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20891 Courses in Cardiff delivered On Demand

Negotiation Strategies

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Strategies will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Strategies will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Strategies course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Negotiation Strategies Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Strategies Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Strategies course. ******Courses are included in this Negotiation Strategies Bundle Course: Course 01: Negotiation Strategies Course 02: Level 2 Certificate in Business Management Course 03: Level 2 Diploma in Business Administration ******Others included in this Negotiation Strategies bundle course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Strategies Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- Assessment Method After completing each module of the Negotiation Strategies, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Strategies course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Strategies could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements Students who intend to enrol in this Negotiation Strategies course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Negotiation Strategies This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Strategies
Delivered Online On Demand32 hours
£12

Level 2 Dignity & Safeguarding

By Training Tale

This Level 2 Dignity & Safeguarding course is designed for individuals who work or intend to work with vulnerable adults in the health and social care sectors in various settings, such as hospitals, domiciliary care, or nursing homes. This Level 2 Dignity & Safeguarding qualification aims to provide learners with knowledge and understanding of the key principles of dignity, the duty of care, and safeguarding as applied to adult health social care. Through this Level 2 Dignity & Safeguarding course, learners will understand the principles and how they are applied in everyday work situations. They will also have an opportunity to examine the dilemmas that can arise and the consequences of not adhering to these principles. Learning Outcomes After completing this Level 2 Dignity & Safeguarding course, the learner will be able to: Gain a thorough understanding of safeguarding in adult health and social care. Understand the principles of dignity in adult health and social care practice. Gain a solid understanding of the Duty of Care in Adult Health and Social Care. Gain a thorough understanding of dilemmas encountered in adult health and social care. Understand the issues of public concern in adult health and social care. Why Choose Level 2 Dignity & Safeguarding Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Dignity & Safeguarding Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Dignity & Safeguarding course. ***Courses are included in this Level 2 Dignity & Safeguarding Course Course 01: Level 2 Dignity & Safeguarding Course 02: Level 2 Health & Care Course 03: Clinical Psychology Diploma ***Other Benefits of Level 2 Dignity & Safeguarding Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 2 Dignity & Safeguarding*** Detailed course curriculum of the Level 2 Dignity & Safeguarding Course: Module 1: Understand Safeguarding in Adult Health and Social Care Understand the national and local context of safeguarding and protection from abuse Know how to recognise potential and actual abuse and harm Know how to respond if abuse or harm is disclosed, suspected or alleged Understand ways to reduce the likelihood of abuse or harm Know about information and support in relation to abuse or harm Module 2: Principles of Dignity in Adult Health and Social Care Practice Understand the principles of dignity in adult health and social care Understand the potential impact on individuals when accessing and using health and social care services Understand how to apply the principles of dignity in adult health and social care Understand how person centred approaches contribute to dignity in adult health and social care Understand the role of the health and social care worker in relation to promoting dignity Understand the importance of professional relationships for dignity and service provision Module 3: Understand Duty of Care in Adult Health and Social Care Understand what is meant by 'duty of care' Know about dilemmas and conflicts relating to duty of care Know how to recognise and report unsafe practices Understand the impact of own actions on individuals and others Understand the importance of consent in health and social care practice Module 4: Understand Dilemmas and Public Concerns in Adult Health and Social Care Understand dilemmas that may be encountered in adult health and social care Know about issues of public concern in adult health and social care ------------------------- ***Free Courses: ------------------------- ***Level 2 Health & Care*** Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan ------------------------- ***Clinical Psychology Diploma*** Module 01: An Overview of Mental Health Module 02: Different Viewpoints in Psychology Module 03: Social Psychology Module 04: Utilising Cognitive Psychology Module 05: Understanding Childhood and Adolescent Psychiatric Disorders Module 06: Understanding Stress and Anxiety Disorders Module 07: Understanding Schizophrenia Module 08: Understanding Personality Disorders Module 09: Understanding Mood Disorders Module 10: Understanding Eating & Sleeping Disorders Module 11: Understanding Self-Harm and Suicide Module 12: Treating Mental Illness: Medication and Therapy ------------------------- Assessment Method After completing each module of the Level 2 Dignity & Safeguarding, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 2 Dignity & Safeguarding course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Dignity & Safeguarding This Level 2 Dignity & Safeguarding course is ideal for those who work with or intend to work with vulnerable adults in the health and social care sectors. Requirements Level 2 Dignity & Safeguarding There are no specific requirements for this Level 2 Dignity & Safeguarding course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 2 Dignity & Safeguarding course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Level 2 Dignity & Safeguarding
Delivered Online On Demand3 hours
£12

Creative Writing Courses

By Training Tale

You must not miss out on the four Creative Writing courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Creative Writing course, we have combined four highly valuable courses, namely - Level 5 Proofreading & Copy Editing Level 5 Report Writing Course Level 4 Copywriting Minute Taking Creative Writing - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Creative Writing course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Creative Writing - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this course, you will become an expert Report Writer. Creative Writing - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this Creative Writing course, you can learn all the basics, tips and tricks of copywriting. Creative Writing - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Creative Writing Course? Learning Outcomes By the end of this Creative Writing course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Why Choose Creative Writing from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF 4 certificate as soon as completing the course. Others Benefits Include Creative Writing Course 4 PDF Certificate Free Free Retake Exam Full Tutor Support 100% Online Course 24/7 Live Support Lifetime Access [ Course 01 ] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [ Course 02 ] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [ Course 03 ] Level 4 Copywriting Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing [ Course 04 ] Minute Taking Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings Assessment Method After completing each module of Creative Writing, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Creative Writing course is ideal for all. This Creative Writing course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers. Requirements There is no specific requirement to enrol for this Creative Writing course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path This Creative Writing course will open the door for many positions! Such as - Freelance Writer Copywriter Proofreader Business Executives Executives in TV, Media Communication Executives in different organisations Certificates Certificate of completion Digital certificate - Included

Creative Writing Courses
Delivered Online On Demand12 hours
£12

Certificate in Behaviour that Challenges in Children

By Training Tale

The main goal of this Certificate in Behaviour that Challenges in Children course is to increase learners' awareness and understanding of challenging behaviour in children and its consequences. You will be able to identify the challenges and whether they pose a risk to the child or others, reducing the child's standard of living. By completing this course, you will gain in-depth knowledge of challenging behaviour, which will help you progress onto other relevant qualifications and into relevant employment in the health and social care sector. It could be beneficial to students working in educational settings. Enrol on our exclusive Certificate in Behaviour that Challenges in Children course today and involve yourself in the major behavioural challenges that children may face and be the true hero by assisting them in controlling their behaviour in the most appropriate manner. Learning Outcomes After completing this Certificate in Behaviour that Challenges in Children course, the learner will be able to: Gain a solid understanding of the behaviour that challenges. Understand strategies to support positive behaviour. Understand communication in managing behaviour. Understand the support available to maintain your wellbeing. Why Choose Certificate in Behaviour that Challenges in Children Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. *****Course Included***** Main Course: Certificate in Behaviour that Challenges in Children **Free Courses** Course 01: Primary Teaching Diploma Course 02: Level 4 Early Years Course Course 03: Level 5 Childcare Training [ Note: Free PDF certificate as soon as completing the Certificate in Behaviour that Challenges in Children course ] Course Curriculum *** Certificate in Behaviour that Challenges in Children *** Module 1: Understand Behaviour That Challenges Understand behaviour that challenges Understand the reasons why people present with behaviour that is perceived as challenging Understand the impact of behaviour that challenges Module 2: Understand How to Support Positive Behaviour Understand how to identify when an individual's behaviour may escalate Understand strategies to support positive behaviour Understand how the rights of individuals are protected Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Understand communication in managing behaviour Understand how to manage behaviour that challenges Understand the role of others in supporting individuals who exhibit behaviour that is perceived as challenging Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Understand the benefits of reflection following episodes of behaviour that challenges Understand the support available to maintain own wellbeing ---------------------------------------------------------------- **Free Courses** [Course - 1 ] Curriculum **Primary Teaching Diploma** Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects Module 11: Children Having Special Education Needs or Disabilities Module 12: EYFS Framework in 2021 Module 13: Self-Management and Dealing with Stress ----------------------------------------------------------------- [Course - 2] Curriculum **Level 4 Early Years Course** Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children Module 6: The Early Years Foundation Stage Module 7: Managing in a Nursery Environment Module 8: Engaging in Professional Development ---------------------------------------------------------------- [Course - 3] Curriculum **Level 5 Childcare Training** Module 1: An Overview of Early Childhood Education Module 2: Empowering Children to Learn in the Early Years Module 3: The Process of Caring for Child's Development Module 4: Developing Socially and Emotionally Module 5: Aspects That Influence the Development Process Module 6: Other Factors Influencing the Child Development Process Module 7: Stages of Language Development Module 8: The Process of Moral Development Module 9: Personality Development of Children Module 10: Problems During Infancy and Childhood Period Module 11: Adolescence's Problems Explained Module 12: Safeguarding Children -------------------------------------------------------------------- Assessment Method After completing each module of the Certificate in Behaviour that Challenges in Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Certificate in Behaviour that Challenges in Children course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? There are no specific recommended prior learning requirements for Certificate in Behaviour that Challenges in Children qualification. Learners who have already completed a Level 1 qualification in healthcare, social care, childcare, or supporting learning may find it useful. Requirements There are no specific requirements for this Certificate in Behaviour that Challenges in Children course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Certificate in Behaviour that Challenges in Children course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Certificate in Behaviour that Challenges in Children course will provide you with all of the theoretical knowledge you will need to excel in the relevant field. After completing this course, you will be equipped with a wide range of skills needed to secure a position in the sector. Certificates Certificate of completion Digital certificate - Included

Certificate in Behaviour that Challenges in Children
Delivered Online On Demand32 hours
£12

Negotiation : Negotiation Techniques

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Techniques Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: Course 01: Level 5 Diploma in Business Analysis Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation : Negotiation Techniques
Delivered Online On Demand22 hours
£12

Writing Skills 4 in 1 Bundle

By Training Tale

You must not miss out on the four Writing Skills courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Writing Skills course, we have combined four highly valuable courses, namely - Level 5 Proofreading & Copy Editing Level 5 Report Writing Course Level 4 Copywriting Minute Taking Writing Skills - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Writing Skills course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Writing Skills - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this Writing Skills course, you will become an expert Report Writer. Writing Skills - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this Writing Skills course, you can learn all the basics, tips and tricks of copywriting. Writing Skills - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Writing Skills Course? Learning Outcomes By the end of this Writing Skills course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Why Choose Writing Skills from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Others Writing Skills Course 4 PDF Certificate Free Free Retake Exam 24/7 Live Support Lifetime Access [ Course 01 ] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [ Course 02 ] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [ Course 03 ] Level 4 Copywriting Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing [ Course 04 ] Minute Taking Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings Assessment Method After completing each module of Writing Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Writing Skills course is ideal for all. This Writing Skills course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers. Requirements There is no specific requirement to enrol for this Writing Skills course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path This Writing Skills course will open the door for many positions! Such as - Freelance Writer Copywriter Proofreader Business Executives Executives in TV, Media Communication Executives in different organisations Certificates Certificate of completion Digital certificate - Included

Writing Skills 4 in 1 Bundle
Delivered Online On Demand45 hours
£12

Writer Business Course

By Training Tale

You must not miss out on the four Writer Business courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Writer Business course, we have combined four highly valuable courses, namely - Level 5 Proofreading & Copy Editing Level 5 Report Writing Course Level 4 Copywriting Minute Taking Writer Business - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Writer Business - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this course, you will become an expert Report Writer. Writer Business - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this course, you can learn all the basics, tips and tricks of copywriting. Writer Business - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Writer Business Course? Learning Outcomes By the end of this course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Why Choose Writer Business from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Others Benefits Include Writer Business Course 4 PDF Certificate Free Free Retake Exam 24/7 Live Support Lifetime Access Course Curriculum [ Course 01 ] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [ Course 02 ] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [ Course 03 ] Level 4 Copywriting Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing [ Course 04 ] Minute Taking Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings Assessment Method After completing each module of Freelance Writer Business, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Writing Skills course is ideal for all. This Writer Business course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers. Requirements There is no specific requirement to enrol for this Writer Business course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path This Writer Business course will open the door for many positions! Such as - Freelance Writer Copywriter Proofreader Business Executives Executives in TV, Media Communication Executives in different organisations Certificates Certificate of completion Digital certificate - Included

Writer Business Course
Delivered Online On Demand12 hours
£12

Mental Health First Aid - QLS Level 5

By Compliance Central

***Building Bridges: Mental Health First Aid - The Key to Supporting Others (QLS Level 5)*** Did you know that in England, 1 in 4 people will experience a mental health problem each year [Mind, UK]? With mental health concerns becoming increasingly common, Mental Health First Aid is a critical skill for everyone. This QLS Level 5 endorsed course equips you with the knowledge and confidence to provide initial support to someone experiencing a mental health crisis. This Mental Health First Aid course is designed to be informative and engaging, providing a strong theoretical foundation in Mental Health First Aid principles. Through interactive learning activities and discussions, you'll gain a deeper understanding of various mental health conditions and how to effectively support those in need. Learning Outcomes: Upon successful completion of this Mental Health First Aid course, you will be able to: Recognize the signs and symptoms of common mental health problems. Provide initial support to someone experiencing a mental health crisis. Guide them towards appropriate professional help. Practice active listening and build rapport with empathy. Understand the importance of self-care for Mental Health First Aiders. Navigate the legal framework surrounding mental health. Key Highlights of the Mental Health First Aid Course: Lifetime Access to All Mental Health First Aid Resources An Interactive, Online Mental Health First Aid Created By Experts in the Mental Health First Aid Field Self-Paced and 24/7 Learning Support Free Certificate After Mental Health First Aid Completion This Mental Health First Aid course is a comprehensive program designed to build your confidence in supporting those with mental health challenges. Module 1: Introduction to Mental Health First Aid This module introduces the concept of Mental Health First Aid (MHFA), exploring its role in promoting mental well-being and providing initial support to those experiencing a mental health crisis. You'll learn about the MHFA action plan and its core principles. Module 2: Overview of Mental Health First Aid This module delves deeper into the theoretical framework of Mental Health First Aid. You'll explore the impact of mental health on individuals, families, and communities. Additionally, the module will discuss the importance of early intervention and the benefits of seeking professional help. Module 3-9: Exploring Specific Mental Health Conditions These modules provide a comprehensive overview of various mental health conditions, including: Childhood and Adolescent Psychiatric Disorders: Gain insights into common mental health challenges faced by children and adolescents, such as anxiety, depression, and eating disorders. Stress and Anxiety Disorders: Understand the different types of anxiety disorders, their symptoms, and coping mechanisms. Schizophrenia: Learn about the characteristics of schizophrenia, its impact on individuals, and the available treatment options. Personality Disorders: Explore the various personality disorders, their key features, and potential support strategies. Mood Disorders: Gain knowledge about mood disorders like depression and bipolar disorder, including their symptoms and management approaches. Eating & Sleeping Disorders: Understand the different types of eating and sleeping disorders, their causes, and potential treatment plans. Module 10: Medication and Therapy in the Treatment of Mental Illness This module explores the role of medication and therapy in treating various mental health conditions. You'll gain insights into different treatment approaches and their effectiveness. Module 11: Social Attitudes to Mental Illness This module examines the social attitudes and stigma surrounding mental illness. You'll learn strategies to challenge stigma and promote a more inclusive and supportive environment. Module 12: Mental Health First Aid Legislation and Services This module provides an overview of the legal framework surrounding mental health and relevant support services available in the UK. Module 13: Mental Health First Aid in the Workplace This module focuses on the specific application of Mental Health First Aid (MHFA) principles in the workplace. You'll learn strategies to identify and support colleagues experiencing mental health challenges. Module 14: Approach and React to People in Mental Health Crisis This module equips you with the skills to approach and interact with someone experiencing a mental health crisis. You'll learn how to de-escalate situations, provide emotional support, and guide them towards professional help. Mental Health First Aid Course Curriculum: Module 01: Introduction to Mental Health First Aid Module 02: Overview of Mental Health First Aid Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health First Aid Legislation and Services Module 13: Mental Health First Aid in the Workplace Module 14: Approach and React to People in Mental Health Crisis CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mental Health First Aid course is designed for anyone who wants to learn more about Mental Health First Aid. It's particularly beneficial for: Individuals who want to support friends, family, or colleagues facing mental health challenges. Professionals who work with the public, such as teachers, social workers, and healthcare workers. Managers and supervisors who want to create a more mentally healthy workplace. Anyone interested in promoting mental well-being in their community. Requirements There are no prerequisites for this Mental Health First Aid course. However, a basic understanding of mental health terminology would be beneficial. Career path Mental Health First Aid skills can be valuable in various career paths, including: Human Resources Education Social Work Healthcare Emergency Services Community Support Services Management and Leadership roles Any profession where you interact with people who may be experiencing mental health challenges. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate for free. QLS Endorsed Certificate Hard copy certificate - Included Hard copy certificate £109.00

Mental Health First Aid - QLS Level 5
Delivered Online On Demand6 hours
£12

IT Support Technician

By Compliance Central

***From Tech Novice to IT Hero: Your Journey to IT Support Mastery*** Did you know that the global IT support technician workforce is projected to grow by 11% by 2030? This rising demand highlights the crucial role IT Support Technicians play in keeping businesses and organizations running smoothly. This comprehensive IT Support Technician course equips you with the theoretical knowledge and understanding to excel in this IT Support Technician dynamic field. Our CPD-accredited IT Support Technician course is designed to provide a wide-ranging understanding of the essential theoretical concepts required in this field. From understanding how people use computers to managing files and mitigating IT security threats, this IT Support Technician course covers everything you need to know to become an effective IT Support Technician. Learning Outcomes By the end of this IT Support Technician course, you will be able to: Describe the core components of computer systems and their functionalities. Explain various data storage solutions and network configurations. Navigate different operating systems and manage files effectively. Identify and mitigate common IT security threats. Implement preventative maintenance practices to ensure system stability. Apply systematic troubleshooting methodologies to resolve user issues. Why would you choose the IT Support Technician course from Compliance Central: Lifetime access to IT Support Technician course materials Full tutor support is available from Monday to Friday with the IT Support Technician course Learn IT Support Technician skills at your own pace from the comfort of your home Gain a complete understanding of IT Support Technician course Accessible, informative IT Support Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the IT Support Technician Study IT Support Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your IT Support Technician Course This IT Support Technician course is designed to provide a comprehensive and theoretical foundation for a successful career in IT support. Module 01: How People Use Computers This module delves into the basic principles of human-computer interaction, exploring how users interact with different types of computers. You will gain a thorough understanding of user behavior and preferences, which is essential for any IT Support Technician. Module 02: System Hardware Understanding the components of computer hardware is vital. This module covers the various parts of a computer system, including the motherboard, CPU, RAM, and other critical components, providing the foundational knowledge every IT Support Technician needs. Module 03: Device Ports and Peripherals Learn about the different types of ports and peripherals used with computers, including printers, scanners, and external storage devices. Module 04: Data Storage and Sharing Data management is a key skill for any IT Support Technician. This module covers various data storage methods, including hard drives, SSDs, and cloud storage. You will also learn best practices for data sharing and management. Module 05: Understanding Operating Systems Gain a solid theoretical understanding of operating systems, such as Windows and macOS, covering core functionalities, user interfaces, and file management techniques. Module 06: Setting Up and Configuring a PC Learn the steps involved in setting up and configuring a personal computer. This module covers installation processes, system configuration, and optimization techniques, which are essential skills for an IT Support Technician. Module 07: Setting Up and Configuring a Mobile Device Learn about the theoretical foundations of mobile device setup and configuration, covering different operating systems and security considerations. Module 08: Managing Files Master essential file management techniques in this module. You'll learn how to create, organize, search for, and manipulate files and folders on various operating systems. Module 09: Using and Managing Application Software Explore the theoretical aspects of using and managing application software. This module covers software installation, configuration, and troubleshooting techniques. Module 10: Configuring Network and Internet Connectivity Gain a theoretical understanding of network configurations, including network types, internet connectivity, and network devices like routers and switches. Module 11: IT Security Threat Mitigation Understanding IT security is crucial for an IT Support Technician. This module covers common security threats, how to identify them, and best practices for mitigation. Module 12: Computer Maintenance and Management Discover preventative maintenance practices to ensure the optimal performance and stability of computer systems. Module 13: IT Troubleshooting Learn systematic troubleshooting methodologies to identify and resolve user issues related to hardware, software, and network connectivity. Module 14: Understanding Databases This module provides a theoretical introduction to databases, exploring their functionalities and how they are used to store and manage data. Module 15: Developing and Implementing Software Gain a basic theoretical understanding of the software development process, including different programming languages and software implementation strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician course is ideal for: Individuals with no prior IT experience looking to enter the IT support field. Professionals seeking to develop a strong theoretical foundation in IT support principles. Anyone interested in refreshing their knowledge of core IT concepts. Career changers looking to transition into the IT industry. Individuals seeking to pursue further IT certifications. Those considering a career in IT support roles. Requirements There are no specific prerequisites for this IT Support Technician course. However, a basic understanding of computers and a willingness to learn are beneficial. Career path An IT Support Technician course can open doors to various exciting career paths in the IT field. IT Support Specialist: £20,000 to £35,000 per year Help Desk Technician: £18,000 to £30,000 per year Network Support Engineer: £25,000 to £40,000 per year Systems Administrator: £25,000 to £45,000 per year IT Consultant: £30,000 to £60,000 per year IT Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

IT Support Technician
Delivered Online On Demand5 hours
£12

Sales Administration Skills

By Compliance Central

Did you know that according to a recent study by the Chartered Institute of Marketing, businesses with a strong focus on Sales Administration Skills achieve a 15% higher sales growth compared to those who don't?Sales Administration Skills are the backbone of any successful sales operation, ensuring smooth processes and maximizing sales potential. Our extensive Sales Administration Skills course is designed to equip you with the theoretical knowledge and understanding to excel in a Sales Administration role. Through a series of engaging modules, you'll gain valuable insights into the world of sales, marketing, and customer interaction, all specifically tailored to the Sales Administration function. Learning Outcomes By the end of this Sales Administration Skills course, you will be able to: Demonstrate a strong understanding of the sales cycle and its various stages. Effectively manage customer inquiries and interactions. Utilize marketing principles to support sales efforts. Develop and maintain accurate sales records and data. Apply effective communication and negotiation skills in a Sales Administration setting. Contribute to the overall success of the sales team through strong administrative support. Why would you choose the Sales Administration Skills course from Compliance Central: Lifetime access to Sales Administration Skills course materials Full tutor support is available from Monday to Friday with the Sales Administration Skills course Learn Sales Administration Skills skills at your own pace from the comfort of your home Gain a complete understanding of Sales Administration Skills course Accessible, informative Sales Administration Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Sales Administration Skills Study in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your course This Sales Administration Skills course delves into 17 modules, each packed with valuable knowledge to enhance your Sales Administration Skills. Module 01: Introduction to Sales This module establishes the foundation of Sales Administration Skills by exploring the core concepts of sales, its role within a business, and the various career paths available. Module 02: Sales Growth Delve into the strategies and techniques employed to achieve sustainable sales growth. This module explores market analysis, lead generation, and effective sales pipeline management. Module 03: Sales Hypnosis Learn the fundamentals of ethical persuasion techniques used in sales. This module explores the psychology of influence and how to build rapport with potential customers. Module 04: Sales Presentation Master the art of crafting compelling sales presentations. This module equips you with the skills to present product features, address customer needs, and deliver a persuasive closing argument. Module 05: Basics of Marketing Gain a solid understanding of marketing principles and their impact on sales success. This module explores market segmentation, branding strategies, and the elements of the marketing mix. Module 06: The Marketing Process Uncover the various stages involved in the marketing process, from market research and product development to promotion and distribution. Module 07: Strategic Marketing Explore the development and implementation of strategic marketing plans. This module delves into competitor analysis, target market identification, and the creation of a winning marketing strategy. Module 08: Marketing Environment Gain insights into the internal and external factors influencing the marketing environment. This module explores economic, social, technological, legal, and environmental factors impacting marketing strategies. Module 09: Market Segmentation Learn how to effectively segment markets to identify and target specific customer groups. This module explores various segmentation methods and their application in sales administration. Module 10: Consumer Buying Behaviour Unravel the mysteries of consumer buying behavior. This module explores the psychological, social, and cultural factors that influence purchasing decisions. Module 11: Business Markets and Buying Behaviour Gain a deeper understanding of business-to-business (B2B) markets and buyer behavior. This module explores the unique characteristics of B2B sales and the decision-making process involved. Module 12: Marketing Research Discover the importance of market research in developing effective sales and marketing strategies. This module explores various research methodologies and data analysis techniques. Module 13: Sales and Marketing Explore the vital link between sales and marketing functions within a business. This module emphasizes collaboration and communication to achieve organizational goals. Module 14: Leverage and Limitations Gain insights into the leverage and limitations of various Sales Administration Skills techniques. This module explores ethical considerations and responsible sales practices. Module 15: Sales Negotiations Develop your negotiation skills to effectively close deals and secure favorable outcomes. This module explores negotiation strategies, tactics, and effective communication techniques. Module 16: Dealing with Customers Master the art of exceptional customer service in a sales environment. This module explores communication techniques, building rapport, and handling customer objections. Module 17: Communication Skills Develop strong communication skills that are essential for success in Sales Administration. This module emphasizes active listening, clear and concise communication, and persuasive writing techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Administration Skills course is ideal for: Individuals seeking a career in sales administration. Those looking to enhance their existing Sales Administration Skills. Business professionals seeking to understand the sales process. Anyone interested in developing strong communication and negotiation skills. Those who want to gain a competitive advantage in the job market. Individuals seeking to contribute to a successful sales and marketing team. Requirements To enrol in this Sales Administration Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path A strong foundation in Sales Administration Skills can open doors to a variety of exciting career paths, including: Sales Administrator Sales Operations Specialist Customer Service Representative Account Manager Business Development Representative Marketing Coordinator Sales Manager (with further experience and qualifications) Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Sales Administration Skills
Delivered Online On Demand10 hours
£12