Name: Travel Agency & Hospitality and Restaurant Management - Double Endorsed Certificate
Price: 159 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Providing excellent service to your customers over the phone is a skill that can set you apart from your competitors and boost your reputation. In this Phone-Based Customer Service course, you will learn how to communicate effectively, build rapport, handle difficult callers, and solve problems over the phone. You will also learn how to use customer relationship management tools, follow phone etiquette rules, and measure your service performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will help you distinguish between poor and excellent customer service, enabling you to provide the best possible service. You&#39;ll find out how to maximise sales opportunities, improve customer loyalty, and present your company in a favourable light. Furthermore, you will acquire the expertise to handle various caller types, including those who may be angry, impatient, or confused, along with mastering the management of interoffice calls and voicemail messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is suitable for anyone who wants to improve their phone-based customer service skills and gain a recognized qualification in this field.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Phone-Based Customer Service &nbsp; &nbsp;&nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the principles and practices of effective customer service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain skills and confidence in communicating with customers over the phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to use customer relationship management tools and strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for building rapport, handling difficult callers and solving problems</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to manage interoffice calls, voicemail and intra organisation dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand how to measure and improve customer service performance</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A CPD certificate that is recognised worldwide.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A great online learning experience.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interesting and unique online materials and activities.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Expert guidance and support from the field leaders.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Access to the study resources anytime you want.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get a year-long access to the course.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to Customer Service</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: What&rsquo;s Different about Good Customer Service?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Customer Relationship Management</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Customer Service Communication Strategies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Aspects of Phone Etiquette</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Building Rapport Over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Inbound and Outbound Calls</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Active Listening and Managing Tough Callers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Managing Interoffice Calls and Voicemail</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Problem Solving over the Phone</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Intra Organisation Dealings</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 12: Measuring Customer Service</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is ideal for individuals aspiring to excel in various customer service roles, from representatives to managers. It&#39;s suitable for beginners aiming to enter the customer service field as well as experienced professionals looking to enhance their skills and advance their careers.</p><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Representative</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Call Centre Agent</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Manager</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Care Coordinator</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Relations Officer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Trainer</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Telephone Customer Service Associate</span></li><li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inbound Sales Representative</span></li></ul></div></section></div>

</div>

Providing excellent service to your customers over the phone is a skill that can set you apart from your competitors and boost your reputation. In this Phone-Based Customer Service course, you will learn how to communicate effectively, build rapport, handle difficult callers, and solve problems over the phone. You will also learn how to use customer relationship management tools, follow phone etiquette rules, and measure your service performance.
This course will help you distinguish between poor and excellent customer service, enabling you to provide the best possible service. You'll find out how to maximise sales opportunities, improve customer loyalty, and present your company in a favourable light. Furthermore, you will acquire the expertise to handle various caller types, including those who may be angry, impatient, or confused, along with mastering the management of interoffice calls and voicemail messages.
This course is suitable for anyone who wants to improve their phone-based customer service skills and gain a recognized qualification in this field.
Learning Outcome of Phone-Based Customer Service 
Learn the principles and practices of effective customer service
Gain skills and confidence in communicating with customers over the phone
Understand how to use customer relationship management tools and strategies
Acquire techniques for building rapport, handling difficult callers and solving problems
Learn how to manage interoffice calls, voicemail and intra organisation dealings
Understand how to measure and improve customer service performance
Key Features of the Course
A CPD certificate that is recognised worldwide.
A great online learning experience.
Interesting and unique online materials and activities.
Expert guidance and support from the field leaders.
Access to the study resources anytime you want.
Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.
Get a year-long access to the course.
Topics Covered in This Course
Module 01: Introduction to Customer Service
Module 02: What’s Different about Good Customer Service?
Module 03: Customer Relationship Management
Module 04: Customer Service Communication Strategies
Module 05: Aspects of Phone Etiquette
Module 06: Building Rapport Over the Phone
Module 07: Inbound and Outbound Calls
Module 08: Active Listening and Managing Tough Callers
Module 09: Managing Interoffice Calls and Voicemail
Module 10: Problem Solving over the Phone
Module 11: Intra Organisation Dealings
Module 12: Measuring Customer Service
Who is this course for
This course is ideal for individuals aspiring to excel in various customer service roles, from representatives to managers. It's suitable for beginners aiming to enter the customer service field as well as experienced professionals looking to enhance their skills and advance their careers.
Requirements
No prerequisites; suitable for individuals from any academic background.
Accessible course materials from any internet-enabled device.
CPD Certificate from Course Gate
At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22.
Career path
Customer Service Representative
Call Centre Agent
Customer Service Manager
Customer Care Coordinator
Customer Relations Officer
Customer Service Trainer
Telephone Customer Service Associate
Inbound Sales Representative

Course Gate

Customer Care

Customer Service

Enrol in our comprehensive customer service course suitable for beginners and experienced professionals. Learn essential skills for various roles, from representatives to managers, and advance your career in the dynamic field of customer service.

Phone-Based Customer Service

General Admission

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Leisure Management and Hospitality bundle to help you in this endeavour. </p> <p>Experts design our Leisure Management and Hospitality bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Leisure Management and Hospitality sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Leisure Management and Hospitality bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Leisure Management and Hospitality</li><li>Help you in achieving your career goal </li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Leisure Management and Hospitality resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Leisure Management (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Leisure Management</li><li>Module 02: Managing and Maintaining a Leisure Facility</li><li>Module 03: Travel, Tourism and Leisure</li><li>Module 04: Managing Hotel and Lodging</li><li>Module 05: Planning for Leisure Services</li><li>Module 06: Leadership in Leisure Industry</li><li>Module 07: Human Resource Management in Leisure Industry</li><li>Module 08: Marketing of Leisure and Recreation</li><li>Module 09: Health, Safety and Welfare</li></ul> <p><strong>Course 2: Hospitality - Concierge (Level 3 at QLS)</strong></p> <ul> <li>Module 01: Understanding the Service</li><li>Module 02: Types of Concierge Services</li><li>Module 03: Necessary Skills for Any Concierge</li><li>Module 04: Principles for a Concierge Service Business</li><li>Module 05: Delivering Customer Service</li><li>Module 06: Concierge Work Environment and Etiquettes</li><li>Module 07: Emergency Measures for a Hotel Concierge</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Leisure Management and Hospitality bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Leisure Management and Hospitality bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Leisure Management and Hospitality bundle to help you in this endeavour. 
Experts design our Leisure Management and Hospitality bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Leisure Management and Hospitality sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Leisure Management and Hospitality bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Leisure Management and Hospitality
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Leisure Management and Hospitality resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Leisure Management (Level 4 at QLS)
Module 01: Introduction to Leisure Management
Module 02: Managing and Maintaining a Leisure Facility
Module 03: Travel, Tourism and Leisure
Module 04: Managing Hotel and Lodging
Module 05: Planning for Leisure Services
Module 06: Leadership in Leisure Industry
Module 07: Human Resource Management in Leisure Industry
Module 08: Marketing of Leisure and Recreation
Module 09: Health, Safety and Welfare
Course 2: Hospitality - Concierge (Level 3 at QLS)
Module 01: Understanding the Service
Module 02: Types of Concierge Services
Module 03: Necessary Skills for Any Concierge
Module 04: Principles for a Concierge Service Business
Module 05: Delivering Customer Service
Module 06: Concierge Work Environment and Etiquettes
Module 07: Emergency Measures for a Hotel Concierge
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Leisure Management and Hospitality bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Leisure Management and Hospitality bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Leisure Management and Hospitality - Double Endorsed Certificate

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Waiter Training and Food Safety bundle to help you in this endeavour.  </p> <p>Experts design our Waiter Training and Food Safety bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Waiter Training and Food Safety sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Waiter Training and Food Safety bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Waiter Training and Food Safety</li><li>Help you in achieving your career goal </li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Waiter Training and Food Safety resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Waiter Training : How To Become A Better Waiter (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Customer Service and Service Sequence</li><li>Module 02: Equipment Handling Technique</li><li>Module 03: Hygiene</li><li>Module 04: Beverage and Tobacco</li><li>Module 05: Understanding Risks and Preventive Measures</li><li>Module 06: Food &amp; Beverage Control and Selling Techniques</li><li>Module 07: Tips and Hints for Success in Waiter profession</li></ul> <p><strong>Course 2: Catering &amp; Food Safety (Level 4 at QLS)</strong></p> <ul> <li>Module 1: An Overview of Catering Business</li><li>Module 2: Laws and Legislations Regarding food Safety and Hygiene</li><li>Module 3: Food Safety and Hygiene</li><li>Module 4: Food Safety in Catering</li><li>Module 5: Management of Food and Beverage Operations</li><li>Module 6: Marketing and Human Resource</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Waiter Training and Food Safety bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Waiter Training and Food Safety bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Waiter Training and Food Safety bundle to help you in this endeavour. 
Experts design our Waiter Training and Food Safety bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Waiter Training and Food Safety sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Waiter Training and Food Safety bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Waiter Training and Food Safety
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Waiter Training and Food Safety resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Waiter Training : How To Become A Better Waiter (Level 4 at QLS)
Module 01: Customer Service and Service Sequence
Module 02: Equipment Handling Technique
Module 03: Hygiene
Module 04: Beverage and Tobacco
Module 05: Understanding Risks and Preventive Measures
Module 06: Food & Beverage Control and Selling Techniques
Module 07: Tips and Hints for Success in Waiter profession
Course 2: Catering & Food Safety (Level 4 at QLS)
Module 1: An Overview of Catering Business
Module 2: Laws and Legislations Regarding food Safety and Hygiene
Module 3: Food Safety and Hygiene
Module 4: Food Safety in Catering
Module 5: Management of Food and Beverage Operations
Module 6: Marketing and Human Resource
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Waiter Training and Food Safety bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Waiter Training and Food Safety bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Waiter Training and Food Safety - Double Endorsed Certificate

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Leisure Management and Concierge bundle to help you in this endeavour.</p> <p>Experts design our Leisure Management and Concierge bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Leisure Management and Concierge sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Leisure Management and Concierge bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Leisure Management and Concierge</li><li>Help you in achieving your career goal </li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Leisure Management and Concierge resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Leisure Management : Managing Hotel &amp; Lodging (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Leisure Management</li><li>Module 02: Managing and Maintaining a Leisure Facility</li><li>Module 03: Travel, Tourism and Leisure</li><li>Module 04: Managing Hotel and Lodging</li><li>Module 05: Planning for Leisure Services</li><li>Module 06: Leadership in Leisure Industry</li><li>Module 07: Human Resource Management in Leisure Industry</li><li>Module 08: Marketing of Leisure and Recreation</li><li>Module 09: Health, Safety and Welfare</li></ul> <p><strong>Course 2: Hospitality - Concierge (Level 3 at QLS)</strong></p> <ul> <li>Module 01: Understanding the Service</li><li>Module 02: Types of Concierge Services</li><li>Module 03: Necessary Skills for Any Concierge</li><li>Module 04: Principles for a Concierge Service Business</li><li>Module 05: Delivering Customer Service</li><li>Module 06: Concierge Work Environment and Etiquettes</li><li>Module 07: Emergency Measures for a Hotel Concierge</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Leisure Management and Concierge bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Leisure Management and Concierge bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Leisure Management and Concierge bundle to help you in this endeavour.
Experts design our Leisure Management and Concierge bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Leisure Management and Concierge sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Leisure Management and Concierge bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Leisure Management and Concierge
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Leisure Management and Concierge resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Leisure Management : Managing Hotel & Lodging (Level 4 at QLS)
Module 01: Introduction to Leisure Management
Module 02: Managing and Maintaining a Leisure Facility
Module 03: Travel, Tourism and Leisure
Module 04: Managing Hotel and Lodging
Module 05: Planning for Leisure Services
Module 06: Leadership in Leisure Industry
Module 07: Human Resource Management in Leisure Industry
Module 08: Marketing of Leisure and Recreation
Module 09: Health, Safety and Welfare
Course 2: Hospitality - Concierge (Level 3 at QLS)
Module 01: Understanding the Service
Module 02: Types of Concierge Services
Module 03: Necessary Skills for Any Concierge
Module 04: Principles for a Concierge Service Business
Module 05: Delivering Customer Service
Module 06: Concierge Work Environment and Etiquettes
Module 07: Emergency Measures for a Hotel Concierge
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Leisure Management and Concierge bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Leisure Management and Concierge bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Leisure Management and Concierge - Double Endorsed Certificate

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Hospitality and Leisure Management bundle to help you in this endeavour.</p> <p>Experts design our Hospitality and Leisure Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Hospitality and Leisure Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Hospitality and Leisure Management bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Hospitality and Leisure Management</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Hospitality and Leisure Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Hospitality (Level 3 at QLS)</strong></p> <ul> <li>Module 01: Understanding the Service</li><li>Module 02: Types of Concierge Services</li><li>Module 03: Necessary Skills for Any Concierge</li><li>Module 04: Principles for a Concierge Service Business</li><li>Module 05: Delivering Customer Service</li><li>Module 06: Concierge Work Environment and Etiquettes</li><li>Module 07: Emergency Measures for a Hotel Concierge</li></ul> <p><strong>Course 2: Leisure Management : Managing Hotel &amp; Lodging (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Leisure Management</li><li>Module 02: Managing and Maintaining a Leisure Facility</li><li>Module 03: Travel, Tourism and Leisure</li><li>Module 04: Managing Hotel and Lodging</li><li>Module 05: Planning for Leisure Services</li><li>Module 06: Leadership in Leisure Industry</li><li>Module 07: Human Resource Management in Leisure Industry</li><li>Module 08: Marketing of Leisure and Recreation</li><li>Module 09: Health, Safety and Welfare</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Hospitality and Leisure Management bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Hospitality and Leisure Management bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Hospitality and Leisure Management bundle to help you in this endeavour.
Experts design our Hospitality and Leisure Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Hospitality and Leisure Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Hospitality and Leisure Management bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Hospitality and Leisure Management
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Hospitality and Leisure Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Hospitality (Level 3 at QLS)
Module 01: Understanding the Service
Module 02: Types of Concierge Services
Module 03: Necessary Skills for Any Concierge
Module 04: Principles for a Concierge Service Business
Module 05: Delivering Customer Service
Module 06: Concierge Work Environment and Etiquettes
Module 07: Emergency Measures for a Hotel Concierge
Course 2: Leisure Management : Managing Hotel & Lodging (Level 4 at QLS)
Module 01: Introduction to Leisure Management
Module 02: Managing and Maintaining a Leisure Facility
Module 03: Travel, Tourism and Leisure
Module 04: Managing Hotel and Lodging
Module 05: Planning for Leisure Services
Module 06: Leadership in Leisure Industry
Module 07: Human Resource Management in Leisure Industry
Module 08: Marketing of Leisure and Recreation
Module 09: Health, Safety and Welfare
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Hospitality and Leisure Management bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Hospitality and Leisure Management bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Hospitality and Leisure Management - Double Endorsed Certificate

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Travel Agent and Leisure Management bundle to help you in this endeavour.  </p> <p>Experts design our Travel Agent and Leisure Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Travel Agent and Leisure Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Travel Agent and Leisure Management bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Travel Agent and Leisure Management</li><li>Help you in achieving your career goal </li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Travel Agent and Leisure Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Travel Agent (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Travel and Tourism </li><li>Module 02: Tourism Products and Services </li><li>Module 03: Tour Operating and Travel Retailing </li><li>Module 04: Marketing in Travel and Tourism </li><li>Module 05: Developing Communication Skills </li><li>Module 06: Customer Service and Satisfaction </li><li>Module 07: Customer Relationship Management (CRM) </li><li>Module 08: Human Resource Management in Travel Industry </li><li>Module 09: Crisis and Visitor Attraction Management </li><li>Module 10: Transport Management Procedure </li><li>Module 11: Sustainable Tourism </li><li>Module 12: Public Awareness Campaigns</li></ul> <p><strong>Course 2: Leisure Management (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Leisure Management</li><li>Module 02: Managing and Maintaining a Leisure Facility</li><li>Module 03: Travel, Tourism and Leisure</li><li>Module 04: Managing Hotel and Lodging</li><li>Module 05: Planning for Leisure Services</li><li>Module 06: Leadership in Leisure Industry</li><li>Module 07: Human Resource Management in Leisure Industry</li><li>Module 08: Marketing of Leisure and Recreation</li><li>Module 09: Health, Safety and Welfare</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Travel Agent and Leisure Management bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Travel Agent and Leisure Management bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Travel Agent and Leisure Management bundle to help you in this endeavour. 
Experts design our Travel Agent and Leisure Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Travel Agent and Leisure Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Travel Agent and Leisure Management bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Travel Agent and Leisure Management
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Travel Agent and Leisure Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Travel Agent (Level 4 at QLS)
Module 01: Introduction to Travel and Tourism
Module 02: Tourism Products and Services
Module 03: Tour Operating and Travel Retailing
Module 04: Marketing in Travel and Tourism
Module 05: Developing Communication Skills
Module 06: Customer Service and Satisfaction
Module 07: Customer Relationship Management (CRM)
Module 08: Human Resource Management in Travel Industry
Module 09: Crisis and Visitor Attraction Management
Module 10: Transport Management Procedure
Module 11: Sustainable Tourism
Module 12: Public Awareness Campaigns
Course 2: Leisure Management (Level 4 at QLS)
Module 01: Introduction to Leisure Management
Module 02: Managing and Maintaining a Leisure Facility
Module 03: Travel, Tourism and Leisure
Module 04: Managing Hotel and Lodging
Module 05: Planning for Leisure Services
Module 06: Leadership in Leisure Industry
Module 07: Human Resource Management in Leisure Industry
Module 08: Marketing of Leisure and Recreation
Module 09: Health, Safety and Welfare
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Travel Agent and Leisure Management bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Travel Agent and Leisure Management bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Travel Agent and Leisure Management - Double Endorsed Certificate

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Business Management and Candle Making bundle to help you in this endeavour.</p> <p>Experts design our Business Management and Candle Making bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Business Management and Candle Making sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Business Management and Candle Making bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Business Management and Candle Making</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Business Management and Candle Making resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Candle Making (Level 4 at QLS)</strong></p> <ul> <li>Basics of Candle Making</li><li>Steps of Candle Making</li><li>Handmade Candles</li><li>Moulded Candles</li><li>Dipped Candles</li><li>Basic Candle Recipes</li><li>Adapting Safety in Candle Making</li><li>Decorating</li><li>Setting Up a Business</li><li>Marketing Strategies</li></ul> <p><strong>Course 2: Business Management (Level 7 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Business Management</li><li>Module 02: Operations Management</li><li>Module 03: Introduction to Business Analysis</li><li>Module 04: Strategic Analysis and Product Scope</li><li>Module 05: Project Management</li><li>Module 06: Business Development and Succession Planning</li><li>Module 07- Business Process Management</li><li>Module 08: Planning &amp; Forecasting Operations</li><li>Module 09: Performance Management</li><li>Module 10: Management of Cash and Credit</li><li>Module 11: Managing Risk and Recovery</li><li>Module 12: Quality Management</li><li>Module 13: Communication Skills</li><li>Module 14: Business Environment</li><li>Module 15: Organisational Skills</li><li>Module 16: Negotiation Techniques</li><li>Module 17: Human Resource Management</li><li>Module 18: Motivation and Counselling</li><li>Module 19: Customer Service</li><li>Module 20: Time Management</li><li>Module 21: Conflict Management</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Business Management and Candle Making bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Business Management and Candle Making bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Business Management and Candle Making bundle to help you in this endeavour.
Experts design our Business Management and Candle Making bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Business Management and Candle Making sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Business Management and Candle Making bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Business Management and Candle Making
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Business Management and Candle Making resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Candle Making (Level 4 at QLS)
Basics of Candle Making
Steps of Candle Making
Handmade Candles
Moulded Candles
Dipped Candles
Basic Candle Recipes
Adapting Safety in Candle Making
Decorating
Setting Up a Business
Marketing Strategies
Course 2: Business Management (Level 7 at QLS)
Module 01: Introduction to Business Management
Module 02: Operations Management
Module 03: Introduction to Business Analysis
Module 04: Strategic Analysis and Product Scope
Module 05: Project Management
Module 06: Business Development and Succession Planning
Module 07- Business Process Management
Module 08: Planning & Forecasting Operations
Module 09: Performance Management
Module 10: Management of Cash and Credit
Module 11: Managing Risk and Recovery
Module 12: Quality Management
Module 13: Communication Skills
Module 14: Business Environment
Module 15: Organisational Skills
Module 16: Negotiation Techniques
Module 17: Human Resource Management
Module 18: Motivation and Counselling
Module 19: Customer Service
Module 20: Time Management
Module 21: Conflict Management
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Business Management and Candle Making bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Business Management and Candle Making bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Business Management and Candle Making - Double Endorsed Certificate

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Port and Logistics Management bundle to help you in this endeavour.</p><p>Experts design our Port and Logistics Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Port and Logistics Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p><p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Port and Logistics Management bundle and gain a competitive advantage.</p><p><strong>Learning Outcomes</strong></p><p>This unique bundle will help you to-</p><ul><li>Acquire a deeper understanding of Port and Logistics Management</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Port and Logistics Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p><p><strong>Course Curriculum</strong></p><p><strong>Course 01: Port Management (Level 5 at QLS)</strong></p><ul><li>Module 01: Introduction to Port</li><li>Module 02: Legal Aspects of Port</li><li>Module 03: Introduction to Port Management</li><li>Module 04: Port Management: Planning &amp; Performance</li><li>Module 05: Port Management: Safety &amp; Security</li><li>Module 06: Environmental Risks &amp; Protection</li><li>Module 07: Port Equipment</li><li>Module 08: Growth &amp; Development of Port</li><li>Module 09: Cargoes and Ships</li><li>Module 10: Impact of Changing Ship Technology on Ports</li></ul><p><strong>Course 02: Logistics Management (Level 5 at QLS)</strong></p><ul><li>Module 01: Introduction to Logistic Management</li><li>Module 02: Planning Framework for Logistics</li><li>Module 03: Supply Chain Management</li><li>Module 04: Logistics Management and Organisation</li><li>Module 05: Sourcing, Purchasing, and Procurement</li><li>Module 06: Channels of Distribution</li><li>Module 07: Supplier Relationship Management</li><li>Module 08: Inventory Planning and Management</li><li>Module 09: Principles of Warehousing</li><li>Module 10: Transport Management</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Customer Service and Logistics</li></ul><p><strong>Certification</strong></p><p>Learners will get <strong>2 QLS Endorsed Certificate + 2 CPD Accredited</strong> Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals seeking to enhance their knowledge and skills in port and logistics management.</li><li>Graduates looking to pursue a career in the maritime industry.</li><li>Supply chain professionals aiming to specialize in port operations.</li><li>Entrepreneurs interested in expanding their understanding of global trade.</li><li>Individuals seeking career advancement opportunities in the logistics sector.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Training.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Port Operations Manager: £40,000 - £60,000</li><li>Logistics Coordinator: £25,000 - £35,000</li><li>Supply Chain Analyst: £30,000 - £45,000</li><li>Freight Forwarding Specialist: £28,000 - £40,000</li><li>Customs Compliance Officer: £25,000 - £35,000</li><li>International Trade Consultant: £35,000 - £50,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Port and Logistics Management bundle to help you in this endeavour.
Experts design our Port and Logistics Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Port and Logistics Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Port and Logistics Management bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Port and Logistics Management
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Port and Logistics Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 01: Port Management (Level 5 at QLS)
Module 01: Introduction to Port
Module 02: Legal Aspects of Port
Module 03: Introduction to Port Management
Module 04: Port Management: Planning & Performance
Module 05: Port Management: Safety & Security
Module 06: Environmental Risks & Protection
Module 07: Port Equipment
Module 08: Growth & Development of Port
Module 09: Cargoes and Ships
Module 10: Impact of Changing Ship Technology on Ports
Course 02: Logistics Management (Level 5 at QLS)
Module 01: Introduction to Logistic Management
Module 02: Planning Framework for Logistics
Module 03: Supply Chain Management
Module 04: Logistics Management and Organisation
Module 05: Sourcing, Purchasing, and Procurement
Module 06: Channels of Distribution
Module 07: Supplier Relationship Management
Module 08: Inventory Planning and Management
Module 09: Principles of Warehousing
Module 10: Transport Management
Module 11: Negotiation Techniques
Module 12: Customer Service and Logistics
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
100 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Professionals seeking to enhance their knowledge and skills in port and logistics management.
Graduates looking to pursue a career in the maritime industry.
Supply chain professionals aiming to specialize in port operations.
Entrepreneurs interested in expanding their understanding of global trade.
Individuals seeking career advancement opportunities in the logistics sector.
 Requirements 
Anyone can enrol in this Training.
 Career path 
Port Operations Manager: £40,000 - £60,000
Logistics Coordinator: £25,000 - £35,000
Supply Chain Analyst: £30,000 - £45,000
Freight Forwarding Specialist: £28,000 - £40,000
Customs Compliance Officer: £25,000 - £35,000
International Trade Consultant: £35,000 - £50,000
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Port and Logistics Management

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Document Control &amp; Personal Assistant bundle to help you in this endeavour.  </p> <p>Experts design our Document Control &amp; Personal Assistant bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Document Control &amp; Personal Assistant sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Document Control &amp; Personal Assistant bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Document Control &amp; Personal Assistant</li><li>Help you in achieving your career goal </li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Document Control &amp; Personal Assistant resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Document Control (Level 3 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Document Control</li><li>Module 02: Principles of Document Control and Elements of Document Control Environment</li><li>Module 03: Document Control Lifecycle</li><li>Module 04: Document Control Strategies and Instruments</li><li>Module 05: Document Management</li><li>Module 06: Quality Assurance and Controlling Quality of Documents</li><li>Module 07: Project Document Control</li><li>Module 08: Electronic Document Management Systems and Soft Copy Documentation</li></ul> <p><strong>Course 2: Personal Assistant (Level 7 at QLS)</strong></p> <ul> <li>Module 1: Introduction to Personal Assistant</li><li>Module 2: Business Telephone Skills</li><li>Module 3: Representing Your Boss and Company</li><li>Module 4: Mail Services and Shipping</li><li>Module 5: Travel Arrangements</li><li>Module 6: Organising Meeting and Conferences</li><li>Module 7: Time Management</li><li>Module 8: Record Keeping and Filing Systems</li><li>Module 9: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Introduction to Minute Writing</li><li>Module 16: Preparation for Minute Taking</li><li>Module 17: The Meeting Structure</li><li>Module 18: Minute Meeting, Decision and Action</li><li>Module 19: Roles and Responsibility of Minute Taker</li><li>Module 20: Tips for Minute Taking</li><li>Module 21: Technology in Minute Taking</li><li>Module 22: Building Confidence<strong><br /></strong></li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Document Control &amp; Personal Assistant bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Document Control &amp; Personal Assistant bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Document Control & Personal Assistant bundle to help you in this endeavour. 
Experts design our Document Control & Personal Assistant bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Document Control & Personal Assistant sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Document Control & Personal Assistant bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Document Control & Personal Assistant
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Document Control & Personal Assistant resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Document Control (Level 3 at QLS)
Module 01: Introduction to Document Control
Module 02: Principles of Document Control and Elements of Document Control Environment
Module 03: Document Control Lifecycle
Module 04: Document Control Strategies and Instruments
Module 05: Document Management
Module 06: Quality Assurance and Controlling Quality of Documents
Module 07: Project Document Control
Module 08: Electronic Document Management Systems and Soft Copy Documentation
Course 2: Personal Assistant (Level 7 at QLS)
Module 1: Introduction to Personal Assistant
Module 2: Business Telephone Skills
Module 3: Representing Your Boss and Company
Module 4: Mail Services and Shipping
Module 5: Travel Arrangements
Module 6: Organising Meeting and Conferences
Module 7: Time Management
Module 8: Record Keeping and Filing Systems
Module 9: Business Writing Skills
Module 10 :Organisational Skills
Module 11: Communication Skills
Module 12: Customer Service
Module 13: Effective Planning and Scheduling
Module 14: Invoicing/Petty Cash
Module 15: Introduction to Minute Writing
Module 16: Preparation for Minute Taking
Module 17: The Meeting Structure
Module 18: Minute Meeting, Decision and Action
Module 19: Roles and Responsibility of Minute Taker
Module 20: Tips for Minute Taking
Module 21: Technology in Minute Taking
Module 22: Building Confidence
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Document Control & Personal Assistant bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Document Control & Personal Assistant bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Document Control & Personal Assistant - Double Endorsed Certificate

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Travel Agency &amp; Hospitality and Restaurant Management bundle to help you in this endeavour.  </p> <p>Experts design our Travel Agency &amp; Hospitality and Restaurant Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Travel Agency &amp; Hospitality and Restaurant Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Travel Agency &amp; Hospitality and Restaurant Management bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Travel Agency &amp; Hospitality and Restaurant Management</li><li>Help you in achieving your career goal </li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Travel Agency &amp; Hospitality and Restaurant Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Travel Agency Course (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Travel and Tourism </li><li>Module 02: Tourism Products and Services </li><li>Module 03: Tour Operating and Travel Retailing </li><li>Module 04: Marketing in Travel and Tourism </li><li>Module 05: Developing Communication Skills </li><li>Module 06: Customer Service and Satisfaction </li><li>Module 07: Customer Relationship Management (CRM) </li><li>Module 08: Human Resource Management in Travel Industry </li><li>Module 09: Crisis and Visitor Attraction Management </li><li>Module 10: Transport Management Procedure </li><li>Module 11: Sustainable Tourism </li><li>Module 12: Public Awareness Campaigns</li></ul> <p><strong>Course 2: Hospitality &amp; Restaurant Management (Level 7 at QLS)</strong></p> <ul> <li>Module 1: Introduction to Hospitality Management</li><li>Module 2: An Overview of Hotel Industry</li><li>Module 3: Restaurant Industry</li><li>Module 4: Restaurant Leadership and Management</li><li>Module 5: The Process of Selection and Recruitment in the Hospitality Industry</li><li>Module 6: The Process of Development and Training in the Hospitality Industry</li><li>Module 7: Management of Front Office Operations</li><li>Module 8: Management of Food and Beverage Operations</li><li>Module 9: Food Safety - An Introduction</li><li>Module 10: Supervision of Food Safety</li><li>Module 11: Food Safety Legislation</li><li>Module 12: Food Safety Management System</li><li>Module 13: Food Safety Management Tools</li><li>Module 14: Contamination Hazards</li><li>Module 15: Controlling Contamination</li><li>Module 16: Food Poisoning (Bacterial) and Food-Borne Illness</li><li>Module 17: Food Poisoning (Non-Bacterial)</li><li>Module 18: Personal Hygiene</li><li>Module 19: Food Premises and Equipment: The Design and Construction</li><li>Module 20: Pest Management</li><li>Module 21: Food Safety Training for the Staff</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Travel Agency &amp; Hospitality and Restaurant Management bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Travel Agency &amp; Hospitality and Restaurant Management bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Travel Agency & Hospitality and Restaurant Management bundle to help you in this endeavour. 
Experts design our Travel Agency & Hospitality and Restaurant Management bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Travel Agency & Hospitality and Restaurant Management sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Travel Agency & Hospitality and Restaurant Management bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Travel Agency & Hospitality and Restaurant Management
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Travel Agency & Hospitality and Restaurant Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Travel Agency Course (Level 4 at QLS)
Module 01: Introduction to Travel and Tourism
Module 02: Tourism Products and Services
Module 03: Tour Operating and Travel Retailing
Module 04: Marketing in Travel and Tourism
Module 05: Developing Communication Skills
Module 06: Customer Service and Satisfaction
Module 07: Customer Relationship Management (CRM)
Module 08: Human Resource Management in Travel Industry
Module 09: Crisis and Visitor Attraction Management
Module 10: Transport Management Procedure
Module 11: Sustainable Tourism
Module 12: Public Awareness Campaigns
Course 2: Hospitality & Restaurant Management (Level 7 at QLS)
Module 1: Introduction to Hospitality Management
Module 2: An Overview of Hotel Industry
Module 3: Restaurant Industry
Module 4: Restaurant Leadership and Management
Module 5: The Process of Selection and Recruitment in the Hospitality Industry
Module 6: The Process of Development and Training in the Hospitality Industry
Module 7: Management of Front Office Operations
Module 8: Management of Food and Beverage Operations
Module 9: Food Safety - An Introduction
Module 10: Supervision of Food Safety
Module 11: Food Safety Legislation
Module 12: Food Safety Management System
Module 13: Food Safety Management Tools
Module 14: Contamination Hazards
Module 15: Controlling Contamination
Module 16: Food Poisoning (Bacterial) and Food-Borne Illness
Module 17: Food Poisoning (Non-Bacterial)
Module 18: Personal Hygiene
Module 19: Food Premises and Equipment: The Design and Construction
Module 20: Pest Management
Module 21: Food Safety Training for the Staff
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Travel Agency & Hospitality and Restaurant Management bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Travel Agency & Hospitality and Restaurant Management bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Travel Agency & Hospitality and Restaurant Management - Double Endorsed Certificate

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS24736/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Driver CPC

Rules of the Road & Customer Service - International CPC - Online

<h3><b>Overview</b></h3>
Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our <strong>Customer Service Management </strong>course.

This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards.

The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently.
<h3><b>How will I get my certificate?</b></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><b>Who is this course for?</b></h3>
<span>There is no experience or previous qualifications required for enrolment on this Customer Service Management</span><span>. It is available to all students, of all academic backgrounds.</span>
<h3><b>Requirements</b></h3>
<span>Our Customer Service Management </span><span>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3><b>Career path</b></h3>
<span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3>Course Curriculum</h3><div><p>1 sections • 9 lectures • 01:51:00 total length</p></div><div><div><div><div><div><div><div><p>•Module One - Customer Service : Who We Are and What We Do: 00:16:00</p></div><div><div><p>•Module Two - Customer Service : Establishing Your Attitude: 00:12:00</p></div><div><div><p>•Module Three - Customer Service : Identifying and Addressing Customer Needs: 00:11:00</p></div><div><div><p>•Module Four - Customer Service : Generating Return Business: 00:14:00</p></div><div><div><p>•Module Five: In-Person Customer Service: 00:09:00</p></div><div><div><p>•Module Six - Customer Service : Giving Customer Service over the Phone: 00:11:00</p></div><div><div><p>•Module Seven - Customer Service : Providing Electronic Customer Service: 00:11:00</p></div><div><div><p>•Module Eight - Customer Service : Recovering Difficult Customers: 00:14:00</p></div><div><div><p>•Module Nine - Customer Service : Understanding When to Escalate: 00:13:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently.
Key Features of the Course:
FREE Customer Service CPD-accredited certificate
Get a free student ID card with Customer Service training (£10 applicable for international delivery)
Lifetime access to the Customer Service course materials
The Customer Service program comes with 24/7 tutor support
Get instant access to this Customer Service course
Learn Customer Service training from anywhere in the world
The Customer Service training is affordable and simple to understand
The Customer Service training is an entirely online
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds.
Requirements
Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
Course Curriculum
1 sections • 9 lectures • 01:51:00 hours total
•Module One - Customer Service : Who We Are and What We Do
•Module Two - Customer Service : Establishing Your Attitude
•Module Three - Customer Service : Identifying and Addressing Customer Needs
•Module Four - Customer Service : Generating Return Business
•Module Five: In-Person Customer Service
•Module Six - Customer Service : Giving Customer Service over the Phone
•Module Seven - Customer Service : Providing Electronic Customer Service
•Module Eight - Customer Service : Recovering Difficult Customers
•Module Nine - Customer Service : Understanding When to Escalate

Apex Learning

Customer Success (CS)

Customer Service Management

<div>
	<h3><strong>Description:</strong></h3>
<p><span>To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service.</span></p>
<p><span>In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. </span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li><span>Recognise means to settle connectivities between excellence in customer service as well as your business and policies</span></li>
<li><span>Improvise the skills and practices essential for a customer service-focused manager</span></li>
<li><span>Detect the customers as well as what they are searching for being truly involved</span></li>
<li><span>Recognise who are your customers and what their interests are </span></li>
<li><span>Improve plans for generating engaged employees and satisfied customers in the related business units that you manage</span></li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Level 2 Certificate in Customer Service Management </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Level 2 Certificate in Customer Service Management</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Customer Service Management - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who We Are and What We Do</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establishing Your Attitude</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Return Business</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>In-Person Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Giving Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Electronic Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recovering Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding When to Escalate</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Service Management - Old Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Six Critical Elements</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Five Practices of Leadership</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Level 2 Certificate in Customer Service Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Level 2 Certificate in Customer Service Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Description:
To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service.
In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. 
Learning Outcomes:
Recognise means to settle connectivities between excellence in customer service as well as your business and policies
Improvise the skills and practices essential for a customer service-focused manager
Detect the customers as well as what they are searching for being truly involved
Recognise who are your customers and what their interests are
Improve plans for generating engaged employees and satisfied customers in the related business units that you manage
Assessment:
At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Requirements
Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
Customer Service Management - Updated Version			
	Who We Are and What We Do		00:17:00
	Establishing Your Attitude		00:13:00
	Identifying and Addressing Customer Needs		00:12:00
	Generating Return Business		00:14:00
	In-Person Customer Service		00:10:00
	Giving Customer Service over the Phone		00:12:00
	Providing Electronic Customer Service		00:12:00
	Recovering Difficult Customers		00:15:00
	Understanding When to Escalate		00:14:00
Customer Service Management - Old Version			
	Course Overview		00:05:00
	Six Critical Elements		00:30:00
	Understanding Leadership		00:30:00
	Five Practices of Leadership		00:45:00
Mock Exam			
	Mock Exam- Level 2 Certificate in Customer Service Management		00:20:00
Final Exam			
	Final Exam- Level 2 Certificate in Customer Service Management		00:20:00
Order Your Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

John Academy

IT Certifications

Certificate in Information Security Management Principles (CISMP)

Commercial & Contract Management Certification Program (CCM)

Certified Manager of Quality

FA Level 1

Level 2 Certificate in Customer Service Management

<h3><b>Overview</b></h3>
<p><span>In an era where brand loyalty is highly coveted yet elusive, the '</span><strong><span>Customer Service Management: Recovering Difficult Customers</span></strong><span>' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation.</span></p>
<p><span>Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise.</span></p>
<p><span>Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep.</span></p>
<p><strong><span>Learning Outcomes</span></strong></p>
<ol>
<li><span>Understand the foundational principles of effective customer service management.</span></li>
<li><span>Develop a positive, solution-oriented attitude towards customer interactions.</span></li>
<li><span>Recognise and aptly address diverse customer needs to ensure satisfaction.</span></li>
<li><span>Strategise and implement techniques to ensure return business and loyalty.</span></li>
<li><span>Deliver outstanding customer service face-to-face, telephonically, and digitally.</span></li>
<li><span>Acquire expertise in managing and recovering challenging customer scenarios.</span></li>
<li><span>Distinguish between situations that can be resolved independently and those requiring escalation.</span></li>
</ol>
<h3><strong>Why buy this Customer Service Management: Recovering Difficult Customers?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Customer Service Management: Recovering Difficult Customers</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Customer Service Management: Recovering Difficult Customers </b><span>is suitable for: </span></p>
<ul>
<li><span>Aspiring customer service managers aiming to excel in their roles.</span></li>
<li><span>Businesses seeking to elevate their customer service standards.</span></li>
<li><span>Frontline staff keen on enhancing their customer interaction techniques.</span></li>
<li><span>Team leads or supervisors in charge of customer service departments.</span></li>
<li><span>Entrepreneurs aiming to build a robust customer-centric model.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Customer Service Management: Recovering Difficult Customers </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong><span>Customer Service Manager:</span></strong><span> £25,000 - £45,000 Annually</span></li>
<li><strong><span>Client Relationship Officer:</span></strong><span> £28,000 - £50,000 Annually</span></li>
<li><strong><span>Customer Retention Specialist:</span></strong><span> £24,000 - £40,000 Annually</span></li>
<li><strong><span>Call Centre Supervisor:</span></strong><span> £22,000 - £35,000 Annually</span></li>
<li><strong><span>Customer Experience Strategist:</span></strong><span> £30,000 - £55,000 Annually</span></li>
<li><strong><span>Digital Customer Service Analyst:</span></strong><span> £27,000 - £52,000 Annually</span></li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Service Management: Recovering Difficult Customers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One: Who We Are and What We Do</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two: Establishing Your Attitude</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three: Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four: Generating Return Business</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five: In-Person Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six: Giving Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven: Providing Electronic Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight: Recovering Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine: Understanding When to Escalate</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Customer Service Management: Recovering Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Customer Service Management: Recovering Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Overview
In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation.
Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise.
Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep.
Learning Outcomes
Understand the foundational principles of effective customer service management.
Develop a positive, solution-oriented attitude towards customer interactions.
Recognise and aptly address diverse customer needs to ensure satisfaction.
Strategise and implement techniques to ensure return business and loyalty.
Deliver outstanding customer service face-to-face, telephonically, and digitally.
Acquire expertise in managing and recovering challenging customer scenarios.
Distinguish between situations that can be resolved independently and those requiring escalation.
Why buy this Customer Service Management: Recovering Difficult Customers?
Unlimited access to the course for forever
Digital Certificate, Transcript, student ID all included in the price
Absolutely no hidden fees
Directly receive CPD accredited qualifications after course completion
Receive one to one assistance on every weekday from professionals
Immediately receive the PDF certificate after passing
Receive the original copies of your certificate and transcript on the next working day
Easily learn the skills and knowledge from the comfort of your home
Certification
After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
Who is this course for?
This Customer Service Management: Recovering Difficult Customers is suitable for: 
Aspiring customer service managers aiming to excel in their roles.
Businesses seeking to elevate their customer service standards.
Frontline staff keen on enhancing their customer interaction techniques.
Team leads or supervisors in charge of customer service departments.
Entrepreneurs aiming to build a robust customer-centric model.
Prerequisites
This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
Career path
Customer Service Manager: £25,000 - £45,000 Annually
Client Relationship Officer: £28,000 - £50,000 Annually
Customer Retention Specialist: £24,000 - £40,000 Annually
Call Centre Supervisor: £22,000 - £35,000 Annually
Customer Experience Strategist: £30,000 - £55,000 Annually
Digital Customer Service Analyst: £27,000 - £52,000 Annually
 Course Curriculum

Customer Service Management: Recovering Difficult Customers			
	Module One: Who We Are and What We Do		00:17:00
	Module Two: Establishing Your Attitude		00:12:00
	Module Three: Identifying and Addressing Customer Needs		00:12:00
	Module Four: Generating Return Business		00:14:00
	Module Five: In-Person Customer Service		00:10:00
	Module Six: Giving Customer Service over the Phone		00:12:00
	Module Seven: Providing Electronic Customer Service		00:12:00
	Module Eight: Recovering Difficult Customers		00:15:00
	Module Nine: Understanding When to Escalate		00:14:00
Mock Exam			
	Mock Exam - Customer Service Management: Recovering Difficult Customers		00:20:00
Final Exam			
	Final Exam - Customer Service Management: Recovering Difficult Customers		00:20:00

Studyhub UK

Online Course Marketing

Customer Relationship Management

Dealing With Difficult Customers

Customer Experience Management

Customer Service Management: Recovering Difficult Customers

<p>Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>comes in.</p><p>Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive <strong>10 Hard Copy QLS Certificates</strong> upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.</p><p>But that's not all. Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.</p><p>In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.</p><p>By enrolling in our <strong>Customer Service Manager - QLS Endorsed Bundle</strong>, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.</p><p>Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of customer service management principles and best practices.</li><li>Master the communication skills required to interact with customers and team members effectively.</li><li>Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.</li><li>Learn how to identify and prevent money laundering and terrorist financing.</li><li>Understand the fundamentals of marketing and how they relate to customer service management.</li><li>Develop the confidence and self-esteem needed to excel in a customer service management role.</li><li>Receive career coaching to help guide your professional development and achieve your goals.</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p>Our <strong>Customer Service Manager - QLS Endorsed Bundle </strong>is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.</p><p>The bundle includes courses such as the <strong>Customer Service Advisor Course</strong>, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.</p><p>Other courses, such as the <strong>Anti-Money Laundering (AML) Training</strong> and <strong>Know Your Customer (KYC)</strong> course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.</p><p>The <strong>Marketing Fundamentals</strong> course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Customer Service Advisor Course</li><li><strong>Course 02:</strong> CRM</li><li><strong>Course 03:</strong> Phone-Based Customer Service</li><li><strong>Course 04:</strong> KYC</li><li><strong>Course 05:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 06:</strong> Complete Communication Skills Master Class for Life</li><li><strong>Course 07:</strong> Public Speaking Training</li><li><strong>Course 08:</strong> Marketing Fundamentals</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The <strong>Quality Licence Scheme </strong>ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, <strong>QLS Endorsed</strong> courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious <strong>QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking to enhance their career prospects in customer service management</li><li>Professionals looking to upskill and expand their knowledge in customer service management</li><li>Business owners and entrepreneurs who want to improve customer satisfaction and loyalty</li><li>Anyone interested in pursuing a career in customer service management</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol <strong>Customer Service Manager - QLS Endorsed Bundle</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Manager: £24,000-£50,000 per year</li><li>Customer Relationship Manager: £30,000-£60,000 per year</li><li>Sales Manager: £30,000-£65,000 per year</li><li>Marketing Manager: £25,000-£60,000 per year</li><li>Compliance Manager: £30,000-£65,000 per year</li><li>Operations Manager: £30,000-£65,000 per year</li><li>Business Development Manager: £30,000-£65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Student ID Card</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Did you know that 86% of customers are willing to pay more for great customer service? In today's competitive business environment, exceptional customer service is no longer a luxury but a necessity. That's where our Customer Service Manager - QLS Endorsed Bundle comes in.
Quality Licence Scheme is a leading accreditation body that ensures our courses meet the highest industry standards. When you enrol in our bundle, you'll not only receive training that is recognised by employers, but you'll also receive 10 Hard Copy QLS Certificates upon completion of each course. These certificates will attest to your knowledge and skills, helping you stand out in a crowded job market.
But that's not all. Our Customer Service Manager - QLS Endorsed Bundle includes a range of career-guided courses designed to equip you with the skills and knowledge needed to excel in customer service management. From communication skills to managing customer complaints, our courses cover all aspects of customer service management.
In addition, our bundle includes courses that are relevant to today's business environment. You'll learn how to manage remote teams, navigate virtual communication channels, and build a customer-centric culture in your organisation. These skills are essential in today's digital age, where customers expect a seamless experience across all touchpoints.
By enrolling in our Customer Service Manager - QLS Endorsed Bundle, you'll gain the knowledge to succeed in a customer service management role. Whether you're starting your career or looking to upskill, our courses will provide you with a competitive edge in the job market.
Don't miss out on this opportunity to enhance your career prospects. Enrol now and take the first step towards becoming a customer service management expert.
Learning Outcomes:
Develop a comprehensive understanding of customer service management principles and best practices.
Master the communication skills required to interact with customers and team members effectively.
Gain knowledge of customer relationship management tools and techniques to enhance customer satisfaction.
Learn how to identify and prevent money laundering and terrorist financing.
Understand the fundamentals of marketing and how they relate to customer service management.
Develop the confidence and self-esteem needed to excel in a customer service management role.
Receive career coaching to help guide your professional development and achieve your goals.
Why Choose Imperial Academy?
Fully Online Training
QLS Endorsed & CPD Accredited Certificate
No Time Limits. Study at Your Own Pace
Expert Instructors
Audio Visual Training
Up-to-date Curriculum and Valuable Guidelines
Our Customer Service Manager - QLS Endorsed Bundle is a comprehensive training program that includes 10 QLS Endorsed courses designed to prepare you with the knowledge needed to excel in customer service management. You'll learn how to deliver exceptional customer service, manage teams, and create a customer-centric culture within your organisation.
The bundle includes courses such as the Customer Service Advisor Course, which covers the essential skills required to provide excellent customer service. You'll learn how to communicate effectively with customers, resolve complaints, and build long-term relationships.
Other courses, such as the Anti-Money Laundering (AML) Training and Know Your Customer (KYC) course, will help you understand the legal and regulatory frameworks surrounding money laundering and terrorist financing. You'll gain knowledge of the key regulations and compliance requirements, as well as best practices for preventing financial crime.
The Marketing Fundamentals course will provide you with an overview of the key marketing principles and how they relate to customer service management. You'll learn how to identify and understand your target audience, develop marketing strategies, and measure the success of your campaigns.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Customer Service Advisor Course
Course 02: CRM
Course 03: Phone-Based Customer Service
Course 04: KYC
Course 05: Anti-Money Laundering (AML) Training
Course 06: Complete Communication Skills Master Class for Life
Course 07: Public Speaking Training
Course 08: Marketing Fundamentals
Course 09: Career Coaching
Course 10: The Unstoppable Self-Confidence & High Self-Esteem Blueprint
Certificate:
The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS Endorsed courses deliver not only deep knowledge but also add great value to the resume.
After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!
Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 Who is this course for? 
Individuals seeking to enhance their career prospects in customer service management
Professionals looking to upskill and expand their knowledge in customer service management
Business owners and entrepreneurs who want to improve customer satisfaction and loyalty
Anyone interested in pursuing a career in customer service management
 Requirements 
Anyone can enrol Customer Service Manager - QLS Endorsed Bundle.
 Career path 
Customer Service Manager: £24,000-£50,000 per year
Customer Relationship Manager: £30,000-£60,000 per year
Sales Manager: £30,000-£65,000 per year
Marketing Manager: £25,000-£60,000 per year
Compliance Manager: £30,000-£65,000 per year
Operations Manager: £30,000-£65,000 per year
Business Development Manager: £30,000-£65,000 per year
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 
PDF Certificate
 Digital certificate - Included 
Student ID Card
 Digital certificate - Included 

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified
In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.
Learning Outcomes:
Apply defusing techniques in Customer Service interactions.
Employ proactive strategies in Customer Service management.
Utilise problem-solving methods to enhance Customer Service.
Engage in brainstorming for effective Customer Service solutions.
Channel customer anger through Customer Service skills.
More Benefits:
LIFETIME access
Device Compatibility
Free Workplace Management Toolkit
 Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: 

Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude.
Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes.
Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach.
Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.
Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Empower UK Employment Training

Know Your Customer (KYC)

Customer Relations

Problem Solving

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Customer Service Representative Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Customer Service Representative Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Customer Service Representative Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Customer Service Representative Diploma </strong>course provides complete 360-degree training on Customer Service Representative Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Customer Service Representative Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Customer Service Representative Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 02: Customer Service Manager Training and Front Desk Certification</li><li>Course 03: Customer Relationship Management</li><li>Course 04: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 05: Customer Service Fraud Officer</li><li>Course 06: Know Your Customer (KYC)</li><li>Course 07: Phone-Based Customer Service</li><li>Course 08: Service Helpdesk &amp; Technical Support Course</li><li>Course 09: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 10: Office Skills and Administration</li><li>Course 11: Complaints Handling for Customer Care: Best Practices</li><li>Course 12: Customer Service &amp; Environment</li><li>Course 13: Receptionist Diploma</li><li>Course 14: Effective Communication Skills Diploma</li><li>Course 15: Help Desk Training</li><li>Course 16: Customer Service Management: Recovering Difficult Customers</li><li>Course 17: Professional Certificate in Front Office</li><li>Course 18: Ecommerce Management, Branding &amp; Marketing</li><li>Course 19: Professional Crisis Management Certificate</li><li>Course 20: Marketing Strategies for Business</li><li>Course 21: Conflict Resolution</li><li>Course 22: Conversation Virtually with Anyone</li><li>Course 23: Line Management</li><li>Course 24: Workplace Productivity Training</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Customer Service Representative Diploma </strong>course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. It has been designed by our Customer Service Representative Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Customer Service Representative Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Service Representative Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Customer Service Representative Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Service Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Customer Service Representative Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Customer Service Representative Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Customer Service Representative Diploma lessons</li><li>One to one assistance from Customer Service Representative Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Customer Service Representative Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Customer Service Representative Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Customer Service Representative Diploma certificate and transcript on the next working day</li><li>Easily learn the Customer Service Representative Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Service Representative Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Service Representative Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Customer Service Representative Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Customer Service Representative Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Customer Service Representative Diploma </strong>career because this course includes various courses as a bonus. This Customer Service Representative Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Service Representative Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle**
 Customer Service Representative Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **
Take the initial steps toward a successful long-term career by studying the Customer Service Representative Diploma package online with Studyhub through our online learning platform. The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.
This Customer Service Representative Diploma course provides complete 360-degree training on Customer Service Representative Diploma. You'll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course
This Customer Service Representative Diploma Bundle consists the following career oriented courses:
Course 01: Diploma in Customer Service & Handling Complaints
Course 02: Customer Service Manager Training and Front Desk Certification
Course 03: Customer Relationship Management
Course 04: Retail Customer Service & Effective Customer Targeting
Course 05: Customer Service Fraud Officer
Course 06: Know Your Customer (KYC)
Course 07: Phone-Based Customer Service
Course 08: Service Helpdesk & Technical Support Course
Course 09: Call Centre Training: Excelling in Customer Service and Communication
Course 10: Office Skills and Administration
Course 11: Complaints Handling for Customer Care: Best Practices
Course 12: Customer Service & Environment
Course 13: Receptionist Diploma
Course 14: Effective Communication Skills Diploma
Course 15: Help Desk Training
Course 16: Customer Service Management: Recovering Difficult Customers
Course 17: Professional Certificate in Front Office
Course 18: Ecommerce Management, Branding & Marketing
Course 19: Professional Crisis Management Certificate
Course 20: Marketing Strategies for Business
Course 21: Conflict Resolution
Course 22: Conversation Virtually with Anyone
Course 23: Line Management
Course 24: Workplace Productivity Training
Course 25: Decision Making and Critical Thinking Online Course
The Customer Service Representative Diploma course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. It has been designed by our Customer Service Representative Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.
The Customer Service Representative Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Service Representative Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.
This Customer Service Representative Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Service Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly.
The Customer Service Representative Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.
In this exclusive Customer Service Representative Diploma bundle, you really hit the jackpot. Here's what you get:
Step by step Customer Service Representative Diploma lessons
One to one assistance from Customer Service Representative Diplomaprofessionals if you need it
Innovative exams to test your knowledge after the Customer Service Representative Diplomacourse
24/7 customer support should you encounter any hiccups
Top-class learning portal
Unlimited lifetime access to all twenty-five Customer Service Representative Diploma courses
Digital Certificate, Transcript and student ID are all included in the price
PDF certificate immediately after passing
Original copies of your Customer Service Representative Diploma certificate and transcript on the next working day
Easily learn the Customer Service Representative Diploma skills and knowledge you want from the comfort of your home
 CPD 
250 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This Customer Service Representative Diploma training is suitable for -
Students
Recent graduates
Job Seekers
Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Service Representative Diploma
 Requirements 
To participate in this Customer Service Representative Diploma course, all you need is -
A smart device
A secure internet connection
And a keen interest in Customer Service Representative Diploma
 Career path 
You will be able to kickstart your Customer Service Representative Diploma career because this course includes various courses as a bonus. This Customer Service Representative Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Service Representative Diploma career opportunities.
 Certificates 
CPD Accredited Certificate
 Digital certificate - Included 
CPD Accredited e-Certificate - Free
CPD Accredited Hardcopy Certificate - Free
Enrolment Letter - Free
Student ID Card - Free

Service Design Courses (SDC)

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

Customer Service Representative Diploma - CPD Accredited

<p>Give a compliment to your career and take it to the next level. This<strong> Candle Making Business </strong>will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Candle Making Business bundle will help you stay ahead of the pack.</p><p>Throughout the Candle Making Business programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Candle Making Business course, you will get <strong>10 premium courses, an original</strong> Hardcopy, <strong>11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Candle Making Business Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01:</strong> Candle Making Business</li><li><strong> Course 02:</strong> Handmade Soap Making</li><li><strong> Course 03:</strong> Business Branding</li><li><strong> Course 04:</strong> Disruptive Innovation for Business</li><li><strong> Course 05:</strong> Diploma in Lean Process and Six Sigma</li><li><strong> Course 06:</strong> Marketing Fundamentals</li><li><strong> Course 07:</strong> Sales: Psychology of Customers</li><li><strong> Course 08:</strong> Digital Marketing Business Tips</li><li><strong> Course 09:</strong> Customer Service Management</li><li><strong> Course 10:</strong> Commercial Law 2021</li><li><strong> Course 11:</strong> Basic Photography Course</li></ul><p>Enrol now in Candle Making Business to advance your career, and use the premium study materials from Apex Learning.<br />Certificate:</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Candle Making Business expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Candle Making Business bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Candle Making Business course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Candle Making Business</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Give a compliment to your career and take it to the next level. This Candle Making Business will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Candle Making Business bundle will help you stay ahead of the pack.
Throughout the Candle Making Business programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.
Along with this Candle Making Business course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.
This Candle Making Business Bundle Consists of the following Premium courses: 
Course 01: Candle Making Business
Course 02: Handmade Soap Making
Course 03: Business Branding
Course 04: Disruptive Innovation for Business
Course 05: Diploma in Lean Process and Six Sigma
Course 06: Marketing Fundamentals
Course 07: Sales: Psychology of Customers
Course 08: Digital Marketing Business Tips
Course 09: Customer Service Management
Course 10: Commercial Law 2021
Course 11: Basic Photography Course
Enrol now in Candle Making Business to advance your career, and use the premium study materials from Apex Learning.
Certificate:
PDF Certificate: Free (Previously it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Candle Making Business expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.
 CPD 
110 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone from any background can enrol in this Candle Making Business bundle.
 Requirements 
This Candle Making Business course has been designed to be fully compatible with tablets and smartphones.
 Career path 
Having this expertise will increase the value of your CV and open you up to multiple job sectors.
 Certificates 
Certificate of completion
 Digital certificate - Included 
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Candle Making Business) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Candle Making Business

<p>Give a compliment to your career and take it to the next level. This<strong> Sales and Marketing </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Sales and Marketing skills for your next job or elevate your skills for your next promotion, this Sales and Marketing bundle will help you stay ahead of the pack.</p><p>Throughout the Sales and Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Sales and Marketing course, you will get <strong>19 premium courses, an original </strong><strong>hardcopy</strong>, <strong>20 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Sales and Marketing Bundle Consists of the following Premium courses:</strong></p><ul><li><strong> Course 01: </strong>Marketing Online Course<strong><br /></strong></li><li><strong> Course 02: </strong>Sales &amp; Selling Management Course<strong><br /></strong></li><li><strong> Course 03: </strong>Strategic Planning and Analysis for Marketing<strong><br /></strong></li><li><strong> Course 04: </strong>Digital Marketing Starting an online E-Commerce Store<strong><br /></strong></li><li><strong> Course 05: </strong>Affiliate Marketing<strong><br /></strong></li><li><strong> Course 06: </strong>Social Media Marketing Training<strong><br /></strong></li><li><strong> Course 07: </strong>Research Methods in Business<strong><br /></strong></li><li><strong> Course 08: </strong>How To Build Sales Funnels With ClickFunnels<strong><br /></strong></li><li><strong> Course 09: </strong>The #1 LinkedIn Marketing &amp; Sales Lead Generation Blueprint<strong><br /></strong></li><li><strong> Course 10: </strong>Facebook Marketing Strategy for Business<strong><br /></strong></li><li><strong> Course 11: </strong>Professional Email Marketing Diploma<strong><br /></strong></li><li><strong> Course 12: </strong>Instragam Marketing Masterclass<strong><br /></strong></li><li><strong> Course 13: </strong>Customer Service Management<strong><br /></strong></li><li><strong> Course 14: </strong>Content Writing &amp; Copy Writing For SEO and Sales<strong><br /></strong></li><li><strong> Course 15: </strong>Commercial Law 2021<strong><br /></strong></li><li><strong> Course 16: </strong>Level 3 Tax Accounting<strong><br /></strong></li><li><strong> Course 17: </strong>Phone-Based Customer Service<strong><br /></strong></li><li><strong> Course 18: </strong>Effective Communication Skills Diploma<strong><br /></strong></li><li><strong> Course 19: </strong>Data Analysis and Forecasting in Excel<strong><br /></strong></li><li><strong> Course 20: </strong>Time Management Training - Online Course</li></ul><p>Enrol now in Sales to advance your career, and use the premium study materials from Apex Learning.</p><p>The Sales and Marketing bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Sales and Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Sales and Marketing from any place in your own time without travelling for classes.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Marketing Online Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        205 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Sales and Marketing bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Sales and Marketing course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course <strong>Marketing Online Course</strong> absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Give a compliment to your career and take it to the next level. This Sales and Marketing bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Sales and Marketing skills for your next job or elevate your skills for your next promotion, this Sales and Marketing bundle will help you stay ahead of the pack.
Throughout the Sales and Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.
Along with this Sales and Marketing course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts.
This Sales and Marketing Bundle Consists of the following Premium courses:
Course 01: Marketing Online Course
Course 02: Sales & Selling Management Course
Course 03: Strategic Planning and Analysis for Marketing
Course 04: Digital Marketing Starting an online E-Commerce Store
Course 05: Affiliate Marketing
Course 06: Social Media Marketing Training
Course 07: Research Methods in Business
Course 08: How To Build Sales Funnels With ClickFunnels
Course 09: The #1 LinkedIn Marketing & Sales Lead Generation Blueprint
Course 10: Facebook Marketing Strategy for Business
Course 11: Professional Email Marketing Diploma
Course 12: Instragam Marketing Masterclass
Course 13: Customer Service Management
Course 14: Content Writing & Copy Writing For SEO and Sales
Course 15: Commercial Law 2021
Course 16: Level 3 Tax Accounting
Course 17: Phone-Based Customer Service
Course 18: Effective Communication Skills Diploma
Course 19: Data Analysis and Forecasting in Excel
Course 20: Time Management Training - Online Course
Enrol now in Sales to advance your career, and use the premium study materials from Apex Learning.
The Sales and Marketing bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Sales and Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Sales and Marketing from any place in your own time without travelling for classes.
Certificate:
PDF Certificate: Free (Previously it was £6*11 = £66)
Hard Copy Certificate: Free (For The Marketing Online Course: Previously it was £10)
 CPD 
205 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone from any background can enrol in this Sales and Marketing bundle.
 Requirements 
This Sales and Marketing course has been designed to be fully compatible with tablets and smartphones.
 Career path 
Having this expertise will increase the value of your CV and open you up to multiple job sectors.
 Certificates 
Certificate of completion
 Digital certificate - Included 
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course Marketing Online Course absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Sales Management and Marketing - CPD Certified

<p>Give a compliment to your career and take it to the next level. This<strong> Business Marketing </strong>bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Business Marketing skills for your next job or elevate your skills for your next promotion, this Business Marketing bundle will help you stay ahead of the pack.</p><p>Throughout the Business Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Business Marketing course, you will get <strong>19 premium courses, an original </strong><strong>hardcopy</strong>, <strong>20 PDF certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p><strong>This Business Marketing Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Marketing Online Course<strong><br /></strong></li><li><strong> Course 02: </strong>Strategic Planning and Analysis for Marketing<strong><br /></strong></li><li><strong> Course 03: </strong>Lead Generation with Attraction Marketing for Business<strong><br /></strong></li><li><strong> Course 04: </strong>Business Law<strong><br /></strong></li><li><strong> Course 05: </strong>Sales &amp; Selling Management Course<strong><br /></strong></li><li><strong> Course 06: </strong>Property Marketing<strong><br /></strong></li><li><strong> Course 07: </strong>Digital Marketing Starting an online E-Commerce Store<strong><br /></strong></li><li><strong> Course 08: </strong>Affiliate Marketing<strong><br /></strong></li><li><strong> Course 09: </strong>Social Media Marketing Training<strong><br /></strong></li><li><strong> Course 10: </strong>Research Methods in Business<strong><br /></strong></li><li><strong> Course 11: </strong>How To Build Sales Funnels With Click Funnels<strong><br /></strong></li><li><strong> Course 12: </strong>The #1 LinkedIn Marketing &amp; Sales Lead Generation Blueprint<strong><br /></strong></li><li><strong> Course 13: </strong>Facebook Marketing Strategy for Business<strong><br /></strong></li><li><strong> Course 14: </strong>Professional Email Marketing Diploma<strong><br /></strong></li><li><strong> Course 15: </strong>Instragam Marketing Masterclass<strong><br /></strong></li><li><strong> Course 16: </strong>Level 3 Tax Accounting<strong><br /></strong></li><li><strong> Course 17: </strong>Customer Service Management<strong><br /></strong></li><li><strong> Course 18: </strong>Content Writing &amp; Copy Writing For SEO and Sales<strong><br /></strong></li><li><strong> Course 19: </strong>Data Analysis and Forecasting in Excel<strong><br /></strong></li><li><strong> Course 20: </strong>Time Management Training - Online Course</li></ul><p>Enrol now in Business Marketing to advance your career, and use the premium study materials from Apex Learning.</p><p>The Business Marketing bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Business Marketing from any place in your own time without travelling for classes.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Marketing Online Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        205 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course <strong>Marketing Online Course</strong> absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Give a compliment to your career and take it to the next level. This Business Marketing bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Business Marketing skills for your next job or elevate your skills for your next promotion, this Business Marketing bundle will help you stay ahead of the pack.
Throughout the Business Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.
Along with this Business Marketing course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts.
This Business Marketing Bundle Consists of the following Premium courses: 
Course 01: Marketing Online Course
Course 02: Strategic Planning and Analysis for Marketing
Course 03: Lead Generation with Attraction Marketing for Business
Course 04: Business Law
Course 05: Sales & Selling Management Course
Course 06: Property Marketing
Course 07: Digital Marketing Starting an online E-Commerce Store
Course 08: Affiliate Marketing
Course 09: Social Media Marketing Training
Course 10: Research Methods in Business
Course 11: How To Build Sales Funnels With Click Funnels
Course 12: The #1 LinkedIn Marketing & Sales Lead Generation Blueprint
Course 13: Facebook Marketing Strategy for Business
Course 14: Professional Email Marketing Diploma
Course 15: Instragam Marketing Masterclass
Course 16: Level 3 Tax Accounting
Course 17: Customer Service Management
Course 18: Content Writing & Copy Writing For SEO and Sales
Course 19: Data Analysis and Forecasting in Excel
Course 20: Time Management Training - Online Course
Enrol now in Business Marketing to advance your career, and use the premium study materials from Apex Learning.
The Business Marketing bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Business Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Business Marketing from any place in your own time without travelling for classes.
Certificate:
PDF Certificate: Free (Previously it was £6*11 = £66)
Hard Copy Certificate: Free (For The Marketing Online Course: Previously it was £10)
 CPD 
205 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone from any background can enrol in this bundle.
 Requirements 
This course has been designed to be fully compatible with tablets and smartphones.
 Career path 
Having this expertise will increase the value of your CV and open you up to multiple job sectors.
 Certificates 
Certificate of completion
 Digital certificate - Included 
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course Marketing Online Course absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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Waiter Training and Food Safety - Double Endorsed Certificate

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Leisure Management and Concierge - Double Endorsed Certificate

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Hospitality and Leisure Management - Double Endorsed Certificate

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Travel Agent and Leisure Management - Double Endorsed Certificate

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Business Management and Candle Making - Double Endorsed Certificate

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Port and Logistics Management

By Imperial Academy

Document Control & Personal Assistant - Double Endorsed Certificate

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Travel Agency & Hospitality and Restaurant Management - Double Endorsed Certificate

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