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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Explore the role of KS1 and KS2 teaching assistants and gain insights into primary education in the UK with the KS1 and KS2 Teaching Assistant course. Covering essential topics such as special educational needs, curriculum requirements, and teaching strategies, this comprehensive course provides the knowledge and skills needed to support children's learning effectively
Explore your understanding of catering, conference and other events management which are involved in managing hospitality. Enrol the Level 2 Certificate in Hospitality Management course and learn the tricks and tips for managing the hospitality industry. Managing any hospitality services such as hotel, motel or others includes a wide range of skills. It covers kitchen management, HR and staff management, customer service and more. The course provides a general overview of the hospitality industry along with the types of accommodation, room and food services. Shortly, the course helps you to manage any hospitality service with ease. Who is this Course for? Level 2 Certificate in Hospitality Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Recommended Reading Recommended Reading : Level 2 Certificate in Hospitality Management 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Hospitality Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Hospitality Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Take strides towards a successful career in project management and gain the fundamental skills and knowledge to plan, execute and oversee any work project successfully, with the Project Management Course Level 3 course. This training course is ideal for project managers who are new to the field and wish to gain the relevant skills and knowledge to manage each stage of a project effectively. Learners will gain a comprehensive understanding of the project life cycle, exploring fundamental project needs, project scope and work breakdown structures. This instructor-led program includes case studies and practical exercises that can be applied in the real world, helping learners to develop essential skills such as budgeting, problem-solving and analytical thinking. On completion, learners will have a solid understanding of project methodologies and management best practices. Learning Objectives Understand the key principles of effective leadership in business Gain a solid understanding of the different stages of project management Explore the fundamental elements of a project communication plan Learn the differences between project scope management and requirements management Explore the relationship between stakeholders and project managers Familiarise with a wide range of project management methodologies Broaden your understanding of the core skills and characteristics of a successful project manager Get a detailed overview or project team structure and project team roles Who is this Course for? This course is suitable for aspiring project managers who wish to gain the relevant skills and knowledge to kickstart their career. There are no entry requirements for this course, however, having some knowledge of project management is beneficial. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path Project Management course will open doors for learners who are pursuing roles in the following professions: Project Manager Project Leader Project Director Project Coordinator Project Planner Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Assessment Module 01 Module 01 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Assessment Module 02 Module 02 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Assessment Module 03 Module 03 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Assessment Module 04 Module 04 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Assessment Module 05 Module 05 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Assessment Module 06 Module 06 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Assessment Module 07 Module 07 Final Quiz Exam - Project Management Course Level 3 00:10:00 Order Your Certificate Order Your Certificate QLS 00:00:00
Mental health problems can seriously damage the development of children and young people. That's why the people working with young children must have an in-depth understanding of how to provide mental health support. So, if you are planning to pursue a career in the relevant sectors learn the essentials of child counselling from the Children and Adolescents Counselling course. In the Children and Adolescents Counselling course you will get to introduce yourself to the essentials of child development. Here, you will learn about the factors that influence the development process. In this step-by-step learning process, you will receive valuable information on the different areas of development such as cognitive development, personality development etc. The course will also teach you the techniques for counselling on various mental health issues. You will also know how to portray empathy to those suffering from mental health problems. At the end of the course, you will receive a CPD certificate. This certificate will prove your expertise and help you secure a good job. So, join now and boost your career! Learning Outcomes Familiarise yourself with the factors that influence child development Enrich your knowledge of cognitive, social and emotional development in children Get an in-depth understanding of the theories and models of counselling Develop the ability counselling stress, trauma, anxiety and other mental health issues Understand how to deal with self-harm and suicidal thoughts Learn how to show empathy while counselling Who is this Course for? Anyone can enrol in the Children and Adolescents Counselling course to enrich their knowledge of this area. The course will be highly beneficial for those who are looking forward to starting a career in the relevant industries. It will also help the current professionals enhance their knowledge and improve their skills. Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields Mental Health Counsellor Teacher Social Worker School Guidance Counsellor Course Curriculum Module 01: Counselling and Counsellors Counselling and Counsellors 00:14:00 Module 02; Understanding Child Development Understanding Child Development 00:52:00 Module 03: Factors That Influence Development Factors That Influence Development 00:37:00 Module 04: Cognitive Development Cognitive Development 00:26:00 Module 05: Social and Emotional Development Social and Emotional Development 00:44:00 Module 06: Personality and Intellectual Development in Children Personality and Intellectual Development in Children 00:37:00 Module 07: Theories and Models of Counselling (Part 1) Theories and Models of Counselling (Part 1) 00:17:00 Module 08: Theories and Models of Counselling (Part 2) Theories and Models of Counselling (Part 2) 00:19:00 Module 09: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:23:00 Module 10: Counselling Children and Adolescents in Schools Counselling Children and Adolescents in Schools 00:21:00 Module 11: Legal, Cultural and Ethical Issues in Professional Counselling Legal, Cultural and Ethical Issues in Professional Counselling 00:17:00 Module 12: Counselling Stress and Anxiety Disorders Counselling Stress and Anxiety Disorders 00:31:00 Module 13: Counselling Trauma and Substance Abuse Counselling Trauma and Substance Abuse 00:17:00 Module 14: Counselling Mood Disorders and Depression Counselling Mood Disorders and Depression 00:23:00 Module 15: Counselling Eating & Sleeping Disorders Counselling Eating & Sleeping Disorders 00:46:00 Module 16: Counselling Self Harm and Suicide Counselling Self Harm and Suicide 00:18:00 Module 17: Communication Skills and Empathy in Counselling Communication Skills and Empathy in Counselling3 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The event management and planning industry is growing and reshaping swiftly every day. If you find your passion attached to this field, then the Event Planner course can help you bring a spectacular opportunity to you. Learn the ins and outs and the different crucial aspects of event management from our on-demand-course Event Planner and take the first step to be an event planner. Our Event Planner course lessons are prepared by industry-leading experts with feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Event Planner course has been divided into understandable and manageable sections that we feel will help you grasp each concept- from the basic to advanced course components. Learn from industry experts today and enhance your skills and knowledge so that you can lead tomorrow. This Event Planner course will increase your possibility to get your desired job and boost your personal growth. Enjoy a pleasant and professional 100% online learning experience and enrol in our Event Planner course today and take control of your career! Learning Objectives Learn the principles of event management Understand how to choose the perfect place for your event Get to know about interior and outdoor designing Be able to use lighting to create beautiful designs Understand how to deal with difficult clients Acquire the skills to plan food menus and entertainments based on that type of event Be able to manage after-event residue Understand the importance of recycling and cleaning Who is this Course for? The Event Planner course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Organisers Event Planners Event Managers Personal Assistants Designers Study the Event Planner course today and enhance your professional skillset from the comfort of your home! Entry Requirements There are no formal entry requirements for the Event Planner course; with enrollment, this course is open to anyone! Anyone with a passion for learning about event management can enrol in this course without any hesitation. Although, the learner needs to have a good understanding of the English language to attend this course and understand what this course is about. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Event Planner course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our event management course now and get started on the journey of taking your career to the next level. Course Curriculum Module 1: Introduction to Event Management Introduction to Event Management 00:24:00 Module 2: Role of an Event Planner Role of an Event Planner 00:31:00 Module 3: Event Classification Event Classification 00:28:00 Module 4: Events and Clients Events and Clients 00:18:00 Module 5: Steps to Plan an Event Steps to Plan an Event 00:27:00 Module 6: Invitation to the Event Invitation to the Event 00:25:00 Module 7: Event Marketing Event Marketing 00:31:00 Module 8: Catering at Events Catering at Events 00:22:00 Module 9: Event Decorations Event Decorations 00:25:00 Module 10: Cleaning and Waste Disposal Cleaning and Waste Disposal 00:20:00 Module 11: Event Security Event Security 00:16:00 Module 12: Developing an Event Planning Business Developing an Event Planning Business 00:23:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Professional Pet Sitting and Dog Walking Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Professional Pet Sitting and Dog Walking Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Professional Pet Sitting and Dog Walking Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Professional Pet Sitting and Dog Walking Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Professional Pet Sitting and Dog Walking Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Professional Pet Sitting and Dog Walking Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to Pet Sitting and Dog Walking Introduction to Pet Sitting 00:30:00 The Importance of Safety 00:30:00 Dog Walking 00:45:00 Service and Responsibilities Pre-Service Visit 00:30:00 Forms and Record Keeping 00:30:00 Pet Sitting Duties & Time Allocation 00:20:00 Importance of Safety The Importance of Securing Animals During Transport 00:30:00 What kind of food will you choose for your pets? 00:15:00 Preventing your pet from high temperature in warm hot months 00:20:00 Food and Nutrition Nutrients to Supply Pets with Food Made at Homes 01:00:00 Tips to Make Excellent Quality Food 00:30:00 Understanding Pets Ailments and Symptoms 00:45:00 Emergency Care 01:00:00 Pet Sitting and Dog Walking Business Setting up your Pet Sitting and Dog Walking business 00:45:00 Marketing Strategies 00:30:00 Pricing & Costs 00:45:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
