Fall into Savings. Enjoy the biggest price fall this Autumn! Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Xero and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Xero bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Xero course that will enhance your skills and prepare you for the competitive job market. Also, our Xero experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Xero, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Xero Bundle Consists of the following Premium courses: Course 01: Level 3 Xero Training Course 02: Payroll Management - Diploma Course 03: Introduction to Accounting Course 04: Accounting and Bookkeeping Level 2 Course 05: Managerial Accounting Masterclass Course 06: Diploma in Quickbooks Bookkeeping Course 07: Theory of Constraints, Throughput Accounting and Lean Accounting Course 08: Internal Audit Training Diploma Course 09: Level 3 Tax Accounting Course 10: Team Management Course 11: Business Analysis Level 3 Course 12: GDPR Data Protection Level 5 Course 13: Microsoft Excel Training: Depreciation Accounting Course 14: Microsoft Excel Level 3 Benefits you'll get choosing Apex Learning for this Xero: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Xero Bundle Course 01: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 02: Payroll Management - Diploma Sage 50 Payroll for Beginners Module 1: Payroll Basics Module 2: Company Settings Module 3: Legislation Settings Module 4: Pension Scheme Basics Module 5: Pay Elements Module 6: The Processing Date Module 7: Adding Existing Employees Module 8: Adding New Employees Module 9: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures Sage 50 Payroll Intermediate Level Module 1: The Outline View and Criteria Module 2: Global Changes Module 3: Timesheets Module 4: Departments and Analysis Module 5: Holiday Schemes Module 6: Recording Holidays Module 7: Absence Reasons Module 8: Statutory Sick Pay Module 9: Statutory Maternity Pay Module 10: Student Loans Module 11: Company Cars Module 12: Workplace Pensions Module 13: Holiday Funds Module 14: Roll Back Module 15: Passwords and Access Rights Module 16: Options and Links Module 17: Linking Payroll to Accounts Course 03: Introduction to Accounting Accounting Fundamental What is Financial Accounting Accounting Double Entry System and Fundamental Accounting Rules Financial Accounting Process and Financial Statements Generates Basic Accounting Equation and Four Financial Statements Define Chart of Accounts and Classify the accounts External and Internal Transactions with companies Short Exercise to Confirm what we learned in this section Accounting Policies What are Major Accounting Policies need to be decided by companies Depreciation Policies Operational Fixed Asset Controls Inventory Accounting and Controls Revenue Accounting and Controls Course 04: Accounting and Bookkeeping Level 2 Introduction to the course Introduction to Bookkeeping Bookkeeping systems Basics of Bookkeeping The functionality of bookkeeping On a personal note Course 05: Managerial Accounting Masterclass Setion 1 Manaerial Accounting Defined Financial Accounting Compared to Managerial Accounting Trends Foundation Concepts Setion 2 Process costing vs Job Cost Job cost part 1 Job cost part 2 Allocating costs to multiple products Departmental Overhead Rate Activity-Based Costing Setion 3 Cost Behavior Cost Behavior Continued Break Even Point Break Even Point Changes Sales Mix Pricing Short Term Decisions Section 4 Budgeting Intro Budgetin continued Operating Budgets Cash Budget Budgeted Balance Sheet Performance Evaluation Performance Evaluation Cont Standards Standard Costs Continued Setion 5 Capital Investment Decisions Capital Investment Analysis Course 06: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 07: Theory of Constraints, Throughput Accounting and Lean Accounting The Theory of Constraints and Throughput Accounting Lean Accounting Summary and Lean Accounting Assignment Course 08: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Internal Control and Control Risk Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor Course 09: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 10: Presenting Financial Information Presenting Financial Information The Hierarchy of Performance Indicators The Principle of Effective Reports Guidelines for Designing Management Reports Methods of Presenting Performance Data The Control Chart: Highlighting the Variation in the Data The Pareto Chart: Highlighting Priorities Exercise: The Control Chart An Example Management Report Interpreting Performance Data Supporting Colleagues by Giving Feedback Data Visualisation Final Thoughts on Presenting Financial Information Course 11: Business Analysis Level 3 Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Ratio Analysis Stakeholder Analysis and Management Course 12: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 13: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 14: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Xero bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Xero is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Xero Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Project Management: Project Management Course Online This Project Management: Project Management Course was designed for job seekers and those who are already employed in a company. It fulfils the majority of your project management and administration needs. The Project Management: Project Management Course covers everything you will need to succeed as a project manager. It also covers several aspects of global project management. This is a hands-on Project Management: Project Management Course that will teach you about project management from various perspectives. This Project Management: Project Management Course will teach you how to effectively manage any project, no matter how large or small. This Project Management: Project Management Course provides you with a thorough theoretical as well as practical understanding of project management. It explains how to use various tools and methods and evaluate various plans, such as communication, time, budget, efficiency, and risk plans. This Project Management: Project Management Course is ideal for you if you want to succeed in this field. Main Course: Level 7 Project Management Free Courses Course 01: Level 3 Business Administration Course 02: Level 5 Diploma in Business Analysis Special Offers of this Project Management: Project Management Course This Project Management: Project Management Course includes a FREE PDF Certificate. Lifetime access to this Project Management: Project Management Course Instant access to this Project Management: Project Management Course Get FREE Tutor Support from Monday to Friday in this Project Management: Project Management Course [ Note: Free PDF certificate as soon as completing the Project Management: Project Management Course] Project Management: Project Management Course Online Industry Experts Designed this Project Management: Project Management Course into 17 detailed modules. Detailed Course Curriculum of this Level 7 Project Management Course Module 01: Introduction to Project Management Module 02: Project Lifecycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Managing Conflict Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method of Project Management Course After completing each module of the Project Management: Project Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Project Management Course After completing the MCQ/Assignment assessment for this Project Management: Project Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Project Management: Project Management Course Online This Project Management: Project Management Course for anyone who wants to improve their project management skills and try their hand at it. People who work in the following fields will benefit from this Project Management: Project Management Course: Project Manager Project Supervisor Project Assistant Requirements Project Management: Project Management Course Online Students who intend to enroll in this Project Management: Project Management Course must meet the following requirements: Project Management: Good command of the English language Project Management: Must be vivacious and self-driven. Project Management: Basic computer knowledge Project Management: A minimum of 16 years of age is required. Career path Project Management: Project Management Course Online Project Management: Project Management Course offers a wide range of career opportunities, including: Assisting with a project Co-Ordinator of the project Certificates Certificate of completion Digital certificate - Included
This online time and workload management course will help you avoid rushing and teach you to be more assertive while managing your time and workload. You will also be able to develop teamwork and plan more efficient meetings using this flexible online course. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme The time and workload management skills. How to avoid rushing and start making a schedule. Recognise obstacles to time management and overcome them. How to make a schedule for the proper time and workload management. Apply the basic concepts of time management How to manage the time assertively. How to plan the breaks in between your busy schedule to avoid excessive workload. Learn the importance of control in time and workload management. Perform reflective practices. Time and Workload Management Training Course Overview This time and workload management course will teach you how to manage your time and workload. This online course will also help you understand the importance of planning in time management. After taking this online course, you will be able to make a list and plan the work according to priority. By the end of the course, you will have a better understanding of the workload and time management skills. You will also be able to plan your tasks according to your priorities and manage your time assertively. Who should take this course? This time and workload management course are best suited for those who want to gain sufficient control of their workday. Those who wish to plan their timetable more productively and efficiently can also opt for this course. This online course is also ideal for those who want to improve their job prospects. Entry Requirement There are no academic entry requirements for this Time and Workload Management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This time and workload management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Welcome and Introduction Introductory Video Lesson One: Why it is Important to Get it Right Why it is Important to Get it Right Lesson Two: Too Much Work is Too Much Work Lesson Two Introduction Lesson 2.2: Stop Rushing Lesson 2.3: Don't be a Perfectionist Lesson 2.4: Use Lists Lesson 2.5: Be Assertive Lesson 2.6: Delegate Lesson 2.7: Press the Right Buttons Lesson 2.8: Take Breaks Lesson 2.9: Be creative Lesson 2.10: Manage Your Workload; Don't Let it Manage You Lesson Three: Managing Energy as Well as Time Principle 2: Managing Energy as Well as Time Lesson Four: Skills Not Qualities Skills Not Qualities Lesson Five: Investing Time to Save Time Lesson 5.1: The Importance of Control Lesson 5.2: Use Meetings Effectively Lesson 5.3: The 80/20 Rule Lesson 5.4: Develop Teamwork Lesson 5.5: The Right Person for the Job Lesson 5-6: A Change is as Good as a Rest Lesson 5.7: Address problems Lesson 5.8: Reflective Practice Lesson 5.9: Spirituality Lesson 5.10: Personal Renewal Lesson Six: Putting the Principles into Practice Putting the Principles into Practice Conclusion Concluding video Supplementary Resources Supplementary Resources - Time and Workload Management Assessment Assessment - Time and Workload Management Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Course Overview Strategic management helps develop a sustainable business model to ensure success. This Executive Strategy and Management course is specially designed for executives and managers to plan and implement winning organisational strategies. The course will introduce the concepts and techniques of strategic management to develop and implement successful business strategies. Here, you will gain valuable insights into the strategy fundamentals and identify the core competencies of strategic managers for business growth. In addition, you'll determine the factors that influence strategic planning and discover the strategic management tools and concepts to create and drive strategic objectives within your organisation. Learning Outcomes Learn how to develop and implement a successful strategic plan Identify the essential components of strategic planning Determine how to derive a strategy from a company's vision and mission Identify what makes a successful business strategy Acquire strategic thinking competencies Who is the Project Management Fundamentals Course for? This Executive Strategy and Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: People who are in decision-making positions Executives and managers People aspiring to become managers. Professionals with direct experience in managing a team. People looking to change careers and learn new skills Those interested in learning more about executive Strategy & Management Why Choose this Diploma in Project Management Fundamentals Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Executive Strategy and Management Module 01: Strategy Fundamentals 00:30:00 Module 02: Strategic Planning Competencies 00:20:00 Module 03: Executive Strategy and Management 00:55:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
Course overview If you wish to receive more hotel bookings, focus on revenue management. The Fundamentals of Revenue Management course will guide you through implementing revenue management strategies and techniques to grow your hotel business. Effective revenue management helps to understand the market, predict customer demands and implement better pricing strategies. Through The Fundamentals of Revenue Management course, you will get equipped with the fundamental skills to boost hotel revenues. It will educate you on the key performance indicator in hotel revenue management. You will learn the process of forecasting and pricing strategies of hotel revenue management. In addition, you will learn how to build an effective overbooking strategy to increase profitability. Take all the necessary steps to promote your hotel by enrolling right away! Learning outcomes Understand the fundamentals of hotel revenue management Learn about revenue management key performance indicators Learn about the profitable distribution strategy Strengthen your knowledge of pricing in revenue management Learn the overbooking practices for profitability Learn the best practices to promote your hotel Who is this course for Aspiring professionals interested in learning the revenue management strategies to boost hotel sales can take this The Fundamentals of Revenue Management course. The in-demand skills gained from this training will provide excellent opportunities for a career in the hotel industry. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Fundamentals of Revenue Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Hotel Manager Reservations and Revenue Manager Hotel General Manager Business Development Manager Hotel Owner The Fundamentals of Revenue Management Module 1. Fundamentals of Hotel Revenue Management 00:18:00 Module 2. Importance of Revenue Management 00:24:00 Module 3. Key Performance Indicator in Revenue Management 00:20:00 Module 4. Forecasting of Hotel Revenue Management 00:23:00 Module 5. Pricing of Hotel Revenue Management 00:24:00 Module 6. Profitable Distribution Strategy 00:19:00 Module 7. Overbooking Practices in Hotel Revenue Management 00:13:00 Module 8. How to Promote your Hotel 00:18:00 Module 9. Customer and Other Essential Factors 00:15:00 Module 10. The Future of Hotel Revenue Management in UK 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This course aims to provide learners with a comprehensive understanding of Management Information Systems (MIS) and its key concepts, such as evolution, features, functions, and its role in organizations. The course will also explore the relationship between MIS and management, the environment, users, and approaches to MIS development. By the end of the course, learners will appreciate the importance of MIS in a competitive business environment. After the successful completion of the course, you will be able to learn about the following, The definitions of management information system (MIS). Mis evolution. Key features of MIS. Management and functions of a manager. Managers and the environment. The concept of information system and knowledge. The role and impact of management information systems in an organization. The key concepts of Management information systems and computers. Management information system and academic. Mis and users. Approaches to MIS Development. Importance of MIS in a competitive business environment. This course offers an in-depth exploration of Management Information Systems (MIS) and its key concepts. The course begins by defining MIS and tracing its evolution over time. It then covers the key features of MIS and the functions of a manager. The course also delves into the relationship between managers and the environment and how MIS supports decision-making in such contexts. This course offers an in-depth exploration of Management Information Systems (MIS) and its key concepts. The course begins by defining MIS and tracing its evolution over time. It then covers the key features of MIS and the functions of a manager. The course also delves into the relationship between managers and the environment and how MIS supports decision-making in such contexts. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Management Information Systems Self-paced pre-recorded learning content on this topic. Fundamentals of Management Information Systems Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business & Data Analysts & IT Managers Project & Marketing Managers Sales & Financial Analysts Human Resource & Operations Managers Supply Chain Managers Technology Consultants & Management Consultants Entrepreneurs & Business Owners Information System Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
This comprehensive course is designed to offer insights into the fundamental concepts and principles of customer relationship management (CRM), encompassing its application in diverse commercial settings, the array of available CRM technologies, and the pivotal attributes characterizing CRM systems. It delves into the correlation between CRM and customer experience, explores the advantages of adopting CRM systems, and elucidates the foundational principles essential for effective CRM strategies. Upon successful completion, participants will gain proficiency in the following areas: Understanding the core concepts of customer relationship management. Exploring the commercial contexts in which CRM operates. Identifying various types of Customer Relationship Management Technology. Comprehending the key features integral to a CRM System. Analyzing the interconnectedness of CRM and Customer Experience. Recognizing the primary benefits associated with CRM implementation. Grasping the underlying principles that guide effective CRM practices. CRM (Customer Relationship Management) is the focal point of this course, covering its foundational concepts, principles, diverse technology types, commercial applications, and the pivotal relationship between CRM and customer experience. Additionally, the course will delve into the advantages associated with implementing a CRM system, providing a holistic comprehension of this vital business strategy. This course aims to provide an overview of the concepts and principles of customer relationship management, the commercial contexts in which it is used, the various types of CRM technology available, and the key features of a CRM system. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Customer Relationship Management Self-paced pre-recorded learning content on this topic. Understanding Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Are you tired of feeling overwhelmed by your schedule? Do you find yourself constantly chasing deadlines or struggling to prioritize tasks effectively? It's time to take control of your time and maximize your productivity with our comprehensive Diploma in Time Management (Level 3) course. Key Features: CPD Certified Developed by Specialist Lifetime Access In this diploma course, learners will gain essential skills for managing their time effectively. They'll learn how to plan wisely, set achievable goals using the SMART criteria, and prioritize tasks to focus on what's most important. Organizational techniques will be covered, including how to organize their workspace for maximum efficiency and strategies for overcoming procrastination. They'll also learn how to delegate tasks efficiently, handle crises effectively, and manage meetings with confidence. Additionally, the course will cover phone etiquette for professional communication and provide alternatives to traditional meetings when necessary. Overall, learners will develop the ability to manage their time efficiently, increase productivity, and navigate various work-related situations with ease. Course Curriculum Module 01: Planning Wisely Module 02: Setting SMART Goals Module 03: Prioritizing Your Time Module 04: Organizing Your Workspace Module 05: Tackling Procrastination Module 06: Delegating Made Easy Module 07: Crisis Management Module 08: Meeting Management Module 09: Phone Etiquette Module 10: Alternatives to Meetings Learning Outcomes: Efficiently plan tasks to maximise productivity and minimise time wastage. Establish SMART goals for effective time management and goal achievement. Prioritise tasks based on urgency and importance for optimal efficiency. Organise workspace to enhance productivity and reduce clutter-induced distractions. Overcome procrastination through effective strategies and time management techniques. Master delegation techniques to streamline workload and improve time management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance time management skills for career advancement. Students looking to improve study habits and time management techniques. Entrepreneurs aiming to maximise productivity and efficiency in business operations. Individuals wanting to strike a better work-life balance through effective time management. Anyone interested in honing time management skills for personal development. Career path Time Management Consultant Executive Assistant Project Coordinator Office Manager Personal Assistant Administrative Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Do you want to know about management or leadership? Are you someone who is in charge to manage? Or do you lead a team in your organisation? Or you just want to improve your managing and leading skills? Then learn now about manager management and leadership development in this course. Description: To be a manager or a leader, you need to possess management and leadership skills to succeed. To have these skills, you need to learn the basics of becoming a manager. You need to learn how to coach and mentor your team If you are aspiring to become one or newly-hired manager. You also need to learn how to measure and evaluate performance. Learn how to handle team challenges and know how to communicate well. In this course you will learn the necessary skills, knowledge and information about Management and Leadership Development to become successful. Who is the course for? Managers and team leaders of any organization or institution. People who are aspiring to become a good leader and manager. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Manager Management and Leadership Development Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Chief Executive Department Head Supervisor Team Leader. The Manager: Management and Leadership Development Programme - Updaed Version Module 01: Introduction to Leadership Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management Module 07: Meeting Management 00:21:00 Module 08: Project Management Module 08: Project Management 00:23:00 Module 09: Risk Management Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership Module 12: Critical Thinking: Implications for Leadership 00:20:00 The Manager: Management and Leadership Development Programme - Old Version Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development Programme- Activities 00:00:00 Mock Exam Mock Exam- The Manager: Management and Leadership Development Programme 00:20:00 Final Exam Final Exam- The Manager: Management and Leadership Development Programme 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00