Have you ever said that something is not your responsibility? Maybe it is! Learn how taking accountability can change the results you are getting at work and in your life. This course uses application exercises and a rich multimedia process to give you the insight and skills to change your results through taking accountability. Learning Objectives Learn about the relationship between accountabilty and getting results personally and professionally.;Examine how taking more accountabilty in the workplace leads to increased results.;Explore what it really means to take accountability for your own results.
Millions of messages are sent through email daily. Do you know what your messages say about you? Learn strategic etiquette for your communications that can impact your overall results. Using application exercises, rich multimedia and Enspark's signature Reality Check process, this course will give you the foundation you need to be effective in your email messages. Learning Objectives Learn what your email style says about you.;Learn strategic etiquette for your communications that can impact your overall results.;Get educated on email best practices.;Become more knowleable on what to avoid when composing email messages.
What to wear? What to say? When to follow-up? The process of interviewing for a position can be nerve racking to say the least. This course takes you through a typical interview process and prepares you for the what you may encounter. Through application exercises and a rich multimedia process, you will learn top skills to ease your nerves and prepare you for any interview.
Dealing with conflict in the workplace can be difficult. Seeing a person with whom you have issues every day can be challenging and distracting. Resolving conflicts has a major positive effect on the work environment, making it happier and more productive. Having employees with this conflict resolving quality is an important part of creating a productive workplace. This conflict resolution training course highlights the important aspects of resolving conflicts in the workplace. The course offers a myriad of conflict resolution skills and strategies that will help employees better deal with disputes in the workplace.
Topics covered: -Preparing for a meal -The proper use of tableware -Best practices for ordering your meal -Hosting a meal Bon Appetit! Learning Objectives Develop an understanding of what your dining habits and style say about you professionally and personally.;Learn how to best present yourself when dining with clients, colleagues, partners, or even friends.;Understand proper business dining etiquette for before, during, and after the meal.;Learn about proper etiquette when you are hosting a meal.
Master the skill of providing constructive feedback that empowers individuals and fosters positive change within your team or organization. Feedback is a critical tool for personal and professional growth, but it often evokes anxiety and resistance. In this course, you will gain insights into the importance of feedback, the factors affecting its effectiveness, and the strategies for delivering feedback in a manner that encourages development and change. Whether you're a leader, manager, or team member, this course equips you with the skills needed to create a culture of constructive feedback. Learning Objectives Recognize the fundamental concept of feedback and its significance in personal and professional growth, while recognizing that feedback can be both positive and constructive in nature.;Deliver feedback that is well-received, taking into consideration factors such as prior relationship, frequency, delivery mode, credibility, motive, and approach.;Acquiring the needed tactics and know-how to give feedback with the intention to help and serve, foster trust, and encourage change.
Equip yourself with the essential skills for conducting effective interviews. Explore the entire interview process, from defining job requirements and the ways interview can be structured or conducted, to asking legal and insightful questions, making assessments, and handling follow-ups. With an emphasis on best practices and legal compliance, learners will acquire the tools to select the right candidates for job positions and ensure a positive and professional interview experience. Learning Objectives Analyze job requirements and categorize the most appropriate interview type for a given position.;Formulate legal and insightful interview questions, demonstrating an understanding of the laws governing interview inquiries.;Implement a comprehensive evaluation process, including assessments and evaluation criteria, to select the most suitable candidates for job positions and conduct proper follow-up.
Gain a comprehensive understanding of Internet and computer use policies and their crucial role in today's workplace. Explore the reasons why companies implement these policies and how they impact individuals and organizations. By examining standard policies and monitoring employee behavior, you will learn how to navigate these guidelines effectively. Upon completion, you will be well-prepared to follow and adhere to your company's policies, safeguarding your job and contributing to a more efficient, productive workplace. Learning Objectives Analyze Internet and computer use policies to identify their significance in the workplace.;Compare and contrast the key elements of common Internet and computer use policies.;Evaluate the role of monitoring in enforcing these policies and understand its implications for employees and organizations.
Managing Stress in Challenging Times: On-Demand You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple, personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts