177 Courses in Cardiff delivered On Demand

Managing stress and maintaining mental health is crucial for school teachers and educators who work in demanding environments. In an ever-evolving educational landscape, the pressure to perform at a high level can quickly become overwhelming. This course is designed to provide teachers and educators with essential tools to manage their mental health and stress effectively. Through a blend of self-paced learning, the course equips you with strategies to reduce stress, build resilience, and maintain emotional wellbeing, ensuring you stay balanced both in and out of the classroom. This course offers valuable insights into understanding the triggers of stress and mental strain, helping you adopt healthier coping mechanisms. It focuses on fostering a positive mindset, improving work-life balance, and recognising signs of burnout early. By applying these techniques, educators can foster a more supportive environment for themselves and their students. Whether you're looking to build mental resilience, enhance your emotional wellbeing, or simply find ways to manage the pressures of teaching, this course offers you the support you need to maintain your mental health. Key Features CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Examine the definition, physiological reactions, and professional ramifications of stress management. Examine the relationship between stress and personality while learning effective methods for managing stress both personally and professionally. Examine strategies for educators to achieve work-life balance. Change to mental health education, addressing eating, sleeping, and self-harm issues, stress, anxiety, schizophrenia, personality, and mood problems in children and adolescents. Recognise how to treat mental illness with medication and therapy, as well as the effects these treatments have on society, the law, and the workplace. Develop the sensitivity and practical intervention skills necessary to approach and assist people going through mental health crises. Course Curriculum Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric Module 03: Stress and Anxiety Disorders Module 04: Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating & Sleeping Disorders Module 08: Self Harm and Suicide Module 09: Medication and Therapy in the treatment of Mental Illness Module 10: Social Attitudes to Mental Illness Module 11: Mental Health Legislation and Services Module 12: Mental Health in the Workplace Module 13: Approach and React to People in Mental Health Crisis Stress Management Module 01: Defining Stress Module 02: Responses of the Nerves Module 03: Stress at Workplace Module 04: Personality and Stress Module 05: Managing Stress at Work Module 06: Personal Stress Management Module 07: Work-Life Balance Learning Outcomes: Understand stress triggers and effective management techniques for educators. Identify common psychiatric disorders in children and adolescents. Recognize symptoms and coping mechanisms for stress and anxiety disorders. Gain insight into schizophrenia, its symptoms, and treatment approaches. Understand personality and mood disorders, along with effective interventions. Explore the impact of mental health on workplace dynamics and wellbeing. Accreditation All of our courses, including this Inventory Management course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Inventory Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers seeking to enhance their understanding of stress and mental health. Educators aiming to support students with diverse mental health needs. School staff members interested in fostering a mentally healthy learning environment. Individuals looking to expand their knowledge of mental health dynamics in education. Professionals seeking to improve their ability to support colleagues and students. Career path School Counsellor Mental Health Support Worker Special Educational Needs Coordinator Educational Psychologist Youth Worker Community Outreach Worker Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Psychology of Older Age: Gerontology Course provides a fascinating look into the mental, emotional, and social changes that occur as we age. Gerontology, the study of ageing, is a field that is becoming increasingly relevant as the global population grows older. This course delves into the psychological aspects of ageing, exploring how older adults perceive their environment, manage relationships, and cope with changes in their health and independence. Understanding these psychological changes is key to improving care and support for older individuals in various settings, whether at home, in care homes, or in the community. Throughout the course, you’ll explore the different psychological theories related to ageing, including memory, cognition, and emotional regulation in later life. You’ll gain an understanding of the challenges faced by older adults, from the effects of isolation to dealing with the loss of independence. By the end of the course, you will have a deeper insight into the psychological well-being of older adults, preparing you to better understand and support the ageing population. Whether you’re working in healthcare, social care, or simply have an interest in gerontology, this course offers valuable knowledge that can enhance your approach to working with older individuals. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Psychology of Older Age: Gerontology Module 01 : Introduction to Gerontology Module 02 : Cognitive and Psychological Development in Older Age Module 03 : End-Of-Life Issues Module 04 : Communication During the End of Life Module 05 : Mental Health and Old Age Module 06 : Health and Wellbeing in Later Life Module 07 : Spiritual and Psychosocial Care Module 08 : Legal Aspects Learning Outcomes: Analyze cognitive development in older age for targeted interventions. Navigate end-of-life issues with sensitivity and informed decision-making. Master effective communication during the critical end-of-life phase. Evaluate mental health concerns in older adults for tailored support. Foster health, wellbeing, and quality of life in later stages. Understand legal dimensions to ensure ethical and compliant practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare Professionals seeking gerontology expertise. Social Workers dedicated to improving older individuals' lives. Caregivers wanting a deeper understanding of older age psychology. Counsellors focusing on the unique needs of older clients. Researchers delving into geriatric psychology and wellbeing. Students eager to explore the complexities of gerontology. Individuals aspiring to contribute positively to older individuals' lives. Legal professionals interested in gerontological legal matters. Career path Geriatric Counsellor Elder Care Coordinator Gerontological Researcher End-of-Life Consultant Healthcare Advocate for Older Adults Legal Advisor specializing in Gerontology Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

About Course Create a safe workspace by increasing and respecting Diversity Equity and Inclusion at Workplace with this online DEI course. In today's global business environment, organizations striving for diversity equity and inclusion at workplace are achieving intended results. They provide proof that diversity, equity, and inclusion are much more than a legal or moral requirement. They're also a competitive advantage. This DEI course outlines the role of corporate policy in promoting cultural, racial, gender or any other differences based on identity in the workforce. Enroll to learn how to participate in constructive conversations on diversity and frame meaningful DEI strategies. Imagine that you work as part of a team with colleagues from different cultural backgrounds. How can your team quickly and seamlessly embrace diversity to boost productivity and have a positive experience? What is meant by 'diversity, equity and inclusion'? This course begins by introducing these interlinked values, commonly referred to as 'DEI'. We show you how to stage engaging and interactive training sessions that help employees to overcome any conflict or issues arising out of differences in culture, beliefs, socio-economic backgrounds, orientation or ideologies.DEI: Not Just a Buzzword, a Blueprint for a Better Workplace This course delivers valuable insights for any professional eager to build a more inclusive environment. However, it truly shines for those in leadership roles like managers and business owners. As the shapers of organizational culture, they'll find the content instrumental in championing DEI values within their teams. What are some examples of biases and stereotypes? This DEI course provides case studies and explains how to overcome prejudice in the workplace. We lay out the components of an inclusive workplace to show you how to establish trust and safety for everyone in your organization. Do you seek to initiate grassroots diversity and inclusion movement at your organization? Or maybe you're simply searching for effective strategies for commencing such initiatives. Whatever your goals, our course can help you to initiate a successful start. How does leadership help diversity? This course discusses the role that managers and leaders can play in championing diversity and inclusion. Our exercises are crafted to cultivate empathy and compassion, enabling you to connect with colleagues on a deeper level. Accordingly, you'll foster self-awareness among your team, encouraging thoughtful reflection and personal growth. While valuable for any professional, this course shines brightest for managers and business owners. As leaders tasked with shaping organizational culture, they will find the content instrumental in championing DEI values within their teams. This DEI sensitivity course provides exercises and techniques you can use to manage conflict and keep your workplace free of identity-related prejudice. Sign up to gain important contemporary skills you can use in any workplace. What Will You Learn? Distinguish between diversity and inclusion and how equity fits into your diversity and inclusion goals Identify the components of an inclusive workplace Discuss the importance of diversity, equity and inclusion in the workplace Analyze issues critical to of diversity, equity and inclusion Discuss various biases and stereotypes that affect workplace productivity Describe the role of leadership in cultivating and supporting a more diverse and inclusive organization Explain how to create a more diverse and inclusive workplace Course Content Introduction to Diversity, Equity, and Inclusion at Work Introduction Diversity, Equity, and Inclusion at Work Diversity, Equity, and Inclusion Diversity, Equity, and Inclusion Understanding Bias and Stereotypes Understanding Bias and Stereotypes Part 1 Understanding Bias and Stereotypes Part 2 Understanding Bias and Stereotypes Part 3 Creating a Safe and Inclusive Workplace Part 1 Part 2 The Role of Leadership in DEI The Role of Leadership in DEI part 1 The Role of Leadership in DEI part 2 DEI Exercises for Workplace Exercise 1 Exercise 2 Exercise 3 Exercise 4 Conclusion and Next Steps Conclusion and Next Steps A course by Xpert Learning Audience Individual contributors and managers interested in getting diversity initiatives started in their organization Executives responsible for strategic culture efforts Team managers and supervisors Anyone interested in creating an inclusive and supportive culture that promotes equal opportunities and treatment of employees

Highlights of the Course Course Type: Online Learning Duration: 11 Hours 11 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about retail analytics and management Understand the core competencies and principles of retail analytics and management Explore the various areas of retail analytics and management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert retail manager Retail Analytics In Microsoft Excel Course Master the skills you need to propel your career forward in Microsoft excel. This course will equip you with the essential knowledge and skillset that will make you a confident office admin and take your career to the next level. This comprehensive retail analytics in Microsoft excel course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this retail analytics in Microsoft excel course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective Microsoft excel practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft excel industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft excel. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for office admin or for people who are aspiring to specialize in Microsoft excel. Enroll in this retail analytics in Microsoft excel course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive retail analytics in Microsoft excel course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft excel can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This retail analytics in Microsoft excel course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This retail analytics in Microsoft excel course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This retail analytics in Microsoft excel course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Course Introduction Introduction 00:03:00 Part 1: Forecasting Basics of Forecasting 00:05:00 Creating Linear Model with Trendlines 00:08:00 1.1 Getting Data Ready For Regression Model Gathering Business Knowledge 00:03:00 Data Exploration 00:03:00 The Data and the Data Dictionary 00:07:00 Univariate analysis and EDD 00:03:00 Discriptive Data Analytics in Excel 00:10:00 Outlier Treatment 00:04:00 Identifying and Treating Outliers in Excel 00:04:00 Missing Value Imputation 00:03:00 Identifying and Treating missing values in Excel 00:04:00 Variable Transformation in Excel 00:03:00 Dummy variable creation: Handling qualitative data 00:04:00 Dummy Variable Creation in Excel 00:07:00 Correlation Analysis 00:09:00 Creating Correlation Matrix in Excel 00:08:00 1.2 Forecasting Using Regression Model The Problem Statement 00:01:00 Basic Equations and Ordinary Least Squares (OLS) method 00:08:00 Assessing accuracy of predicted coefficients 00:14:00 Assessing Model Accuracy: RSE and R squared 00:07:00 Creating Simple Linear Regression model 00:02:00 Multiple Linear Regression 00:05:00 The F - statistic 00:08:00 Interpreting results of Categorical variables 00:05:00 Creating Multiple Linear Regression model 00:07:00 1.3 Handling Special Events Like Holiday Sales Forecasting in presence of special events 00:02:00 Excel: Running Linear Regression using Solver 00:08:00 Excel: Including the impact of Special Events 00:22:00 1.4 Identifying Seasonality & Trend for Forecasting Models to identify Trend & Seasonality 00:06:00 Excel: Additive model to identify Trend & Seasonality 00:09:00 Excel: Multiplicative model to identify Trend & Seasonality 00:06:00 Market Basket Analysis Market Basket and Lift - Introduction 00:08:00 Named Ranges - Excel 00:10:00 Indirect Function - Excel 00:05:00 2-way lift calculation in Excel 00:11:00 2-way lift calculation - Dynamic 00:07:00 2-way lift data table creation 00:07:00 3-way lift calculation 00:19:00 Store Layout optimization using Lift values 00:15:00 RFM (Recency, Frequency, Monetary) Analysis RFM (recency, frequency, monetary) Analysis 00:08:00 RFM Analysis in Excel- Part 1 00:16:00 RFM Analysis in Excel- Part 2 00:12:00 Part 2: Pricing Part 2: Pricing Steps of setting a Pricing policy 00:03:00 Different Pricing Objectives 00:07:00 2.1 Estimating Demand Estimating Demand 00:07:00 Forms of Demand Curve 00:02:00 Excel: Estimating Linear Demand Curve 00:08:00 Excel: Estimating Power Demand curve with Elasticity 00:05:00 Excel: Estimating Power Demand Curve with points 00:03:00 Subjective Demand curve 00:01:00 Excel: Estimating Subjective Demand Curve 00:02:00 2.3 Evaluating Pricing Strategies Price Bundling 00:07:00 Types of Bundling 00:08:00 The Bundling Problem 00:04:00 Excel: Solving Bundling problem Part 1 00:14:00 Excel: Solving Bundling problem Part 2 00:08:00 Non-Linear Pricing Strategies 00:03:00 Excel: Solving Bundling problem (Price Reversal) 00:08:00 3.1 Lifetime Customer Value Lifetime Customer Value - Key concepts 00:09:00 Lifetime Customer Value - Excel model 00:11:00 3.2 Variations And Sensitivity Analysis Sensitivity Analysis in Excel 00:07:00 Variations in finding customer value 00:07:00 Appendix 1: Excel Crash Course Basics 00:08:00 Worksheet Basics 00:16:00 Entering values and Formulas 00:07:00 Data Handling Basics - Cut, Copy and Paste 00:14:00 Saving and Printing - Basics 00:09:00 Basic Formula Operations 00:13:00 Mathematical Formulas 00:19:00 Textual Formulas 00:17:00 Logical Formulas 00:11:00 Date-Time Formulas 00:07:00 Lookup Formulas ( V Lookup, Hlookup, Index-Match ) 00:08:00 Data Tools 00:19:00 Formatting data and tables 00:18:00 Pivot Tables 00:08:00 Advance Excel- Solver, Data tables 00:15:00 Assessment Assessment - Retail Analytics In Microsoft Excel 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Embark on a financial journey with our Capital Budgeting & Investment Decision Rules course, where you'll uncover the intricacies of allocating resources wisely in a corporate landscape. Making informed investment decisions is crucial in today's business world, and this course equips you with the knowledge and tools needed to evaluate investment opportunities. From the fundamental principles of Net Present Value (NPV) to the complexities of Internal Rate of Return (IRR), you'll learn to assess and compare projects effectively. Whether you're a finance professional looking to sharpen your skills or a student preparing for a career in financial analysis, this course will be your compass to navigate the world of capital budgeting. Learning Outcomes Master the Net Present Value (NPV) method for project evaluation. Understand the Payback Period Method and its significance in investment decisions. Grasp the intricacies of the Internal Rate of Return (IRR) and its application. Learn how to evaluate projects with different lifespans for effective decision-making. Gain the skills needed to make informed capital budgeting decisions, setting you on the path to success in financial analysis. Why choose this Capital Budgeting & Investment Decision Rules course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Capital Budgeting & Investment Decision Rules course for? Finance professionals seeking to enhance their investment evaluation skills. Students preparing for careers in financial analysis and corporate finance. Entrepreneurs and business owners looking to make informed investment choices. Anyone interested in understanding the principles of capital budgeting. Individuals aiming to excel in the field of financial decision-making. Career path Financial Analyst: £25,000 - £50,000 Investment Analyst: £30,000 - £65,000 Corporate Finance Manager: £35,000 - £80,000 Financial Controller: £35,000 - £80,000 Risk Analyst: £25,000 - £60,000 Investment Banker: £40,000 - £100,000 Prerequisites This Capital Budgeting & Investment Decision Rules does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Capital Budgeting & Investment Decision Rules was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Preview 00:01:00 Basics of Time Value of Money 00:10:00 Concepts of Compounding, Discounting, Present Values 00:09:00 Section 02: NPV Method NPV Method Meaning and Decision Rules 00:07:00 Use of NPV with an Example and Practical Life Limitation of NPV Method 00:06:00 NPV Profile of the Project to Understand Sensitivity 00:04:00 Section 03: Payback Period Method Payback Period Meaning and Calculations 00:02:00 Drawback of Payback Period Method 00:03:00 Section 04: Internal Rate of Return (IRR) IRR, Meaning and Method of Calculation with Limitation 00:07:00 Example of Demonstrate NPV and IRR Calculation and Inconsistent Result 00:04:00 Case of Multiple IRR and MRR as an Attempt to Fix the Problem 00:08:00 Section 05: Evaluating Projects in Different Lives How to Choose between Mutually Exclusive Project 00:11:00 Choosing Project with Different Life 00:06:00 Choosing Project in Budget Constraints 00:05:00 Section 06: Conclusion Final Summary 00:04:00 Assignment Assignment - Capital Budgeting & Investment Decision Rules 00:00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00

🌟 Unlock the Power of Effective Delegation Training! 🌟 Are you ready to skyrocket your productivity, enhance your leadership skills, and propel your career to new heights? Introducing our game-changing course: Effective Delegation Training! 🚀 In today's fast-paced business world, mastering the art of delegation is not just a skill - it's a necessity for success. Whether you're a seasoned manager, an aspiring entrepreneur, or a dedicated team member looking to level up, this course is your ticket to achieving peak performance and maximizing your impact.   🔍 Why Effective Delegation Matters: Effective delegation isn't just about handing off tasks - it's about strategically empowering others to take on responsibilities, freeing up your time to focus on high-impact activities, and fostering a culture of trust and collaboration within your team. By mastering the principles of delegation, you'll: ⏱️ Save Time: Learn how to prioritize tasks and delegate effectively, freeing up valuable time to focus on strategic initiatives and big-picture goals. 👥 Empower Your Team: Discover techniques for identifying the right tasks to delegate and empowering team members to take ownership and excel in their roles. 🌱 Develop Your Leadership Skills: Hone your communication, coaching, and decision-making abilities, becoming a more effective and inspiring leader in the process. 📈 Drive Results: Harness the collective talents of your team to achieve greater efficiency, productivity, and success, ultimately driving tangible results for your organization.   🎓 Who is this for? This course is designed for professionals at all levels who are ready to take their leadership skills to the next level and unlock the full potential of delegation. Whether you're a seasoned manager looking to streamline your workload, an entrepreneur seeking to scale your business, or a team member eager to contribute more strategically, this course is for you.   💼 Career Path: Mastering the art of delegation is not only essential for thriving in your current role but also for paving the way for future career advancement. As you implement the strategies and techniques learned in this course, you'll position yourself as a valuable asset within your organization and open doors to new opportunities for growth and leadership. Whether you aspire to climb the corporate ladder, launch your own business, or pursue other professional endeavors, the skills you gain from Effective Delegation Training will serve as a solid foundation for success. Don't let the overwhelm of endless to-do lists and mounting responsibilities hold you back from achieving your goals. Enroll in Effective Delegation Training today and take the first step towards a more productive, fulfilling, and impactful career! 🚀 Ready to Delegate Like a Pro? Enroll Now! 🚀   FAQs (Frequently Asked Questions) Q: What is delegation, and why is it important? A: Delegation is the process of entrusting tasks and responsibilities to others while retaining accountability for the outcomes. It is crucial in both personal and professional settings as it allows individuals to leverage the strengths and expertise of their team members, streamline workflow, and focus on high-priority tasks. Q: How can effective delegation benefit my career? A: Effective delegation can benefit your career in numerous ways. By mastering delegation skills, you can increase your productivity, free up time for strategic activities, and develop leadership capabilities. Additionally, delegating tasks can empower team members, foster a culture of trust and collaboration, and drive tangible results for your organization, all of which can enhance your reputation and open doors to new opportunities for advancement. Q: What are some common challenges associated with delegation? A: Some common challenges associated with delegation include difficulty in letting go of control, fear of delegating important tasks, lack of trust in team members' abilities, and ineffective communication. However, with proper training and practice, these challenges can be overcome, enabling individuals to delegate more effectively and achieve greater success. Q: How can I identify tasks that are suitable for delegation? A: Identifying tasks suitable for delegation involves assessing factors such as complexity, time sensitivity, and the skill level required. Tasks that are routine, time-consuming, or outside your area of expertise are often good candidates for delegation. Additionally, consider the strengths and capabilities of your team members when determining which tasks to delegate. Q: What are some best practices for effective delegation? A: Some best practices for effective delegation include clearly communicating expectations, providing necessary resources and support, delegating authority along with responsibility, setting deadlines and milestones, and providing feedback and recognition for successful completion. It's also important to maintain open communication channels and be willing to adjust plans as needed. Q: How can I overcome resistance to delegation from team members? A: Overcoming resistance to delegation may require building trust, providing training and support, clarifying roles and responsibilities, and demonstrating the benefits of delegation for both the individual and the team. Effective communication and collaboration are key to addressing concerns and fostering a culture of shared accountability and success. By addressing these common questions and concerns, our Effective Delegation Training equips individuals with the knowledge, skills, and confidence to overcome obstacles and achieve success through strategic delegation. Don't let hesitation or uncertainty hold you back - enroll today and unlock the full potential of effective delegation! Course Curriculum Module 1_ Introduction to Delegation. Introduction to Delegation. 00:00 Module 2_ Communication and Delegation. Communication and Delegation. 00:00 Module 3_ Trust and Delegation. Trust and Delegation. 00:00 Module 4_ Leadership and Delegation. Leadership and Delegation. 00:00 Module 5_ Monitoring and Feedback in Delegation. Monitoring and Feedback in Delegation. 00:00

Everyone wants to try brow lamination, which is a new popular treatment. Brow Lamination originated in Moscow and was brought to the UK. The treatment's goal is to achieve fuller, thicker, but still natural-looking brows. This treatment is ideal for clients who prefer the soft brow look but want their brows to appear well groomed, tidy, and fierce. The treatment will take up to 30 minutes to complete, with results lasting up to 2 months. This treatment works well with brow shaping and brow tinting, allowing you to offer a complete brow treatment to your clients. This Brow Lamination course will teach you how to effectively perform the popular brow lamination treatment on your clients. If you want to work as a makeup artist or makeup professional or learn more skills on brow lamination but aren't sure where to begin, this Brow Lamination course will provide you with a solid foundation to become a confident makeup artist or makeup professional and develop more advanced skills on brow lamination. Through this Brow Lamination course you will learn how to create perfectly styled brows. This Brow Lamination course will provide you with a competitive advantage in your career, allowing you to stand out from other applicants and employees. Our experts have designed this Brow Lamination course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Learning Outcomes After completing the Brow Lamination course, the learner will be able to - Gain a solid understanding of Brow Lamination Understand different products. Know how to maintain Hygiene, health and safety. Know how to do sterilisation. Understand professional ethics. Understand Anatomy and physiology. Know waxing and brow lamination steps. Know treatable non-medical conditions. Know how to do aftercare. ***Courses including with Brow Lamination Bundle Course*** Course 01: Level 2 Award In Provide Threading Course 02: Waxing and Hair Removal ***Benefits of Brow Lamination Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Brow Lamination Course] Course curriculum *** Brow Lamination *** Module 1: Brow Lamination What is Brow-Lamination? Brow Lamination Kit Lamination Instructions Lamination benefits Potential Risks and Side effects Module 2: Essential Knowledge Health & Safety Anatomy and Physiology Skin diseases and disorders Consultation Card Patch testing Module 3: The Treatment Process Waxing and Brow Lamination Step Creating a Brow Map Aftercare of treatment ------------------------ << Level 2 Award In Provide Threading >> < Curriculum > Module 01: Follow Health and Safety Practice in the Salon Hygiene, Health & Safety Salon/Treatment Area Hygiene Module 02: Provide Threading Threading Related Anatomy and Physiology Client Consultation Eyebrow Shaping Threading Procedure Aftercare Contra-Indications Contra-Actions ------------------------ << Waxing and Hair Removal >> < Curriculum > Module 1: An Overview of Hair Removal The Mystery of Human Body Hair Why Do We Remove Body Hair? Body Hair Through the Ages Body Hair FAQs Module 2: Methods of Hair Removal Electrolysis Laser Hair Removal Module 3: Basics of Waxing Define Waxing Waxing Advantages and disadvantages Module 4: Understanding Threading Procedure History of Threading Benefits of Threading Threading Instructions Module 5: Consultation with clients and dress codes Client Consultation Dress Code Module 6: Salon safety, hygiene, and infection prevention Infection Control and Hygiene Salon Safety Module 7: Understand Operational Procedures Use of products Client care Sensitivity testing Storage Module 8: Before and after care for waxing Waxing Before Care Waxing Aftercare Waxing Maintenance ------------------------ Assessment Method After completing each module of the Brow Lamination Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Brow Lamination course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Brow Lamination course is appropriate for anyone who want to work as a makeup artist or makeup professional. Requirements There are no specific requirements for this Brow Lamination course because it does not require any advanced knowledge or skills. Career path After completing this Brow Lamination course, you may able to pursue a variety of promising career opportunities, such as: Beauty therapist Makeup artist Makeup professional

In a world where compassionate care meets the profound need for support, embark on a journey that transcends mere practice - embrace mastery. Unveil the artistry of tending to life's final chapters with grace and proficiency. This immersive experience delves into the heart of palliative and end-of-life care, guiding you through a tapestry of wisdom and expertise woven across ten meticulously crafted modules. Key Features: CPD Certified Developed by Specialist Lifetime Access From the tender inception of understanding illness stages to the delicate orchestration of care after the final breath, each module unfurls a new layer of insight. You'll navigate the labyrinth of legal landscapes, equipped with knowledge to navigate complex terrains with confidence. But this journey isn't merely about acquiring facts; it's about cultivating a profound empathy, a nuanced understanding that transcends textbooks and embraces the human spirit. Discover a sanctuary where learning is more than a transaction; it's a transformation. Step into a realm where every term in the glossary finds its resonance in your heart, where every appendix is a treasure trove of wisdom waiting to be unearthed. Elevate your understanding, refine your approach, and embrace a calling that's as noble as it is profound. Join us in reshaping the narrative of end-of-life care - one compassionate act at a time. Course Curriculum Module 01: Introduction to Palliative & End of Life Care Module 02: Identification of the Stage of Illness Module 03: Palliative Care Holistic Assessment Module 04: Advance Care Planning Module 05: Care at the End of Life Module 06: Care after Death Module 07: Further Support, Training and Development Module 08: Legal Issues Module 09: Glossary of Terms Module 10: Appendices Learning Outcomes: Identify stages of illness progression for appropriate intervention strategies. Conduct holistic assessments to address physical, emotional, and spiritual needs. Facilitate advance care planning discussions for patient preferences and choices. Provide comprehensive care during the end-of-life phase with sensitivity. Navigate legal frameworks surrounding end-of-life care and palliative services. Expand knowledge through glossary of terms and supplementary appendices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking specialised knowledge in end-of-life care. Nurses desiring to enhance palliative care skills for holistic patient support. Social workers aiming to understand legal and ethical aspects of palliative care. Hospice volunteers looking to deepen their understanding of end-of-life practices. Caregivers wanting to provide compassionate and informed support to terminally ill. Career path Palliative Care Nurse End-of-Life Care Coordinator Hospice Social Worker Bereavement Support Counsellor Advance Care Planning Facilitator Palliative Care Physician Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Training on Deaf Awareness Course offers a comprehensive understanding of Deaf Awareness, crucial in today's diverse society. With modules covering various aspects like Deaf Community and Culture, Causes of Being Deaf, and British Sign Language (BSL), learners grasp the intricacies of communication and social interaction between Deaf and hearing individuals. This training equips individuals with essential skills to bridge the communication gap and foster inclusivity in workplaces and communities. In the UK, where the demand for Deaf Awareness is on the rise, mastering these skills enhances job prospects significantly. Employers increasingly seek candidates with proficiency in Deaf Awareness, offering competitive salaries averaging £25,000 to £30,000 annually. As the importance of inclusivity grows, job opportunities in this sector are expected to increase by 10% in the coming years, making Level 3 Deaf Awareness Training a valuable asset for personal and professional growth. Key Features: CPD Certified Deaf Awareness Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Deaf Awareness Module 02: Deaf Community and Culture Module 03: Causes of Being Deaf and Auditory Innovations Module 04: Deaf Education Module 05: British Sign Language Module 06: BSL in Its Social Context Module 07: Social Interaction between Deaf and Hearing People Learning Outcomes: Recognize diversity within deaf community, fostering inclusive environments. Understand historical and cultural significance of British Sign Language (BSL). Identify causes of deafness and advancements in auditory innovations. Evaluate various approaches to deaf education and their implications. Demonstrate basic proficiency in British Sign Language (BSL). Navigate social interactions between deaf and hearing individuals with sensitivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Deaf Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Deaf Awareness. Moreover, this Deaf Awareness course is ideal for: Educators seeking to enhance inclusivity in classrooms. Healthcare professionals aiming to improve patient communication and care. Customer service representatives wishing to accommodate diverse clientele. Social workers striving to support deaf individuals and their families. Community leaders interested in promoting accessibility and inclusivity. Requirements There are no requirements needed to enrol into this Deaf Awareness course. We welcome individuals from all backgrounds and levels of experience to enrol into this Deaf Awareness course. Career path After finishing this Deaf Awareness course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Deaf Awareness are: Sign Language Interpreter - £20K to 35K/year. Deaf Education Teacher - £25K to 40K/year. Audiology Assistant - £18K to 30K/year. Community Support Worker - £17K to 25K/year. Deaf Awareness Trainer - £22K to 35K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.