2804 Courses in Cardiff delivered On Demand

Learn how to navigate the political landscape of your workplace and become a more successful manager with this comprehensive course on dealing with workplace politics.

Unlock the secrets to successful sales and elevate your career with our Sales & Selling Management course. Master the art of effective sales presentations, negotiations, and customer relationships. Explore strategic planning, market analysis, and the synergy between marketing and sales. Develop essential skills in CRM, communication, and customer service. Join us to transform your approach to sales and achieve sustainable growth in today's competitive business landscape.

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries. The research shows which qualities make a star performer and while Emotional Intelligence isn't the sole predictor of performance potential, it has been proven to be a key indicator in this area. This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.

Description: Human beings are naturally social creatures - we crave friendship and positive interactions. Good working relationships give us several other benefits. Our work is more enjoyable when we have good relationships with those around us. And if you are a member of the media, Interacting with the people is much uncomfortable. With this Level 2 Certificate in Media and Relation you will learn how to build strong, positive relationships, it will help you to get much comfortable with your colleagues. Here you will learn how to be successful in interviews, how to develop a media package and much more stuffs will be beneficial for you. Learning Outcomes: Make your preparation for an interview Learn how to be interviewed with the highest success Learn crafting the media statement Improvise along with issuing a press release Decipher what is libel and slander Learn how to devise a media package Interpret different media outlets Create a working relationship with the media Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Media and Relation is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Media and Relation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Being Interviewed 01:00:00 Providing Information to the Media 00:30:00 Developing a Media Package 00:15:00 Online Press Releases 00:15:00 Developing Media Relationships 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Media and Relation 00:20:00 Final Exam Final Exam- Level 2 Certificate in Media and Relation 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal. Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective. This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more

This compact crash course teaches learners to optimize their Microsoft Power BI use, gain insights into circular dependency errors and the new DAX functions, and use Power BI template files to enhance data modeling/analysis. The course provides guidance and real-world examples to streamline Power BI projects and achieve data visualization goals effectively.

Sharing a radical change in thinking from Service to Person centred

Get to enter the field of education and training with the most in-demand skill set! The Level 3 Award in Education and Training (RQF) qualification will be your surefire way to achieve more incredible things in your professional life. Level 3 Award in Education and Training (RQF) qualification has all the extensive and all-embracing resources developed by industry experts and education enthusiasts. It will introduce you to various essential teaching topics, allowing you to begin building a successful teaching career. Furthermore, you will gain a globally recognised certificate that will add immense value to your personal and professional growth. The Level 3 Award in Education and Training (RQF) is a level 3 Award in Education and Training AET (previously PTLLS) that has been regulated by the UK government and granted by Focus, the UK's fastest-growing awarding organisation. Focus is a well-known awarding body controlled by Ofqual, ensuring professionalism and respect for the qualifications. Enrol today and grab this once-in-a-lifetime opportunity. Qualification Summary Qualification type: Focus Level 3 Award Qualification title: Focus Level 3 Award in Education and Training (RQF) Accreditation status: Accredited Level: 3 Guided Learning Hours (GLH): 48 Total Qualification Time (TQT): 120 Qualification number (QN): 601/6099/8 ****Qualification Curriculum**** **Level 3 Award in Education and Training (RQF)** Unit 1: Understanding Roles, Responsibilities and Relationships in Education and Training Unit 2: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Unit 5: Understanding Assessment in Education and Training Course Duration Total Qualification Time This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes. Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study, or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor, or tutor. The credit value, where given, for qualification, is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 120 hours. Guided Learning Hours These hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate provider of education or training. Guided Learning Hours for this qualification is 48. Assessment Unit 1: Understanding Education and Training Roles, Responsibilities, and Relationships You will be required to submit a written assignment that demonstrates your understanding of legal duties, equality and diversity, individual learning requirements, keeping a safe and helpful learning environment, and your position as a teacher and superior. Unit 2: Using and understanding comprehensive teaching and learning strategies in the classroom You must provide a written assignment that demonstrates your knowledge and comprehension of inclusive teaching and learning, as well as your grasp of your own role's strengths and limitations, how to inspire learners, ground rules, and teaching and learning resources. You'll need to do a 15-minute to one-hour micro-teach (which will be filmed and uploaded to your online learning account) teaching a session of your choosing to a group of at least three people. Unit 5 - Education and Training Assessment You will be required to submit a written assignment demonstrating your awareness of the goal of assessment, different assessment kinds, how to conduct assessments, understanding learner involvement in assessment, reasons for constructive feedback, and good assessment recording keeping. Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal. Certification Successful candidates will be awarded a Level 3 Award in Education and Training (RQF) from Focus Awards Limited. Progression Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Who is this course for? Those who have already worked in the teaching profession The aspiring professionals who want to add new skills to their CV Individuals who want to start their career as a teaching assistant Requirements Level 3 Award in Education & Training (RQF) qualification does not have any specific entry requirements for students. However, you must be at least 19 years old or above to register and undergo an initial assessment. Career path Level 3 Award in Education & Training (RQF) You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student

🚀 Supercharge Your Online Presence with 'Marketing Skills for Facebook' Course! 🚀 Are you ready to unlock the immense potential of Facebook for your business? Elevate your marketing game and harness the power of the world's largest social media platform with our comprehensive 'Marketing Skills for Facebook' course! 🎯 Master the Art of Targeted Advertising: Learn how to create compelling ads that reach your ideal audience. From demographic targeting to crafting engaging ad content, discover the secrets to boosting conversions and maximizing ROI. 📈 Optimize Your Facebook Presence: Gain insights into optimizing your business page for maximum visibility and engagement. Leverage Facebook's tools and features effectively to build a strong brand presence and attract more customers. 💡 Strategic Content Creation: Unlock the strategies behind creating thumb-stopping content that captivates your audience. Discover how to plan, create, and schedule content that drives meaningful interactions and builds a loyal community around your brand. 🔍 Analytics and Insights Demystified: Navigate Facebook Insights like a pro! Understand crucial metrics, interpret data, and refine your strategies based on real-time analytics to continually improve your marketing efforts. 🤝 Community Building and Engagement: Learn the art of fostering a vibrant community around your brand. From effective communication to fostering meaningful interactions, cultivate a loyal customer base that keeps coming back. 🏆 Bonus: Exclusive Case Studies and Expert Tips: Gain valuable insights from successful campaigns and industry experts. Dive deep into real-world case studies and receive insider tips to take your Facebook marketing to the next level. 🌟 What's Included: Engaging video lessons presented by seasoned marketing professionals Interactive quizzes and exercises to reinforce learning Downloadable resources and templates for practical implementation Access to a supportive community forum for networking and Q&A sessions 🔥 Don't miss out on this opportunity to revolutionize your marketing strategy on Facebook! Enroll in 'Marketing Skills for Facebook' today and propel your business to new heights! Course Curriculum Module 1: My Experience With Facebook Marketing My Experience With Facebook Marketing 00:00 Module 2: Facebook Marketing Basics Explained From Profiles To Groups And Pages Facebook Marketing Basics Explained From Profiles To Groups And Pages 00:00 Module 3: #1 Facebook Marketing Strategy Forever #1 Facebook Marketing Strategy Forever 00:00 Moduloe 4: Best Free Facebook Marketing Strategy To Build New Relationships Without Having A Group Or Page Best Free Facebook Marketing Strategy To Build New Relationships Without Having A Group Or Page 00:00 Module 5: Facebook Group Case Studies Of Success And Failure Facebook Group Case Studies Of Success And Failure 00:00 Module 6: Managing Our Facebook Group Memberships And Considering The Need For A New Group Managing Our Facebook Group Memberships And Considering The Need For A New Group 00:00 Module 7: Facebook Group Creation, Url Setting, And Posting Permission Tutorial Facebook Group Creation, Url Setting, And Posting Permission Tutorial 00:00 Module 8: Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels With Canva In 2019 Fast Facebook Group Cover Photo Creation At 1604 X 856 Pixels With Canva In 2019 00:00 Module 9: Creating Rules For Facebook Groups And Managing Moderation To Limit Self Promotion And Conflict Creating Rules For Facebook Groups And Managing Moderation To Limit Self Promotion And Conflict 00:00 Module 10: Create Events In Facebook Groups For Weekly Voice Calls To Build Relationships Create Events In Facebook Groups For Weekly Voice Calls To Build Relationships 00:00 Module 11: Editing The Facebook Group Description And Membership Requirements Editing The Facebook Group Description And Membership Requirements 00:00

🡆 Are you struggling to keep your most important clients satisfied? 🡆 Do you find it challenging to manage the complexities of large accounts? If you answered yes to either of these questions, then our Key Account Management course is perfect for you. Through this course, you will gain the knowledge and skills required to effectively manage your key accounts and develop long-lasting relationships with your most valuable customers. Learning Outcomes: Understand the purpose of key account management Learn how to effectively manage key accounts Develop strategies for building and delivering value to key accounts Develop key relationships with customers Create a successful key account plan Improve record-keeping practices for key accounts Course Curriculum: Module 01: Introduction to Key Account Management In this module, you will learn about the basics of key account management, including its definition and purpose. Module 02: Purpose of Key Account Management This module covers the purpose and objectives of key account management, including its impact on the overall business strategy. Module 03: Understanding Key Accounts In this module, you will learn about the characteristics of key accounts and how to identify them. You will also learn about the differences between transactional and strategic accounts. Module 04: Elements of Key Account Management This module covers the key elements of effective key account management, including account segmentation, customer needs analysis, and value proposition development. Module 05: What Makes a Good Key Account Manager In this module, you will learn about the key traits and skills required to be a successful key account manager, including relationship building, strategic thinking, and communication skills. Module 06: Building and Delivering Value to Key Accounts This module covers the process of building and delivering value to key accounts, including customer value creation, competitive advantage, and value communication. Module 07: Key Account Planning In this module, you will learn about the process of key account planning, including account analysis, account planning, and account performance evaluation. Module 08: Business Customer Marketing and Development This module covers the concept of business customer marketing and development, including key account marketing strategies and tactics, and relationship management. Module 09: Developing Key Relationships In this module, you will learn about the importance of building and maintaining relationships with key stakeholders, including customers, suppliers, and partners. Module 10: The Importance of Record Keeping for Key Account Management This module covers the importance of record keeping for key account management, including data collection and analysis, metrics, and reporting. Module 11: Internal KAM Aspects In this module, you will learn about the internal aspects of key account management, including cross-functional collaboration, team building, and leadership. Module 12: The Value Proposition This module covers the development of a value proposition for key accounts, including value proposition design, testing, and refinement. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales person looking to increase their revenue from strategic accounts Account managers seeking to improve their account management skills Business development managers looking to develop and execute effective account strategies Executives interested in building stronger customer relationships and driving business growth through key accounts Career path Key Account Manager: £40,000-£60,000 per year Business Development Manager: £35,000-£55,000 per year Sales Director: £70,000-£100,000 per year Customer Success Manager: £30,000-£45,000 per year