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3694 Courses in Cardiff delivered On Demand

Cross-Cultural Awareness Training Diploma Certificate

4.5(3)

By Studyhub UK

Overview The Cross-Cultural Awareness Training Diploma Certificate course provides comprehensive training on cross-cultural awareness, communication, corporate cross-cultural awareness, cross-cultural design, cross-cultural competency, cultural values, and working with and managing a culturally diverse team. Participants will develop the knowledge and skills necessary to navigate and succeed in a multicultural environment. Learning Outcomes: Gain an understanding of the importance of cross-cultural awareness and its impact on effective communication and collaboration. Develop cross-cultural communication skills to effectively interact and engage with individuals from different cultural backgrounds. Understand the complexities of corporate cross-cultural awareness and its implications for global business operations. Learn about cross-cultural design principles and considerations for developing products, services, and marketing strategies for diverse audiences. Develop cross-cultural competency to navigate cultural differences and adapt behavior and practices accordingly. Gain insights into cultural values and their influence on attitudes, behaviors, and decision-making in different cultures. Learn strategies for working with and managing a culturally diverse team, fostering inclusivity, and leveraging diversity for organizational success. Why buy this Cross-Cultural Awareness Training Diploma Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cross-Cultural Awareness Training Diploma Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Cross-Cultural Awareness Training Diploma Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Cross-Cultural Awareness Training Diploma Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cross-Cultural Awareness Training Diploma Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Cross-Cultural Awareness Training Diploma Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Cross-Cultural Awareness Introduction to Cross-Cultural Awareness 00:13:00 Module 02: Cross-Cultural Communication Cross-Cultural Communication 00:14:00 Module 03: Corporate Cross-Cultural Awareness Corporate Cross-Cultural Awareness 00:15:00 Module 04: Cross-Cultural Design Cross-Cultural Design 00:11:00 Module 05: Cross-Cultural Competency Cross-Cultural Competency 00:15:00 Module 06: Cultural Values Cultural Values 00:12:00 Module 07: Working with and Managing a Culturally Diverse Team Working with and Managing a Culturally Diverse Team 00:14:00 Assignment Assignment - Cross-Cultural Awareness Training Diploma Certificate 00:00:00

Cross-Cultural Awareness Training Diploma Certificate
Delivered Online On Demand1 hour 34 minutes
£10.99

Mental Health And Psychology - Child And Adolescent

4.7(160)

By Janets

Explore the intricate world of child and adolescent mental health with insights into psychology. Discover valuable resources, expert guidance, and practical tips to nurture the well-being of young minds. Navigate the complexities of childhood and adolescence to foster a mentally healthy and resilient future.

Mental Health And Psychology - Child And Adolescent
Delivered Online On Demand1 hour
£9.99

Call Centre & Customer Service Training

5.0(5)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand1 hour 54 minutes
£10

Level 3 Diploma in Child Psychology & Child Development

5.0(5)

By Online Training Academy

Are you passionate about shaping the future of our youngest generation? Do you want to make a meaningful impact on the lives of children? Our Diploma in Child Psychology & Child Development is your gateway to an exciting and rewarding career dedicated to understanding and nurturing young minds. You will learn everything from the factors that influence Child Development to Social and Emotional Development to Cognitive Development. You will learn how to deal with problems in Childhood and Adolescence. According to Talent a Child Development Researcher can earn upto £35,000 in a year depending on experience, location and other factors. Enrol in our Diploma in Child Psychology & Child Development today and take the first step towards becoming a guardian of childhood dreams. Key Features This Child Psychology & Child Development Course Includes: This Child Psychology & Child Development Course is CPD Certified Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Child Psychology & Child Development Course: Module 01: Introduction to the Course Module 02: Understanding Child Development Module 03: Factors That Influence Development Module 04: Social and Emotional Development Module 05: Cognitive Development Module 06: Moral and Ethical Development in Children Module 07: Language Development Module 08: Personality and Intellectual Development in Children Module 09: Attachment and Relationship Building in Childhood Module 10: Impacts of Separation and Loss of Attachment Module 11: Problems of Infancy Module 12: Problems in Childhood and Adolescence Learning Outcomes After completing this Child Psychology & Child Development Course, you will be able to: Understanding Child Development: Identify key developmental milestones in children. Factors That Influence Development: Analyze factors shaping children's growth and development. Social and Emotional Development: Evaluate the impact of social interactions on emotional development. Cognitive Development: Explain stages of cognitive growth in childhood. Moral and Ethical Development in Children: Assess ethical and moral development. Attachment and Relationship Building: Understand the importance of attachment in childhood relationships. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Level 3 Diploma in Child Psychology & Child Development course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Child Psychology & Child Development. Moreover, this course is ideal for: Individuals pursuing careers in education and child psychology. Parents and guardians seeking a deeper understanding of child development and Child Psychology. Mental health professionals aiming to specialize in child psychology. Social workers and counselors dealing with children and families. Students with a keen interest in child development and child psychology. Anyone who is interested in Child Psychology & Child Development. Requirements There are no requirements needed to enrol into this Level 3 Diploma in Child Psychology & Child Developmentcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Diploma in Child Psychology & Child Development course. Career path After finishing this Level 3 Diploma in Child Psychology & Child Developmentcourse you will have multiple job opportunities waiting for you. Some of the following Job sectors of Child Psychology & Child Development are: Child Psychologist Educational Consultant Child Development Researcher Child Welfare Officer Family Support Worker Early Years Educator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Diploma in Child Psychology & Child Development
Delivered Online On Demand9 hours 6 minutes
£10

Acupressure & Massage Techniques

5.0(5)

By Online Training Academy

Unlock the secrets of holistic well-being through our comprehensive programme. Dive into the essence of Acupressure & Massage Therapy, where you'll grasp the intricacies of the human body's anatomy and physiology. Explore the ancient techniques and applications of Acupressure, discovering the art of treating specific health conditions effectively. Key Features: CPD Certified Developed by Specialist Lifetime Access Delve into the fundamentals of Massage Therapy, mastering techniques and applications that go beyond relaxation. Elevate your skills with integrative approaches, understanding how Acupressure and Massage Therapy intertwine seamlessly. Finally, embark on a journey of self-care and professional development, nurturing both yourself and your career. Course Curriculum Module 01: Introduction to Acupressure & Massage Therapy Module 02: Anatomy and Physiology Fundamentals Module 03: Techniques and Applications of Acupressure Module 04: Treating Specific Conditions with Acupressure Module 05: Fundamentals of Massage Therapy Module 06: Massage Therapy Techniques and Applications Module 07: Integrative Approaches in Acupressure & Massage Therapy Module 08: Self-Care and Professional Development Learning Outcomes: Master anatomy and physiology fundamentals for holistic health understanding. Acquire diverse techniques for effective application in Acupressure and Massage Therapy. Specialize in treating specific health conditions through targeted Acupressure methods. Explore the foundational principles and techniques of Massage Therapy for overall well-being. Integrate various approaches to enhance the effectiveness of Acupressure and Massage Therapy. Develop a comprehensive understanding of self-care and foster professional growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Holistic health enthusiasts seeking in-depth knowledge and skills. Individuals passionate about alternative therapies and natural healing methods. Healthcare professionals aiming to broaden their holistic approach to patient care. Massage therapists looking to enhance their skills with Acupressure techniques. Individuals considering a fulfilling career in holistic wellness and self-care. Career path Holistic Health Practitioner Massage Therapist Wellness Consultant Spa Therapist Complementary Therapist Healthcare Educator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Acupressure & Massage Techniques
Delivered Online On Demand2 hours 42 minutes
£10

Call Centre & Customer Service Training

5.0(5)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£10

Acupressure & Massage Techniques

5.0(5)

By Online Training Academy

Unlock the secrets of holistic well-being through our comprehensive programme. Dive into the essence of Acupressure & Massage Therapy, where you'll grasp the intricacies of the human body's anatomy and physiology. Explore the ancient techniques and applications of Acupressure, discovering the art of treating specific health conditions effectively. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Delve into the fundamentals of Massage Therapy, mastering techniques and applications that go beyond relaxation. Elevate your skills with integrative approaches, understanding how Acupressure and Massage Therapy intertwine seamlessly. Finally, embark on a journey of self-care and professional development, nurturing both yourself and your career. Course Curriculum Module 01: Introduction to Acupressure & Massage Therapy Module 02: Anatomy and Physiology Fundamentals Module 03: Techniques and Applications of Acupressure Module 04: Treating Specific Conditions with Acupressure Module 05: Fundamentals of Massage Therapy Module 06: Massage Therapy Techniques and Applications Module 07: Integrative Approaches in Acupressure & Massage Therapy Module 08: Self-Care and Professional Development Learning Outcomes: Master anatomy and physiology fundamentals for holistic health understanding. Acquire diverse techniques for effective application in Acupressure and Massage Therapy. Specialize in treating specific health conditions through targeted Acupressure methods. Explore the foundational principles and techniques of Massage Therapy for overall well-being. Integrate various approaches to enhance the effectiveness of Acupressure and Massage Therapy. Develop a comprehensive understanding of self-care and foster professional growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Holistic health enthusiasts seeking in-depth knowledge and skills. Individuals passionate about alternative therapies and natural healing methods. Healthcare professionals aiming to broaden their holistic approach to patient care. Massage therapists looking to enhance their skills with Acupressure techniques. Individuals considering a fulfilling career in holistic wellness and self-care. Career path Holistic Health Practitioner Massage Therapist Wellness Consultant Spa Therapist Complementary Therapist Healthcare Educator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Acupressure & Massage Techniques
Delivered Online On Demand2 hours 42 minutes
£10

Level 3 Diploma in Child Psychology & Child Development

5.0(5)

By Online Training Academy

Are you passionate about shaping the future of our youngest generation? Do you want to make a meaningful impact on the lives of children? Our Diploma in Child Psychology & Child Development is your gateway to an exciting and rewarding career dedicated to understanding and nurturing young minds. You will learn everything from the factors that influence Child Development to Social and Emotional Development to Cognitive Development. You will learn how to deal with problems in Childhood and Adolescence. According to Talent a Child Development Researcher can earn upto £35,000 in a year depending on experience, location and other factors. Enrol in our Diploma in Child Psychology & Child Development today and take the first step towards becoming a guardian of childhood dreams. Key Features This Child Psychology & Child Development Course Includes: This Child Psychology & Child Development Course is CPD Certified Level 3 Diploma Free Certificate Developed by Specialist Lifetime Access Course Curriculum Child Psychology & Child Development Course: Module 01: Introduction to the Course Module 02: Understanding Child Development Module 03: Factors That Influence Development Module 04: Social and Emotional Development Module 05: Cognitive Development Module 06: Moral and Ethical Development in Children Module 07: Language Development Module 08: Personality and Intellectual Development in Children Module 09: Attachment and Relationship Building in Childhood Module 10: Impacts of Separation and Loss of Attachment Module 11: Problems of Infancy Module 12: Problems in Childhood and Adolescence Learning Outcomes After completing this Child Psychology & Child Development Course, you will be able to: Understanding Child Development: Identify key developmental milestones in children. Factors That Influence Development: Analyze factors shaping children's growth and development. Social and Emotional Development: Evaluate the impact of social interactions on emotional development. Cognitive Development: Explain stages of cognitive growth in childhood. Moral and Ethical Development in Children: Assess ethical and moral development. Attachment and Relationship Building: Understand the importance of attachment in childhood relationships. Certification After completing this Child Psychology & Child Development Course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Level 3 Diploma in Child Psychology & Child Development course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Child Psychology & Child Development. Moreover, this course is ideal for: Individuals pursuing careers in education and child psychology. Parents and guardians seeking a deeper understanding of child development and Child Psychology. Mental health professionals aiming to specialize in child psychology. Social workers and counselors dealing with children and families. Students with a keen interest in child development and child psychology. Anyone who is interested in Child Psychology & Child Development. Requirements There are no requirements needed to enrol into this Level 3 Diploma in Child Psychology & Child Developmentcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Diploma in Child Psychology & Child Development course. Career path After finishing this Level 3 Diploma in Child Psychology & Child Developmentcourse you will have multiple job opportunities waiting for you. Some of the following Job sectors of Child Psychology & Child Development are: Child Psychologist Educational Consultant Child Development Researcher Child Welfare Officer Family Support Worker Early Years Educator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Diploma in Child Psychology & Child Development
Delivered Online On Demand9 hours 6 minutes
£10

Managing Anxiety and Stress Psychology Course

3.0(2)

By Alpha Academy

The Anxiety and Stress Psychology is designed to introduce you to advantageous ways of improving mental or psychological health through managing anxiety and stress.

Managing Anxiety and Stress Psychology Course
Delivered Online On Demand3 hours
£9.99

Criminology and Criminal Psychology

By Training Tale

Criminal Psychology: Criminology and Criminal Psychology Online Crimes and other wrongdoing are unavoidable in human societies. As a result, the science of crime, known as criminology, has evolved to investigate and explain the real motives and causes of crimes, as well as how to deal with various crimes. This Criminal Psychology: Criminology and Criminal Psychology Course is designed to provide you a solid understanding of criminology and the world of crime. This Criminology and Criminal Psychology Course will take you through the various aspects of criminal science. To deal with crimes, you'll learn about crime scenes and criminal psychology. You'll also learn about forensic science and the stages of profiling. This Criminology and Criminal Psychology course will teach you about criminal and offender profiling, as well as victimology. You will also learn about the criminal justice system in England and Wales. Special Offers of this Criminal Psychology Course This Criminal Psychology Course includes a FREE PDF Certificate. Lifetime access to this Criminal Psychology Course Instant access to this Criminal Psychology: Criminal Psychology Course Get FREE Tutor Support from Monday to Friday in this Criminal Psychology: Criminal Psychology Course Main Course: Criminology and Criminal Psychology [ Note: Free PDF certificate as soon as completing the Criminology and Criminal Psychology Course] Criminal Psychology: Criminology and Criminal Psychology Industry Experts Designed this Criminology and Criminal Psychology Course into 12 detailed Modules. Assessment Method of Criminology and Criminal Psychology After completing each module of the Criminology and Criminal Psychology: Criminal Psychology Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Criminology and Criminal Psychology After completing the MCQ/Assignment assessment for Criminology and Criminal Psychology: Criminal Psychology Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Criminal Psychology: Criminology and Criminal Psychology This Criminology and Criminal Psychology Course is ideal for those who are interested in learning about criminology and profiling and pursuing a career in these fields. Requirements Criminal Psychology: Criminology and Criminal Psychology Students who intend to enrol in this Criminal Psychology: Criminal Psychology course must meet the following requirements: Criminal Psychology: Good command of the English language Criminal Psychology: Must be vivacious and self-driven Criminal Psychology: Basic computer knowledge Criminal Psychology: A minimum of 16 years of age is required Career path Criminal Psychology: Criminology and Criminal Psychology After completing this Criminal Psychology: Criminology and Criminal Psychology Course, you may able to pursue a variety of promising career opportunities, such as: Detectives. Crime Journalists. Crime Reporters. Lawyers. Psychologists and Counsellors.

Criminology and Criminal Psychology
Delivered Online On Demand15 hours
£12