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Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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Wish to advance from your GCSE French studies? Our AQA accredited A-Level French home study course is designed precisely for you. Enhanced by the unswerving guidance of a personal tutor, you'll refine your speaking, listening, reading, and writing skills, delving into stimulating subjects like political and artistic culture, social issues, trends of the Francophone world, and intricate aspects of French grammar. Master the art of cogent and confident speech and writing, effective communication with native speakers, fluent expression of ideas, and accurate comprehension and discourse of source material. Being proficient in a foreign language sets you apart, making you highly desirable to universities and employers. This skill is highly coveted in professions like journalism, teaching, marketing, policing, and more! Tailored for online study, this AQA A-Level course allows you to learn at your own pace and convenience, with your tutor providing continual support and feedback on assignments. A comprehensive induction to the course and well-organised topics ensure you cultivate the skills and knowledge to excel in your examinations. Key Benefits: Innovative course, developed according to the latest specifications for a dynamic, engaging content Accelerated track available for 2022 examinations Complimentary e-textbook to aid your learning Access to an array of partnership exam centres (guaranteed exam venue) Unlimited tutor support - Assistance with drafting a study plan and continual guidance Exam pass guarantee (Don't pass the first time? We’ll support you to the next exam). A-Level French lays a solid foundation for various careers. The course prepares you to navigate social and professional scenarios effectively in French-speaking nations.  About the awarding body Awarding body: AQA Our course code: X911 Qualification code: 7652 AQA qualifications, internationally esteemed and taught across 30 countries, facilitate students' progression in life. Valued by employers and universities, these qualifications cater to a spectrum of abilities, including GCSEs, IGCSEs, and A-Levels. ⏱ Study Hours Allocate between 250 and 300 hours for study, plus additional time for assignment completion. 👩‍🏫 Study Method Our course is dispensed via an online learning platform, offering a dynamic, engaging experience. If you prefer, you can print the learning materials. The resources are diverse, including videos, quizzes, and interactive activities. 📆 Course Duration Once enrolled, you have a two-year window to complete your studies and exams, with continual tutor support. 📋 Assessment Enroll now for Summer 2022 examinations. The course requires completion of two A-level written exams and one speaking assessment: Exams Paper one (listening, reading, writing): 2.5 hours written exam, 100 marks, 50% of A-level Paper two (writing): 2 hours written exam, 80 marks, 20% of A-level Paper three (speaking): Oral exam, 60 marks, 30% of A-level Questions vary from multiple-choice, structured, closed short answer to open response. We offer a guaranteed exam space in one of our UK centres, eliminating the hassle of finding your own. Find your nearest exam centre. Assignments  During the course, you’ll complete several assignments. Though they don't contribute towards your final grade, they provide opportunities for tutor feedback and progress monitoring. These may be used to generate predicted grades, if required. 👩‍🎓 Course Outcomes Successful completion grants you an A-Level in French, conferred by AQA, a leading awarding body. Your certificate will mirror those issued to students in traditional educational settings. We've chosen this syllabus (7652) as it's ideally suited for online learning and offers the best chance of success. ℹ️ Additional Information Difficulty - Level 3 Entry Requirements - GCSE French or equivalent recommended. UCAS Points - 56 Course Content: 1. Evolution of Family Structures (La famille en voie de changement) 🏡  Our course begins with a focus on changing trends in partnerships and marriage. You'll gain confidence in comprehending dialogues on this theme while mastering imperfect tense and translation of short texts. 2. Navigating the 'Cyber-Society' (La cyber-société) 🌐 We then delve into the conveniences and challenges posed by technology in everyday life. 3. The Value of Voluntary Work (Le rôle du bénévolat) 👨‍👩‍👦‍👦 Uncover the multifaceted world of voluntary work, understanding its impacts and value to the community. 4. The Heritage-Rich French Culture (Une culture fière de son patrimoine) 🏰 Next, engage with the local, regional, and national facets of French culture, and how heritage mirrors popular culture. 5. Exploring Contemporary Francophone Music (La musique francophone contemporaine) 🎶 Unit five immerses you in the world of French music, its followers, and its cultural influences. 6. The Beauty of Cinema (Cinéma: le septième art) 🎬 We'll then discuss the significance of cinema - a revered art form in France, and your personal film preferences. 7. The Richness of Diversity (Les aspects positifs d’une société diverse) 🌍 Examine how diversity enriches French society and the fundamental values of tolerance and respect it instils. 8. Addressing Marginalisation (Quelle vie pour les marginalisés?) 🚻 Learn to articulate views on marginalized groups, and societal attitudes towards them, while expanding your French vocabulary. 9. Perception of Criminals (Comment on traite les criminels) 🚨 Next, explore French perspectives on crime and criminals, evaluating whether prison succeeds or fails, and expressing these views in French. 10. Teenagers' Political Rights and Commitments 🗳️ Discuss the rights of teenagers, their political attitudes, and their vision for the future, including the contentious issue of voting rights. 11. Strikes, Demonstrations – Who Wields Power? 💪 Understand the role and power of unions, strikes, and demonstrations in France, and the varying societal attitudes towards them. 12. Politics and Immigration (La politique et l'immigration) 🛂 Finally, study political responses to immigration and contrasting views held by French political parties.

Entrepreneurship refers to the activity of setting up a business or businesses, taking on financial risks in the hope of profit. If you want to start your business, or have your business but want to expand it, the Entrepreneurship Complete Diploma course is rightly designed for you. Throughout the course, you will learn how to start a business, set goals and handle tough situations and challenges in business. The course also helps you to understand how to manage stock, inventory and finances. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Whether you're crafting a compelling blog, scrutinising a screenplay, or decoding ad scripts, you need to deploy and perceive language with the target audience at heart. The A-Level English Language course, designed for the self-paced scholar, empowers you to refine your command of a tongue embraced by 390 million worldwide 🌍. Delve into a comprehensive array of texts and augment your critical understanding with our bespoke course.  If your aspirations hinge on written and spoken communication, English Language is a powerful asset to bolster your career trajectory. A-Levels are not just qualifications; they're a testament to your proficiency, a beacon recognised and respected by universities and employers across the UK. An A-Level is not just a line on your CV, but a symbol of academic rigour, enhancing your career prospects and unlocking new horizons 🌈. This distance learning course, sculpted to the most current specifications, is your stepping stone to success. It kicks off with a lucid induction and assignments intricately designed to help you accumulate the skills and knowledge needed for the final hurdle - the exam 🎯. What's in it for you?  A fresh, invigorating course tailored to the latest specifications with dynamic content 📚 The fast track option (exams due 2022) for those eager to accelerate their progress ⏩ A complimentary e-textbook to facilitate your learning 📖 Access to a consortium of partnership exam centres (guaranteed exam venue) 📍 Limitless tutor support - from drafting a study plan to unwavering support throughout your journey 📈 An exam pass guarantee - If at first you don't succeed, we'll steer you towards your next attempt 🥇 Awarding Body: AQA Our course code: X903 Qualification code: 7702 AQA qualifications are not only internationally acclaimed and taught in 30 countries but also highly sought after by employers and universities. They enable students to springboard into the next stage of their lives. Our suite of AQA qualifications caters to a diverse range of abilities and includes GCSEs, IGCSEs, and A-levels 🏅. ⏳ Study Hours Anticipate committing between 250 and 300 hours to this comprehensive course. This estimate includes time dedicated to the completion of assignments.  💻 Study Method Our digital learning platform offers an engaging, dynamic, and flexible learning experience. Should you prefer hard copies, all learning materials can be printed at your convenience. We utilise a multitude of media to deliver this course, including videos, quizzes, and interactive exercises.  📚 Course Duration Embark on your learning voyage today. Benefit from unlimited support from our dedicated tutors for up to 24 months from your enrolment date. ✍️ Assessment Examinations are scheduled from Summer 2022. Your course will culminate in two standard written exams: Official Examinations: 2 hours 30 minutes, accounting for 40% of your total grade 2 hours 30 minutes, accounting for 40% of your total grade 1 coursework task, contributing 20% of your total grade (refer to NEA section) We will provide a guaranteed exam location at one of our many centres nationwide for your convenience. Assignments During your course journey, you will be asked to complete: • 10 assignments These are non-graded tasks designed to provide opportunities for tutor feedback and to gauge your progress. Non-exam Assessment (NEA): • 1 coursework task, contributing 20% of your total grade This coursework, part of the A-level assessment, is completed during your learning journey and forwarded to your exam centre for marking. More details will be provided upon enrolment. 🎓 Course Outcomes Upon successful completion, you will be awarded an A-Level in English Language by AQA (7702). This syllabus is specifically selected for its compatibility with distance learning. Your certification will be identical to those conferred by traditional schools, colleges, and universities. 📚 Additional Information Difficulty - Level 3 Pre-requisites - A strong recommendation of prior study in English language to GCSE level or equivalent. UCAS Points - 56 📘 Course Content Methods of language analysisPhonetics, phonology and prosodicsGraphologyLexis and semanticsGrammar, including morphologyPragmaticsDiscourse Textual variations and representationsThe textual range (various subjects, writers, audiences)Functions of the textsIdentity and representationsHow audiences are addressed and positionedStructure and organisation of the texts Children’s language developmentPhonological, pragmatic, lexical, semantic and grammatical developmentThe development of written languageThe functions of children’s languageTheories and research about language development Diversity and changeLanguage in its wider social, geographical and temporal contextsProcesses of language changeSocial attitudes to language diversity and change Language discoursesStudying texts that convey attitudes to language diversity and changeMethods of conveying views and opinions about language issues: representations, identities and positioning.Connecting to discourses about languageThe directed writing task Language Investigation (NEA)Choosing an investigation focusCarrying out the investigation (including ethics, record keeping and referencing)Organising and analysing the data and interpretation of findingsConcluding your investigation Original writing (NEA)An overview of the assessment and marking criteria, including organising and referencing workChoosing your area of original writing (Power of persuasion, storytelling & power of information)Choosing and analysing style modelsProducing a reflective commentary Preparing for the A Level examinationsRevision TipsExam TechniquesPreparing for Paper 1Preparing for Paper 2 Delve into the subtleties and nuances of the English language, studying everything from phonetics to pragmatics, grammar to graphology, and language development to discourses. This course will provide you with a comprehensive understanding of the richness and diversity of English, equipping you with the knowledge and skills needed for your A-Level examination.

Embark on a literary adventure with the A-Level English Literature distance learning programme, crafted to nurture you as a discerning, self-reliant reader. Delve into an extensive assortment of literary works spanning various centuries, cultivating an ability to scrutinise closely and assess diverse critical perspectives. You'll acquire the knack of articulating well-informed, independent views based on robust evidence. Furthermore, you'll master weaving critical standpoints into your essays to bolster and cultivate your arguments. An A-Level in English Literature lays a solid foundation for any field demanding superior written communication, research, and analytical prowess. This qualification can pave your way into various careers including Journalism, Teaching, Law, Academia, Media, Advertising, Marketing, Politics, and the Performing Arts. A-Levels, the educational hallmark of the UK, are esteemed by universities and employers alike as an emblem of substantial accomplishment. Harness the power of the English Language to inspire, motivate, and challenge yourself in a myriad of ways. Possessing an A-Level symbolises an in-depth comprehension of a subject, enhancing your career prospects and presenting new opportunities. Designed in line with the latest specifications, this A-Level English Literature course is poised to provide you the best shot at success. With our comprehensive resources at your disposal, including a clear induction and well-structured assignments, you'll be adeptly prepared for the exam. Benefits you'll enjoy: An innovative course, devised according to the latest specification featuring captivating and interactive content Option for fast track available for this course (exams in 2022) A complimentary e-textbook to facilitate your learning Access to a network of partner exam centres (guaranteed exam venue) Unlimited tutor support – aiding in crafting a study plan and offering unwavering support throughout Exam pass assurance (In case of initial failure, we’ll support you until your subsequent exam) A-level English Literature will stimulate your reading habits, promoting a critical approach and fostering an understanding of analysing a variety of critical viewpoints. Awarding Body Details: Awarding body: AQA Our course code: X902 Qualification code: 7712A AQA qualifications, recognised and taught across 30 countries globally, are esteemed by employers and universities, enabling learners to progress to their subsequent life stage. AQA qualifications cater to a variety of abilities, encompassing GCSEs, IGCSEs, and A-levels. ⏰ Estimated Study Time Allocate between 200 and 300 hours for studying, plus extra time for assignment completion. 🌐 Learning Methodology Our innovative online learning platform delivers this course, offering an interactive and engaging experience. For those inclined, printable learning materials are available. Learning resources incorporate diverse media, including videos, quizzes, and interactive activities. 🗓️ Course Duration Commence your learning journey by enrolling today, and enjoy unlimited tutor support for up to 24 months from enrolment. 📝 Assessment Method All current enrolments are for Summer 2022 exams. Official Exams: Complete two standard written exams: 3-hour exam, 40% of marks 2-hour 30-minute exam, 40% of marks One coursework task, 20% of marks (See NEA below) We offer a guaranteed exam spot in one of our nationwide exam centres, eliminating the need for you to find one. Assignments: Throughout your course, you'll need to complete: - One introductory assignment - Ten assignments Though not contributing to your final grade, these provide an opportunity to submit work to your tutor for marking and feedback, helping gauge your progress. Non-Exam Assessment (NEA): - One coursework task, 20% of marks The A-Level assessment for the new specification includes a non-exam assessment (NEA). This coursework is completed during your learning and sent to your exam centre for marking. Further details provided upon enrolment. 🎓 Course Outcomes Upon successful completion, receive an A-Level in English Literature, issued by AQA. This syllabus (7712A) is specifically chosen for its suitability to distance learning. Your certificate is indistinguishable from those issued to students in any other academic setting. ℹ️ Additional Information Difficulty Level - 3 Entry Requirements - We strongly recommend prior study of English literature to GCSE or equivalent level. UCAS Points - 56 _________ Course Content 1. Love through the ages: Shakespeare's Othello 2. Love through the ages: Poetry - Anthology (Pre 1900) 3. Love through the ages: Prose - The Great Gatsby 4. Love through the ages: Unseen poems 5. Texts in shared contexts: Drama - A Streetcar Named Desire 6. Texts in shared contexts: Prose - The Handmaid's Tale 7. Texts in shared contexts: Poem - Skirrid Hill (Post-2000) 8. Texts in shared contexts: Unseen prose extract 9. Independent critical study The course covers various themes and literary works, exploring 'Love through the ages' with works like 'Othello' and 'The Great Gatsby', and 'Texts in shared contexts' like 'A Streetcar Named Desire' and 'The Handmaid's Tale'. The course also includes an 'Independent critical study' unit to develop research skills and analytical thinking. Course Content Methods of language analysisPhonetics, phonology and prosodicsGraphologyLexis and semanticsGrammar, including morphologyPragmaticsDiscourse Textual variations and representationsThe textual range (various subjects, writers, audiences)Functions of the textsIdentity and representationsHow audiences are addressed and positionedStructure and organisation of the texts Children’s language developmentPhonological, pragmatic, lexical, semantic and grammatical developmentThe development of written languageThe functions of children’s languageTheories and research about language development Diversity and changeLanguage in its wider social, geographical and temporal contextsProcesses of language changeSocial attitudes to language diversity and change Language discoursesStudying texts that convey attitudes to language diversity and changeMethods of conveying views and opinions about language issues: representations, identities and positioning.Connecting to discourses about languageThe directed writing task Language Investigation (NEA)Choosing an investigation focusCarrying out the investigation (including ethics, record keeping and referencing)Organising and analysing the data and interpretation of findingsConcluding your investigation Original writing (NEA)An overview of the assessment and marking criteria, including organising and referencing workChoosing your area of original writing (Power of persuasion, storytelling & power of information)Choosing and analysing style modelsProducing a reflective commentary Preparing for the A Level examinationsRevision TipsExam TechniquesPreparing for Paper 1Preparing for Paper 2

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