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5017 Courses in Cardiff delivered On Demand

Certificate in Primary Teaching Level 1

5.0(1)

By Empower UK Employment Training

Maximize your capabilities as a primary teacher with our extensive Primary Teaching course. Learn about child development, lesson planning, and online teaching to excel in primary education.

Certificate in Primary Teaching Level 1
Delivered Online On Demand1 hour 12 minutes
£5

HR Advisor and Recruitment Training Diploma

4.9(27)

By Apex Learning

With a single payment you will gain access to HR Advisor and Recruitment Training Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to advise about HR policies and help enhance HR processes by enrolling in our exclusively designed HR Advisor and Recruitment Training Diploma course. This course is packed with all the knowledge and skills required to encourage staff development and play an important role in a reputed organisation's human resource department. The course navigates your HR career path. After successful completion, you will be more than capable of weighing in on recruitment decisions, overseeing the performance management cycle, dealing with underperformers, ensuring health and safety in the workplace, and more. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. HR Advisor and Recruitment Training Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. HR Advisor and Recruitment Training Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take HR Advisor and Recruitment Training Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Training Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Training? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***HR Advisor and Recruitment Training Diploma*** Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Training . It is available to all students, of all academic backgrounds. Requirements Our HR Advisor and Recruitment Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

HR Advisor and Recruitment Training Diploma
Delivered Online On Demand
£53

Business Analysis for Accounting

By Compete High

📊 Unlock the Power of Business Analysis for Accounting! 📈 Are you ready to elevate your accounting skills to new heights and become a strategic asset in the world of business? Introducing our groundbreaking course, 'Business Analysis for Accounting.' 🚀 In today's dynamic business landscape, the role of accountants extends far beyond number crunching. It's about understanding the bigger picture, identifying opportunities for growth, and making data-driven decisions that drive organizational success. With our comprehensive course, you'll gain the knowledge and skills needed to excel as a business-savvy accountant, unlocking a world of opportunities and propelling your career forward. 💼   🔍 Why Take Our Course? 🌟 Master Critical Analytical Skills: Dive deep into the principles of business analysis, learning how to interpret financial data, identify trends, and extract actionable insights that drive business performance. 📈 Enhance Decision-Making Abilities: Equip yourself with the tools and techniques needed to make informed decisions that align with organizational goals and objectives, adding value to your role as an accountant. 💡 Strategic Thinking: Develop a strategic mindset that goes beyond traditional accounting practices, allowing you to contribute meaningfully to business planning, forecasting, and performance evaluation. 🤝 Collaborative Approach: Learn how to collaborate effectively with cross-functional teams, leveraging your analytical prowess to influence strategic initiatives and drive business growth.   📊 Who is this for? Our course is perfect for accounting professionals looking to expand their skill set and take their careers to the next level. Whether you're a seasoned accountant seeking to stay ahead of the curve or a recent graduate eager to stand out in a competitive job market, this course is designed for anyone passionate about leveraging the power of business analysis in accounting.   👩‍💼 Career Path Upon completing our course, you'll be equipped with the knowledge and skills needed to pursue a variety of exciting career paths in the field of accounting and beyond. Here are just a few potential career options: 🔹 Financial Analyst: Analyze financial data, conduct market research, and provide insights to support strategic decision-making. 🔹 Management Accountant: Partner with business leaders to develop budgets, analyze costs, and optimize financial performance. 🔹 Business Consultant: Provide expert advice and recommendations to organizations seeking to improve their financial processes and operations. 🔹 Strategic Planner: Contribute to long-term business planning initiatives, helping organizations set goals, allocate resources, and achieve sustainable growth.   📝 FAQs (Frequently Asked Questions) Q: Is this course suitable for beginners in accounting? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. We provide comprehensive instruction and support to ensure that everyone can benefit from the material. Q: How long does it take to complete the course? A: The duration of the course varies depending on your learning pace and schedule. On average, learners complete the course within [insert time frame], but you're welcome to progress at your own pace. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the course requirements, you'll receive a certificate of completion to showcase your newfound skills and knowledge. Q: Is there any prerequisite knowledge required to enroll in the course? A: While prior knowledge of accounting basics may be helpful, it's not required. Our course is designed to cover fundamental concepts and build upon them as you progress. Q: Can I access the course materials on mobile devices? A: Yes, our course platform is optimized for mobile access, allowing you to learn on the go from your smartphone or tablet. Q: Are there any opportunities for networking or collaboration with other learners? A: Absolutely! Our course includes interactive discussions, group activities, and networking opportunities to foster collaboration and peer learning.   🎓 Enroll Today and Transform Your Accounting Career! Don't miss out on this opportunity to unlock the full potential of business analysis for accounting. Enroll now in our 'Business Analysis for Accounting' course and take the first step toward a brighter, more rewarding future in accounting and finance. Your journey to success begins here! 🌟📊💼 Course Curriculum Module 1 Introduction to Business Analysis in Accounting Introduction to Business Analysis in Accounting 00:00 Module 2 Financial Analysis and Reporting Financial Analysis and Reporting 00:00 Module 3 Forecasting and Predictive Modeling in Business Accounting Forecasting and Predictive Modeling in Business Accounting 00:00 Module 4 Risk Analysis and Decision-Making in Accounting Risk Analysis and Decision-Making in Accounting 00:00 Module 5 Decision Modeling and Optimization in Financial Analysis Decision Modeling and Optimization in Financial Analysis 00:00 Module 6 Integrating Business Analysis and Strategic Planning in Accounting Integrating Business Analysis and Strategic Planning in Accounting 00:00

Business Analysis for Accounting
Delivered Online On Demand6 hours
£25

Financial Probing for Business

By Compete High

Unleash the Power of Financial Probing for Business! 💼💰 Are you ready to unlock the secrets of financial success in the world of business? Introducing our groundbreaking course: Financial Probing for Business! 🚀 What is Financial Probing? Financial probing is a strategic approach to analyzing and understanding the financial aspects of a business. It involves delving deep into financial data, identifying key metrics, and uncovering valuable insights that drive informed decision-making and business growth. With the right skills and knowledge, financial probing can be a game-changer for businesses of all sizes, from startups to multinational corporations. Why Take Our Course? 🔍 Uncover Hidden Opportunities: Learn how to dig beneath the surface of financial statements to uncover hidden opportunities for growth and profitability. 📈 Drive Informed Decisions: Gain the skills to interpret financial data accurately, empowering you to make informed decisions that drive business success. 💡 Strategic Insights: Discover how to extract strategic insights from financial information, enabling you to anticipate market trends and stay ahead of the competition. 🌐 Global Perspective: Our course offers a global perspective, equipping you with the knowledge to navigate financial landscapes across different industries and regions. 👩‍💼 Enhanced Professional Skills: Develop highly sought-after skills that are valued in a wide range of industries, from finance and consulting to entrepreneurship and beyond. Who is this for? 👩‍💼 Business Professionals: Whether you're a seasoned executive or an aspiring entrepreneur, our course is designed to help you sharpen your financial acumen and drive business success. 🎓 Students and Graduates: Gain a competitive edge in the job market by mastering the art of financial probing and demonstrating your ability to analyze and interpret financial data with confidence. 💼 Small Business Owners: Take control of your financial future and gain valuable insights into your business's financial health, enabling you to make strategic decisions that drive growth and profitability. Career Path 🔍 Financial Analyst: Become a trusted advisor to businesses by providing in-depth financial analysis and strategic insights. 📊 Business Consultant: Help businesses optimize their financial performance and achieve their strategic objectives through expert financial probing. 📈 Entrepreneur: Use your financial probing skills to identify opportunities, mitigate risks, and drive the success of your own ventures. 🌐 Global Business Leader: Lead multinational organizations with confidence, leveraging your expertise in financial probing to make informed decisions in diverse market environments. FAQ Q: Is this course suitable for beginners? A: Yes! Our course is designed to cater to learners of all levels, from beginners to experienced professionals. We start with the fundamentals and gradually build upon them to ensure everyone can follow along and grasp the concepts effectively. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of learning and commitment. On average, learners complete the course within [insert estimated duration], but you have the flexibility to study at your own pace. Q: Will I receive a certificate upon completion? A: Yes! Upon successfully completing the course, you will receive a certificate of achievement, which you can proudly showcase on your resume and LinkedIn profile to enhance your professional credentials. Q: Can I access the course materials on mobile devices? A: Absolutely! Our course platform is fully mobile-responsive, allowing you to access the course materials anytime, anywhere, from your smartphone or tablet. Q: Is there any prerequisite knowledge required? A: While prior knowledge of finance or business may be beneficial, it is not a requirement. Our course covers the fundamentals and is designed to be accessible to learners from diverse backgrounds. Enroll Today and Unlock Your Financial Potential! Don't miss out on this opportunity to transform your understanding of business finance and propel your career to new heights. Enroll now in Financial Probing for Business and take the first step towards a brighter financial future! 🌟💼💰 Course Curriculum Module 1 Introduction to Financial Probing Introduction to Financial Probing 00:00 Module 2 Financial Data Collection and Analysis Financial Data Collection and Analysis 00:00 Module 3 Financial Probing for Investment and Risk Assessment Financial Probing for Investment and Risk Assessment 00:00 Module 4 Financial Probing for Strategic Planning and Performance Evaluation Financial Probing for Strategic Planning and Performance Evaluation 00:00 Module 5 Financial Probing for Working Capital Management and Operational Efficiency Financial Probing for Working Capital Management and Operational Efficiency 00:00 Module 6 Financial Probing for Risk Management and Compliance Financial Probing for Risk Management and Compliance 00:00

Financial Probing for Business
Delivered Online On Demand6 hours
£25

Account Manager Training

4.9(27)

By Apex Learning

14 in 1 "Account Manager Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Account Manager Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Account Manager Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Account Manager Training and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn Account Manager Training at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Account Manager Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Account Manager Training certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Managerial Accounting Masterclass Course 03: Level 3 Tax Accounting Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Internal Audit Training Diploma Course 06: Level 3 Xero Training Course 07: Diploma in Quickbooks Bookkeeping Course 08: UK Tax Reforms and HMRC Legislation Course 09: Self Assessment Tax Return Filing UK Course 10: Companies House Filing UK Course 11: Payroll Management - Diploma Course 12: Team Management Course 13: Business Analysis Level 3 Course 14: Microsoft Excel Training: Depreciation Accounting Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Accountancy Introduction to Accounting The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Income statement Financial statements Cash Flow Statements Understanding Profit and Loss Statement Financial Budgeting and Planning Auditing Course 02: Managerial Accounting Masterclass Section 01 Manaerial Accounting Defined Financial Accounting Compared to Managerial Accounting Trends Foundation Concepts part 1 Foundation Concepts part 2 Foundation Concepts part 3 Section 02 Process costing vs Job Cost Job cost part 1 Job cost part 2 Allocating costs to multiple products Departmental Overhead Rate Activity Based Costing Section 03 Cost Behavior Cost Behavior Continued Break Even Point Break Even Point Changes Sales Mix Pricing Short Term Decisions Section 04 Budgeting Intro Budgetin continued Operating Budgets Cash Budget Budgeted Balance Sheet Performance Evaluation Performance Evaluation Cont p1 Performance Evaluation Cont p2 Standards Standard Costs Continued Section 05 Capital Investment Decisions Capital Investment Analysis Course 03: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting The Theory of Constraints and Throughput Accounting Lean Accounting Part 1 Lean Accounting Part 2 Summary and Lean Accounting Assignment Course 05: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Internal Control and Control Risk Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor Course 06: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 08: UK Tax Reforms and HMRC Legislation Module 01 Introduction The Requirements The Timeline Module 02 Planning Checklist Getting & Providing Support - Things to Consider Changes ahead for accounting firms Conclusion and Next Steps Course 09: Self Assessment Tax Return Filing UK Module 01 Introduction to Self Assessment Logging into the HMRC System Fill in the Self Assessment Return Module 02 Viewing the Calculation Submitting the Assessment Conclusion Course 10: Companies House Filing UK Module 01 Background to CH Filing Filing the Possibilities Second Attempt Explanation of Guidance Notes second attempt Module 02 Filing Megzina 2015 Filing Booglez 2015 Email confirmation Booglez and Megz Email confirmation Email confirmation Megzina Course 11: Payroll Management - Diploma Sage 50 Payroll for Beginners Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Sage 50 Payroll Intermediate Level The Outline View and Criteria Global Changes Timesheets Departments and Analysis Holiday Schemes Recording Holidays Absence Reasons Statutory Sick Pay Statutory Maternity Pay Student Loans Company Cars Workplace Pensions Holiday Funds Roll Back Passwords and Access Rights Options and Links Linking Payroll to Accounts Course 13: Business Analysis Level 3 Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Ratio Analysis Stakeholder Analysis and Management Process Improvement with Gap Analysis Documenting and Managing Requirements Career Prospect as a Business Analyst in the UK Course 14: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle including- Students Graduates Job Seekers Job Holders Requirements Our Account Manager Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Accountancy) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Accountancy) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Account Manager Training
Delivered Online On Demand
£79

CRM, PR & Phone-Based Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Leadership and Management

4.7(160)

By Janets

Register on the Leadership and Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Leadership and Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Leadership and Management Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Leadership and Management, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Introduction to The Course Introduction to the Course 00:03:00 Module 01: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 02: Leadership Theories Leadership Theories 00:27:00 Module 03: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 04: High Performance Teams High Performance Teams 00:34:00 Module 05: Motivating Employees Motivating Employees 00:28:00 Module 06: Organisational Skills Organisational Skills 00:28:00 Module 07: Talent Management Talent Management 00:39:00 Module 08: Succession Planning Succession Planning 00:26:00 Module 09: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 A Recap to the Course Recap - Leadership and Management 00:00:00 Assessment Assignment - Leadership and Management 00:00:00 Recommended Materials Workbook - Leadership and Management 06:55:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Leadership and Management
Delivered Online On Demand36 hours
£25

Sports Therapy and Coaching with Sports Psychology - 3 in 1 QLS Bundle

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses with Certificates | Installment Options

Sports Therapy and Coaching with Sports Psychology - 3 in 1 QLS Bundle
Delivered Online On Demand
£349

Mastering Concentration: Unleashing Your Potential

By Compete High

🚀 Unlock Your Peak Performance: Mastering Concentration Course is Here! 🚀 Are you tired of feeling overwhelmed and scattered? Do distractions hijack your focus, preventing you from reaching your full potential? It's time to take control and unleash the power of your mind with our groundbreaking online course: Mastering Concentration: Unleashing Your Potential!   🌟 What's Inside? ✨ Module 1: The Science of Focus Dive into the neuroscience behind concentration and discover how your brain works when it's in peak focus mode. Learn actionable strategies to enhance your cognitive abilities and optimize your mental performance. ✨ Module 2: Overcoming Distractions Identify and eliminate the common distractions that sabotage your productivity. Develop a personalized distraction-busting plan to create a focused work environment. ✨ Module 3: Mindfulness Techniques Discover the power of mindfulness in improving concentration. Practice proven techniques to stay present and cultivate a calm, focused mind. ✨ Module 4: Building Concentration Habits Explore practical, easy-to-implement habits that foster a focused mindset. Develop a daily routine that enhances your concentration and productivity. ✨ Module 5: Advanced Concentration Strategies Take your concentration to the next level with advanced techniques. Learn how to sustain focus over extended periods and handle complex tasks with ease.   🌟 Why Choose Mastering Concentration? Expert Guidance: Our course is developed by leading experts in neuroscience, psychology, and productivity. Practical Strategies: No fluff! Get actionable techniques that you can implement immediately for tangible results. Flexibility: Learn at your own pace, anytime, anywhere, with lifetime access to the course materials. Community Support: Join a vibrant community of like-minded individuals, share your journey, and get support from fellow concentrators.   🔥 Ready to Unleash Your Potential? Don't let distractions hold you back. Invest in yourself and take the first step towards mastering concentration. Your success is just a click away! 🚀 Enroll Now and Ignite Your Focus 🚀 Course Curriculum Mastering Concentration: Unleashing Your Potential Beginning Concepts - Defining Focus 00:00 Escaping The Busy Trap 00:00 Reclaiming Your Time 00:00 The Many Benefits Of Being Focused 00:00 How Highly Successful People Develop Self-Discipline 00:00 Ways To Build Unbreakable Focus NOT YET RATED 00:00 Focus On One Thing At A Time 00:00 Bonus - Online Tools For Laser Focus 00:00

Mastering Concentration: Unleashing Your Potential
Delivered Online On Demand1 hour 5 minutes
£25

Internal Audit Standards - Executing the Audit Engagement

By Study Plex

Segment One and Two of this series covered important aspects internal auditors should be aware of in relation to the Institute of Internal Auditors (IIA) Attribute Standards and the elements of the Performance Standards that related to managing the internal audit function and the nature of work for internal audit. The final elements of the Performance Standards provide internal auditors with a relevant framework to properly execute engagements. It is critical internal auditors have an understanding of the various aspects of the audit and the framework outlined by the IIA. Although the Standards do provide specific templates on the elements that should be evaluated in each stage of the audit, they provide critical guidance on requirements internal auditors should consider during the various phases. Understanding and following this guidance will ensure audit engagements are executed consistently and effectively. This segment is designed to delve deeper into the Performance Standards as they relate to conducting internal audit projects. This includes: Engagement Planning Performing the Engagement Communicating Results Monitoring Progress Communicating the Acceptance of risks Learning Objectives Explore elements of planning the audit engagement. Identify methods for appropriately executing the audit engagement. Identify methods of communicating results to management and the board. Discover the requirements for monitoring audit issues. Recognize methods for communicating the acceptance of risk. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction and Overview Introduction to Applying the llA Standards to Meet Your Organization's Needs Part 3 00:05:00 Managing the Internal Audit Function 00:11:00 Challenges Managing Internal Audit 00:11:00 Alternative Effective Management 00:11:00 Planning 00:08:00 Planning Challenges 00:10:00 Planning Alternatives 00:11:00 Recourse Management 00:09:00 Procedures and Coordination 00:07:00 Management and the Board 00:10:00 External Service Providers 00:08:00 Nature of Work 00:15:00 Risk Management and Controls 00:15:00 Conclusion Summary 00:02:00 Supplementary Resources Supplementary Resources - Internal Audit Standards - Executing the Audit Engagement 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Internal Audit Standards - Executing the Audit Engagement
Delivered Online On Demand
£19.99