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2393 Courses in Cardiff delivered On Demand

Hospitality Operations Manager QLS Endorsed Courses

By Imperial Academy

10 QLS Endorsed Courses for Operations Manager | 10 QLS Endorsed Hard Copy Certificates | Life Time Access | Tutor Support

Hospitality Operations Manager QLS Endorsed Courses
Delivered Online On Demand
£599

Customer Service Representative Diploma

4.9(27)

By Apex Learning

Overview: As a Customer Service Representative, there are endless opportunities for you if you have the right knowledge and skills. Therefore, to make your career journey a successful one, we designed this Customer Service Representative bundle as a one-stop solution for you. To cover up all your limitations and uproot all the hurdles to a stable and dignified career, we are here with a package you can't refuse! This time Apex Learning will show you the pathway to a successful career through the most well-researched and expertly made Customer Service Representative bundle. Our Customer Service Representative package, with the latest digital study materials and innovative learning methods, will give you in-depth knowledge of this domain. You will dive deep into the Customer Service Representative core basics with our step-by-step lessons and proficient tutor guidance. You will be able to hone your knowledge from beginner to advanced level as there will be frequent tests, fun quizzes and practical analysis of the topics. Moreover, you will keep yourself up to date with the current situation in the area of your interest. This 20-in-1 Ultimate Customer Service Representative bundle consists of the following Courses: Course 01: Retail Management Course 02: Certificate in Purchasing and Procurement Course 03: Supply Chain Management Course 04: Merchandising Course 05: Visual Merchandising Diploma Course 06: Operations Management Course 07: Product Management Course 08: Digital Product Management Course 09: Facilities Management Diploma Course 10: Strategic Business Management - Online Diploma Course Course 11: Business Intelligence Analyst Course Course 12: Customer Relationship Management Course 13: Store Assistant Course 14: Fundamentals of Business Analysis Course 15: Strategic Planning and Analysis for Marketing Course 16: Commercial Management Course 17: Sales Skills Course 18: Financial Management Course 19: Purchase Ledger Course 20: Business Plan Learning Outcomes of Customer Service Representative Bundle: This career-oriented Customer Service Representative bundle will help you to Gain the ability to excel in the role of Customer Service Representative Know your responsibilities as a Customer Service Representative and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as a Customer Service Representative Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers Why Choose this Customer Service Representative Bundle? FREE Customer Service Representative CPD-accredited certificate Get a free student ID card with Customer Service Representative training (£10 applicable for international delivery) Lifetime access to the Customer Service Representative course materials The Customer Service Representative program comes with 24/7 tutor support Get instant access to this Customer Service Representative course Learn Customer Service Representative training from anywhere in the world The Customer Service Representative training is affordable and simple to understand The Customer Service Representative training is entirely online So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Customer Service Representative bundle. Who is this Customer Service Representative course for? Anyone from any background can enrol in this Customer Service Representative bundle. Requirements This Customer Service Representative course has been designed to be fully compatible with tablets and smartphones. Career path Having this Customer Service Representative expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Representative) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service Representative Diploma
Delivered Online On Demand4 days
£109

Level 4 Award Internal Verifier, IV, IQA

4.7(47)

By Academy for Health and Fitness

Only 12 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! In the modern world, education and training standards are constantly evolving. This Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) course is a vital tool for professionals who want to succeed in the Quality Assurance field. Recognised by Ofqual and the British Government, this course isn't just another academic credential. It's your gateway to meeting and exceeding the national standards in education and training. Learn from the Best, Be the Best Under the guidance of industry experts, you'll embark on a learning journey that is both enriching and practical. Our instructors bring a wealth of experience and are dedicated to nurturing your potential. Moreover, with our course being recognised by Ofqual and the British Government, your qualification will be respected across the UK and widely acknowledged by employers and educational institutions globally. So enrol today and be one step closer to success. The course is recognised by Ofqual and the British Government as a regulated qualification that meets the national standards for education and training. Upon completing this course, you can pursue different roles such as an Internal Verifier, Quality Assurance Coordinator, or Training Manager within educational institutions, corporate training departments, or vocational training organisations. This qualification is especially beneficial for those looking to step into leadership roles in education and training. You will be able to oversee and improve the quality of teaching and assessment practices. Why this is the Perfect Package for You! Grow and Boost Your Career: Drive your career forward by receiving a regulated qualification recognised by the British Government. Upgrade Your Knowledge and Skills: Upgrade your knowledge and refine your skills for better professional success. Be More Credible and Qualified: Enhance your credibility and qualifications, making you a standout candidate in your field. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Support and Consultation from Experts: Receive valuable support and expert consultation to navigate challenges and opportunities in your career. 100% Money-Back Guarantee: Be confident with a 100% money-back guarantee, ensuring your investment in self-improvement is risk-free. Your journey doesn't stop there. The skills and knowledge you acquire will be instrumental in pursuing higher-level positions such as Head of Department, Director of Studies, or even a Consultant in Educational Quality Assurance. You can also pursue higher education and get better qualifications. So why wait? Enrol today and take the first step towards becoming a qualified assessor. With the Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF), you'll have a more fulfilling and rewarding career in education and training. The package includes the following: Qualification Specification Support Materials 24/7 access to the Course Library Assessment Guidance Tutor Support and Consultation On-Demand Customer Service Assignment, Observation, and Report Templates. **Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF)** Unit 1: Understanding The Principles And Practices Of Internally Assuring The Quality Of Assessment Unit 2: Internally Assure The Quality Of Assessment Course Duration Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or another appropriate provider of education or training. Guided Learning Hours for this qualification is 90. Total Qualification Time This is an estimate of the total length of time it is expected that a learner will typically take to achieve and demonstrate the level of attainment necessary for the award of the qualification i.e. to achieve all learning outcomes. Total Qualification Time is GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The credit value, where given, for a qualification is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 120 hours. Method of Assessment Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification Successful candidates will be awarded a Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) from Focus Awards Limited. Progression Level 4 Award in Externally Assuring the Quality of Assessment Processes and Practice Level 4 Diploma in Learning and Development. Who is this course for? The Focus Awards Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF)course is perfect for: Education and training professionals looking to improve their skills and career prospects Individuals responsible for the quality assurance of assessment processes and practices within their organisation Those seeking a regulated qualification recognised by Ofqual and the British Government Anyone looking to make a real difference to the future of education and training in the UK. Anyone looking to give their career a boost Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old or above. Career path After receiving the Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practices (RQF) certification, you would be eligible to function as a competent professional as: Professional EQA Professional IQA Practitioner Internal quality assurer Market developer Marketing Executive Quality monitoring officer Certificates Hard copy certificate Hard copy certificate - Included

Level 4 Award Internal Verifier, IV, IQA
Delivered Online On Demand4 days
£449

3D30 – CMI Level 3 Diploma in Principles of Management and Leadership

By Harpar Qualifications Ltd

The online Chartered Management Institute Diploma in Principles of Management and Leadership is a level 3 qualification. This qualification is ideal for the development of team leaders, supervisors and first line managers. This course is designed to improve your supervisory and management skills and techniques, individual qualities and approaches vital for successful career advancement in management. As a result of studying the Diploma in in Principles of Management and Leadership, you will be able to demonstrate to your employer that you have up-to-date knowledge of management and can manage workplace problems effectively. This will give you a better chance of promotion and a higher salary.

3D30 – CMI Level 3 Diploma in Principles of Management and Leadership
Delivered Online On Demand
£499

Mandatory & Statutory Training - 40 CPD Accredited Online Training Courses

4.5(3)

By Studyhub UK

24 Hour Flash Deal **40-in-1 Mandatory & Statutory Training Mega Bundle** Mandatory & Statutory Training Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Mandatory & Statutory Training package online with Studyhub through our online learning platform. The Mandatory & Statutory Training bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Mandatory & Statutory Training course provides complete 360-degree training on Mandatory & Statutory Training. You'll get not one, not two, not three, but fortyMandatory & Statutory Training courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Mandatory & Statutory Training courses are yours for as long as you want them once you enrol in this course In this exclusive Mandatory & Statutory Training bundle, you really hit the jackpot. Here's what you get: Step by step Mandatory & Statutory Training lessons One to one assistance from Mandatory & Statutory Trainingprofessionals if you need it Innovative exams to test your knowledge after the Mandatory & Statutory Trainingcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all forty Mandatory & Statutory Training courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Mandatory & Statutory Training certificate and transcript on the next working day Easily learn the Mandatory & Statutory Training skills and knowledge you want from the comfort of your home This Mandatory & Statutory Training Bundle consists the following career oriented courses: Course 01: Health and Safety Executive (HSE) Course 02: Fire Safety Course 03: Manual Handling Training Course 04: First Aid at Work Course 05: Equality, Diversity and Discrimination Course 06: Data Protection and Data Security (GDPR) Training Certification Course 07: Diploma in Safeguarding Vulnerable Adults Course 08: Safeguarding Children Course 09: Conflict Resolution Course 10: Money Laundering Awareness and Anti-Bribery Training Course 11: Evacuation Procedures Training Course 12: Risk Assessment & Management Course 13: Cyber Security Awareness Training Course 14: Infection Control Diploma Course 15: COSHH Basics for a Safe Working Environment Course 16: Lone Worker Safety & Protection Course 17: Mental Health Awareness Course Online Course 18: Dementia Awareness Course 19: Inclusive Communities: Disability Awareness and Inclusion Training Course 20: Diversity Training Course 21: Workplace Violence, Harassment and Conflict Resolution Training Course 22: Food Safety & Hygiene Certificate Course 23: Customer Service & Environment Course 24: Time Management Course 25: Stress Management Training Course 26: Effective Communication Skills Diploma Course 27: Team Building Masterclass Course 28: Leadership Skills Training Course 29: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 30: Substance Misuse Awareness Diploma Course 31: Professional Crisis Management Certificate Course 32: Mental Health and Wellbeing: Self Care Course 33: Effective Remote Working Course 34: Leading and Managing Remote Team Course 35: Child Protection Course 36: Domestic Violence and Abuse Awareness Diploma Course 37: Whistleblowing Training Course Course 38: Foundations of IT Security: Protecting Digital Assets Course 39: Principles of Fraud Prevention: Building a Strong Defence against Fraudulent Activities Course 40: Drugs and Alcohol Awareness Training The Mandatory & Statutory Training course has been prepared by focusing largely on Mandatory & Statutory Training career readiness. It has been designed by our Mandatory & Statutory Training specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Mandatory & Statutory Training Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Mandatory & Statutory Training bundle course has been created with fortypremium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Mandatory & Statutory Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Mandatory & Statutory Training Elementary modules, allowing our students to grasp each lesson quickly. The Mandatory & Statutory Training course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mandatory & Statutory Training training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Mandatory & Statutory Training Requirements To participate in this Mandatory & Statutory Training course, all you need is - A smart device A secure internet connection And a keen interest in Mandatory & Statutory Training Career path You will be able to kickstart your Mandatory & Statutory Training career because this course includes various courses as a bonus. This Mandatory & Statutory Training is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Mandatory & Statutory Training career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Mandatory & Statutory Training - 40 CPD Accredited Online Training Courses
Delivered Online On Demand9 days
£399

Level 5 Diploma in Management and Leadership

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Level 5 Diploma in Management and Leadership Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 5 Diploma in Management and Leadership Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 5 Diploma in Management and Leadership bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 5 Diploma in Management and Leadership Online Training, you'll receive 40 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 5 Diploma in Management and Leadership Career Bundle: Course 01: Level 5 Diploma in Management and Leadership Course 02: Level 7 Advanced Diploma in Strategic People Management Course 03: Diploma in Team Management at QLS Level 5 Course 04: Organisation & People Management Course 05: Diploma in Performance Management Course 06: Inspirational Leadership Skills Course 07: Motivation Skills Course 08: Leadership and People Management Diploma Course 09: Diploma in Employee Management Course 10: Conflict Management Training Course 11: Equality & Diversity Course 12: Employee Training Responsibilities Course 13: Talent Management & Employee Retention Techniques Course 14: Diploma In UK Employment Law Course 15: Organisational Skills Course for Administrator Course 16: HR Management Diploma Course 17: Recruitment Consultant Diploma Course 18: Workplace Communication Management Course 19: Diploma in Meeting Management Course 20: Negotiation Skills Certificate Course 21: Change Management Course 22: Payroll Administrator Training Course 23: Internal Audit Skills Course 24: Sales Skills Course Course 25: Delegation Skills Training Course 26: Presentation Skills Guideline Course 27: Customer Service Training Course 28: Public Speaking Diploma Course 29: CSR - Corporate Social Responsibility Course 30: Middle Manager Management Course 31: Cross-Cultural Awareness Training Course 32: Communicate and Work With People From Other Culture Course 33: Diploma in Operations Management Course 34: Logistics Management Course 35: Time Management Course 36: Smart Goal Setting Course 37: Critical Thinking in The Workplace Course 38: Confidence Building & Assertiveness Course 39: Compliance Risk and Management Course 40: Workplace Confidentiality With Level 5 Diploma in Management and Leadership, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Level 5 Diploma in Management and Leadership today and take the first step towards achieving your goals and dreams. Why buy this Level 5 Diploma in Management and Leadership? Free CPD Accredited Certificate upon completion of Level 5 Diploma in Management and Leadership Get a free student ID card with Level 5 Diploma in Management and Leadership Lifetime access to the Level 5 Diploma in Management and Leadership course materials Get instant access to this Level 5 Diploma in Management and Leadership course Learn Level 5 Diploma in Management and Leadership from anywhere in the world 24/7 tutor support with the Level 5 Diploma in Management and Leadership course. Start your learning journey straightaway with our Level 5 Diploma in Management and Leadership Training! Level 5 Diploma in Management and Leadership premium bundle consists of 40 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 5 Diploma in Management and Leadership is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 5 Diploma in Management and Leadership course. After passing the Level 5 Diploma in Management and Leadership exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 5 Diploma in Management and Leadership course is ideal for: Students seeking mastery in Level 5 Diploma in Management and Leadership Professionals seeking to enhance Level 5 Diploma in Management and Leadership skills Individuals looking for a Level 5 Diploma in Management and Leadership-related career. Anyone passionate about Level 5 Diploma in Management and Leadership Requirements This Level 5 Diploma in Management and Leadership doesn't require prior experience and is suitable for diverse learners. Career path This Level 5 Diploma in Management and Leadership bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Level 5 Diploma in Management and Leadership
Delivered Online On Demand7 days
£409

Lean Six Sigma Black Belt

4.7(47)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Lean Six Sigma Black Belt
Delivered Online On Demand7 days
£409

Agile Project Management Foundation and Practitioner

4.7(47)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Agile Project Management Foundation and Practitioner
Delivered Online On Demand7 days
£409

Customer Service - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

Step confidently into the world of exceptional customer service with our CPDQS Accredited Bundle Course – tailored for anyone looking to strengthen their communication finesse, conflict-handling charm, and service excellence. Whether you're responding to client queries or managing expectations, this course offers a well-rounded understanding of how to deliver support that keeps people coming back – all from the comfort of your screen. With modules designed to keep things sharp, relevant, and even a touch witty, you'll explore proven methods that elevate service delivery without sounding like a script. No fluff, no filler – just straightforward guidance rooted in what actually works. Whether you're in retail, hospitality, tech support, or floating somewhere in between, you'll walk away with solid customer insight and a confident approach to service that actually resonates. Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Customer Service - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Customer Service Training Diploma - CPD Accredited Certification Course

5.0(14)

By Training Express

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Customer Service Training Diploma - CPD Accredited Certification Course
Delivered Online On Demand1 hour
£100