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Overview With the ever-increasing demand for Land Management Diploma in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Land Management Diploma may be. Learning about Land Management Diploma or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Land Management Diploma . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Land Management Diploma is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Land Management Diploma course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Land Management Diploma course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Land Management Diploma course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Land Management Diploma , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Land Management Diploma , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Land Management Diploma , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Land Management Diploma course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.     Course Curriculum Module 1 Introduction to Land Management. Introduction to Land Management. 00:00 Module 2 Laws and Regulations. Laws and Regulations. 00:00 Module 3 Soil and Water Conservation. Soil and Water Conservation. 00:00 Module 4 Forest Management. Forest Management. 00:00 Module 5 Wildlife Management. Wildlife Management. 00:00 Module 6 Rangeland Management. Rangeland Management. 00:00

Are leaders born or made? Is proper people management the key to optimise workplace productivity? Maybe you are an employee but in future, want to be a leader. Leader is an admirable position to take up. Leaders have more power over people. To manage people, you need to have people management skills. This course will teach you how to motivate your team and improve people management, helping you to learn Leadership and People Management skills within a DAY! In short, the Leadership and People Management Diploma will teach you all the skills that you need to become a great leader. This People Management course is designed to familiarize you with the essential, compelling leadership skills that every manager needs to thrive in the business industry and bring the best out of their employees. In this course, you will understand the essential principles of becoming a successful, thriving manager. Enrol Now to start boosting your leadership skills! Key topics to be covered Leadership Basics Managing People Management Leadership and People Management Activities Recommended Reading Learning Outcomes Leadership is essential for any management role, and managing people requires a specific skill set. This People management online course will provide you required skills: You will learn about the role of leadership in HR management Know how to become a great leader and develop your emotional intelligence in leadership management Learn how to lead and influence people, build successful teams and relationships, handle workplace challenges & conflicts effectively Know how to increase the productivity of your team Gain a comprehensive understanding of extraordinary ways to be a better leader Who is this course for? Anyone who wants to improve their people management skills and leadership skills Students Those who have a keen career interest in the corporate industry Why Choose this Course? Earn e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Enrol this premium course NOW!!! What are you waiting for? Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path On successful completion of the Leadership and People Management Diploma course, learners will have both practical and theoretical knowledge of leadership skills. You will be able to apply those skills in the corporate world.  You will gain the skills and ability to increase the productivity of employees of your office through effective people management. You can conduct leadership training in the UK to explore your new career opportunity. Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99, and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

Develop & certify your coaching and mentoring skills  The most comprehensive, concise and impactful 6 weeks online course available. Fully accredited. Start immediately. Duration: 6 weeks starting immediately  Who is this course for? All levels of seniority Language: English Effort: 5 hours of self-paced online learning Award: 4 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 8 video courses to watch. This includes 2 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Key learning areas: Managing stress Managing difficult professional relationships Building confidence, self-belief and assertiveness Shared goals & teaming Being a good coach Increasing engagement Creating a vision Delegating Developing women leaders Helping others to grow Motivating others On completion of this course, you will receive: A certificate stating 4 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate  Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year World leading content supported by cutting edge technology. Made for healthcare professionals.    Did you know this course can be covered by the NHS study budget? The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here. 

***24 Hour Limited Time Flash Sale*** Level 3 Diploma in Cyber Security Management and Operations - CPD Certified Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Feeling vulnerable online? In the UK, cybercrime costs businesses an estimated £3.1 billion annually, with over 40% of attacks targeting small firms. Are you equipped to defend yourself and your organisation? This comprehensive Level 3 Diploma in Cyber Security Management and Operations equips you with the knowledge, skills, and certifications needed to excel in cyber security management and operations. Master the fundamentals, delve into incident response, understand legal implications, and explore ethical hacking techniques. Become a cybersecurity champion! 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Courses Are Included In This Bundle: Course 01: Level 3 Diploma in Cyber Security Management and Operations Course 02: Advanced Diploma in Cyber Security at QLS Level 7 Course 03: Cyber Security Incident Handling and Incident Response Course 04: Cyber Security Awareness Training Course 05: Cyber Security Law Course 06: Learning Computers and Internet Course 07: IT: Ethical Hacking & IT Security Course 08: Learn Ethical Hacking From A-Z: Beginner To Expert Course 09: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 10: CompTIA A+ (220-1001) Course 11: CompTIA A+ (220-1002) Course 12: CompTIA PenTest+ (Ethical Hacking) Course 13: Web Application Penetration Testing Course 14: Basics of Network Security Course 15: CompTIA Network+ Certification (N10-007) Course 16: Computer Networks Security from Scratch to Advanced Course 17: IGCSE ICT: Network Essentials Course 18: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 19: CompTIA Security+ (SY0-601) Course 20: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 21: Cryptography Course 22: IT Support Technician Course 23: Essential IT Skills Level 2 Course 24: Computer Science With Python Course 25: Python Masterclass: Advanced Diploma Embarking on Level 3 Diploma in Cyber Security Management and Operations is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Enrol in Level 3 Diploma in Cyber Security Management and Operations today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with this Bundle Lifetime access to this Bundle course's materials Get instant access to this Bundle course Learn from anywhere in the world 24/7 tutor support with the course. This Bundle is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway with our Level 3 Diploma in Cyber Security Management and Operations Training! Level 3 Diploma in Cyber Security Management and Operations premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 3 Diploma in Cyber Security Management and Operations is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Level 3 Diploma in Cyber Security Management and Operations You have to complete the assignment given at the end of the Level 3 Diploma in Cyber Security Management and Operations course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 3 Diploma in Cyber Security Management and Operations exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Cyber Security Management and Operations course is ideal for: Students seeking mastery in Level 3 Diploma in Cyber Security Management and Operations Professionals seeking to enhance Level 3 Diploma in Cyber Security Management and Operations skills Individuals looking for a Level 3 Diploma in Cyber Security Management and Operations-related career. Anyone passionate about Level 3 Diploma in Cyber Security Management and Operations Requirements This Level 3 Diploma in Cyber Security Management and Operations doesn't require prior experience and is suitable for diverse learners. Career path This Level 3 Diploma in Cyber Security Management and Operations bundle will allow you to kickstart or take your career in the related sector to the next stage. Cyber Security Analyst Penetration Tester Security Architect Incident Responder Cyber Security Consultant Certificates Advanced Diploma in Cyber Security at QLS Level 7 Hard copy certificate - Included CPD Accredited Digital certificate Digital certificate - Included

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Plus Studyhub's signature Forever Access is given as always, meaning these Industrial Engineering courses are yours for as long as you want them once you enrol in this course This Industrial Engineering Bundle consists the following career oriented courses: Course 01: Six Sigma Black Belt - Advance Diploma Course 02: Six Sigma Green Belt Diploma Course 03: Lean Six Sigma White Belt course Course 04: Lean Organisation Management Principles, Process and Techniques Course 05: Lean Leadership, Culture and Management - Online Diploma Course 06: Process Improvement Course 07: Project Management Course 08: Agile Project Management Diploma Course 09: Agile Scrum Master Certification Course 10: Risk Management Course 11: Corporate Risk And Crisis Management Course 12: Quality Management and Strategic Training - ISO 9001 Course 13: RCA: Root Cause Analysis Course 14: Process Mapping: Toolkit Course 15: Operations Management Course 16: Logistic Management Course 17: Procurement, Logistic and Quality Management Course 18: The 5S Lean Methodology in Action Course 19: Team Management Course 20: Supply Chain Management Course 21: Good Manufacturing Practices (GMP) Certification Course 22: Project, Change, and Quality Management Course 23: Workplace Health and Safety Advanced Diploma Course 24: PUWER Course 25: Facilities Management The Industrial Engineering course has been prepared by focusing largely on Industrial Engineering career readiness. It has been designed by our Industrial Engineering specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Industrial Engineering Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Industrial Engineering bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Industrial Engineering Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Industrial Engineering Elementary modules, allowing our students to grasp each lesson quickly. The Industrial Engineering course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Industrial Engineering bundle, you really hit the jackpot. Here's what you get: Step by step Industrial Engineering lessons One to one assistance from Industrial Engineeringprofessionals if you need it Innovative exams to test your knowledge after the Industrial Engineeringcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Industrial Engineering courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Industrial Engineering certificate and transcript on the next working day Easily learn the Industrial Engineering skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Industrial Engineering training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Industrial Engineering Requirements To participate in this Industrial Engineering course, all you need is - A smart device A secure internet connection And a keen interest in Industrial Engineering Career path You will be able to kickstart your Industrial Engineering career because this course includes various courses as a bonus. This Industrial Engineering is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Industrial Engineering career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

10 QLS Endorsed Courses for Supply Chain Manager | 10 QLS Hard Copy Certificates | Lifetime Access | Tutor Support

Supply chain and logistics is one of the core backbone of any business. The Logistics and Supply Chain Management for Production Planner course is designed for students who want to develop careers in the fields of logistics and supply chain management, as well as for those currently practicing in these areas. The Supply Chain Management course will provide you top notch management skills in Logistics and Supply Chain Management. The course will provide you with analytical skills that enable you to appraise, systematically structure and analyse the possible solutions to complex logistical problems, transportation management such that well-motivated decisions can be made.  You will be provided with a solid grounding in the concepts, techniques, and principles that underlie logistics and supply chain management and explore these issues from a managerial, practice-oriented perspective. Enrol now to start boosting your Supply Chain Management skills! Key topics to be covered Logistics and supply chain management Basic supply chain structure Evolution of the supply chain Lean production Learning Outcomes Know the supply chain drivers, aligning your supply chain with business strategy Learn about supply chain risks, tracking and evaluating supply data, and sustainable supply chain strategies Learn how to applying lean techniques to the supply chain This course will teach you the future of supply chain management Understanding of Lean and the five principles of lean business Master improvement Concepts (Value, Waste, Variation, Complexity, Continuous Improvement) and the Improvement Toolkit. Who is this course for? Anyone who wants to gain extensive knowledge, potential experience and professional skills in logistics or supply chain management or storage management. Those who have a career interest in production planning. This Supply Chain Management course is a perfect match. Students from any academic backgrounds Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path You can add this supply chain management certification to your resume as a stepping stone to your dream job. This Logistics and Supply Chain Management course could benefit anyone looking to enhance or kickstart a career in the following professions:  Logistics Manager Supply Chain Manager Storage and Distribution Manager Supply Chain Analyst Supply Planner Supply Chain Planner Demand Planner

Overview Finance and Cash management for Hospitality Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Finance and Cash management for Hospitality Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Finance and Cash management for Hospitality Fundamental And Understanding Concepts Introduction And Basis Of Projections 00:05:00 Making Future Plans And Potential Revenue Generating Activities 00:06:00 Operational Plans That Need To Be Looked At 00:06:00 Cost Management Practices At Hotel And ABC System 00:07:00 Other Matters Before Practical Excercise 00:05:00 Financial Model And Working On Fianacial Model Room Revenue Budget Template 00:05:00 F&B Revenue Budgeting Template 00:10:00 Banquet And Other Operating Depts 00:10:00 Headcount Budget 00:11:00 Payrol And Other Cost Budgeting 00:12:00 Other Hotel Operational Expenses 00:10:00 Cash Budgeting Excercise 00:11:00 Assignment Assignment - Finance and Cash management for Hospitality 00:00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview   With the ever-increasing demand for Line Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Line Management may be.   Learning about Line Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Line Management. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Line Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Line Management course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Line Management course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Line Management course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Line Management, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Line Management, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Line Management, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Line Management course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Worker Efficiency Worker Efficiency 00:00 Module 2 - Leadership Fundamentals Leadership Fundamentals 00:00 Module 3 - Leadership Instincts Leadership Instincts 00:00 Module 4 - Organisation Organisation 00:00