1604 Courses in Cardiff delivered On Demand

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Are you looking to enhance your Life Coaching skills? If yes, then you have come to the right place. Our comprehensive course on Life Coaching will assist you in producing the best possible outcome by mastering the Life Coaching skills. The Life Coaching course is for those who want to be successful. In the Life Coaching course, you will learn the essential knowledge needed to become well versed in Life Coaching. Our Life Coaching course starts with the basics of Life Coaching and gradually progresses towards advanced topics. Therefore, each lesson of this Life Coaching course is intuitive and easy to understand. Why would you choose the Life Coaching course from Compliance Central: Lifetime access to Life Coaching course materials Full tutor support is available from Monday to Friday with the Life Coaching course Learn Life Coaching skills at your own pace from the comfort of your home Gain a complete understanding of Life Coaching course Accessible, informative Life Coaching learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Life Coaching bundle Study Life Coaching in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Life Coaching Course Improve your chance of gaining in demand skills and better earning potential by completing the Life Coaching Life Coaching Curriculum Breakdown of the Life Coaching Course Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Life Coaching course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Life Coaching. It is also great for professionals who are already working in Life Coaching and want to get promoted at work. Requirements To enrol in this Life Coaching course, all you need is a basic understanding of the English Language and an internet connection. Career path The Life Coaching course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Life Coaching. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Embark on a journey to understand and provide effective support for Special Educational Needs (SEN) students. Gain insights into SEN teaching methodologies and strategies aimed at fostering an inclusive learning environment. Equip yourself with the knowledge needed to make a positive impact on the education of students with diverse learning needs. Learning Outcomes: Comprehend the concept and importance of SEN support in education. Explore a variety of teaching methodologies tailored to students with SEN. Develop strategies to address the unique learning needs of SEN students. Understand the role of educators in promoting inclusive learning environments. Learn effective communication techniques for working with SEN students. Apply differentiated instruction to engage and support SEN learners. Create accessible learning resources to accommodate diverse needs. Collaborate with parents, caregivers, and fellow educators to enhance SEN support. Why buy this SEN?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SEN you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This SEN course is ideal for Teachers and educators seeking to improve their skills in supporting SEN students. Education professionals interested in fostering an inclusive classroom environment. Individuals aspiring to work in roles related to special education support. Parents and caregivers of children with SEN. Prerequisites This SEN was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path SEN Teacher - Average Earnings: £25,000 - £40,000 per year. Teaching Assistant (SEN) - Average Earnings: £13,000 - £22,000 per year. Special Education Coordinator - Average Earnings: £25,000 - £45,000 per year. Educational Support Worker - Average Earnings: £15,000 - £25,000 per year. Learning Support Assistant - Average Earnings: £15,000 - £25,000 per year. Course Curriculum SEN Support SEN Support 00:15:00 SEN Teaching Methodologies SEN Teaching Methodologies 00:23:00

Overview Nursing assistants are ESSENTIAL in the healthcare field! Across the UK, hospitals and care facilities rely on skilled individuals to provide vital support to patients and medical teams. With the growing demand for compassionate and well-trained nursing assistants, now is the perfect time to gain the skills and confidence needed to succeed in this rewarding role. The Nursing Assistant Training will provide a full guide to every essential medical procedure that a Nursing Assistant is required to perform. This involves the standardized practices of; patient hygiene, infection control, medical administration, communication techniques, nutritional training, routine venipuncture, safe handling of medicines, pain management and much more. Courses are included in this Complete Training Diploma Course 01: Level 3 Diploma in Nursing Assistant Complete Training Course 02: Medication Administration Level 4 Course 03: Human Anatomy and Physiology Course 04: Clinical Training for Nurses and Carers - Catheterization Course 05: Palliative and End of Life Care Training- Level 5 Course 06: Diabetes Care Diploma Course 07: Nutrition and Health Level 2 Course 08: Treating Post Traumatic Stress Disorder Course 09: Phlebotomy Diploma Course 10: Sterile Services Technician Training Course 11: Stress Management Training Along with our premium Nursing Assistant Course bundle, you will get 10 premium courses specially designed for Nursing assistants. Also, you will get an original hardcopy certificate, transcript and a student ID card. Learning Outcomes of Nursing Assistant Complete Training Bundle: Understand all the legal, practical, and ethical responsibilities of a Nursing Assistant Know how to communicate efficiently with patients and staff Become fully aware of all the necessary health and safety protocols for nursing Learn the nursing requirements for every healthcare setting and the nursing staff therein Gain the ability to perform valuable infection control in an emergency Acquire the ability to perform valuable infection control in an emergency Understand the legislation and guidance of medication management Show the ability to perform essential medical practises like Oxygenation and suchlike Obtain the knowledge of nutrition and fluid requirements for patients Gain the knowledge, skill and guideline to work as a healthcare technician specializing in phlebotomy. Get a comprehensive knowledge of Medical Terminologies of phlebotomy that involves drawing blood and preparing it for lab testing. Get comprehensive knowledge on how to handle medicines safely and much more... Benefits you'll get from choosing Apex Learning for this course: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Nursing Assistant course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Nursing Assistant designed by expert instructors Learn about Nursing Assistant at your ease - anytime, from anywhere Study the Nursing Assistant from your computer, tablet or mobile device So, enroll in the course today and provide the best service for your patients. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Diploma in Nursing Assistant Complete Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Description Begin your journey with Apex Learning right away! The Nursing Assistant - CPD Certified course provides essential skills for effective patient care, including hygiene, infection control, and medical administration. It's perfect for those looking to enhance their abilities and gain CPD certification for professional development. Course Curriculum of Level 3 Diploma in Nursing Assistant Bundle Introduction Working in Different Healthcare Settings Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Effective Communication Health and Safety Hygiene Infection Control Asepsis Medication Administration Understanding Immune System Rest and Sleep Management Mobility and Immobility Issues of Patients Pain Management for Nurses Nutrition Fluid and Electrolyte Balance Assisting with Elimination Oxygenation How will I get my Certificate? After successfully completing the Nursing Assistant course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for anyone looking to start a career in healthcare support or those wanting to enhance their existing skills in nursing. Whether you're a beginner or have some experience in the nursing field, this course is perfect for individuals passionate about helping others and providing essential care to patients in a variety of settings. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals of nursing so that you can improve your knowledge in the relevant field. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Completing this course will enhance your CV and open doors to various roles in healthcare support. Nursing Assistant Patient Care Assistant Clinical Support Worker Health Support Specialist Senior Nursing Assistant

Working from home might sound like a dream—until your Wi-Fi cuts out mid-meeting and you’ve forgotten which day it is. This course is here to help you avoid turning into a coffee-fuelled chaos merchant in your pyjamas. Designed for professionals who want to sharpen their approach to remote working, the training covers the essentials of staying productive, communicating clearly, managing time (and emails) like a pro, and avoiding that creeping sense of isolation. You’ll gain structured insights into building healthier work routines, keeping your digital desk tidy, and making sure your presence is felt—even if you're not physically present. Whether you’re navigating your workday from the kitchen table, a corner of the spare room, or an actual desk (impressive), this course offers you the tools to stay efficient, focused, and professional without losing your mind—or your laptop charger. Key Features The Effective Remote Working Training course includes the following offers: CPD Quality Standards Accredited Effective Remote Working Training Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Effective Remote Working Training. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Effective Remote Working Training course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Introduction to Remote Working Setting Up Remote Office Staying Motivated and Competitive Strategies for Boosting Productivity Virtual Collaboration and Working on Teams Effective Communication Techniques Ensuring Growth As a Remote Employee Etiquette for Video and Audio Calls Why This Online Course is Better for You: Unlike traditional classroom settings, our online Effective Remote Working Training course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Effective Remote Working Training course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Effective Remote Working Training course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online Effective Remote Working Training course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, This course provide the expertise and certification you need to succeed. Certificates Digital Certificate Digital certificate - £9 Hard copy Certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Level 5 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Gain essential knowledge and practical skills related to tracheostomy care with our comprehensive e-learning course. Designed for healthcare professionals, students, caregivers, and individuals interested in medical care.

Gain essential knowledge and practical skills related to stoma care with our comprehensive e-learning course. Designed for healthcare professionals, students, caregivers, and individuals interested in medical care.

Speech Therapy: Speech Therapy Training Online This exclusive Speech Therapy: Speech Therapy Training Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Speech Therapy: Speech Therapy Training course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This Speech Therapy: Speech Therapy Training course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Main Course: Speech Therapy Course Courses are included in this Speech Therapy Bundle Course Course: Primary Teaching Course: Dyslexia Awareness Course: Nursery Nurse Course: SEN Teaching Assistant Course: ADHD Others Benefits of Speech Therapy: Speech Therapy Course Free 03 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Speech Therapy: Speech Therapy Training Course] Speech Therapy: Speech Therapy Training Industry Experts Designed this Speech Therapy: Speech Therapy Training course into 04 detailed modules. Assessment Method of Speech Therapy Training After completing each module of the Speech Therapy Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Speech Therapy Training After completing the MCQ/Assignment assessment for this Speech Therapy Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Speech Therapy: Speech Therapy Course This Speech Therapy: Speech Therapy course is for anyone who wants to: Gain the skills needed to work in the teaching and child care profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements Speech Therapy: Speech Therapy Course Students who intend to enrol in this Speech Therapy: Speech Therapy Course must meet the following requirements: Speech Therapy: Good command of the English language Speech Therapy: Must be vivacious and self-driven. Speech Therapy: Basic computer knowledge. Speech Therapy: A minimum of 16 years of age is required. Career path Speech Therapy: Speech Therapy Course Compete High provides the most expedient path to learning about Speech Therapy: Speech Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

Launch your legal career with confidence! Dive into our complete paralegal course. It's designed to shape you into a skilled legal navigator. You will become a champion for justice and a master of the procedure.