13134 Courses in Cardiff delivered On Demand

Are you passionate about fostering inclusive communities and promoting equality? Elevate your career with our comprehensive Social Inclusion Officer Training course! Designed for aspiring professionals and those seeking to make a significant impact in their communities, this course equips you with the knowledge and skills to champion social inclusion and drive positive change. Key Features: CPD Certified Developed by Specialist Lifetime Access The Social Inclusion Officer Training course helps learners understand the importance of including everyone in society, regardless of their background. Participants will learn about effective communication techniques and how to promote social inclusion. They will explore the connections between social inclusion, mental health, and social mobility, understanding how to support individuals in overcoming barriers. The course also covers strategies for creating policies that promote inclusivity. By the end of the training, learners will be equipped with the knowledge and skills to work as Social Inclusion Officers, helping to create a more inclusive and fair society for all. Course Curriculum Module 01: Introduction to the Course Module 02: An Introduction to Social Inclusion Module 03: The Nature of Communication Module 04: The Promotion of Social Inclusion Module 05: Social Inclusion and Mental Health Module 06: Social Inclusion and Social Mobility Module 07: Policy Suggestions and Recommendations Module 08: Social Inclusion Officer Learning Outcomes: Understand the fundamentals of social inclusion principles and practices. Identify key communication techniques for promoting social inclusion. Explore the relationship between social inclusion and mental health. Assess the impact of social mobility on social inclusion. Formulate policy recommendations to enhance social inclusion. Define the role and responsibilities of a Social Inclusion Officer. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in social inclusion roles. Community workers aiming to enhance inclusivity. Social workers focusing on mental health. Policy makers seeking to improve social mobility. Educators promoting inclusive practices. Career path Social Inclusion Officer Community Development Worker Mental Health Support Worker Social Policy Advisor Equality and Diversity Officer Inclusion and Wellbeing Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock your potential and step into the dynamic world of leisure management with our meticulously designed training program. Whether you're an aspiring professional or a seasoned expert looking to broaden your horizons, our course offers the perfect blend of theoretical knowledge and practical insights to propel your career forward. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Leisure Management Training course, learners will gain a broad understanding of the leisure industry, including travel, tourism, and recreation. They will learn how to plan and provide leisure services, ensuring they meet customer needs and expectations. The course covers marketing strategies to promote leisure activities and services effectively. Students will also learn about health, safety, and welfare standards, ensuring a safe environment for both customers and staff. The curriculum includes human resource management, focusing on recruiting, training, and managing staff within the leisure industry. Leadership skills are developed to prepare learners for managing teams and leading projects. Additionally, the course teaches how to manage and maintain leisure facilities and handle operations in hotels and lodging. Overall, the training equips learners with the skills needed to successfully run and manage various aspects of leisure services. Course Curriculum Module 01: Introduction to Leisure Management Module 02: Travel, Tourism and Leisure Module 03: Planning for Leisure Services Module 04: Marketing of Leisure and Recreation Module 05: Health, Safety and Welfare Module 06: Human Resource Management in Leisure Industry Module 07: Leadership in Leisure Industry Module 08: Managing and Maintaining a Leisure Facility Module 09: Managing Hotel and Lodging Learning Outcomes: Understand core concepts in Introduction to Leisure Management. Explore connections between Travel, Tourism, and Leisure. Develop skills for Planning Leisure Services effectively. Learn strategies for Marketing Leisure and Recreation. Implement Health, Safety, and Welfare protocols. Manage Human Resources in the Leisure Industry. Cultivate Leadership in Leisure Industry settings. Oversee operations of a Leisure Facility. Manage Hotel and Lodging operations efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leisure managers seeking foundational knowledge. Tourism professionals expanding into leisure management. Facility managers enhancing operational skills. HR specialists in the leisure industry. Marketing professionals targeting leisure and recreation. Career path Leisure Centre Manager Tourism Development Officer Hotel Manager Recreation Facility Manager Health and Safety Officer Human Resources Manager in Leisure Industry Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Discover the charming art of card making from the comfort of your own space with our Creative Card Making Course. Designed for those who adore the personal touch and the joy of giving, this course guides you through imaginative techniques, clever designs, and delightful details that turn simple cards into little works of art. Whether you're a total beginner or already dabble with paper and glue, you'll find plenty to inspire your creativity and sharpen your style. Expect an enjoyable, no-pressure experience that gently builds your skills with easy-to-follow lessons, colourful ideas, and a touch of flair. From birthdays to thank-yous, or just-because cards that make people smile—this course is all about making meaningful moments through craft. There’s no glitter storm or complicated gear needed—just your enthusiasm and a love for lovely things. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Creative Card Making Module 01 : Introduction to Creative Card Making Module 02 : Design Elements and Principles for Handmade Greeting Cards Module 03 : Card-Making Techniques Module 04 : Creating Unique Folds and Pop-up Cards Module 05 : Hand Lettering and Calligraphy Module 06 : Card-Making Business Learning Outcomes: Refine Card-Making Techniques: Elevate your craft with advanced techniques like embossing and layering. Create Dazzling Folds and Pop-ups: Master unique folding methods for captivating card designs. Master Hand Lettering and Calligraphy: Infuse your creations with personal, elegant touches using expert lettering. Launch a Card-Making Enterprise: Gain insights into building a successful card-making business. Design Bespoke Greeting Cards: Craft personalised cards for various occasions with flair.Market Your Creations Effectively: Learn strategies to showcase and sell your cards to a wider audience. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Creative enthusiasts looking to hone their card-making skills. Individuals keen on exploring a profitable venture in the crafting industry. Artistic minds seeking to add a personal touch to their creations. Aspiring entrepreneurs interested in the greeting card business. Beginners in card making eager to build a strong foundation. Crafters aiming to expand their repertoire of techniques. Anyone desiring to learn in a British English context. Individuals passionate about creating meaningful connections through handmade cards. Career path Freelance Greeting Card Designer Craft Store Consultant Online Greeting Card Retailer Workshop Instructor in Card Making Event Planner (Specializing in Personalized Invitations) Small Business Owner (Bespoke Card-Making Studio) Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

**Disability Awareness & Inclusion Training - CPD Accredited Course - Free Certificate** This Disability Awareness & Inclusion Training Course is designed to deepen understanding and raise awareness about the barriers that individuals with disabilities face in everyday life. The course encourages a shift in perspective, helping learners develop a respectful and informed approach towards disability, fostering more inclusive environments in various settings. Whether you're an employee, employer, or community member, this training will provide valuable insights into how disability affects people, their rights, and how we can all contribute to creating more accessible spaces for everyone. The course focuses on essential topics such as the types of disabilities, legal frameworks, and the importance of sensitivity and communication. Through engaging content, learners will explore practical approaches to ensure equitable treatment of people with disabilities. By completing this course, participants will be better equipped to recognise potential challenges faced by individuals with disabilities, and how small adjustments can lead to significant positive changes in the workplace or community setting. This training is an excellent opportunity to build your awareness and make a tangible difference in creating more inclusive and supportive environments. Key Features of Disability Awareness & Inclusion Training Course: This Disability Awareness & Inclusion Training Course is CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases of Disability Awareness & Inclusion Training Course. Course Curriculum of Disability Awareness & Inclusion Training Course: Module 01: Concept of Disabilities and Inclusion Module 02: Disability and The Law Module 03: Models of Disability Module 04: General Duties of Workers' Representatives Module 05: Ensuring Health and Safety for Disabled People Module 06: Managing Workers with Disabilities Module 07: Effective Communication Strategies with Disabled People Module 08: Recruiting People with Disabilities Module 09: Promotion Module 10: Creating an Inclusive Workplace Learning Outcomes of Disability Awareness & Inclusion Training Course: Grasp the diverse Concept of Disabilities, fostering a culture of inclusivity. Navigate the legal landscape, understanding Disability and The Law intricacies. Explore varied Models of Disability, shaping a nuanced perspective. Comprehend the pivotal General Duties of Workers' Representatives for workplace cohesion. Ensure Health and Safety for Disabled People, creating a secure environment. Master Effective Communication Strategies, fostering connections with disabled individuals. Accreditation This Disability Awareness & Inclusion Training course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this Disability Awareness & Inclusion Training course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Disability Awareness & Inclusion Training Course: Employers and HR Professionals can enroll this Disability Awareness & Inclusion Training Course Educators and School Staff can enroll this Disability Awareness & Inclusion Training Course Healthcare Professionals can enroll this Disability Awareness & Inclusion Training Course Community Leaders can enroll this Disability Awareness & Inclusion Training Course Customer Service Representatives can enroll this Disability Awareness & Inclusion Training Course Service Providers: To enhance services for individuals can enroll this Disability Awareness & Inclusion Training Course Students and General Public can enroll this Disability Awareness & Inclusion Training Course Career path Inclusive Recruitment Specialist Disability Rights Advocate Workplace Diversity Coordinator Health and Safety Officer Communication Accessibility Consultant Inclusion and Diversity Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Step into the realm of educational support with our transformative course, Essentials of Being a Teacher's Aide. Explore the intricate dynamics of educational environments as you embark on a journey to enhance teaching and learning experiences. Module by module, you'll delve into the fundamental principles that underpin effective educational support. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Initiating the educational voyage, you'll gain insight into the foundations of education, setting the stage for impactful engagement with students. Discover strategies and practices to foster meaningful connections with learners, empowering them to thrive academically. As you progress, learn how to elevate teaching and learning support, crafting an enriching classroom environment conducive to growth and development. Through tailored resources and nurturing environments, you'll be equipped to foster an ideal learning atmosphere. Our course culminates in a capstone project, where you'll apply newfound knowledge to real-world scenarios, cementing your role as an invaluable asset in educational settings. Join us and embark on a journey to become an indispensable part of the educational journey, supporting teachers and empowering students towards academic success. Course Curriculum Module 1: Initiating the Educational Journey: Introduction to Education Module 2: Engaging with Students: Strategies and Practices Module 3: Enhancing Teaching and Learning Support Module 4: Crafting Classroom Resources and Fostering an Ideal Learning Environment Module 5: Advancing Professional Growth: Opportunities for Development Module 6: Culminating Capstone Project for Practical Application Learning Outcomes: Initiate the educational journey with a comprehensive understanding of education. Engage effectively with students using proven strategies and practices. Enhance teaching and learning support through practical methodologies. Craft classroom resources to create an ideal learning environment. Advance professional growth by identifying and leveraging development opportunities. Apply acquired knowledge and skills in a practical capstone project. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring teacher's aides seeking foundational knowledge in education support. Individuals interested in engaging with students using effective strategies. Those looking to enhance their skills in supporting teaching and learning. Professionals seeking to contribute to fostering an ideal classroom environment. Individuals aiming to advance their career prospects in education support roles. Career path Teacher's Aide Classroom Assistant Learning Support Assistant Special Educational Needs (SEN) Assistant Teaching Assistant Education Support Worker Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Master British Sign Language with our comprehensive Level 1 & 2 course. Gain confidence, unlock new opportunities, and make a difference. Bonus module included!

The IT Support Technician Essentials Course offers a solid foundation for anyone interested in the thriving world of IT support. Designed with clarity and focus, this course provides you with the essential knowledge needed to tackle the core challenges of IT support roles. From troubleshooting common technical issues to understanding the software and hardware systems that keep organisations running smoothly, this course covers it all. Whether you’re just starting or looking to enhance your current skill set, this course is tailored to provide a clear and accessible approach to IT support. By the end of this course, you’ll feel confident navigating the complexities of IT systems, diagnosing and resolving issues, and offering solutions to common problems that arise in everyday business environments. It’s a comprehensive way to build your understanding of IT infrastructure and customer support, all through an engaging and structured learning experience. With the increasing reliance on technology across all industries, the role of an IT support technician continues to grow. This course gives you the tools to enter or advance in the ever-evolving IT industry, where opportunities are plentiful. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to IT Support Technician Module 02: Computer Hardware and Software Module 03: Networking Fundamentals Module 04: System Administration Module 05: Cybersecurity Basics Module 06: Professional Development and Career Skills Module 07: Troubleshooting Software and Hardware Issues Module 08: Storage and Cloud Computing Learning Outcomes Identify and analyse computer hardware components for efficient troubleshooting. Apply networking fundamentals to establish and maintain robust connections. Execute system administration tasks for seamless IT infrastructure management. Implement cybersecurity basics to safeguard digital assets effectively. Demonstrate proficiency in troubleshooting software and hardware issues. Navigate storage and cloud computing, leveraging them for enhanced data management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the IT support field. IT professionals seeking to broaden their skill set. Students pursuing a career in information technology. Career changers exploring opportunities in IT. Those looking to enhance their cybersecurity knowledge. Professionals wanting to deepen their understanding of system administration. Tech enthusiasts eager to master computer hardware and software. Anyone keen on advancing their career in IT support. Career path IT Support Technician Help Desk Analyst Network Support Specialist System Administrator Cybersecurity Analyst Cloud Support Engineer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Taking a Professional Business Etiquette course is crucial in today's competitive world of business. Business etiquette encompasses various aspects like communication skills, e-communication etiquette, meeting protocols, and cross-cultural understanding, all of which are essential in creating a favorable professional image. In a dynamic business environment, knowing how to conduct oneself with professionalism can significantly enhance career prospects. Employers in the UK place a premium on candidates who demonstrate polished business etiquette, often translating into better job opportunities and higher salaries. According to recent trends, the demand for professionals with adept business etiquette skills is on the rise, with a noticeable increase in job openings by 15% annually. Mastering these nuances not only boosts confidence in daily interactions but also fosters smoother collaboration and negotiation, ultimately contributing to personal and organizational success in the business sector. Key Features: CPD Certified Professional Business Etiquette Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Basics of Business Etiquette Module 02: Communication Skills Module 03: e-Communication Etiquette Module 04: Meeting and Interview Etiquette Module 05: Internal and External Etiquettes Module 06: Cross-Cultural Learning Outcomes: Master fundamental business etiquette principles for professional success. Hone effective communication skills to convey messages with clarity and impact. Navigate the digital space gracefully with e-communication etiquette expertise. Perfect meeting and interview etiquette, leaving a lasting positive impression. Excel in internal and external etiquettes, building strong, lasting connections. Cultivate cross-cultural competence for seamless global business interactions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Business Etiquette course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Professional Business Etiquette. Moreover, this course is ideal for: Business professionals aiming to enhance their workplace conduct. Entrepreneurs seeking to establish and maintain fruitful business relationships. Recent graduates entering the corporate world and keen on making a mark. Sales and marketing professionals aiming to build a positive brand image. Anyone looking to thrive in the interconnected global business landscape. Requirements There are no requirements needed to enrol into this Professional Business Etiquette course. We welcome individuals from all backgrounds and levels of experience to enrol into this Professional Business Etiquette course. Career path After finishing this Professional Business Etiquette course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Professional Business Etiquette are: HR Manager - £35K to 60K/year. Sales Executive - £25K to 50K/year. Marketing Coordinator - £22K to 40K/year. Executive Assistant - £25K to 45K/year. Customer Relations Manager - £30K to 55K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Woodworking Essentials Course is crucial in today's world as it equips you with fundamental skills in woodworking, a craft that spans centuries and continues to be highly valued. Learning woodworking not only enhances your creativity and problem-solving abilities but also provides practical applications in daily life and professional careers. By mastering woodworking techniques across modules such as precision layout, hand and power tools proficiency, joinery, and wood finishing, you gain the expertise to create functional and aesthetic pieces. In the UK job market, woodworking skills are in demand across various sectors, from furniture making to construction, with opportunities reflecting this demand. Entry-level salaries for woodworking positions start around £20,000 annually, with experienced craftsmen earning significantly more. The woodworking sector is growing steadily, with a rise in demand for bespoke craftsmanship and sustainable furniture solutions, increasing by approximately 5% annually. By enrolling in this Woodworking Essentials course, you not only learn essential woodworking skills but also position yourself for a rewarding career path in a thriving industry. Whether you aspire to work independently as a craftsman or seek employment in established woodworking businesses, mastering these skills opens doors to fulfilling and lucrative opportunities in the modern job market. Key Features: CPD Certified Woodworking Essentials Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Woodworking Module 02: Measurement and Precision Layout Module 03: Mastery of Hand Tools in Woodworking Module 04: Proficiency with Power Tools Module 05: Precision in Joinery Techniques Module 06: Wood Finishing Techniques Module 07: Advanced Wood Refinishing Module 08: Advanced Techniques in Woodworking Craftsmanship Learning Outcomes: Master the foundational principles with "Introduction to Woodworking" for creative craftsmanship. Apply precise techniques in "Measurement and Layout" for accurate wood shaping. Perfect your artistry with both "Hand Tools" and "Power Tools for Woodworking." Explore intricate connections through diverse "Joinery Techniques" for robust structures. Elevate your creations with the aesthetic touch of "Wood Finishing and Refinishing." Advance your skills with "Advanced Woodworking Techniques" for bespoke masterpieces. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Woodworking Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Woodworking Essentials. Moreover, this course is ideal for: Enthusiasts seeking to craft functional and artistic wooden pieces at home. DIY hobbyists eager to enhance woodworking skills for personal projects. Artisans aspiring to refine their craft and explore advanced woodworking methods. Individuals with a passion for handmade furniture and custom wood creations. Anyone keen on mastering essential woodworking skills for a fulfilling hobby. Requirements There are no requirements needed to enrol into this Woodworking Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Woodworking Essentials course. Career path After finishing this Woodworking Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Woodworking Essentials are: Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.