem to be more prone to addiction than others? While addiction can affect anyone, certain individuals may have a higher susceptibility due to their personality traits and characteristics. This concept is often referred to as an addictive personality. While the term "addictive personality" may sound simple, it is important to understand that it is not a diagnosis or a definitive label. Instead, it is a set of traits and behaviours that may increase the risk of addiction. The concept of addiction and addictive behaviour has a rich and complex history deeply intertwined with human civilisation. From ancient times to our modern understanding, the evolution of addiction has been shaped by cultural, medical, and scientific developments.
This webinar provides a concise description of coccidiosis in lambs. It gives an overview of the parasite lifecycle, clinical signs, how to diagnose and treat, and how to control and manage coccidiosis on farm. It is suitable for vets, farmers and SQPs. Following watching the webinar, further and more detailed information is available to subscribers in the disease A-Z section of our website. YOUR SPEAKER Phillipa qualified from Liverpool Vet School in 2006 and started her first job in Neath, South Wales in a mixed practice. Following a short time as a locum dairy vet in Devon she then joined Wood Vet group in 2009 as a large animal vet. Her work was predominantly dairy but she had a special interest in sheep and developed the sheep side of the practice. In 2016 she then moved to specialize in sheep veterinary work with Flock Health Ltd. This involves a mixture of consultancy flock health work, farmer and vet CPD training and collaboration with retailers, processors and pharmaceutical companies and industry levy bodies. Phillipa was part of the co design groups for the DEFRA Animal Health and Welfare Pathway and Endemics disease program. Phillipa also works with NADIS (National Animal Disease Information Service) as the sheep lead on the Blowfly, parasite control, online health planning and disease alerts information. She has been a board member on the British Cattle Veterinary Association and the Sheep Veterinary Society and is the current conference organiser for the Sheep Veterinary Society and the current Junior Vice President. Phillipa co authored and published a book ‘Sheep Keeping’ as part of the professional small holders series by 5M Publishing and the chapter ‘Lameness’ in Differential Diagnosis in Sheep. 2022 Herriot Publications. She is involved with research and works on regular contributions to publications and is currently working towards a Diploma of the European College of Small Ruminant Health and Production. Outside of work she is a tenant farmer of 100 acres. Together with her husband and two boys she farms a flock of 300 commercial ewes and has a farm shop.
Speaking in Public Online Course Speaking in Public is a course designed to provide you with the essential skills needed to communicate effectively in any setting. From engaging with small groups to captivating large audiences, this course covers the art and science of public speaking. Whether you’re aiming to influence opinions, share stories, or ace job interviews, mastering public speaking will open doors to new opportunities and boost your confidence in personal and professional interactions. Course Curriculum Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking (Learn more about this online course)
Module 1: Understanding Passive Aggressive Behaviour Define passive aggression and differentiate it from assertiveness, aggression, and conflict avoidance. Explore common tactics (e.g. silent treatment, sarcasm, procrastination) and the impact on victims. Discuss origins of passive-aggressive patterns (e.g. upbringing, emotional suppression, indirect communication norms). Module 2: Recognising the Impact on the Client Identify emotional responses such as self-doubt, confusion, guilt, or chronic frustration. Examine cognitive distortions commonly activated (e.g. personalization, mind reading). Discuss how repeated passive-aggression can affect the client’s self-esteem, relationships, and coping strategies. Module 3: CBT Formulation for Passive Aggressive Victimisation Apply the 5-areas CBT model to situations involving passive-aggressive encounters. Map triggers, thoughts, feelings, behaviours, and consequences in these interactions. Use longitudinal formulation to explore deeper beliefs around conflict, boundaries, and worth. Module 4: Cognitive Interventions Help clients identify and challenge unhelpful thoughts such as “It’s my fault,” or “I mustn’t upset them.” Use Socratic questioning to explore alternative interpretations of ambiguous communication. Promote cognitive restructuring to rebuild a sense of control and reduce self-blame. Module 5: Behavioural Interventions Teach assertiveness and boundary-setting skills tailored to indirect hostility. Role-play effective behavioural responses to common passive-aggressive tactics. Reduce safety behaviours such as people-pleasing or emotional suppression. Module 6: Emotion Regulation and Self-Compassion Use mindfulness and emotional awareness techniques to manage internalised frustration or guilt. Support clients in developing a compassionate internal voice when feeling manipulated or dismissed. Reinforce skills for tolerating discomfort when asserting themselves. Module 7: Sustaining Change and Relapse Prevention Build a plan for handling recurring passive-aggressive dynamics in personal or professional life. Identify red flags and early warning signs of relational imbalance or manipulation. Reinforce long-term goals of clarity, assertiveness, and psychological resilience.
Stay compliant with BS 5839-1:2025. Learn key updates to the UK fire alarm standard with this free, expert-led course from Ember Compliance. BS 5839-1:2025 is now in effect, bringing significant changes to fire detection and alarm systems in non-domestic buildings. This free on-demand course from Ember Compliance covers all the key updates, explaining what’s changed, why it matters, and how to stay compliant. Ideal for fire alarm engineers, designers, installers, and compliance professionals. Learn at your own pace, and earn a certificate of completion.
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