47102 Courses in Cardiff delivered On Demand

New to a leadership role? You're in the right place! As leadership, you have a different focus, new responsibilities, and different challenges than you did as an individual contributor. This course covers the in's and out's of the sometimes difficult transition experience from an individual contributor into leadership. Regardless of your title or the type of leadership role you now fill, through interactive assignments and a rich multimedia process, this course will smooth your transition and put you in position to excel in your new role.

Some sources estimate that up to 91% of cyber security breaches begin with email scams, also known as phishing. While these types of attacks have been around for decades, they are becoming more common and more dangerous due to the growing sophistication of cyber criminals and their ability to trick employees. However, with the proper training, everyone in your organization can learn to identify phishing and protect your company from costly attacks. Our four-part series on phishing covers what a phishing attack is, how to quickly recognize one, rules for protecting yourself and your organization, and how to respond to an attempted attack. Learning Objectives Recognize the red flags and common tactics used in email-based phishing attacks, enabling you to identify and avoid potential threats.;Discover best practices for handling suspicious emails and social media-based phishing scams.;Gain insights into the importance of employee awareness and vigilance in preventing phishing attacks, ensuring your organization remains a challenging target for cybercriminals.

Performance reviews can be a powerful tool for having a successful and productive year. However, many managers and employees consider them to be ineffective, or a waste of time. In this course we'll discuss six key factors that directly impact the effectiveness of a performance review. In this course you'll learn how to turn a performance review into a strategic opportunity to connect with your employees (or your boss) to clarify goals, make course corrections, offer coaching and encouragement, and provide a vehicle for consistent performance improvement.

Have you ever felt a little overwhelmed at work? Have you ever thought that you might have too much on your plate? This course is designed to make your life easier. It will help you to overcome your fear of or hesitation to delegation and allow you to focus on more important tasks. As you master the principles taught in this course, you will see how valuable and efficient delegation can be, and you will see how much more work gets done when you learn to rely on other people

Are you interested in understanding how to create a safe work environment where all of your employees can achieve their full potential? This course explains how to avoid sexual harassment in order to create a pleasant and professional workplace where everyone thrives! As a manager, you have the opportunity to help your employees understand how to avoid sexual harassment. In addition to learning essential information about sexual harassment, through application exercises and a rich multimedia process, you will learn simple, practical strategies to make sure all of your employees are comfortable and productive at work.

Audiences decide if a presentation is worth paying attention to in the first 1-2 minutes. To be an effective presenter, there are multiple factors to consider and skills to develop. In this course, through the use of application exercises and a rich multi-media process, you will learn the key skills to creating powerful presentations that get results.

Ever wonder how some people get more done in the same 24 hours than you do? Gain the skills to up your productivity and own your time with this effective leader's guide to time management. This course uses application exercises and a rich multi-media process to integrate effective time management skills into your daily practices. This results in increased productivity, effectiveness, and overall desired outcomes.

Discrimination is a big deal. Regardless if you are the one being discriminated against, the one doing the discriminating, or if you are seeing it happen around you, discrimination is real and it can be a serious problem. In Dealing with Discrimination in the Workplace, you will learn the steps to: 1. Help you recognize when discrimination is occurring, 2. Identify how to acknowledge the situation, and then 3. Know how to proceed to eliminate the problem. Through the use of application exercises and a rich multimedia process, you will gain the skills you need to truly identify, address, and deal with discrimination.

As a leader you will have opportunity to coach and mentor others in both official and unofficial capacities. Knowing how to effectively coach and mentor your people is key to both their success and to preparing new leadership to step up. Through application exercises and a rich multimedia process, you will learn the skills to be an effective coach or mentor, and thus be able to build additional leadership capability in your organization.

Learn how to graciously and effectively receive feedback to achieve better results in both your personal and professional life. Feedback is often viewed with trepidation, and yet it is an essential tool for growth and improvement. In this course, we will explore the concept of feedback, understanding the feedback filter and how to make it most effective, and creating a feedback-rich environment. This course equips you with the skills needed to become more open and receptive to feedback, fostering better relationships and personal growth. Learning Objectives Comprehend the concept of feedback and its significance in personal and professional growth, recognizing that feedback can be both positive and constructive in nature.;Learn how to effectively process and receive feedback by eliminating common filtering techniques and responding with openness and gratitude.;Create a feedback-rich environment by actively seeking feedback, encouraging others to provide feedback, and responding to feedback in a manner that fosters better relationships and personal development.