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Diploma in HACCP Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in HACCP Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in HACCP Training course are covered first, and then we move on to more advanced material. The lessons in this Diploma in HACCP Training course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in HACCP Training Course 02: Food Hygiene & Safety Training-Level 1 Course 03: Food Hygiene and Safety Training for Retail-Level 2 Course 04: Food Labelling Course 05: Level 2 Food Hygiene and Safety for Catering Course 06: Food Handler Certificate: Food Safety & Food Hygiene Diploma in HACCP Training Course Basic Learning Outcomes: After completing this highly appreciated Diploma in HACCP Training course, you'll be a competent expert, besides- You can give assistance related to the Diploma in HACCP Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in HACCP Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in HACCP Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Module 01: An Introduction to HACCP Module 02: HACCP and Food Safety Legislation Module 03: Food Safety Hazards Module 04: Planning a HACCP System Module 05: Creating the HACCP System Module 06: Principle 1 - Hazard Analysis Module 07: Principle 2 - Critical Control Points Module 08: Principle 3 - Critical Limits Module 09: Principle 4 - Monitoring Critical Control Points Module 10: Principle 5 - Corrective Action Module 11: Principle 6 - Verification of the HACCP System Module 12: Principle 7 - Documentation Module 13: Implementing the HACCP System Module 14: HACCP Alternatives Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in HACCP Trainingcourse. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in HACCP Trainingcourse should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in HACCP Training. Explore each of the roles available and how you can start your career in this platform. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.

Level 5 QLS Diploma | QLS Endorsed Certificate | 13 CPD Courses & PDF Certificates | 150 CPD Points | CPD Accredited

Manual Handling Training holds paramount importance in the modern world, serving as a cornerstone in workplace safety and injury prevention. With the increasing emphasis on health and safety regulations, employers are recognizing the significance of equipping their workforce with proper manual handling techniques. This Manual Handling Training Course not only reduces the risk of accidents and musculoskeletal injuries but also enhances efficiency and productivity within various industries. In the UK, job opportunities for individuals trained in manual handling are abundant across sectors such as healthcare, manufacturing, logistics, and construction. These professionals can secure positions as manual handling trainers, health and safety advisors, or occupational health specialists. The average annual salary for manual handling trainers in the UK ranges from £25,000 to £35,000, depending on experience and sector. Furthermore, with the growing awareness of workplace health and safety, the demand for manual handling training is on the rise. Industries are investing more in employee well-being, leading to a steady increase in job opportunities and the need for skilled professionals in this field. As companies strive to mitigate risks and comply with regulations, manual handling training remains a pivotal component in ensuring a safe and sustainable work environment for all. Key Features This Manual Handling Training - Level 3 CPD Certified Course Includes: Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Manual Handling Training - Level 3 CPD Certified: Module 01: Introduction and Guidance on Manual Handling Module 02: Hazards and Injuries in Manual Handling Module 03: Risk Assessments for Manual Handling Module 04: Controlling and Mitigating Risks Module 05: Techniques for Safe Lifting Learning Outcomes After completing this Manual Handling Training Course, you will be able to: Understand manual handling principles for workplace safety. Identify hazards and potential injuries in manual handling activities. Conduct effective risk assessments specific to manual handling tasks. Implement strategies to control and mitigate manual handling risks. Demonstrate safe lifting techniques to prevent injuries. Apply guidelines for manual handling in various work environments. Certification After completing this Manual Handling Training - Level 3 CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Manual Handling Training - Level 3 CPD Certified Employees in manual-intensive industries can enroll this Manual Handling Training Course. Health and safety officers and coordinators can enroll this Manual Handling Training Course. Managers responsible for workplace safety can enroll this Manual Handling Training Course Individuals seeking general manual handling knowledge. Students pursuing vocational qualifications on manual handling. Career path Manual Handling Training - Level 3 CPD Certified Health and Safety Officer - £25K to 40K/year. Warehouse Supervisor - £22K to 35K/year. Occupational Health Advisor - £28K to 45K/year. Construction Site Manager - £30K to 50K/year. Logistics Coordinator - £24K to 38K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diversity Training It is estimated that diverse companies are 35% more likely to outperform their less diverse counterparts. In an age where inclusivity and diversity are essential business practices, our Diversity Training course is a great resource for professionals seeking to foster a more inclusive workplace.  This comprehensive Diversity Training course dives into the complex fabric of workplace diversity, equipping you with the knowledge and skills to navigate and enrich diverse environments. It is especially important in today's globalised world, where understanding and embracing diversity is key to personal and organisational success. The curriculum begins with an introduction to the concept of diversity, exploring its multi-sided nature and the various factors that contribute to a diverse workplace. As the course progresses, it addresses critical issues such as prejudice, stereotyping, and discrimination and uncovers the often-overlooked realm of unconscious biases. By offering insights into these complex areas, the Diversity Training course prepares you to actively participate in creating more inclusive and harmonious work environments. Beyond theoretical knowledge, the Diversity Training course offers practical guidance on avoiding unconscious biases at work, adapting to new paradigms in workplace diversity, and understanding the limitations of diversity training. The final module focuses on effective strategies for dealing with diversity, ensuring that you are well-equipped to lead and thrive in diverse settings. So what are you waiting for? Enrol today! What Will You Learn? After completing this Diversity Training course, you will be able to: Understand the fundamentals and importance of diversity in the modern workplace. Identify various factors that contribute to a diverse work environment. Recognise and address prejudice, stereotyping, and discrimination. Uncover and mitigate unconscious biases in professional settings. Implement strategies to avoid unconscious biases in the workplace. Adapt to new paradigms and practices in workplace diversity. Understand the limitations of diversity training and how to overcome them. Develop skills to effectively manage and embrace diversity in the workplace. Who is This Course For? This Diversity Training course is ideal for: Professionals seeking to enhance their understanding and management of diversity in the workplace. Human Resources personnel aiming to implement effective diversity and inclusion policies. Team leaders and managers dedicated to creating inclusive and dynamic team environments. Anyone interested in personal growth and enhancing their interpersonal skills in diverse settings. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Diversity Introduction to Diversity 00:36:00 Module 02: Factors that Create Diversity Factors that Create Diversity 00:33:00 Module 03: Prejudice, Stereotyping & Discrimination Prejudice, Stereotyping & Discrimination 00:32:00 Module 04: Unconscious Biases Unconscious Biases 00:43:00 Module 05: Avoiding Unconscious Biases at the Workplace Avoiding Unconscious Biases at the Workplace 00:35:00 Module 06: New Paradigms in Workplace Diversity New Paradigms in Workplace Diversity 00:34:00 Module 07: Diversity Training & Its Limitations Diversity Training & Its Limitations 00:33:00 Module 08: Dealing with Diversity Dealing with Diversity 00:32:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! GET FREE 1 QLS ENDORSED CERTIFICATE COURSE with 10 ADDITIONAL CPDQS ACCREDITED COURSES IN A BUNDLE. If you wish to gain a solid and compact knowledge of Material Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This Material Management bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Material Management Bundle Package includes: Certificate in Material Management at QLS Level 3 10 Premium Additional CPDQS Accredited Courses - Purchasing & Procurement Warehouse Safety Training Compliance Risk and Management Manual Handling Ladder Safety Fire Safety DSEAR RIDDOR Awareness Workplace First Aid Level 4 Time Management Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Material Management, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivaled learning experience, as well as a Free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Material Management package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials of the courses are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to the bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Material Management Bundle course and take a step toward a brighter future! *** Course Curriculum *** *** Certificate in Material Management at QLS Level 3 *** Module 01: Introduction Module 02: Purchasing and Supply Chain Management Module 03: Inventory Management, Planning and Control Module 04: Stores Management and Control Module 05: Forecasting Module 06: Material Requirements Planning Module 07: Materials Handling How is the Material Management Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Material Management course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £79 GBP Level 2 - £100 GBP Level 3 - £119 GBP Level 4 - £129 GBP Level 5 - £139 GBP Level 6 - £150 GBP Level 7 - £159 GBP Certification Accredited by CPDQS Upon finishing the Material Management course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Material Management package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study this package and expand your professional skillset! Requirements The Material Management Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish this bundle package at your own speed. Career path The Material Management bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Material Management Training - CPD Certified Hard copy certificate - Included

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Learn the background, theory, protocols and more with our High Definition Brows e-learning course from the expert tuition team at the Cosmetic College. High Definition Brows is an ever popular treatment and a staple of all beauty salons. Build a client base with regular recurring treatments. Accredited with an end to end treatment demonstration covering the full. treatment, this course will give you the skills to offer this as a new treatment to their clientele. Additional course details Course Contents Bespoke First Aid for the Beauty and Aesthetic Sector Health, Hygiene and safety Anatomy and Physiology What is High Definition Brows Benefits of High-Definition Brows Products and Trolley set up Client Consultation Process and Procedure Client Suitability and Pricing Different Skin Types Ageing and Healing Processes Insurance and Legal Requirements Treatment Areas and their Techniques Practising Techniques High-Definition Brows Step by Step High-Definition Brows Procedure - Video Demonstration Aftercare Course Features CPD Accredited CourseVetted accredited trainingFully Online TrainingTrain your way on any deviceFull DemonstrationComplete end to end treatment demonstrationImmediate CertificationDelivered immediately after completion Frequently Asked Questions Can I get insurance once I have completed this training? Our online training courses are CPD accredited. Acquiring insurance based on completion and accreditation from our online training courses is insurer specific and as with most cases also takes into account your personal background and status. We advise that you contact your insurance to ensure your prerequisites meets their requirements and that this training course meets their specific criteria for insurance. We have a relationship with Insync Insurance which we recommend. Is this course accredited? Yes. This training course is accredited by the CPD group. Do you offer in-person training? Yes, we perform in-person training at our training academy in Orpington, Kent. You can find out more details of our in-person Microneedling training here How long do I have to complete the training course? Once you have logged in and started your training course you will have 3 months to complete your training. Can I train straight away after making payment? Yes. Once you have completed payment our system will automatically enrol you onto the training course. You will then receive an email with instructions and a direct link to login and start your course.

Amidst the demands of the modern UK workplace, where 70% of employees express being overwhelmed, our bundle emerges as a game-changer. Addressing the pressing need for enhanced workplace productivity, our solution seamlessly weaves in mindfulness and resilience. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Workplace Productivity Training Course 02: Productivity Training: The Power Of Massive Action Course 03: Personal Productivity Course Course 04: Using Mindfulness at Work for Productivity Course 05: Principles Of Success - Growth Mindset Course 06: The Power of Resilience Course 07: Learn to Eliminate Weakness Course 08: The Power of Change Elevate your team's potential with a comprehensive package to bolster employee well-being and efficiency. This integrated "Workplace Productivity Training, Mindfulness & Resilience for Employees" bundle offers tools to navigate challenges, foster growth mindsets, and embrace change. Equip your workforce with strategies to eliminate weaknesses and harness the power of massive action. By investing in this transformative Workplace Productivity Training, Mindfulness & Resilience for Employee bundle, you invest in a more empowered, focused, and resilient team. Elevate productivity, instil mindfulness, and fortify resilience - all in one. Learning Outcomes Boosted Productivity Mindful Focus Resilience Mastery Growth Mindset Weakness Transformation Change Adaptability Unleash the true potential of your workforce with our transformative "Workplace Productivity Training, Mindfulness & Resilience for Employee" bundle. This meticulously curated Workplace Productivity Training, Mindfulness & Resilience for Employee bundle is designed to empower your team with skills beyond mere task execution. Elevate productivity through targeted training that teaches efficient time management, strategic goal setting, and proactive task prioritization. Our mindfulness courses guide employees in incorporating mindfulness techniques into their routines, enhancing concentration, reducing stress, and promoting better decision-making. Furthermore, we understand that resilience is the cornerstone of a thriving workforce. Our resilience-focused courses of the Workplace Productivity Training, Mindfulness & Resilience for Employee bundle equip employees with the mental tools to bounce back from setbacks, handle pressure gracefully, and maintain peak performance even in challenging situations. A growth mindset and embracing change are pivotal in today's evolving work landscape. Our "Principles Of Success - Growth Mindset" module instils the mindset necessary for innovation and adaptability. At the same time, the "The Power of Change" course provides strategies to navigate shifts in the work environment confidently. Weaknesses are turned into opportunities for growth as employees learn to identify, address, and transform them through our specialized training. With "Workplace Productivity Training, Mindfulness & Resilience for Employees," you're investing in a comprehensive solution that holistically empowers your team to thrive in modern work challenges. Empower your employees and transform your workplace today from learning this Workplace Productivity Training, Mindfulness & Resilience for Employee bundle. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Workplace Productivity Training, Mindfulness & Resilience for Employee bundle is perfect for: Managers and Leaders Career Growth Seekers Stressed Professionals Well-being Focused Organizations Transitioning Individuals Diverse Role Teams Career path Project Manager: £35,000 - £55,000/year Sales Executive: £20,000 - £40,000/year HR Specialist: £25,000 - £45,000/year IT Support Analyst: £20,000 - £35,000/year Healthcare Administrator: £25,000 - £40,000/year Marketing Coordinator: £22,000 - £35,000/year Educational Trainer: £25,000 - £40,000/year Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Welcome to our outstanding Sports (Therapy, First Aid, and Nutrition) Bundle at QLS Level 5! This power-packed bundle includes eight comprehensive courses to propel your knowledge and understanding of sports therapy, first aid, nutrition, coaching, medicine, and much more. Three of these courses are QLS-endorsed, offering exclusive insights into Sports Therapy, Sports First Aid, and Sports Nutrition. After completion, you'll receive a hardcopy certificate to showcase your theoretical knowledge and dedication. Additionally, you're given access to five CPD QS accredited courses. These cover Sports Coaching & Fitness Training, Sports Medicine Fundamentals, Thai Massage Therapy for Pain Management, Hydrotherapy, and Sports Agent. Every course in this bundle offers a deep dive into their respective subjects, providing you with an enriched theoretical understanding of the sports field. Discover a world of sports learning today! Key Features of the Sports (Therapy, First Aid and Nutrition) at QLS Level 5 Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Sports (Therapy, First Aid and Nutrition) at QLS Level 5 bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Sports Therapy QLS Course 02: Sports First Aid - Level 5 QLS Course 03: Sports Nutrition 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Sports Coaching & Fitness Training Course 02: Sports Medicine Fundamentals Course 03: Thai Massage Therapy for Pain Management - Online Diploma Course 04: Hydrotherapy Course 05: Sports Agent In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Sports (Therapy, First Aid and Nutrition) at QLS Level 5 courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Sports (Therapy, First Aid and Nutrition) at QLS Level 5 Bundle: Gain a thorough understanding of Sports Therapy and First Aid procedures. Understand the principles of Sports Nutrition for athletic performance. Learn the fundamentals of Sports Coaching and Fitness Training. Understand the basics of Sports Medicine. Learn about the Thai Massage Therapy for Pain Management Start your learning journey straightaway! This Sports's curriculum has been designed by Sports experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Sports with ease. You'll discover how to master the skill while exploring relevant and essential topics. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Sports Medicine Specialist: Salary Range - £32,000 - £102,000 Sports Coaching and Fitness Trainer: Salary Range - £20,000 - £35,000 Thai Massage Therapist: Salary Range - £18,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.