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Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

This training program is designed to support individuals interested in becoming Call Center Agents and introduces the skills that will make anyone stand out from the crowd. In this course, you will have a better understanding of the ways to listen, be heard, and manage relationships with sales prospects successfully. Discover a range of topics explaining telephone etiquette, essential tools and techniques to build rapport with customers, types of questions required to ask, setting goals, key steps that enable to avoid critical mistake while speaking. In addition, you will master to communicate effectively with the customers, learn suitable ways of greetings, transferring calls and closing a conversation. In just 5 hours 40 Minutes you will: Develop the right attitude required to become an excellent Call Center Agent Become a skilled communicator and manage difficult or hostile customers Meet the needs of your customers and overcome the obstacles to your succeed Have a better understanding of the value of call center based customer service Excel in career direction as a Call Center Agent/Call Center Representative Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 1 Certificate in Call Center Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Customer Service Agents Managers Assistant Managers Call Center Executives Customer Service Representatives Customer Support Associates Freshers Course Content Call Center Training Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:15:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:15:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description Want to start podcasting but don't know where to begin? Learn all the essential areas that you need to know about becoming a podcast host with one single course entitled Podcast Hosting Training. The podcast craze of the past several years reveals no signs of breaking down, rather it's expanding over time. Before you hasten into things, it's crucial to keep in mind that podcasts take a lot of effort, and energy to get going. We have composed this course to help you become a professional podcast host, and provide you with the direction from A to Z. Learn how to create, record, and publish your initial podcast and get the audience to listen to it. In addition to all of that, you will understand what it requires to be a talk show host or produce your show. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Podcast Hosting Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Podcast Hosting Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Blueprint 00:09:00 1 vs Group 00:06:00 Podcast Hosting 00:07:00 Syndicate Your Podcast 00:02:00 Module: 02 Podcast Structure 00:07:00 Reduce Your Podcast File Sizes 00:03:00 Transcribing Your Podcast 00:02:00 Editing Your Video with Free Softwares 00:01:00 Creating a Professional Background for $50 00:04:00 Module: 03 Tools I Personally Use for Recording 00:13:00 OBS Setup 00:10:00 The Perfect Webcam Settings 00:07:00 Voice Inflection for 2X Sales 00:17:00 Transcribing Your Work 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Feeling Stuck in Your Career? The Certificate in Coaching and Mentoring, Life Coaching, Train The TrainerBundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Life Coaching and Mentoring bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Certificate in Coaching and Mentoring, Life Coaching, Train The TrainerBundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Life Coaching and Mentoring bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Life Coaching and Mentoring bundle on your job life and career growth! This Certificate in Coaching and Mentoring, Life Coaching, Train The TrainerBundle Comprises the Following CPD Accredited Courses: Course 01: Coaching & Mentoring Course 02: Life Coaching | Online Course Course 03: Spiritual Life Coaching Course 04: Personal Development Coach with Positive Psychology Training Course 05: Train the Trainer - Part 1 Course 06: Train the Trainer - Part 2 Course 07: Train the Trainer Recharge: The Healthy Trainer Course 08: Motivation Skills Course 09: The Power of Resilience Course 10: Reinventing Yourself: Personal Development Training Course 11: How to Boost Your Brain Course 12: Trying New Things Course 13: Teach Anybody Anything Course 14: Teach to Engage Students Course 15: The Power of Creativity Course 16: The Power of Attitude Course 17: The Power of Change Course 18: How to Prepare for the Perfect Retirement Life Course 19: Learn to Eliminate Weakness Course 20: How to Create a Productive Workspace Course 21: Effective Communication Skills Course 22: Self Confidence & Self Esteem Course 23: Career Development Plan Fundamentals Course 24: CV Writing and Job Searching Course 25: Learn to Level Up Your Leadership Course 26: Networking Skills for Personal Success Course 27: Decision Making and Critical Thinking Course 28: Time Management Training - Online Course Course 29: Ace Your Presentations: Public Speaking Masterclass Course 30: Learn to Make a Fresh Start in Your Life What will make you stand out? Upon completion of this online Certificate in Coaching and Mentoring, Life Coaching, Train The TrainerBundle, you will gain the following: CPD QS Accredited Proficiency with this Life Coaching and Mentoring bundle After successfully completing the Life Coaching and Mentoring bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Life Coaching and Mentoring bundle The online test with immediate results You can study and complete the Life Coaching and Mentoring bundle at your own pace. Study for the Life Coaching and Mentoring bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Certificate in Coaching and Mentoring, Life Coaching, Train The Trainerbundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Life Coaching and Mentoring bundle, a comprehensive, complete collection of 30 courses. Each course in the Life Coaching and Mentoring bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Life Coaching and Mentoring bundle offers the flexibility and convenience to learn at your own pace. Make the Life Coaching and Mentoring package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Certificate in Coaching and Mentoring, Life Coaching, Train The Trainerbundle is perfect for: Expand your knowledge and skillset for a fulfilling career with the Life Coaching and Mentoring bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Life Coaching and Mentoring bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Life Coaching and Mentoring bundle. Learn on your schedule, in the comfort of your home - the Life Coaching and Mentoring bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Certificate in Coaching and Mentoring, Life Coaching, Train The Trainerbundle. Certificates CPD Certificate Digital certificate - Included

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Internet and Computing - Key Applications Training is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Internet and Computing and looks at skills needed to improve Internet and Computing. By taking this course you will gain the necessary skills to perform effectively in this field. The Internet and Computing - Key Applications Training is organised into 6 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 5 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Application Features Application Features 01:21:00 Working with Word Processing Working with Word Processing 00:44:00 Working with Spreadsheets Working with Spreadsheets 00:49:00 Making a Presentation Making a Presentation 01:08:00 Databases Databases 00:34:00 Collaboration Collaboration 00:18:00 Mock Exam Mock Exam- Internet and Computing - Key Applications Training 00:20:00 Final Exam Final Exam- Internet and Computing - Key Applications Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

***24 Hour Limited Time Flash Sale*** QLS Endorsed AML, Financial Investigator and Internal Audit Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Dive into the world of financial knowledge with our all-encompassing bundle, "QLS Endorsed AML, Financial Investigator and Internal Audit." This remarkable bundle incorporates not one, not two, but three QLS-endorsed courses designed to provide you with comprehensive theoretical knowledge in Anti-Money Laundering, Financial Investigation, and Internal Audit Skills. But we don't stop there! Included in your purchase are five additional CPD QS accredited courses, each offering valuable insight into areas such as Financial Analysis, Fraud Detection, Financial Reporting, Bookkeeping & Accounting, and Payroll Management. The uniqueness of this bundle lies in its quality and breadth of learning. Each course is tailored to enhance your understanding of critical financial concepts and their application in real-world scenarios. Remember, you'll receive a hardcopy certificate upon completion of the QLS-endorsed courses - a valuable testament to your acquired knowledge. Embark on this journey towards becoming an influential figure in the financial sector, all from the comfort of your home. Our "QLS Endorsed AML, Financial Investigator and Internal Audit" bundle is your passport to financial proficiency! Key Features of the QLS Endorsed AML, Financial Investigator and Internal Audit Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our QLS Endorsed AML, Financial Investigator and Internal Audit bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Anti-Money Laundering (AML) Training QLS Course 02: Finance: Financial Investigator QLS Course 03: Internal Audit Skills Diploma Level 5 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Financial Analysis Course 02: Financial Statements Fraud Detection Training Course 03: Financial Reporting Course 04: Bookkeeping & Accounting Course 05: Payroll Management Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our QLS Endorsed AML, Financial Investigator and Internal Audit courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a comprehensive understanding of Anti-Money Laundering processes. Acquire deep insights into the intricacies of financial investigation. Master the skills of internal auditing at a diploma level. Analyze financial scenarios with proficiency and precision. Understand the key aspects of financial fraud detection. Develop an understanding of bookkeeping, accounting, and payroll management. Gain a robust foundation in financial reporting. Venture into the theoretical realm of finance with our "QLS Endorsed AML, Financial Investigator and Internal Audit" bundle. With eight rigorously curated courses, this bundle is designed to develop your understanding of financial investigations, anti-money laundering, internal audit skills, and other significant financial areas. The courses are intended to illuminate complex financial concepts, ensuring a broad knowledge base for learners. Upon completion, you'll be armed with a multitude of financial insights, ready to navigate the sophisticated world of finance. From deciphering financial analysis to managing payroll, this bundle aims to establish you as a well-rounded finance professional. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to gain theoretical knowledge in finance. Professionals seeking to enhance their understanding of financial investigation and anti-money laundering. Those interested in understanding the nuances of internal auditing. Anyone aiming to develop a comprehensive understanding of bookkeeping, accounting, and payroll management. Career path AML Analyst: £30,000 - £45,000. Financial Investigator: £35,000 - £55,000. Internal Auditor: £30,000 - £50,000. Financial Analyst: £30,000 - £55,000. Fraud Detection Analyst: £35,000 - £60,000. Payroll Manager: £30,000 - £50,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

The Food Hygiene and Safety Level 3 course is designed to equip you with the knowledge needed to ensure food safety in any setting, from restaurants to food production environments. This QLS Endorsed course provides in-depth insights into food hygiene laws, handling procedures, and effective methods for maintaining a safe environment. With the ability to study from anywhere, you'll dive deep into essential topics, such as risk assessments, contamination control, and the importance of personal hygiene. It’s perfect for those looking to build expertise in food safety standards and understand how to manage food hygiene systems effectively. Whether you're a manager, supervisor, or business owner in the food industry, this course offers the knowledge required to make informed decisions and help maintain high safety standards. You’ll gain a solid understanding of food safety legislation, foodborne illnesses, and how to manage food safety hazards efficiently. The course will help you understand why food safety isn't just a set of rules—it’s a vital part of ensuring consumer trust and business reputation. Completing this course gives you the confidence to maintain safe food practices and elevate your standing in the industry. Food Hygiene and Safety QLS Bundle Includes the following Courses Course 01: Diploma in Food Hygiene and Safety at QLS Level 3 Course 02: Food Allergy Awareness Training Course 03: Food Labelling Regulations Training Course 04: HACCP Training for Food Safety Course 05: Cleaning Training Level 5 Key Features of Food Hygiene and Safety Eligibility for QLS endorsed certificate upon successful completion of the Food Hygiene and Safety course Free CPD Accredited Course Fully online, interactive Food Hygiene and Safety course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Food Hygiene and Safetytraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Food Hygiene and Safety course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Food Hygiene and Safety course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Food Hygiene and Safety course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Food Hygiene and Safety course, learners will be able to order an endorsed certificate, titled: [Diploma in Food Hygiene and Safety at QLS Level 3], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Food Hygiene and Safety basics. Requirements No prior degree or experience is required to enrol in this Food Hygiene and Safety course. Career path This Food Hygiene and Safety Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.