- Professional Development
- Medicine & Nursing
- Arts & Crafts
- Health & Wellbeing
- Personal Development
The Technical Specialist Course is designed for individuals looking to refine their communication and administrative abilities within a structured office environment. This course focuses on the essential elements of professional telephone handling, interoffice communication, record management, and key business support functions. Through modules covering everything from inbound and outbound calls to business writing, invoicing, and scheduling, learners are guided through the finer points of being an effective technical support professional in modern organisational settings. Each module offers insights into specific areas such as customer relationship management, communication etiquette, and maintaining filing systems. Whether you're aiming to build stronger rapport over the phone or enhance your invoicing and petty cash handling, this course brings clarity and precision to tasks often overlooked in busy office roles. The emphasis throughout is on communication, organisation, and professionalism — tailored for those who operate behind the scenes but keep operations moving smoothly. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Technical Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Technical Specialist training.
Whether you are planning to travel, work, or simply enjoy the rich culture of Spanish-speaking countries, this course provides you with the tools to immerse yourself fully in the language. Through dedicated practice and comprehensive guidance, you'll find yourself conversing with locals, enjoying Spanish literature, and watching films without subtitles in no time.
Soap Making Techniques: Craft Attractive & Natural Soaps at Home
By Wise Campus
Soap Making: Soap Making Course Online Are you prepared to embark on a path of indulging in lavish self-care, self-expression, and creativity? Look nowhere else! Your soap-making abilities will soar to new heights with the help of our handmade soap making course. During this handmade soap making course, you will learn the methods for manufacturing soap that have been passed down through the years. The handmade soap making course covers a broad range of subjects, from fundamental methods to more complex ones. Also, you will have the opportunity to experiment with various soup components in the handmade soap making course. To learn more about the world of handmade soap making, enrol in our special Handmade Soap Making course right away! Main Course: Soap Making Course Free Courses are including with this Soap Making: Soap Making Course. Along with The Soap Making: Soap Making Course, We Offer a free Dress Making and Fashion Design Course Special Offers of this Soap Making: Soap Making Course This Soap Making: Soap Making Course includes a FREE PDF Certificate. Lifetime access to this Soap Making: Soap Making Course Instant access to this Soap Making: Soap Making Course Get FREE Tutor Support to this Soap Making: Soap Making Course Soap Making: Soap Making Course Online This Soap Making: Handmade Soap Making Course will teach you the trade secrets for creating gorgeous, nourishing soaps with premium ingredients. Beginners may find our Soap Making: Handmade Soap Making Course ideal as it begins from scratch. Discover the essential equipment, safety precautions, and basic soap-making methods with this course on handmade soap production Who is this course for? Soap Making: Soap Making Course Online Both experienced soap makers and those who want to know more about the process will benefit from this handmade soap making course. Requirements Soap Making: Soap Making Course Online To enrol in this Soap Making: Soap Making Course, students must fulfil the following requirements. To join in our Soap Making: Soap Making Course, you must have a strong command of the English language. To successfully complete our Soap Making: Soap Making Course, you must be vivacious and self driven. To complete our Soap Making: Soap Making Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Soap Making: Soap Making Course. Career path Soap Making: Soap Making Course Online You can flourish in the appropriate field by completing this handmade soap making course, which will assist you in gaining all the necessary theoretical knowledge.
Diploma in Professional Makeup Artist - Level 7 (QLS Endorsed)
By Kingston Open College
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
Overview This comprehensive course on Supervisor Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Supervisor Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Supervisor Training. It is available to all students, of all academic backgrounds. Requirements Our Supervisor Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 04:03:00 total length •Fundamentals of Supervisor Training: 00:25:00 •Understanding the Role of Supervision: 00:24:00 •Essential Skills in Supervision: 00:29:00 •Recruitment and Dismissal: 00:37:00 •Employee Management: 00:22:00 •Communication Skill Development: 00:22:00 •Interactive Training for New Supervisors: 00:31:00 •Conflict Management: 00:26:00 •Cybersecurity for Employees: 00:27:00 •Assignment - Supervisor Training: 00:00:00
