9712 Courses in Cardiff delivered On Demand

This course aims to provide learners with a comprehensive understanding of branding decisions and their critical role in developing an organization's brand image in the external environment. By the end of this course, participants will appreciate branding strategy and its types and will be able to identify the distinct factors that influence branding decisions. Participants will also develop an understanding of the concept of brand knowledge and brand perception. Additionally, this course will cover the marketing strategy planning process and integrated marketing communication. After the successful completion of the course, you will be able to learn about the following, Introduction to Branding. Branding Strategies. Factors Influencing Branding Decisions. Brand Knowledge and Perception. Marketing Strategy Planning. Integrated Marketing Communication. This course covers the fundamentals of branding decisions and their importance in developing a strong brand image for an organization. Learners will learn about the various types of branding strategies and how they can be used to create a unique brand identity. The course will explore the factors that influence branding decisions, including consumer behavior, market trends, and competition. Additionally, learners will learn about brand knowledge and perception and how they impact consumer behavior. This course covers the fundamentals of branding decisions and their importance in developing a strong brand image for an organization. Learners will learn about the various types of branding strategies and how they can be used to create a unique brand identity. The course will explore the factors that influence branding decisions, including consumer behavior, market trends, and competition. Additionally, learners will learn about brand knowledge and perception and how they impact consumer behavior. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Branding Decisions and Strategies Self-paced pre-recorded learning content on this topic. Branding Decisions and Strategies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing professionals Brand managers Marketing students Entrepreneurs Business owners Advertising professionals Public relations professionals Sales professionals Marketing analysts Product managers Digital marketers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you ready to revolutionize your B2B business development strategies and unlock sustainable growth? Dive into our comprehensive course, 'B2B Business Development: Strategies for Sustainable Growth,' where innovation meets practicality. In a world where businesses are constantly evolving, staying ahead requires more than just theory - it demands actionable insights and strategies. This course is your gateway to mastering the art of B2B sales and marketing, equipping you with the tools to thrive in the dynamic world of business development. Learning Outcomes Gain a profound understanding of B2B business development principles. Master the fundamentals of B2B sales and marketing strategies. Analyze and adapt to the unique dynamics of the B2B buyer. Create effective B2B marketing strategies that drive results. Align your sales and marketing efforts for enhanced productivity and growth. Why buy this B2B Business Development: Strategies for Sustainable Growth? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the B2B Business Development: Strategies for Sustainable Growth there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this B2B Business Development: Strategies for Sustainable Growth for? Aspiring B2B professionals eager to excel in business development. Marketing and sales enthusiasts seeking to specialize in the B2B domain. Business owners aiming to scale their B2B operations. Managers and team leaders responsible for B2B sales teams. Individuals keen on staying competitive in the ever-evolving B2B landscape. Prerequisites This B2B Business Development: Strategies for Sustainable Growth does not require you to have any prior qualifications or experience. You can just enrol and start learning.This B2B Business Development: Strategies for Sustainable Growth was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path B2B Sales Manager: £40,000 - £70,000 per annum B2B Marketing Specialist: £30,000 - £55,000 per annum Business Development Analyst: £35,000 - £60,000 per annum Sales Operations Coordinator: £28,000 - £45,000 per annum B2B Account Executive: £25,000 - £50,000 per annum Marketing Manager (B2B): £45,000 - £80,000 per annum Course Curriculum Module 01: Introduction to Business Development Introduction to Business Development 00:27:00 Module 02: Fundamentals of B2B Sales and Marketing Fundamentals of B2B Sales and Marketing 00:15:00 Module 03: The B2B Buyer The B2B Buyer 00:13:00 Module 04: B2B Marketing Strategy B2B Marketing Strategy 00:14:00 Module 05: Sales and Marketing Alignment Sales and Marketing Alignment 00:14:00 Module 06: Forming a B2B Sales Team Forming a B2B Sales Team 00:14:00 Module 07: Generating B2B Leads Generating B2B Leads 00:15:00 Module 08: B2B Sales Techniques B2B Sales Techniques 00:16:00 Module 09: B2B Sales Management B2B Sales Management 00:14:00 Module 10: B2B Business Development Strategies B2B Business Development Strategies 00:27:00

🌟 Unlock Your Potential in Negotiations! 🌟   Are you ready to transform your negotiation game and achieve remarkable success in every deal? Introducing our groundbreaking online course:   🔑 Mastering Negotiation Strategies: Essential Tools and Techniques 🔑 Empower yourself with the indispensable skills and insights necessary to navigate any negotiation scenario with confidence and finesse. Whether you're a seasoned professional or just starting your journey, this course is tailored to elevate your negotiation prowess to new heights.   🚀 What You'll Gain from This Course: ✅ Comprehensive understanding of negotiation fundamentals ✅ Advanced strategies for complex deal-making ✅ Proven techniques to handle challenging situations ✅ Confidence to secure favorable outcomes ✅ Practical exercises and real-world case studies ✅ Personalized tips for different negotiation styles ✅ Insider secrets from industry experts   💡 Course Highlights: 🌐 Accessible anytime, anywhere - Learn at your own pace 📚 Engaging modules with interactive content 👥 Community support and networking opportunities 🎓 Expert-led sessions and in-depth tutorials 📈 Immediate application of learned strategies in your professional and personal life   🌟 Join thousands of successful negotiators who have transformed their approach and achieved unparalleled results. Take charge of your negotiations and set yourself apart in any situation! Enroll now and gain the skills to negotiate effectively in every aspect of your life. Don't miss this opportunity to become a master negotiator! Course Curriculum INTRODUCTION Killer Negotiating Tools - Introduction 00:00 10 KILLER NEGOTIATING TOOLS Tool 01 - Always Let the Other Person Go First 00:00 Tool 02 - Both Parties Must Feel Some Pain 00:00 Tool 03 - Put It In the Parking Lot 00:00 Tool 04 - Leave Your Ego At the Door 00:00 Tool 05 - Don't Negotiate With Yourself 00:00 Tool 06 - Know Your Deal Killers 00:00 Tool 07 - Put the Deal On Your Paper 00:00 Tool 08 - Escalate to God 00:00 Tool 09 - Be Careful of Deal Fatigue 00:00 Tool 10 - Know Thy Opponent 00:00

In the UK, mental health professionals in schizophrenia management can earn an average salary of £37,000 per year, depending on their qualifications and experience. Our "Schizophrenia Management Strategies and Empowering Individuals with Schizophrenia" course aims to equip you with the essential knowledge and understanding required to make a meaningful impact on the lives of individuals affected by this complex mental health condition. Unlock the potential to make a positive difference in the lives of people living with schizophrenia through our comprehensive course. Gain insights into the diagnosis, treatment, and rehabilitation of schizophrenia and the vital role of family members and support systems in empowering these individuals. Enrol in our "Schizophrenia Management Strategies and Empowering Individuals with Schizophrenia" course today and embark on a fulfilling career path that combines professional achievement with the gratification of helping others overcome the challenges associated with schizophrenia. Join us in making a difference in the lives of countless individuals and their families. Learning outcomes: Grasp the fundamentals of schizophrenia and its symptoms. Explore the potential causes of schizophrenia. Acquire the skills to diagnose schizophrenia disorder accurately. Understand the various treatment options available for schizophrenia. Learn about the rehabilitation process and its importance in managing schizophrenia. Discover effective strategies for family members dealing with schizophrenia. Master the art of creating a supportive environment for individuals with schizophrenia. Why Prefer this Schizophrenia Management Strategies and Empowering Individuals with Schizophrenia Course? Opportunity to earn a certificate accredited by CPD QS after completing this Schizophrenia Management Strategies and Empowering Individuals with Schizophrenia course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support The "Schizophrenia Management Strategies and Empowering Individuals with Schizophrenia" course offers a comprehensive understanding of this complex mental health condition. By delving into the essential aspects of schizophrenia, from diagnosis to treatment and rehabilitation, you will be better equipped to impact the lives of those affected by this disorder positively. Our course not only focuses on the clinical aspects of schizophrenia management but also emphasises the importance of family support and fostering a nurturing environment. This holistic approach ensures that you develop a well-rounded understanding of schizophrenia management and are prepared to empower individuals living with the condition. Certification Upon successful completion of the Schizophrenia Awareness course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals seeking to specialise in schizophrenia management. Healthcare workers aiming to expand their knowledge of mental health disorders. Family members or caregivers of individuals with schizophrenia. Psychology students interested in understanding and managing schizophrenia. Anyone keen on learning more about schizophrenia and its impact on individuals and families. Requirements You will not need any prior background or expertise. All you need to take this Schizophrenia Management Strategies and Empowering Individuals with Schizophrenia is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Mental Health Nurse - £25,000 - £45,000 per annum. Clinical Psychologist - £40,000 - £90,000 per annum. Psychiatric Social Worker - £25,000 - £40,000 per annum. Psychiatrist - £45,000 - £150,000 per annum. Mental Health Support Worker - £18,000 - £25,000 per annum. Family Therapist - £30,000 - £50,000 per annum.

Overview This comprehensive course on Stock Market Day Trading Strategies for Beginners will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Stock Market Day Trading Strategies for Beginners comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Stock Market Day Trading Strategies for Beginners. It is available to all students, of all academic backgrounds. Requirements Our Stock Market Day Trading Strategies for Beginners is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 17 lectures • 01:42:00 total length •Introduction: 00:02:00 •1.1 Stocks: 00:02:00 •1.2 Day Trading: 00:01:00 •1.3 Pros and Cons of Day Trading: 00:05:00 •1.4 Buying Vs. Short Selling: 00:01:00 •2.1 Technical Analysis: 00:01:00 •2.2 Basics of Chart Reading: Styles and Patterns: 00:12:00 •2.3 Getting Started with Candlesticks: 00:04:00 •2.4 Level-2, Times and Sales: 00:08:00 •2.5 Chart Indicators: 00:07:00 •2.6 Fundamental Analysis: 00:04:00 •3.1 Controlling Emotions: 00:06:00 •3.2 Managing Risk: 00:05:00 •3.3 Placing a Trade: 00:07:00 •4.1 Trading Platform: 00:30:00 •4.2 Risk Free Trading Practice: 00:07:00 •Assignment - Stock Market Day Trading Strategies for Beginners: 00:00:00

In the hustle and bustle of modern work culture, fatigue has become an omnipresent enemy. Our course, 'Combatting Workplace Fatigue: Strategies for a Productive Environment', embarks on a detailed journey into understanding and managing weariness. Dive deep into the root causes, explore medical reasons, and uncover organisational initiatives to keep fatigue at bay. Moreover, discover effective strategies to foster healthy sleep and lifestyle habits, ensuring a revitalised and thriving work environment. Learning Outcomes Identify the core causes and medical factors contributing to workplace fatigue. Evaluate and implement organisational measures for managing tiredness. Develop strategies to promote rejuvenating sleep routines. Cultivate habits for a balanced lifestyle that counters fatigue. Utilise a checklist to regularly assess and address fatigue indicators. Why buy this Combatting Workplace Fatigue: Strategies for a Productive Environment? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Combatting Workplace Fatigue: Strategies for a Productive Environment for? Managers aiming to foster a more energetic and efficient team. HR professionals keen on implementing fatigue management policies. Individuals struggling with exhaustion in their professional life. Companies seeking to improve overall employee well-being. Health and safety officers looking to upgrade their knowledge on fatigue countermeasures. Career path Fatigue Management Consultant: £45,000 - £60,000 Health and Safety Officer: £25,000 - £40,000 Well-being Coordinator: £30,000 - £50,000 HR Advisor (Wellness Focus): £35,000 - £55,000 Occupational Health Specialist: £40,000 - £60,000 Organisational Development Specialist: £50,000 - £70,000 Prerequisites This Combatting Workplace Fatigue: Strategies for a Productive Environment does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Fatigue Management Introduction to Fatigue Management 00:13:00 Module 2: Understanding the Causes of Workplace Fatigue Understanding the Causes of Workplace Fatigue 00:11:00 Module 3: Medical Reasons behind Fatigue Medical Reasons behind Fatigue 00:16:00 Module 4: Managing Fatigue Managing Fatigue 00:15:00 Module 5: Organisational Policies and Initiatives for Fatigue Management Organisational Policies and Initiatives for Fatigue Management 00:12:00 Module 6: Strategies for Healthy Sleep Habits Strategies for Healthy Sleep Habits 00:14:00 Module 7: Strategies for Healthy Lifestyle Habits Strategies for Healthy Lifestyle Habits 00:18:00 Module 8: Checklist for Assessing Fatigue Checklist for Assessing Fatigue 00:07:00

Enlistment Strategies Certification Presently, like never before, pulling in and holding the correct sort of staff is indispensable to the continuous achievement of your business. High turnover, helpless spirit and representatives who neglect to do their fair share would all be able to be issues, in the event that you don't invest the energy and cash important to enroll appropriately. Understanding the different enrollment methodologies accessible to you can help you track down the most ideal representatives. This course gives you exhaustive data about the different enrollment methodologies that are accessible to you as an organization proprietor. It starts by acquainting you with the subject of enrollment, alongside why it is a significant region to zero in on. Then, the course covers the choices accessible to you regarding enlistment techniques. It additionally covers the most ideal manners by which to discover ideal possibility for a vacant position. At long last, the course covers talk with styles that you may wish to join into your own recruiting rehearses. You will Learn: Step by step instructions to compose a set of working responsibilities; Insights concerning picking the perfect measure of remuneration for open positions; Data around three of the most well known enrollment alternatives; Data on where to put your work adverts, to ensure a good outcome; The moral and legitimate contemplations that you need to remember; Data about the most widely recognized meeting style that is utilized today; Advantages of Taking this Course Finding out about the initial steps that you need to take, to guarantee effective enrollment; Understanding the contrasts between and advantages of direct employing, going to an enrollment organization and utilizing a talent scout to fill open positions; Figuring out how to direct due constancy on candidates to whom you are thinking about broadening a proposition for employment; Acquiring information about the administrative necessities overseeing the enrollment and employing measure, including data about enemy of separation laws that you need to know; Finding out about extra talking styles, including competency interviews and social meetings, alongside the advantages of each approach.

Leadership Management Strategies & Lean Management Master Leadership Management Strategies to inspire and guide teams by cultivating collaboration and defusing conflicts. Discern how diverse Leadership Management styles shape team dynamics and performance with this incredible Leadership Management Online Course. After completing this Leadership Management Diploma, you will obtain 5 crucial CPD Points, a Reed PDF Certificate on Leadership Management and our exclusive Workplace Management Toolkit, all-inclusive with the Course Price. Learning Outcomes: Understand Leadership Management's core differences and complementarities. Master impactful communication in Leadership Management for resonant, inspiring messages. Confront challenges using problem-solving in Leadership Management. Cultivate team motivation under the umbrella of Leadership Management. Gain practical skills in Leadership Management such as project and financial management. Master emotional intelligence and inclusivity within Leadership Management. Achieve a deep, holistic grasp of Leadership Management Principles. Apply Leadership Management Strategies for team collaboration and conflict resolution. Use Empower UK's assessment to evaluate your Leadership Management competencies. Resolve course ambiguities by seeking clarity, ensuring a full understanding of Leadership Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Our Leadership Management Course isn't just a curriculum; it's a transformative expedition. Let's have a look at some key modules: Decision-Making and Problem-Solving: Master decision-making and problem-solving skills in Leadership Management. Motivating and Managing Teams: Learn strategies for motivating teams, giving feedback, and resolving conflicts effectively. Lean Management: Learn about the principles of lean management and modern lean techniques to improve your Leadership Management Skill. Project Planning and Management: Master the 12-step process of effective Project Planning and Management, gaining crucial Leadership Management insights. Strategy Implementation and Thinking: Examine strategy implementation, strategic thinking and process optimisation in Leadership Management.

Ask yourself, how many times do you carry work over to the next day, or take work home? By doing things in a different order, planning effectively and become more efficient in dealing with daily tasks you can reduce stress and free up time for personal development and 'breathing space'. If you want Master Daily Planning and give yourself space to breathe and develop, join this Daily Planning: Strategies For Ultimate Success to get a flying through your day. Through the course, you will understand the importance and benefits of daily planning, how to tackle your time pirates. You will be able to undertake a gap analysis between current and desired planning state, You will learn strategies for dealing with meetings, how to deal with telephones, interruptions, and paper, understand the role of the to-do list, and more. Become more effective and efficient, do more in less time, reduce stress, free up time for development and be a super planner. What you'll learn understand the importance and benefits of daily planning download and use a 2-week challenge template undertake a gap analysis between current and desired planning state identify your time pirates understand how to tackle your time pirates appreciate why you put things off and the result learn strategies for dealing with meetings know how to deal with telephones, interruptions and paper learn the skills to achieve a 'zero inbox' understand the role of the to-do list choose how to tackle tasks when your time is the most 'valuable' know how to say 'no' and 'yes' undertake a critical reflective learning exercise Requirements you will need some way of writing down your observations/answers e.g. notebook or electronic device Introduction & getting started An Introduction to Daily Planning FREE 00:04:00 The 2 week challenge - video 00:02:00 Let's set the scene Mind the gap! 00:03:00 Thieves & Pirates A short introduction to this section 00:02:00 Managing time pirates 00:05:00 Do I procrastinate? ..... I'll have to think about that! Why Is Big Data Important? FREE 01:00:00 Let's tackle it NOW! 00:03:00 Not another meeting?! Marvellous Meetings 00:03:00 Interruptions, interruptions, interruptions ring, ring' 'do you have a minute' & the FAT attack 00:03:00 The holy grail The 'zero inbox' 00:05:00 PPPPP PPPPP introduction 00:03:00 Step by Step 00:03:00 The to-do-list To-Do-Lists 00:02:00 Prime & down time Prime & down time 00:02:00 Daily planning chart What a plan looks like and what goes where 00:02:00 Yes or No? just say 'no'! 00:04:00 'yes' 00:01:00 An action plan for success A 10 step plan for fulproof success 00:03:00 A daily planning visual metaphor - you don't want to skip this! I can't fit everything in....or can I 00:02:00 Summary Course Summary 00:02:00 Bonus Lecture Bonus Lecture 00:01:00 Course Certification

The aim of this course is to provide learners with a comprehensive understanding of key marketing concepts and strategies, including marketing techniques, setting marketing objectives and strategy, marketing segmentation and targeting, different market segments, profiling markets, and positioning segmented markets.The course will also cover marketing segmentation and targeting, including an overview of different market segments and how to effectively target them. Learners will gain an understanding of how to segment markets based on demographics, psychographics, behavior, and other factors, and how to develop targeted marketing campaigns that resonate with each segment.After the successful completion of the course, you will be able to learn about the following, What are the marketing techniques? How to set marketing objectives and strategy? What is marketing segmentation and targeting? What are different market segments? What is profiling markets? How to position segmented markets? Marketing is a critical component of any business strategy, and this course will provide learners with a solid foundation in key marketing concepts and strategies. The course will begin by covering marketing techniques, including advertising, direct marketing, public relations, sales promotions, personal selling, and content marketing. Learners will gain an understanding of each technique and how to effectively use them in a marketing campaign. Marketing is a critical component of any business strategy, and this course will provide learners with a solid foundation in key marketing concepts and strategies. The course will begin by covering marketing techniques, including advertising, direct marketing, public relations, sales promotions, personal selling, and content marketing. Learners will gain an understanding of each technique and how to effectively use them in a marketing campaign. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Segmenting And Targeting Strategies Self-paced pre-recorded learning content on this topic. Segmenting and Targeting Strategies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Manager Marketing Director Digital Marketing Specialist Marketing Consultant Marketing Analyst Marketing Strategist Advertising Executive Sales Manager with marketing experience Public Relations Manager Chief Marketing Officer (CMO) Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.