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Unleash your inner orator with the Public Speaking Masterclass. Delve into modules that guide you through the art of captivating public speaking. Learn the nuances of content creation, storytelling, body language, and advanced presentation skills. Elevate your communication prowess and engage your audience with confidence and emotional connection. Master state management techniques to shine on any stage or platform. Learning Outcomes: Understand the fundamentals of effective public speaking. Cultivate emotional connection through your speeches. Craft compelling content to engage your audience. Harness the power of storytelling in your presentations. Utilize winning body language for impactful communication. Learn advanced techniques to enhance your presentation skills. Develop state management strategies for confidence and poise. Why buy this Public Speaking Masterclass?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Public Speaking Masterclass you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Public Speaking Masterclass course is ideal for Individuals looking to improve their public speaking skills. Professionals seeking to enhance their presentation abilities. Students preparing for speeches, presentations, or debates. Anyone aiming to boost their confidence in public speaking. Prerequisites This Public Speaking Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Seminar Speaker - Average Earnings: £20,000 - £40,000 per year. Motivational Speaker - Average Earnings: £25,000 - £50,000 per year. Communication Trainer - Average Earnings: £30,000 - £45,000 per year. Keynote Speaker - Average Earnings: £40,000 - £80,000 per year. Media Personality/TV Presenter - Average Earnings: £30,000 - £100,000+ per year. Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: The wheel of Public Speaking and Emotional Connection The Emotional Connection 00:01:00 Let's talk Passion 00:03:00 Warm-up exercises 00:01:00 Connect with the best version of you 00:04:00 Prepare for your Audience 00:02:00 Begin to create an Amazing and Memorable Presentation 00:01:00 Module 03: Let's focus on the content Powerful Content 00:01:00 The Connecting Theme (Throughline) 00:02:00 The Content Mix 00:02:00 Your Presentation Map 00:03:00 Module 04: Time for storytelling Crafting Stories 00:01:00 Why Stories? 00:02:00 Vignettes System (Mini-stories) 00:04:00 Your Elevator Pitch 00:03:00 A final tip on your Elevator Pitch! 00:01:00 Module 05: Winning body language Intro to Body Language 00:01:00 An important point about the Communication Theory 00:02:00 Professional gestures and stances 00:03:00 Communication Styles 00:05:00 A few additional cool points for you! 00:03:00 Pause-Scan-Nod-Whisper 00:02:00 Points of Communication 00:02:00 Time to apply what you have learnt! 00:01:00 Module 06: Advanced tips to hone your presentation skills Honing your presentation skills 00:13:00 Module 07: State Management Intro to State Management 00:01:00 Learn to trigger a resourceful state 00:06:00 Visualise your Success 00:03:00 An additional tip for you. 00:01:00 The Room Technique 00:03:00 Some additional comments. 00:01:00 You are amazing! 00:02:00 Assignment Assignment - Public Speaking Masterclass 00:00:00

Study Sales Training Level 1 with a comprehensive syllabus, high-quality study materials, unlimited tutor support and earn an endorsed Certificate of Achievement from Regulated Awarding Body. Are you looking to become a confident salesperson? Want to build meaningful sales relationships with clients and potential customers? This accredited qualification is best suited to aspiring sales representatives or existing sales professionals seeking to build sales relationships with clients initially and gradually maintain and improve upon those relationships. One of the fundamental aspects of sales is relationship building. In this course, you will discover the appropriate knowledge and understanding of tactics that help you be successful in sales and build long-term professional relationships with potential customers or clients. Enrol in this course today with no entry-requirements or formal qualifications, and take your steps towards a rewarding career in sales! Learning Objectives The primary learning objectives of this accredited Sales Training Level 1 is to develop your knowledge further by equipping discerning insights into balancing the need to make a sale with the need to build a robust, long-lasting relationship with the customers. This accredited course gradually leads you through practical skills, advice and knowledge for building successful relationships in sales. Upon successful completion of this Sales Training Level 1, you will benefit from a range of unique skills, expertise and knowledge, including: Understanding why you need to put the clients' best interests at the forefront of your mind Be mindful of the benefits of developing a support network of connections Learn how to employ communication techniques to build your network Develop the essential interpersonal skills and practice them in real life scenarios Understand how building relationships can boost your sales and improve business base Identify the key elements in strong working relationships Explore the inherent facts that influence people in forming relationships The crucial steps to effectively strengthen your customer relationships Who is this Course for? Sales Training Level 1 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Training Level 1 Course Overview 00:15:00 Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Medical Sales Representative will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Medical Sales Representative will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Medical Sales Representative and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Medical Sales Representative is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Medical Sales Representative. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Medical Sales Representative will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Medical Sales Representative The Number One Universal Killer Question in Selling 00:03:00 The Importance of Establishing the Clients Expectations 00:02:00 Communication in Pharmacy Settings 00:15:00 How to Close the Sale Without Sounding like a Salesman 00:04:00 People Buy Emotionally and Justify Logically. What to Do About It 00:04:00 Don't Assume You Know the Buyer's Priorities 00:05:00 Standard Operating Procedures (SOPs) 00:12:00 How to Unearth the Buyer's Strategic Needs 00:03:00 The Importance of Implications 00:04:00 Being Prepared for Objections 00:04:00 The Most Common Objections and How to Handle Them 00:04:00 How to Get People to Choose What You Want Them To 00:04:00 What Buyers Say and What They Really Mean 00:03:00 Medical Math and Pharmacy Calculations Mastery 00:04:00 Medical Math and Pharmacy Calculations Mastery 00:09:00 Medical Math and Pharmacy Calculations Mastery 00:13:00 Business Math Terminologies 00:08:00 Business Math Mark-up Discount 00:16:00 Retail Business Math Mark-up Amount & Mark-up Percentage 00:08:00 Retail Business Math Discount Amount & Discount Percentage 00:15:00 Pharmacy Business Math Purchase Price, Discount, and Discount Percentage 00:03:00 Pharmacy Business Math Percentage Markup Rate 00:02:00 Pharmacy Business Math Gross Profit Net Profit 00:03:00 Percentages, Strengths & Concentration 00:15:00 % wv, % ww, % vv 00:06:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Construction Cost Estimation Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Construction Cost Estimation Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Construction Cost Estimation Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Construction Cost Estimation Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Construction Cost Estimation? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Construction Cost Estimation there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Construction Cost Estimation course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Construction Cost Estimation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Construction Cost Estimation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Construction Cost Estimation is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Construction Cost Estimation Module 01- Introduction to Construction Management 00:16:00 Module 02- Cost Estimation 00:34:00 Module 03- Role of Cost Estimator and New Aspects of Cost Estimation 00:10:00 Module 04 - Elements and Factors influencing Cost Estimation 00:16:00 Module 05 -Cost Estimation in Construction Industry 00:38:00 Module 06 - Cost Management 00:19:00 Module 07 - Management of Material for construction 00:20:00

Do you dream of managing successful deliveries - be it flower delivery, flood delivery, parcels, or complex projects? This course equips you with the skills to become a sought-after delivery manager. Master the in-demand Agile methodology, discover the secrets of efficient project breakdown, and explore the latest scheduling techniques. Whether you crave the fast-paced world of e-commerce or the strategic realm of project management, this course paves the way for a fulfilling career. Unleash your potential in the ever-evolving delivery landscape. This comprehensive course equips you with the expertise to excel in various delivery management roles, from overseeing Iceland deliveries to streamlining operations at Tesco. Gain the proficiency to navigate the complexities of project lifecycles, ensuring seamless service delivery across diverse industries. Learning Outcomes Grasp the fundamentals of delivery management and its critical role in various sectors. Understand the core principles of Agile working methodologies. Master the breakdown of projects into manageable components for efficient execution. Gain expertise in scheduling and managing projects using the Kanban method. Comprehend the importance of ICT in effective project management. Why buy this Delivery Manager Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Delivery Manager there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Delivery Manager course for? Individuals seeking a career in delivery management across various industries. Professionals aiming to upskill and enhance their project management capabilities. Those aspiring to transition into the dynamic world of Agile project management. Business owners seeking to optimize their delivery processes and boost efficiency. Anyone interested in acquiring the coveted skills of a successful delivery manager. Prerequisites This Delivery Manager does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Delivery Manager was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Service Delivery Manager: £35,000 - £50,000 per annum Agile Delivery Manager: £40,000 - £55,000 per annum Project Manager: £42,000 - £58,000 per annum Programme Manager: £50,000 - £65,000 per annum Operations Manager: £45,000 - £60,000 per annum Business Analyst: £38,000 - £53,000 per annum Course Curriculum Module 01: Introduction to delivery manager Introduction to Delivery Manager 00:40:00 Module 02: Introduction to Agile working Introduction to Agile Working 01:00:00 Module 03: Key Agile Concept Key Agile Concept 00:30:00 Module 04: What Is scrum What is Scrum 01:00:00 Module 05: Breakdown of an Entire Project Breakdown of an Entire Project 00:50:00 Module 06: Various Parts of an Agile Project Various Parts of an Agile Project 00:45:00 Module 07: Project Scheduling Using kanban Project Scheduling Using Kanban 00:40:00 Module 08: Importance of ICT in Project management Importance of ICT in Project management 00:40:00 Module 09: Project Closure Project Closure 00:30:00 Assignment Assignment - Delivery Manager 00:00:00

Going on the quest for a PR firm is not an easy effort, however, we intend to make it easy for you, and designed this How to Hire a PR Firm course to hook you up with a few essential skills and knowledge that will make it easier to understand the form and approaches for PR firm recruitment. By enrolling in this course, you will grasp the strategies for finding the right PR agency that can promote your stories and proclaimed your message through different methods. Understand the process of selecting the PR firm that has direct experience in your particular market, ensuring how to designed and implement a high-level strategy for your business. Who is this course for? How to Hire a PR Firm is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our How to Hire a PR Firm is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Nothing Is Better than Hiring the Right PR Firm How to Hire a PR Firm Promo FREE 00:01:00 How to Hire a PR Firm Overview 00:01:00 Making Sure Your PR Firm Understands Your Business Goals 00:04:00 How to Hire a PR Firm Competition PR 00:04:00 How to Hire a PR Firm Budget 00:03:00 How to Kick the Tires of PR Firms How to Hire a PR Firm Meeting Invites 00:04:00 How to Hire a PR Firm Give Budget Guidance 00:01:00 How to Hire a PR Firm The Meeting 00:07:00 How to Hire a PR Firm More Meeting Notes 00:04:00 How to Hire a PR Firm Proposal Request 00:02:00 Building the Best Long-Term PR Firm Relationship How to Hire a PR Firm References 00:04:00 How to Hire a PR Firm Sign Contract 00:03:00 How to Hire a PR Firm How to Work with PR Firm 00:04:00 Conclusion How to Hire a PR Firm conclusion 00:01:00 Feedback 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Mindfulness Practice will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Mindfulness Practice will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Mindfulness Practice and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Mindfulness Practice is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Mindfulness Practice. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Mindfulness Practice will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Fundamentals of Mindfulness Introduction to Mindfulness 00:04:00 Mindfulness Meditation 00:10:00 Section 02: Mindfulness in Various Conditions and Situations Mindfulness in Stress, Anxiety and Depression 00:07:00 Mindfulness for Bad Habits and Procrastination 00:05:00 Mindfulness for Pain Management 00:04:00 Mindfulness for Better Sleep 00:04:00 Mindfulness When at Work 00:03:00 Mindfulness for Kids 00:02:00 Mindfulness for Elderly 00:03:00 Mindfulness for Groups 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Gain a thorough understanding of compliance procedures and processing when dealing with legal requirements and regulations with the Risk Consultant Training Course. In this detailed training course, you will learn and understand all areas of compliance management training, along with a detailed understanding of the risk management process. Additionally, you will learn the risk assessment process and compliance risk framework. The Risk Consultant training course covers; the complete compliance and risk management framework along with ethics understanding and identifying the types of risks to compliance regulations. Your Learning Goals: Learn the basics of compliance Understand compliance regulations Learn the compliance management system Understand the basic elements of effective compliance Learn how to complete compliance audits Understand the basics of risk Understand the types of risk to compliance Perform risk audits and assessments Who is this Course for? Risk Consultant Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Risk Consultant Training Course Module 1: Introduction to Compliance 00:10:00 Module 2: Compliance Management System 00:15:00 Module 3: Basic Elements of Effective Compliance 00:15:00 Module 4: Compliance Audit 00:20:00 Module 5: Compliance and Ethics 00:20:00 Module 6: Introduction to Risk and Basic Risk Types 00:20:00 Module 7: Further Risk Types 00:20:00 Module 8: Introduction to Risk Management 00:10:00 Module 9: Risk Management Process 00:10:00 Module 10: Risk Assessment and Risk Treatment 00:20:00 Module 11: Types of Risk Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Master the magic of Microsoft Excel's sought-after functions with the 'Excel Vlookup; Xlookup; Match and Index' course. This tailored journey beckons those eager to navigate datasets with dexterity, turning raw data into actionable insights. From the foundational intricacies of Vlookup to the advanced functionalities of Xlookup, this course provides a comprehensive roadmap for all spreadsheet enthusiasts. Learning Outcomes Gain proficiency in implementing and mastering the Vlookup function. Understand the nuanced differences and applications of Xlookup. Recognise when and how to best use each of these Excel functions. Enhance efficiency in data processing and analysis tasks. Elevate your Excel proficiency, becoming a reliable resource for data-driven decisions. Why choose this Excel Vlookup; Xlookup; Match and Index course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Excel Vlookup; Xlookup; Match and Index Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Excel Vlookup; Xlookup; Match and Index course for? Data enthusiasts keen on enhancing their Excel skillset. Business professionals aiming to streamline data analysis. Students looking to gain a competitive edge in data-driven fields. Analysts aiming for faster, more accurate data interpretations. Excel users seeking to optimise their use of lookup functionalities. Career path Data Analyst: £25,000 - £40,000 Excel Consultant: £30,000 - £55,000 Finance Analyst: £28,000 - £45,000 Marketing Analyst: £24,000 - £48,000 Operations Analyst: £26,000 - £42,000 Report Developer: £27,000 - £51,000 Prerequisites This Excel Vlookup; Xlookup; Match and Index does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Excel Vlookup; Xlookup; Match and Index was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Excel Vlookup; Xlookup; Match and Index 1.1 Excel vlookup 00:08:00 1.2 Excel xlookup 00:06:00 1.3 Excel vlookup 00:08:00 1.4 Excel vlookup 00:03:00 1.5 Excel vlookup 00:11:00 1.6 Excel vlookup 00:05:00 1.7 Excel vlookup 00:05:00 Assignment Assignment - Excel Vlookup; Xlookup; Match and Index 00:00:00 Resource Resource 00:00:00