47081 Courses in Cardiff delivered On Demand

Executive Admin and PA Certification Level 3 Course Description: Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA's and Administration Assistants who are looking to take the next step in their career. For an organization it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organized into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service. What's Covered in the Course? The following is covered in detail, plus much more: The key responsibilities and duties that your team member will perform as a PA or administrative assistant; How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information; Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner; Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash; How to proofread and professionally present different types of documents; Tips on how to set up and run an organized filing system, by effectively categorizing and structuring; Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word. How to organize and execute meetings, in order to achieve the best results; Tips on how to improve typing and audio skills. What are the Benefits of the Course? - Admin Course Online There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification: The structured certification can help to accelerate the team member's career; As there are no entry requirements, your team member needn't worry about having the right qualifications, in order to apply; Students can study at their own pace, in a place and at a time that suits them; Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry. Modules: Module 1: Introduction to the PA Course Module 2 : Diary Management Module 3 : Business Letter Writing Module 4 : Composing Faxes, Memorandums and Emails Module 5 : Telephone Skills as a PA Module 6 : Hotel and Travel Arrangements Module 7 : Filing Systems Module 8 : Time Management Skills Module 9 : Invoicing and Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document Presentation and Proofreading Module 14 : Confidence Building Module Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe) Module 16: How to Organise Effective Meetings Module 17: How to use Microsoft Outlook Module 18: How to use Excel - the Basics Module 19 : How to use PowerPoint (Basics) Module 20 : Word Processing with Microsoft Word Module 21 : Customer Communication and Reception Skills Estimated learning time: 17 hours The below video describes the Difference Between a Personal Assistant and an Executive Assistant:

Making Meetings Matter Certification Productive meetings are those that produce some sort of meaningful change - in ideas, behaviours, decisions or actions. By looking at some key items when planning, preparing for, conducting and concluding meetings, you'll be able to make the most of your meeting time and hold meetings that matter to all. This course will be looking at how to create meetings that matter using the five P's of productive meetings, it will then go on to discuss planning and preparing for, conducting and concluding meaningful meetings in turn. You Will Learn: What the five P's of productive meetings are How to define the purpose of a meeting How to use an agenda to drive an effective meeting How to determine meeting participants Tips on conducting a meaningful meeting How to conclude and follow up effectively Benefits of taking this course: You will learn when a meeting is necessary You will be able to better plan for an effective meeting Your knowledge will allow you to better determine the progress and success of a meeting You will learn how to keep participants engaged and committed You will discover how to better follow through and achieve your meeting's goals

Email Management and Ethics Certification Email is unavoidable in the present working environment. Despite industry, area, or even position, you will undoubtedly require the utilization of email in some limit sooner or later in your profession. Representatives need to see how to utilize email appropriately in a working environment setting, and businesses should have the option to create and execute email approaches that mirror the qualities and objectives of the association, while additionally remaining admirably inside the lawful structure set out in regards to email correspondence with customers. Getting familiar with how to deal with your email and lead business through email in a moral manner is a significant piece of any work job. This course expounds on email the board and morals, giving you the apparatuses you need to lead your business through email without estranging clients or conflicting with the law. In the first place, we start by giving you general data about email, including how it is frequently abused in the working environment. Then, we talk about appropriate email behavior, which is a urgent piece of speaking with others. Against spam enactment and practices are likewise covered. At long last, we detail the means engaged with making a moral email strategy. You Will Learn: The motivation behind working environment email The distinction among scrambled and decoded messages How you should create the substance of an email The pertinent bits of UK law identifying with email advertising Why you ought to make a composed email strategy The most effective method to make a hearty approach that incorporates all you require Advantages of Taking This Course: Seeing more about email encryption, including why it is so essential to your work environment security Figuring out how to treat connections in a manner that gets them past garbage mail channels and into your client's inboxes Figuring out how to agree with UK law in regards to email correspondence, keeping away from a precarious fine Understanding the significance of checking your own spam channels habitually Figuring out how to guarantee your staff individuals follow your email strategy

Employee Motivation Certification Employee motivation is pivotal to a company's success. Workers who enjoy their jobs are more productive and more willing to put in extra effort and take fewer sick days. A motivated workforce contributes to a positive company culture, which in turn attracts talented employees and reduces turnover. This course provides an introduction to the mechanics of employee motivation, the factors that encourage people to give their best at work, and how to increase worker motivation. You will learn two theories of motivation and how they can be translated into everyday management practice. You Will Learn: Why organisations must take the issue of employee motivation seriously and how motivation can be understood using the ERG and Goal Setting models. How these theories can help us understand what really motivates employees and how managers can put these insights into practice. How to show appreciation to your employees and why traditional recognition schemes may not be effective. How and why employee involvement boosts motivation and the merits of the Tell, Sell, Consult and Join model as a decision-making framework. How to promote an enjoyable, inspiring and inclusive work environment that encourages a healthy work-life balance. Benefits Of Taking This Course You will develop a general understanding of employee motivation, which is invaluable if you work in a management position. You will be able to help disengaged employees regain their motivation, thus improving company performance. You will be able to prevent absenteeism and high turnover by promoting a healthy workplace environment. You will be able to make practical recommendations regarding employee motivation at all levels of your organisation. You will learn how to collaborate with employees to improve workplace processes and policies in a way that enhances everyone's job satisfaction.

Microsoft Teams Microsoft Teams is a cooperation instrument intended to unite individuals, correspondence and substance in a solitary interface. This course is focused on any individual who needs to make and work with the Microsoft Teams application. You might be a Microsoft Team proprietor needed to make and deal with a Teams territory for partners, or somebody who will utilize Teams to work with associates What you Will Learn: Explore around the Microsoft Teams App Make a Microsoft Team Add and Manage Owners and Members Make Channels Set Team and Channel Options Utilize the Conversation Tools Organize Teams Meetings Add Content utilizing Apps

Introduction to AutoCAD Learning with the Introduction to AutoCAD is essential for anybody engaged with the plan and drafting-based enterprises, including producing, designing, visual computerization, engineering and some more. Regardless of whether you need to improve your present range of abilities or are hoping to begin your profession, this is your definitive initial guide. This course gives an extensive manual for AutoCAD, one of the world's best plan and drafting apparatuses, by dissecting the extraordinary highlights and capacities and illustrating the particular uses in different ventures. From its incorporation and similarity capacities with other programming and records, to a full manual for every one of the business explicit variants, this course gives the ideal prologue to AutoCAD. You Will Learn: A full meaning of AutoCAD, its experience and how it works The unique highlights and abilities of AutoCAD How AutoCAD coordinates capacities and offers similarity with outsider programming and information A complete manual for every last one of the business explicit forms, including their highlights and instruments Advantages of Taking This Course: You will improve your general information on Computer-Aided Design (CAD) You will actually want to settle on an educated AutoCAD item decision for your particular necessities You will start your excursion to consolidating AutoCAD aptitude into your resume You will try not to sit around and cash on second rate CAD programming choices

HTML5 Certification Level 2 Learning HTML5 can be an amazingly helpful thing for your work or business possibilities. While some may jump at the chance to learn HTML5 for building up their own web applications, others may get a kick out of the chance to improve their work prospects by adding an important range of abilities. In case you're wanting to turn into a completely fledged web engineer, getting capable at HTML5 can help offer help for further developed types of coding. This video course is intended to be fun just as trying. Significant subjects canvassed in the course include: A go through and modification of essential HTML rules for code and language structure, content tool and suggested programs Instructions to make and utilize various labels, components and void labels alongside the elements of each The most effective method to make sections, type text and indent lines for improved arranging on your site Step by step instructions to make designed content, headings and various degrees of headings Step by step instructions to utilize labels to make records, clusters, citations and references The most effective method to utilize HTML5 code to make CVs, outside and inward connections and make ascribes Instructions to utilize HTML code to connect pages and furthermore share assets with site guests Instructions to incorporate various kinds of advanced substance including sound, video, activity, etc (Rich Internet Applications) Step by step instructions to make alluring, tasteful and practical information tables with stature, width, line changes Step by step instructions to make useful, productive site pages with radio-catches, checkboxes and work with mathematical and date inputs Knowledge of ideas, for example, web search tool availability, sourcing code from outer libraries, APIs Practice lab meetings where you can test your abilities from the instructional exercises Advantages of the course Very much organized exercises planned as independent instructional exercises that you can do successively or something else Uncommonly planned coding practice for executing significant directions The video course likewise sets you up for the HTML expert test; you can support your insight into coding and dodge blunders You can rehearse HTML coding alongside the instructional exercise and test your abilities with the coordinated lab works out

Portable App Marketing (ASO) Certification Hoping to build up a cool portable application for your business? Versatile applications are utilized by billions of clients from one side of the planet to the other and are an incredible method to contact your intended interest group. Versatile applications are fun and simple to utilize, while giving schooling or data simultaneously. The extension for business showcasing utilizing portable applications is incredible. In any case, creating and advertising your very own portable application is more difficult than one might expect. The video seminar on creating portable applications covers various significantly important subjects, from composing your own code to tips on the most proficient method to draw in clients and how to get clients to adore your application. What's Covered in the Course? A portion of the helpful things that you'll learn in this video course include: The best techniques for the individuals who wish to build up their own application and highlight it on Apple App Store or Google Play Store for download; The best stages that you ought to consider highlighting your application on; Solid approaches to dispatch your application and how to recognize issues; The contrasts between dispatching your application on iOS or Google Play; The most effective method to acquire income through promotions, and how to settle on free and paid choices; Various approaches to adapt your application, including adverts and the whale adaptation system; The most effective method to distinguish watchwords for higher traffic and rank profoundly on application stores; The most effective method to build client commitment and hold clients back from uninstalling the application; The most effective method to help keep clients from uninstalling the application; The most effective method to utilize Mobile Action instrument to streamline your application, gain clients and dissect download assessments; The most effective method to accomplish great surveys and increment meeting lengths, by adding recordings, text content, adverts, visit, and so on The most effective method to get clients to continue to utilize your application routinely, and how to get your application to turn into a web sensation. This video course offers the accompanying advantages The advantages of the course include: Quicker and better client commitment; Knowledge of showcasing apparatuses like Mobile Action; Demonstrated and viable showcasing and positioning techniques for your application.

PowerPoint Diploma The PowerPoint Diploma course provides the knowledge and skills needed, in order to create and deliver PowerPoint (PPT) multimedia presentations. Widely used in education, training and business environments, PowerPoint provides the vehicle for creating professional slideshows, videos and presentations. It incorporates many features, including the ability to produce handouts of the presentation. This course provides the skills to add text, images and charts to any presentation. The certificate is awarded, after successfully completing a multiple-choice examination at the end of the course. The certificate may be printed out, or - for a small fee - posted to the team member at their home. What's Covered in the Course? Your employee will cover the following information: Create and save a PowerPoint presentation; Add, delete and arrange multiple slides; Insert charts, captions, quotes and name cards; Inserting and formatting text within your slides; Working with text alignment, bullet points, line spacing and columns; Utilise text direction and vertical alignment; Inserting images, shapes, charts and creating photo albums; Insert online and screenshot images; Insert tables, text boxes, headers and footers; Using SmartArt and other formatting features; Converting your presentations into different formats; Add and edit hyperlinks; Transitions and animations; Using Spell Checker and Thesaurus; Create and add screen recordings within your slides; Using linking and annotation features; Adding notes and comments; Use the handout and notes master tools. What are the Benefits of the Course? A competent working knowledge of this powerful communication tool adds value, both for the employee and for the organisation; A comprehensive syllabus, covering all a user needs to know about designing PowerPoint presentations; Improved levels of competence in the organisation; As there are no deadlines for this course, learners may complete their training at their own pace or as part of an in-house study group; Easy-to-manage course modules - this makes studying an enjoyable experience; Online support is available throughout the course; A certified and recognised diploma.

MS Excel Intermediate Course Please Note: This course uses the Windows version of Microsoft Office 2016. Any other versions will have some differences in the functions. The Microsoft (MS) Excel Certification Level 2 course will take what the team member learnt in the Level 1 course and expand on it, teaching them more advanced concepts than those that were presented in the earlier course.   What's Covered in the Course? The Level 2 Excel course is designed for individuals who use Excel in their workplace and want to enhance their skills. It is beneficial for those who work with a lot of data, such as in investments, banking or consulting. It is important for new employees to have at least intermediate (Level 2) Excel skills. Before starting the Level 2 course, it is recommended that individuals have a good understanding of the Level 1 Excel functions. Even if experienced with Excel, it is advisable to review the Level 1 material before beginning the Level 2 material. The course covers functions such as AVERAGEA, AVERAGEIF, AVERAGEIFS, and ABS. Team members will also learn data validation techniques, including date, list, and time validation, as well as specific functions like CHAR, CODE, MEDIAN, MODE, and ROUND, and how to use them to meet the organization's needs. Additionally, team members will learn how to modify text in Excel, such as converting text to uppercase or lowercase, and add background colors and custom images. The course also covers how to use AutoFill and insert special characters. By completing the Level 2 Excel course, employees will have knowledge of most Excel functions and be able to use the software at an intermediate level. This skill set is sufficient for using Excel in most business environments.   What are the Benefits of the Course? Excel data analysis tools have applications throughout the organisation; As with the Level 1 course, the Level 2 course comprises short modules, accessible on any device that can connect to the internet; Lifetime access to the course materials allows learners to revise any of the material at any time in the future; Online learning support is provided for your employees.