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Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Are you ready to take your teaching career to the next level with a government-regulated qualification? The Focus Awards Level 3 Award in Education and Training (RQF) is your pathway to success. Delivered by Focus, the UK's rapidly growing awarding organisation, this qualification is designed to meet the highest standards. Backed by the UK government and governed by Ofqual, Focus ensures the utmost professionalism and recognition of your educational achievements. This course addresses the core challenges faced by educators and empowers you with the skills and knowledge needed to excel in the dynamic field of education and training. This comprehensive course comprises units that cover roles, responsibilities, relationships, inclusive teaching, and assessment in the education and training sector. With engaging content and interactive resources, you'll gain the expertise needed to thrive as an educator. Learning Outcomes Develop effective communication skills with children, young people, and adults. Understand the organisational structure and functions of schools. Gain insights into child and young person development. Learn how to safeguard the well-being of children and young people. Why Choose Focus Awards? Choosing Focus Awards for your educational and training programs provides several significant benefits. As an accrediting body overseen by Ofqual, their certifications are widely recognised both nationally and globally, guaranteeing you are held to the highest educational standards. Focus Awards is a dynamic choice for a relevant and unique learning experience because of its commitment to professionalism, rapid expansion, and numerous qualification offerings. Choosing Focus Awards improves your professional chances, personal development, and educational accomplishments. Benefits you will gain Benefits you will enjoy include: Access to top-notch virtual learning resources. Round-the-clock availability of course modules. An intuitive and user-friendly online platform. Adherence to established standards. A qualification that holds recognized value. Outstanding customer service support. Guided Learning Hours Guided Learning Hours (GLH) encompass all instances of direct interaction, support, or supervision provided to learners by educators, tutors, trainers, or accredited education/training providers. For this qualification, the specified Guided Learning Hours total 48 hours. Total Qualification Time The Total Qualification Time (TQT) encompasses both guided learning hours (GLH) and an estimate of the hours a student is anticipated to commit to independent preparation, study, and other-directed learning activities, including assessments not under direct supervision. Qualification credit values are based on TQT, where one credit corresponds to 10 hours of learning. For this particular qualification, the Total Qualification Time is established at 120 hours. Method of Assessment The method of assessment for this course comprises written assignments and microteaching sessions. Specifically, in Unit 2, learners are required to engage in a one-hour micro teaching activity. Within this session, each learner must deliver a 15-minute teaching session, which will be observed and assessed by a tutor. Following their own presentation, learners have the option to either conduct additional microteaching sessions or observe their peers for the remaining 45 minutes. It's important to note that all assignments must be submitted through an online platform, and simulating the qualification is strictly prohibited. Progression Upon successful completion of the qualification, learners can explore various pathways for advancement: Level 4 Certificate in Education and Training (CET): This program builds on the foundation of Level 3 AET and is crucial for those aspiring to take on more advanced teaching roles. Level 5 Diploma in Education and Training (DET): Equivalent to a foundation degree, this diploma offers a more profound insight into the nuances of teaching and learning. Specialised Teaching Qualifications: Tailor your expertise with options in areas such as literacy, numeracy, ESOL, or teaching learners with disabilities. Assessor and IQA Qualifications: Unlock assessment roles by acquiring Level 3 CAVA or Level 4 IQA qualifications. Continuous Professional Development (CPD): Stay current and improve your skills through workshops, conferences, and training opportunities. Higher Education: Consider pursuing a bachelor's degree or higher education for expanded career prospects in the field. Employment Opportunities: Apply for teaching positions within adult education settings after completing the Level 3 AET. Personalised Career Goals: Your progression path depends on your individual aspirations, subject interests, and preferred educational environments. Qualification Purpose The purpose of the Focus Awards Level 3 Award in Education and Training (RQF) is to enable learners to acquire a comprehensive understanding of the roles, responsibilities, and dynamics involved in the field of education and training. Who is this course for? Aspiring educators seeking formal training and certification. Practising teachers looking to enhance their teaching methodologies. Professionals transitioning into teaching roles. Educational support staff eager to broaden their skills. Requirements No specific qualifications or prior experience are necessary to enrol in the Focus Awards Level 3 Award in Education and Training (RQF) course. This course does not mandate a teaching placement and is accessible to individuals aged 19 years and above, provided they possess a minimum high school qualification. Career path Adult Education Teacher: £30,000 to £40,000 per year Corporate Trainer: £30,000 to £45,000 per year Community College Instructor: £35,000 to £50,000 per year Training Coordinator: £25,000 to £35,000 per year ESL (English as a Second Language) Instructor: £25,000 to £40,000 per year Assessor or Verifier: £25,000 to £35,000 per year Career Counsellor: £30,000 to £45,000 per year Note: Registration, Assessment, Certification fee included within this price.

Are you ready to embark on an enlightening journey of wisdom with the Fitness Instructors bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Fitness Instructors: Fitness & Nutrition Training. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Personal Trainer / Fitness Instructor Training Course Course 02: Complete Fitness Trainer Certification: Beginner To Advanced Course 03: Perfect Fitness Diet Course 04: Healthy Nutrition Masterclass: Diet & Meal Plan For Health Course 05: Superfood Nutrition: 60+ Foods For Health & Fitness Course 06: Supplement Masterclass: Fitness, Health & Focus Course 07: Science-Based Bodyweight Workout: Build Muscle Without A Gym Course 08: Weight Loss And Nutrition: Lose Fat & Get Your Dream Body Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Fitness Instructors: Fitness & Nutrition Training bundle illuminate your path to wisdom. The Fitness Instructors: Fitness & Nutrition Training bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Fitness Instructors: Fitness & Nutrition Training package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Fitness Instructors bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Fitness Instructors: Fitness & Nutrition Training community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Fitness Instructors bundle. Establish robust bases across each course nestled within the Fitness Instructors bundle. Decipher intricate concepts through the articulate content of the Fitness Instructors bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Fitness Instructors bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Fitness Instructors bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Fitness Instructors bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Fitness Instructors bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Fitness Instructors bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Fitness Instructors journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Fitness Instructors Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements To enrol in this Fitness Instructors: Fitness & Nutrition Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Armed with the Fitness Instructors bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Fitness Instructors bundle lays a solid groundwork. Certificates CPD QS PDF Certificates Digital certificate - £4.99 CPD QS Hardcopy Certificate Hard copy certificate - £11.99

Diabetes is a disease directly related to blood sugar levels that must be closely monitored and managed. Over 3 million people in the UK now have diabetes. While the individual usually does this, anybody who spends time with them must know how to help them if needed. This Diabetes Awareness Training course will teach you about the various types of diabetes, the problems that might arise from them, and how to manage the condition to minimize the risk of these complications. By the end of this course, you will have a thorough understanding of diabetes and will be able to confidently give assistance and support. Learning Outcomes After completing this Diabetes Awareness Training course, the learner will be able to: Understand the fundamentals of diabetes. Understand the short-term complications of diabetes. Understand the long-term complications of diabetes. Gain a solid understanding of different types of treatment. Know how to manage everyday life with diabetes. Why Choose Diabetes Awareness Training Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diabetes Awareness Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diabetes Awareness course. **Course Included** Main Course: Diabetes Awareness Training **Free Courses** Course 01: Safeguarding Vulnerable Adults Training Course 02: Mental Health Support Worker Course 03: Level 3 Diploma in Healthcare Support [ Note: Free PDF certificate as soon as completing the Diabetes Awareness Training course] Course Curriculum of Diabetes Awareness Training Module 1: An Overview of Diabetes Module 2: Acute Complications Module 3: Chronic Complications Module 4: Treatment through Insulin & Medication Module 5: Treatment through Diet & Exercise Module 6: The Ways of Managing Everyday Life ------------------------- Assessment Method After completing each module of the Diabetes Awareness Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diabetes Awareness Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diabetes Awareness Training course is designed for Diabetes patients Students Recent graduates Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific requirements for this Diabetes Awareness Training course Certificates Certificate of completion Digital certificate - Included

This comprehensive online course offers in-depth insights into the world of crowdfunding. From understanding different types of crowdfunding to creating an effective pitch and achieving success, participants will gain the knowledge and skills needed to navigate the crowdfunding landscape. The course also covers specific areas like equity crowdfunding and real estate crowdfunding. Learning Outcomes:Gain a clear understanding of crowdfunding and its significance.Explore the various types of crowdfunding models.Identify suitable crowdfunding platforms for your project.Learn how to prepare for a successful crowdfunding campaign.Develop strategies to launch and promote your crowdfunding project.Create an impactful pitch that resonates with potential backers.Understand post-launch strategies and project management.Explore specialized forms of crowdfunding like equity and real estate. Why buy this Online Crowdfunding Training?Unlimited access to the course for foreverDigital Certificate, Transcript, student ID all included in the priceAbsolutely no hidden feesDirectly receive CPD accredited qualifications after course completionReceive one to one assistance on every weekday from professionalsImmediately receive the PDF certificate after passingReceive the original copies of your certificate and transcript on the next working dayEasily learn the skills and knowledge from the comfort of your home CertificationAfter studying the course materials of the Online Crowdfunding Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for?This Online Crowdfunding Training course is ideal forEntrepreneurs and startup founders looking for funding alternatives.Non-profit organizations and individuals seeking funds for social causes.Creative professionals aiming to finance their artistic projects.Business professionals interested in understanding crowdfunding trends. PrerequisitesThis Online Crowdfunding Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Online Crowdfunding Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career pathCrowdfunding Manager - Average Salary: £25,000 - £35,000 per year.Digital Marketing Specialist - Average Salary: £28,000 - £40,000 per year.Fundraising Coordinator - Average Salary: £24,000 - £32,000 per year.Project Manager (Crowdfunding Projects) - Average Salary: £30,000 - £45,000 per year.Entrepreneurial Advisor - Average Salary: £35,000 - £50,000 per year. Course Curriculum Online Crowdfunding Training Module 1: Introduction to Crowdfunding 00:15:00 Module 2: Why Crowdfunding 00:15:00 Module 3: Different Types of Crowdfunding 00:28:00 Module 4: Crowdfunding Platforms 00:15:00 Module 5: Preparing for Your Crowdfunding Adventure 00:12:00 Module 6: Getting Your Crowdfunding Project Off of the Ground 00:20:00 Module 7: Creating an Effective Pitch 00:45:00 Module 8: After Launch, What Now? 00:15:00 Module 9: Equity Crowdfunding 00:24:00 Module 10: Real Estate Crowdfunding 00:20:00 Module 11: How to Achieve Crowdfunding Success 00:08:00 Assignment Assignment - Online Crowdfunding Training 00:00:00

Level 3 & 7 Endorsed Diploma | FREE QLS Hard Copy Certificate | FREE 5 CPD Courses | Lifetime Access

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Overview This comprehensive course on Barista Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Barista Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this  Barista Training. It is available to all students, of all academic backgrounds. Requirements Our Barista Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 45 lectures • 05:13:00 total length •Coffee Tree and Brief History of Coffee: 00:15:00 •Coffee Varieties: 00:21:00 •Coffee Growing and Harvest: 00:06:00 •Coffee Processing Methods: 00:08:00 •Coffee Grading: 00:09:00 •First, Second and Third Wave of Coffee: 00:11:00 •Coffee Defects and Sorting: 00:06:00 •Introduction to Espresso Machine: 00:21:00 •Manual, Semi-Auto and Full Auto (Volumetric) Espresso Machines: 00:05:00 •Working Principles of Volumetric Machines: 00:02:00 •Espresso Machines Boiler Types: 00:05:00 •Espresso Grinder: 00:10:00 •Grinder Burrs: 00:03:00 •How to Adjust the Grinder?: 00:03:00 •Dosing: 00:02:00 •Distribution: 00:02:00 •Tamping and Tampers: 00:13:00 •Inserting the Portafilter: 00:03:00 •Starting the Pump: 00:01:00 •Flushing the Group and Cleaning the Portafilter: 00:02:00 •What is Naked Portafilter? Why is it used?: 00:02:00 •The Importance of Water: 00:04:00 •Understanding Time Concept and Practices: 00:15:00 •Under and Over Extraction: 00:10:00 •Chanelling: 00:11:00 •Steam Boiler and Steam Wand: 00:04:00 •Milk Selection: 00:06:00 •Milk Frothing and Heat Targets: 00:17:00 •Milk Splitting: 00:04:00 •The Difference Between Cappuccino and Latte Foam: 00:05:00 •First Half: 00:05:00 •Second Half: 00:07:00 •Maneuvers: 00:04:00 •Heart - Positioning and Cutting: 00:01:00 •Pouring Workouts: 00:07:00 •Espresso Variations: 00:04:00 •Espresso with Water: 00:03:00 •Espresso with Milk: 00:15:00 •Espresso with Ice: 00:03:00 •Coffee Bar Layout: 00:07:00 •Work Flow: 00:06:00 •Clothing & Apparel: 00:04:00 •Hygiene: 00:03:00 •Real Life Scenarios and Simulation: 00:07:00 •Espresso Machine Cleaning and Maintenance: 00:11:00

Exercise and diet are just the starts of reaching peak performance, however equipment, exercise types, body types, and how the exercises work plays an essential part in achieving peak performance. The key to reaching the peak performance is selecting the right equipment that includes (endurance, strength training, reduction of stress on joints), having a healthy diet and mindset to work toward your goals. Thus, in this course, we are going to talk to you about goals, strategies, mindset, qualities, equipment, exercises, diet, and more to assist you in seeing how you could accomplish your peak performance by pulling up your secrets to ace athlete performance. Course Highlights Athletic Training Diploma Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Athletic Training Diploma Online into 53 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 11 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Athletic Training Diploma Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Athletic Training Diploma Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Athletic Training Diploma Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 Ace Athlete in how to be a Star FREE 00:30:00 Secrets in Acting out in Peak Performance FREE 00:30:00 Aces in Athlete Performance in How to 00:30:00 How Do I Get Started? 00:30:00 How can I build my plans? 00:15:00 Module 02 Acing out to be an Athlete at Peak Performance 00:30:00 Aerobics in How to be an Ace Athlete 00:30:00 Aspiring Athlete Secrets in how you can be an Ace Performer 01:00:00 Aspiring Athletics Reaching Peak Performance in How to Be an Ace Athlete 00:30:00 Aspiring in How to Be an Ace Athlete 00:30:00 Athlete in how to be an Ace Performer 00:30:00 Module 03 Athlete in How to Be an Ace 00:30:00 Athlete Secrets in How to Be an Ace 00:15:00 Balancing in how you can be an Ace Athlete 01:00:00 Benefits in Strength Training in how to you can be an Ace Athlete 01:00:00 Body Types in How to Be an Ace Athlete 01:00:00 Aspiring Athletes and their secrets in peak performance 00:30:00 Module 04 Dynamic Exercises in how to become an Ace Athlete 01:00:00 Exercising in How to Work Toward Peak Performance Ace Athlete 00:30:00 Goals in How to BE an Ace Athlete 00:30:00 Growing in How to be an Athlete Ace 00:30:00 Herbs in How to become an ace athlete 01:00:00 Hormonal Response in how you can become an Ace Athlete 01:00:00 Module 05 How to Ace Out in Athlete Performance 01:00:00 How to Be a Peak Performance and Ace Athlete 00:30:00 How to Be an Ace Aspiring Athlete 01:00:00 Strength training for the mind 01:00:00 How to Be an Ace Athlete Star in Peak Performance 01:00:00 How to Be an Ace Athlete Star 01:00:00 Module 06 How to become the Next Ace Athlete 00:30:00 Keeping Reality in Mind in How to become an Ace Athlete 00:30:00 Learning Tools in How to be an Ace Athlete 00:30:00 Making Plans in How to become an Ace Athlete 00:30:00 How to Become an Ace Athlete Secrets to Peak Performance 00:30:00 Peak Performance in How to Be an Ace Athlete 00:30:00 Module 07 Purpose in How to Become an Ace Athlete 00:30:00 Reaching the Peaks in How to become an Ace Athlete 00:30:00 Riding the Corners in How to Be an Ace Athlete 00:30:00 Secrets in How to Be an Ace Athlete 00:30:00 Secrets in how you can be an Ace Performance Athlete 01:00:00 Selecting Equipment in How to become an Ace Athlete 01:00:00 Module 08 Setting the Goals in How to become an Ace Athlete 00:30:00 Strength Training in how to you can be an Ace Athlete 00:30:00 Sustaining Life in how you can become an Ace Athlete 00:30:00 The Goals in how you can be an Ace Athlete 01:00:00 Tools in how you can be an Ace Athlete 00:30:00 Types of Exercises in how you can become an Ace Athlete 00:30:00 Module 09 What You Need to Know in How to be an Ace Athlete 01:00:00 What you should know in How to Be an Ace Athlete 01:00:00 Where is your Peak in How to be an Ace Athlete? 00:30:00 Working Hard in How to Be an Ace Athlete 00:30:00 Performers Reaching their Peak in Ace Athlete 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Athletic Training Diploma Online 00:20:00 Final Exam Final Exam- Athletic Training Diploma Online 00:20:00

Description: Customer service and the success of a company are interdependent. By offering excellent customer service, you can retain customers and grow your business. The Customer Care Training course combines all the essential knowledge in detail to enable you to become progressing in the competitive and dynamic customer care field. You will introduce to the most-needed skills to master the position as a customer care assistant or receptionist. Explore the necessity of having a customer service standards which indirectly reflects your brand's values. This course provides an excellent base for high-quality customer care to stay ahead in the robust and competitive job market, Upon successful completion of the course, you'll be able to handle issues for customers and do your best to ensure they are satisfied. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Care Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Care Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Assessment Assignment - Customer Care Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00