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8485 Courses in Cardiff delivered On Demand

Basic C# Coding

4.7(160)

By Janets

Register on the Basic C# Coding today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Basic C# Coding is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Basic C# Coding Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Basic C# Coding, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: Introduction Course Introduction 00:02:00 Course Curriculum 00:07:00 How to get Pre-requisites 00:03:00 Getting Started on Windows or Linux 00:01:00 How to ask Great Questions 00:02:00 FAQ's 00:01:00 Section 02: Introduction to C# and .NET Framework Introduction to C# 00:07:00 C# vs .NET 00:04:00 What is CLR? 00:05:00 Architecture of .NET Application 00:09:00 Getting Visual Studio 00:07:00 First C# Hello World Application 00:16:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 05 Interview Questions and Answers 00:04:00 Section 03: C# Basic Introduction 00:03:00 Variables 00:24:00 C# Identifiers 00:08:00 Data Types 00:08:00 Type Casting 00:14:00 User Inputs 00:10:00 Comments 00:03:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:02:00 Summary 00:02:00 Section 04: C# Operators Introduction 00:02:00 Arithmetic Operators 00:09:00 Assignment Operators 00:03:00 Comparison Operators 00:03:00 Logical Operators 00:03:00 Strings 00:10:00 String Properties 00:08:00 Booleans 00:06:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:04:00 Summary 00:02:00 Section 05: C# Statements Introduction 00:01:00 If Conditions and Statements 00:12:00 Switch-Case Statements 00:09:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:04:00 Summary 00:02:00 Section 06: C# Control Flow Statements Introduction 00:02:00 While Loop Statement 00:07:00 Do-While Statement 00:03:00 For Loop Statement 00:07:00 Foreach Statement 00:06:00 Break and Continue 00:03:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:02:00 Summary 00:01:00 Section 07: C# Arrays and Lists Introduction 00:01:00 Arrays 00:13:00 Loop Through Arrays 00:10:00 Lists 00:07:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:02:00 Summary 00:02:00 Section 08: Working with File Structure Introduction 00:01:00 System.IO Namespace 00:03:00 File and File Info 00:11:00 Directory and Directory Info 00:08:00 Getting File Path Information 00:00:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:03:00 Summary 00:03:00 Section 09: Working with Dates Introduction 00:02:00 Datetime 00:10:00 TimeSpan 00:06:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 Summary 00:02:00 Section 10: Debugging Applications Introduction 00:02:00 Debugging Tools in Visual Studio 00:13:00 Call Stack Window 00:04:00 Locals and Autos Windows 00:04:00 Summary 00:02:00 Section 11: What's Next? Bonus Lecture for What Next? 00:02:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Basic C# Coding
Delivered Online On Demand6 hours 21 minutes
£25

Complete IELTS Listening Online Course

4.5(3)

By Studyhub UK

Embarking on the journey of mastering the IELTS listening component opens a gateway to numerous opportunities and possibilities. Within the maze of this course lies the roadmap to understanding the mechanics of IELTS listening and elevating your scoring prowess to unprecedented heights. Imagine each section as a puzzle waiting to be deciphered, and with our guidance, you'll unveil the secrets to conquering every challenge thrown your way. Delving into the intricacies of the Complete IELTS Listening Online Course, you'll discover a treasure trove of strategies meticulously crafted to navigate through each unit seamlessly. From decoding the nuances of Section 1 to unravelling the complexities of Section 4, every aspect is dissected with precision, preparing you comprehensively for the scoring intricacies of the IELTS listening examination. This isn't just a course; it's a transformative experience that hones your skills to perfection. As you immerse yourself in the practice tests and absorb the wealth of knowledge embedded in each unit, your confidence will soar. The band scoring for IELTS listening will no longer be a mystery but a tangible goal within your reach. With dedication and perseverance, you'll witness a remarkable evolution in your IELTS listening score, paving the way for a brighter future filled with academic or professional pursuits. Learning Outcomes: Master key strategies and tactics essential for excelling in the IELTS listening test. Gain proficiency in answering each section of the listening test with precision and efficiency. Develop a deeper understanding of the scoring criteria for the IELTS listening component. Enhance your listening skills through rigorous practice tests and targeted exercises. Acquire the confidence and competence to approach the IELTS listening examination with assurance. Why buy this Complete IELTS Listening Online Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Complete IELTS Listening Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Complete IELTS Listening Online Course for? Students aiming to achieve a high IELTS listening band score. Professionals seeking to enhance their English proficiency for career advancement. Individuals aspiring to study abroad and require a competitive IELTS listening score. English language learners keen on refining their listening comprehension skills. Anyone preparing for the IELTS examination and in need of structured guidance. Prerequisites This Complete IELTS Listening Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete IELTS Listening Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path English Language Teacher: £25,000 - £35,000 Per Annum International Relations Specialist: £30,000 - £45,000 Per Annum Academic Researcher: £25,000 - £40,000 Per Annum Immigration Consultant: £20,000 - £35,000 Per Annum Tour Guide: £18,000 - £30,000 Per Annum Customer Service Representative: £18,000 - £25,000 Per Annum Course Curriculum Unit 01: Introduction Welcome Abroad 00:13:00 Fundamentals 00:22:00 Types of Questions 00:09:00 Unit 02: Key Strategies and Tactics What to Do in the Listening Test 00:14:00 How to Quickly Improve Your Listening 00:05:00 How to Avoid Tricks and Traps 00:29:00 Unit 03: How to Answer Section 1 How to Answer Section 1 00:27:00 Section 1: Practice Questions 00:10:00 Section 1: Breakdown of Practice Questions 00:32:00 Unit 04: How to Answer Section 2 How to Answer Section 2 00:28:00 Section 2: Practice Questions 00:12:00 Section 2: Breakdown of Practice Questions 00:16:00 How to Answer Map Questions 00:24:00 How to Answer Diagram Questions 00:20:00 Unit 05: How to Answer Section 3 How to Answer Section 3 00:19:00 Section 3: Practice Questions 00:09:00 Section 3: Breakdown of Practice Questions 00:26:00 Unit 06: How to Answer Section 4 How to Answer Section 4 00:26:00 Section 4: Practice Questions 00:09:00 Section 4: Breakdown of Practice Questions 00:28:00 Final Tips for your Success 00:11:00 Assignment Assignment - Complete IELTS Listening Online Course 00:00:00

Complete IELTS Listening Online Course
Delivered Online On Demand6 hours 29 minutes
£10.99

Love Unlocked - A 5 Week Journey to Break Free from Dating Struggles and Foster Lasting Love

5.0(20)

By Ceza Ouzounian

Love Unlocked is a comprehensive 5-week programme crafted to meet the needs of singles, offering a transformative journey to break free from dating struggles and foster lasting love. It provides valuable insights and practical tools to navigate the complexities of dating, promoting self-discovery and empowerment in the pursuit of meaningful connections.

Love Unlocked - A 5 Week Journey to Break Free from Dating Struggles and Foster Lasting Love
Delivered Online On Demand5 weeks
£350

Bank Reconciliations and Cash Control Diploma

4.3(43)

By John Academy

Description Learn how to control cash and deal with internal controls through our Bank Reconciliations and Cash Control Diploma course. It will assist you to learn how to control both small and large companies. Take a look at our course. Its precise contents help you to learn all good aspects must. The course deals with internal controls briefing about their types, usefulness, and objectives. As bank reconciliation is very vital internal controls, the course will teach you some methods how to distinguish the bank statement to the cash book balance pointing at a time to settle the variation between them. The course will also teach you how to reconcile the bank accounts in a regular basis to ensure the accounts, justify the accuracy of account, and monitoring the all transactions through bank statement for its internal controls. At the end of the course, you will able to learn a board range of skill that may contribute to promotion. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Bank Reconciliations and Cash Control Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Bank Reconciliations and Cash Control Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:06:00 Internal Controls Overview and Cash Internal Controls Introduction 2 Internal Controls Overview and Cash Internal Controls Introduction 00:01:00 10 Internal Controls. 00:19:00 PDF - 20 Cash Internal Controls Overview 00:01:00 20 Cash Internal Controls Overview 00:08:00 Multiple Choice Questions 1 - Cash and Internal Controls 00:08:00 Accounting Comic Break 00:01:00 Cash Receipts Internal Controls 3 Cash Receipts Internal Controls 00:01:00 30 Cash Receipts Internal Controls 00:08:00 Multiple Choice Questions 2 - Cash and Internal Controls 00:09:00 Accounting Comic Break 00:01:00 Cash Disbursements Internal Controls 4 Cash Disbursements Internal Controls 00:01:00 PDF - 40 Cash Dismemberment Internal Controls 00:01:00 40 Cash Disbursements Internal Controls 00:08:00 Multiple Choice Questions 3 - Cash and Internal Controls 00:08:00 Accounting Comic Break 00:01:00 Bank Reconciliations 5 Bank Reconciliations 00:02:00 PDF - 50 Bank Reconciliation D & D 00:01:00 50 Bank Reconciliation-Accounting%2C Financial 00:20:00 Excel Download 00:01:00 9.10 Bank Reconciliation January 00:23:00 Excel Download 00:01:00 Worksheet - 9.12 Bank Reconciliation Adjusting Entries January 00:18:00 Excel Download 00:01:00 Worksheet - 9.15 Bank Reconciliation February 00:21:00 Excel Download 00:01:00 Worksheet - 9.20 Bank Reconciliation Feb. Adjusting Entries 00:14:00 Multiple Choice Questions 4 - Cash and Internal Controls 00:08:00 Short Calculation 1 00:10:00 Accounting Comic Break 00:01:00 Petty Cash 6 Petty Cash 00:02:00 PDF - 60 Petty Cash 00:01:00 60 Petty Cash 00:20:00 Excel Download 00:01:00 Worksheet - 800.10 Petty Cash Journal Entries Part 1-Accounting%2 00:10:00 Worksheet 800.20 Petty Cash Journal Entries Part 2-Accounting%2C 00:11:00 Multiple Choice Questions 5 - Cash and Internal Controls 00:08:00 Short Calculation 2 00:10:00 Accounting Comic Break 00:01:00 Comprehensive Problem 7 Comprehensive Problem 00:01:00 Excel Download 00:01:00 1 Accounting%2C Financial - Comp Prob Service Co 1 Part 1 00:15:00 2 Accounting%2C Financial - Comp Prob Service Co 1 Part 2 00:15:00 3 Accounting%2C Financial - Comp Prob Service Co 1 Part 3 00:15:00 4 Accounting%2C Financial - Comp Prob Service Co 1 Part 4 00:22:00 5 Accounting%2C Financial - Comp Prob Service Co 1 Adjusting Entr. 00:15:00 6 Comp Prob Service Co 1 Adjusting Entries part 6 00:20:00 7 Accounting%2C Financial - Comp Prob Service Co 1 Financial Stat 00:15:00 8 Accounting%2C Financial - Comp Prob Service Co 1 Financial Stat 00:17:00 9 Accounting%2C Financial - Comp Prob Service Co 1 Closing Proces 00:10:00 10 Comp Prob Service Co 1 Closing Process part 10 00:11:00 Multiple Choice Questions 6 - Cash and Internal Controls 00:08:00 Multiple Choice Questions 7 - Cash and Internal Controls 00:09:00 Accounting Comic Break 00:01:00 Definitions & Key Terms 8 Definitions & Key Terms 00:01:00 Bank Statement Definition - What is Bank Statement%3F 00:03:00 Canceled Checks Definitions - What are Canceled Checks%3F 00:02:00 Cash Definition - What is Cash%3F 00:01:00 Cash Equivalents Definition - What are Cash Equivalents%3F 00:02:00 Cash Over and Short - What is Cash Over and Short%3F 00:02:00 Check Definition - What is Check%3F 00:02:00 Check Register Definition - What is Check Register%3F (1) 00:03:00 Deposits in Transit - What are Deposits in Transit%3F 00:03:00 Gross Method Definition - What is Gross Method%3F 00:04:00 Invoice Definition - What is Invoice%3F (1) 00:02:00 Liquid Assets Definition - What are Liquid Assets%3F 00:03:00 Liquidity Definition - What is Liquidity%3F 00:03:00 Outstanding Check Definition - What are Outstanding Checks%3F 00:03:00 Petty Cash Definition - What is Petty Cash%3F 00:03:00 Purchase Requisition Definition - What is Purchase Requisition%3F 00:02:00 Bank Reconciliation Definition - What is Bank Reconciliation 00:05:00 Vendee Definition - What is Vendee%3F 00:02:00 Vendor definition - What is vendor%3F 00:02:00 Accounting Comic Break 00:01:00 Resources Resources - Bank Reconciliations and Cash Control Diploma 00:00:00 Assessment Assignment - Bank Reconciliations and Cash Control Diploma 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Bank Reconciliations and Cash Control Diploma
Delivered Online On Demand8 hours 12 minutes
£25

Dog Training

4.5(3)

By Studyhub UK

Embark on an exciting journey into the world of 'Dog Training' with our comprehensive course. Whether you're a passionate dog lover or an aspiring dog trainer, this course provides a rich learning experience. 'The Proof Is In The Pudding,' and by the end of this course, you'll have a proven track record in understanding canine behavior, addressing common dog issues, and effectively communicating with your four-legged friends. Discover the secrets of curbing aggression and food-stealing, master the art of greeting dogs, and learn to tackle separation anxiety. Decode the language of dogs and find answers to popular dog questions. You'll even gain valuable insights into puppy training. This course equips you with the skills and knowledge required for successful dog training consultations. Join us and embark on an enriching journey towards becoming a proficient dog trainer. Learning Outcomes Understand dog behavior and language. Effectively address aggression, food-stealing, and separation anxiety. Master techniques to prevent jumping up. Provide expert advice on common dog and puppy training questions. Conduct successful dog training consultations with clients. Why choose this Dog Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Dog Training course for? Aspiring dog trainers looking to enhance their skills. Dog owners interested in understanding and training their pets. Animal lovers keen on mastering canine behavior. Professionals in pet-related fields seeking to expand their knowledge. Anyone passionate about fostering a better relationship with dogs. Career path Professional Dog Trainer: £18,000 - £30,000 Canine Behaviorist: £20,000 - £35,000 Dog Training Consultant: £20,000 - £35,000 Pet Care Specialist: £16,000 - £25,000 Animal Welfare Officer: £18,000 - £30,000 Pet Retail Manager: £18,000 - £30,000 Prerequisites This Dog Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dog Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: The Proof Is In The Pudding Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 Module 02: Here's What You'll Get From This Course Here's what you'll get from this course 00:03:00 Module 03: Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:08:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 Module 04: The Right Way To Greet A Dog And Stop Jumping Up How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Module 05: Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How 00:02:00 Module 06: Dog Language - What They're Really Saying! Is Your Dog Trying To Calm You Down?! Find Out Here 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:01:00 Module 07:The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:20:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 Module 08: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:25:00 Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Module 09: Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Dog Training Consultation Form 00:05:00 Dog Training Confirmation Letter Template - Page 1 00:05:00 Dog Training Confirmation Letter Template - Page 2 00:05:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:05:00 Agreement Letters To Be Signed After The Consultation 00:06:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:05:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:05:00 How To Leave A Consultation On A High 00:02:00 The Best 'Feel Good' Dog Poem Ever! 00:05:00 Mock Exam Mock Exam - Dog Training 00:20:00 Final Exam Final Exam - Dog Training 00:20:00

Dog Training
Delivered Online On Demand5 hours 18 minutes
£10.99

Giving and Getting Help: Customer Experience Management

5.0(9)

By Chart Learning Solutions

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Giving and Getting Help: Customer Experience Management
Delivered Online On Demand16 minutes
£34.95

Authentic Listening: Gaining Clarity

5.0(9)

By Chart Learning Solutions

Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Authentic Listening: Gaining Clarity
Delivered Online On Demand12 minutes
£34.95

Negotiation: Planning Effective Negotiations

5.0(9)

By Chart Learning Solutions

Explore ways to increase your currency power before negotiating to leverage buying power. We will guide you how to use ten effective behavioral traits of successful negotiators and how to apply six planning tactics. Learning Objectives Identify questions needing answers before negotiating, Define three types of currencies to negotiate, Explain how to increase your currency power, Apply six planning tactics Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Negotiation: Planning Effective Negotiations
Delivered Online On Demand18 minutes
£34.95

Contact Management: Customer Experience Management

5.0(9)

By Chart Learning Solutions

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your sales and customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Contact Management: Customer Experience Management
Delivered Online On Demand10 minutes
£34.95

Objections: Preventing Objections and Concerns

5.0(9)

By Chart Learning Solutions

Understand the difference between objections and conditions and how you can prevent objections by qualifying early. Discover valuable questions to evaluate how prospects think, controlling mental focus. Anticipate and be ready for objections before your conversation. Learning Objectives Explain the difference between objections and conditions for not buying, Identify the challenge salespeople encounter with objections and conditions, Anticipate and plan for objections Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Objections: Preventing Objections and Concerns
Delivered Online On Demand18 minutes
£34.95