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In the ever-evolving digital landscape, data-driven decisions are no longer optional—they're the engine behind content success. This course dives deep into the vital strategies of SEO analytics and introduces the most effective content marketing tools used by professionals who understand that performance isn't guesswork. You’ll learn how to analyse keyword trends, monitor campaign metrics, and track content performance with precision, all through smart, strategic tools that make your content work harder and smarter. Whether you're managing a brand or fine-tuning your personal blog, this course offers a clear path to understanding how SEO analytics influence visibility and engagement. From identifying what truly resonates with your audience to spotting hidden opportunities in your content plan, it’s all about crafting smarter campaigns—not louder ones. Get ready to think differently about keywords, traffic, and conversions. Learning Outcomes: Understand the fundamentals of content marketing and SEO analytics Use marketing automation tools to optimise your content marketing strategy Create engaging graphics and webinars to drive traffic and conversions Develop a social media strategy to reach your target audience Analyse and measure the effectiveness of your content marketing efforts Our Strategies on SEO Analytics - Content Marketing Tools course is designed to help you optimise your content marketing strategy and drive more traffic to your website. With 2 comprehensive modules, you will learn how to use marketing automation tools, social media, webinars, graphic creation, and other content marketing tools to reach your target audience and drive conversions. This course is perfect for anyone looking to optimise their content marketing strategy and take their online presence to the next level. Whether you are a business owner, marketer, or content creator, this course will help you master the skills you need to become a successful content marketer. Strategies on SEO Analytics - Content Marketing Tools Course Curriculum Section 01: Content Marketing Tools Content Marketing Tools and SEO Analytics Content Marketing Tools-Marketing Automation Content Marketing Tools-Social Media Content Marketing Tools-Webinar Content Marketing Tools-Graphic creation Section 02: Content Marketing Examples Content Marketing Examples 1 Content Marketing Examples 2 Content Marketing Examples 3 Content Marketing Examples 4 Content Marketing Examples 5 Content Marketing Examples 6 Content Marketing Examples 7 Content Marketing Examples 8 Content Marketing Examples 9 Content Marketing Examples 10 Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners who want to improve their online presence Marketers who want to optimise their content marketing strategy Content creators who want to expand their skills Students who want to explore the field of content marketing Professionals who want to enhance their digital marketing skills Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Content Marketing Manager: £25,000 - £45,000 Digital Marketing Specialist: £25,000 - £50,000 Social Media Manager: £25,000 - £45,000 Marketing Automation Specialist: £30,000 - £60,000 Head of Marketing: £50,000 - £120,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Unlock the power of data-driven decisions with our expertly crafted Strategies on SEO Analytics – Content Marketing Tools Course. Designed for marketers, content creators, business owners and SEO enthusiasts, this course dives into the core of what makes search engine visibility tick. You’ll learn how to interpret SEO data with confidence and apply those insights to sharpen your content strategy. From keyword behaviour and search intent to traffic patterns and user engagement metrics – it’s all about reading the signals and responding with smarter content. We’ll also explore essential tools used by professionals to track performance, refine content, and stay competitive in the ever-shifting digital landscape. Understand how Google Analytics, Search Console, SEMrush and other platforms work together to reveal what your audience is really searching for. This course removes the guesswork and replaces it with insight—so you can optimise content that connects and converts. Whether you're managing a blog, an e-commerce site, or a corporate platform, this course offers you the analytical edge to shape results that matter. Learning Outcomes: Understand the fundamentals of content marketing and SEO analytics Use marketing automation tools to optimise your content marketing strategy Create engaging graphics and webinars to drive traffic and conversions Develop a social media strategy to reach your target audience Analyse and measure the effectiveness of your content marketing efforts Our Strategies on SEO Analytics - Content Marketing Tools course is designed to help you optimise your content marketing strategy and drive more traffic to your website. With 2 comprehensive modules, you will learn how to use marketing automation tools, social media, webinars, graphic creation, and other content marketing tools to reach your target audience and drive conversions. This course is perfect for anyone looking to optimise their content marketing strategy and take their online presence to the next level. Whether you are a business owner, marketer, or content creator, this course will help you master the skills you need to become a successful content marketer. ⊱⊱ Strategies on SEO Analytics - Content Marketing Tools Course Curriculum Section 01: Content Marketing Tools Content Marketing Tools and SEO Analytics Content Marketing Tools-Marketing Automation Content Marketing Tools-Social Media Content Marketing Tools-Webinar Content Marketing Tools-Graphic creation Section 02: Content Marketing Examples Content Marketing Examples 1 Content Marketing Examples 2 Content Marketing Examples 3 Content Marketing Examples 4 Content Marketing Examples 5 Content Marketing Examples 6 Content Marketing Examples 7 Content Marketing Examples 8 Content Marketing Examples 9 Content Marketing Examples 10 Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners who want to improve their online presence Marketers who want to optimise their content marketing strategy Content creators who want to expand their skills Students who want to explore the field of content marketing Professionals who want to enhance their digital marketing skills Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Content Marketing Manager: £25,000 - £45,000 Digital Marketing Specialist: £25,000 - £50,000 Social Media Manager: £25,000 - £45,000 Marketing Automation Specialist: £30,000 - £60,000 Head of Marketing: £50,000 - £120,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Are you being mistreated at work? Are you a woman who's paid a lower salary than men for doing the same role? This Strategies for Women at Work to Earn More course will teach you the skill of negotiation to bridge the wage gap and introduce you to the strategies for earning more at work. In this short course, you will learn how to negotiate better in order to address your concern to your boss. You will also learn about standard fair wage laws in America. This course will give you a clear idea about your rights to receive equal wages and will teach you the art of winning a negotiation right from the very beginning. You will also get tips on how to close the gap further.This course will particularly benefit human resource personnel who want a better understanding of wage gaps and unequal pay. If you're a working woman who wants to bring about positive change in the workplace and inspire others to do the same, this course is for you. What you'll learn Broaden your understanding of the wage gap and the underlying reasons behind the gap Equip yourself with tips and tricks that will impact your earning in a positive way Familiarise with American fair wage laws Learn the skill of winning every wage negotiation and start earning what you deserve Get valuable course material, video lessons and assignments for better learning Obtain a certificate of achievement upon completion Get lifetime course access Access this course from any device with an internet connection Requirements You can be at any point in your career, and even still in college to benefit from this course. Who this course is for: Women in the workplace at any point in their career. In addition, Human Resources professionals who want to better understand the wage gap. This will benefit any woman in the workplace, but be aware, we discuss briefly United States Laws. If you are joining from another company, check out employment law that applies to gender in your country. What's the Big Deal About the Wage Gap? Why every woman at work or as an entrepreneur needs this course FREE 00:03:00 United States Laws About Fair Wages- Know Your Rights 00:03:00 Women Don't Ask: Some Key Differences Between Men and Women at Work 00:04:00 Why do women sit back and wait for fair compensation, while men ask frequently? 00:06:00 Negotiation Tactics for Woman Negotiation for Women and the Perils of Acting Like a Man 00:05:00 Negotiation Tactics for Women-Walking the Fine Line to Success 00:04:00 How To Win During The Initial Salary Negotiation 00:04:00 How to Further Close the Gap- Winning with Choices 00:03:00 Your Reading List and the Important Researchers Who Help Us Understand the Issue 00:02:00

What Will I Learn? Do breathing meditation Increase feelings of equanimity Increase feelings of peace Increase feelings of contentment Increase feelings of happiness Understand the core of the Buddha's teachings Apply Buddha's teachings to their life Use meditation to look more deeply into yourself and the nature of reality Requirements All that is necessary is an inquisitive mind and willingness to learn a new perspective Description Tradition has it that the Buddha gave 84,000 teachings during his 80 year life (he died around 410 BCE). Although perhaps not literally true, this very large number illustrates the idea that the Buddha's teachings are so extensive that people in all kinds of different situations can find within them something that meets their particular need. The Buddha's 84,000 teachings have shown a remarkable ability to adapt and to resonate with people at different times and in contrasting cultures. The Ancient Strategies for Modern Life is designed to introduce you to Buddhism. How it can help you develop happiness, contentment, equanimity, peace, and love so that you can deal with modern challenges effectively, and generally enrich your experience as a human being. Who is the target audience? Those who experience chronic anxiety Those who constantly worry Anyone who is interested in Buddhism as a philosophy, religion, or practical psychological handbook Anyone who wants to improve their sense of well-being and contentment Anyone who has ever wanted to learn about meditation and it's benefits Anyone who wants to learn a new way of thinking about themselves and their world not typically espoused in Western culture Introduction to Buddhism The Story of the Buddha FREE 00:06:00 What is Buddhism? 00:10:00 The Four Noble Truths 00:05:00 The Eightfold Path 00:15:00 The Middle Way 00:06:00 Assessment - Introduction to Buddhism 00:05:00 Practical Applications of Buddhism Breathing Meditation 00:11:00 Non-Attachment 00:07:00 Emptiness 00:04:00 Letting Go of the Ego 00:07:00 The Benefits of Simplicity 00:06:00 How to Use Solitude to Increase Awareness 00:04:00 Total Acceptance of Reality 00:06:00 Assessment - Practical Applications of Buddhism 00:05:00 The Sacred Path of the Warrior Developing 'Windhorse' Through Generosity FREE 00:08:00 Bringing Heaven Down to Earth 00:07:00 Buddhism Review 00:06:00 Assessment - The Sacred Path of the Warrior 00:05:00

🌟 Unlock Your Potential in Negotiations! 🌟   Are you ready to transform your negotiation game and achieve remarkable success in every deal? Introducing our groundbreaking online course:   🔑 Mastering Negotiation Strategies: Essential Tools and Techniques 🔑 Empower yourself with the indispensable skills and insights necessary to navigate any negotiation scenario with confidence and finesse. Whether you're a seasoned professional or just starting your journey, this course is tailored to elevate your negotiation prowess to new heights.   🚀 What You'll Gain from This Course: ✅ Comprehensive understanding of negotiation fundamentals ✅ Advanced strategies for complex deal-making ✅ Proven techniques to handle challenging situations ✅ Confidence to secure favorable outcomes ✅ Practical exercises and real-world case studies ✅ Personalized tips for different negotiation styles ✅ Insider secrets from industry experts   💡 Course Highlights: 🌐 Accessible anytime, anywhere - Learn at your own pace 📚 Engaging modules with interactive content 👥 Community support and networking opportunities 🎓 Expert-led sessions and in-depth tutorials 📈 Immediate application of learned strategies in your professional and personal life   🌟 Join thousands of successful negotiators who have transformed their approach and achieved unparalleled results. Take charge of your negotiations and set yourself apart in any situation! Enroll now and gain the skills to negotiate effectively in every aspect of your life. Don't miss this opportunity to become a master negotiator! Course Curriculum INTRODUCTION Killer Negotiating Tools - Introduction 00:00 10 KILLER NEGOTIATING TOOLS Tool 01 - Always Let the Other Person Go First 00:00 Tool 02 - Both Parties Must Feel Some Pain 00:00 Tool 03 - Put It In the Parking Lot 00:00 Tool 04 - Leave Your Ego At the Door 00:00 Tool 05 - Don't Negotiate With Yourself 00:00 Tool 06 - Know Your Deal Killers 00:00 Tool 07 - Put the Deal On Your Paper 00:00 Tool 08 - Escalate to God 00:00 Tool 09 - Be Careful of Deal Fatigue 00:00 Tool 10 - Know Thy Opponent 00:00

In the dynamic realm of business, the power of governance and risk management remains pivotal in steering companies towards excellence. 'Governance and Risk Management: Navigating Corporate Strategies' offers a comprehensive exploration into the fabric of corporate governance, unearthing its structures, mechanisms, and ethical obligations. Delve deeper into the significance of governance in ESG (Environmental, Social, and Governance) and master the intricate art of risk management, grasping its types and the processes involved, all while gaining insights into the realms of compliance and its auditing. Learning Outcomes Understand the foundational concepts of corporate governance and its pivotal role in businesses. Recognise the diverse governance structures and mechanisms at play within organisations. Gain insights into the importance of transparency, disclosure, and the role of ethics. Acquire knowledge about governance's role within ESG contexts. Develop a thorough understanding of risk, its varied types, and its management processes. Why buy this Governance and Risk Management: Navigating Corporate Strategies? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Governance and Risk Management: Navigating Corporate Strategies for? Business leaders aiming to strengthen their governance strategies. Compliance officers seeking to expand their knowledge on corporate ethics and audit processes. Strategy consultants looking to deepen their understanding of risk management. Students of business or corporate law aiming to grasp governance nuances. Professionals keen on incorporating governance and risk strategies into their toolkit. Career path Business Strategy Analyst: £35,000 - £55,000 Compliance Officer: £30,000 - £50,000 Corporate Governance Consultant: £40,000 - £60,000 Risk Management Specialist: £45,000 - £70,000 Compliance Audit Manager: £50,000 - £80,000 Governance and Risk Analyst: £40,000 - £60,000 Prerequisites This Governance and Risk Management: Navigating Corporate Strategies does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Governance and Risk Management: Navigating Corporate Strategies was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Corporate Governance Introduction to Corporate Governance 00:20:00 Module 2: Governance Structures and Mechanisms Governance Structures and Mechanisms 00:16:00 Module 3: Transparency, Disclosure, and Ethics Transparency, Disclosure and Ethics 00:16:00 Module 4: Corporate Governance in ESG Corporate Governance in ESG 00:12:00 Module 5: Introduction to Risk Management Introduction to Risk Management 00:10:00 Module 6: Risk and Types of Risk Risk and Types of Risk 00:09:00 Module 7: Risk Management Process Risk Management Process 00:07:00 Module 8: Compliance and Ethics Compliance and Ethics 00:12:00 Module 9: Compliance Audit Compliance Audit 00:13:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Welcome to the course 00:02:00 Step 1: Pricing Policy and Pricing Objective 6 Steps of setting a Pricing policy 00:03:00 Different Pricing Objectives 00:07:00 Step 2: Estimating Demand Estimating Demand 00:07:00 Forms of Demand Curve 00:02:00 Excel: Estimating Linear Demand Curve 00:08:00 Excel: Estimating Power Demand curve with Elasticity2 00:05:00 Excel: Estimating Power Demand Curve with points2 00:03:00 Subjective Demand curve 00:01:00 Excel: Estimating Subjective Demand Curve2 00:02:00 Excel: Maximizing Revenue using Excel Solver 00:08:00 Step 3: Estimating Costs Estimating the cost function 00:05:00 Excel: Modeling Cost Function and Maximizing Profit 00:06:00 Including effect of complementary goods 00:01:00 Excel: Effect of complementary goods 00:05:00 Step 4: Analyzing competitors Analyzing Competitors 00:02:00 Step 5a : Price Bundling Strategy Price Bundling 00:07:00 Types of Bundling 00:08:00 The Bundling Problem 00:04:00 Excel: Solving Bundling problem Part 1 00:14:00 Excel: Solving Bundling problem Part 2 00:08:00 Excel: Solving Bundling problem (Price Reversal) 00:08:00 Step 5b: Non-Linear Pricing Strategies Non-Linear Pricing Strategies 00:03:00 Willingness to Pay of customers 00:03:00 Willingness to Pay of customers 00:03:00 Example Problem Statement 00:01:00 Excel: Standard Quantity Discounts 00:21:00 Excel: Two-Tier Pricing 00:04:00 Step 5c: Price Skimming Price Skimming Strategy 00:05:00 Excel: Price Skimming Strategy 00:10:00 Step 5d: Revenue Management Revenue Management 00:03:00 Excel: Handling Uncertainity 00:07:00 Appendix: Using Lookup functions 00:08:00 Appendix 1: Excel Crash Course Mathematical Formulas 00:19:00 Textual Formulas 00:17:00 Logical Formulas 00:11:00 Date-Time Formulas 00:07:00 Lookup Formulas ( V Lookup, Hlookup, Index-Match ) 00:08:00 Data Tools 00:19:00 Formatting Data And Tables 00:18:00 Pivot Tables 00:08:00 Excel Charts: Categories Of Messages That Can Be Conveyed 00:04:00 Elements Of Charts 00:05:00 The Easy Way Of Creating Charts 00:03:00 Bar And Column Charts 00:12:00 Congratulations 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Level 1 Diploma in Adult Learning Embark on a transformative journey with our Level 1 Diploma in Adult Learning. Uncover the basics and beyond in Adult Learning methodologies. Ignite change and foster growth as an impactful Adult Learning facilitator. Learning Outcomes: Grasp fundamental theories in Adult Learning. Implement Active Learning strategies for adults in Adult Learning. Create engaging Workshop Designs for Adult Learning. Conduct training sessions that resonate in Adult Learning. Overcome Challenges and boost Participation in Adult Learning settings. Stay ahead with the latest Trends and Resources in Adult Learning. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Level 1 Diploma in Adult Learning: Basics of Adult Learning: Delve into the foundational principles that shape effective Adult Learning experiences. Active Learning Strategies: Master a suite of Active Learning strategies tailored for adult education. Workshop Design & Hands-On Activities: Create dynamic workshops infused with hands-on activities that engage Adult Learning participants. Delivering Impactful Training Sessions: Develop the skills to deliver training sessions that leave a lasting impact on Adult Learning audiences. Navigating Challenges & Ensuring Participation: Learn to navigate common challenges and foster active participation within Adult Learning settings. Trends, Resources & Future as a Trainer: Explore current trends, utilise cutting-edge resources, and prepare for the future landscape of Adult Learning.

Description Register on the Strategies on SEO Analytics - Content Marketing Tools today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Strategies on SEO Analytics - Content Marketing Tools course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Section 01: Content Marketing Tools Content Marketing Tools and SEO Analytics 00:07:00 Content Marketing Tools-Marketing Automation 00:11:00 Content Marketing Tools-Social Media 00:10:00 Content Marketing Tools-Webinar 00:07:00 Content Marketing Tools-Graphic creation 00:14:00 Section 02: Content Marketing Examples Content Marketing Examples 1 00:08:00 Content Marketing Examples 2 00:04:00 Content Marketing Examples 3 00:10:00 Content Marketing Examples 4 00:11:00 Content Marketing Examples 5 00:09:00 Content Marketing Examples 6 00:09:00 Content Marketing Examples 7 00:07:00 Content Marketing Examples 8 00:08:00 Content Marketing Examples 9 00:07:00 Content Marketing Examples 10 00:07:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00