46065 Courses in Cardiff delivered On Demand

In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Description: To become a successful sales person or marketer, you need to have the appropriate sales skills that every sales professional must master. This course will provide you comprehensive lessons on salesmanship, sales communication as well as sales techniques that you need to master to be successful in this field of your interests. This course will equip you with the appropriate skills, information and knowledge on sales skills and will prepare yourself to be an accomplished sales professional you desire to be.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Sales Skills Course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing Manager Sales Specialist Strategist. Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Mock Exam Mock Exam- Professional Sales Skills Course 00:30:00 Final Exam Final Exam- Professional Sales Skills Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you’re aiming to sharpen your recruitment expertise and elevate your career without leaving your desk, this CPD accredited Recruitment Consultant course is tailor-made for you. Designed to deliver essential knowledge on sourcing, engaging, and placing the right talent, the course offers insights into the recruitment lifecycle, candidate management, and client relationship building. Whether you’re a budding consultant or looking to refresh your skillset, this course provides the building blocks to succeed in today’s competitive recruitment landscape. Delivered entirely online, this course fits effortlessly around your schedule, allowing you to absorb key concepts at your own pace. Expect clear, engaging modules packed with up-to-date industry approaches and strategies to help you navigate recruitment with confidence. Plus, it’s CPD accredited, meaning you gain recognised professional development credentials that can enhance your CV and career prospects. In short, a clever way to sharpen your recruitment know-how without leaving the comfort of your favourite chair. Learning Outcomes: Demonstrate an excellent understanding of the recruitment process Develop a solid recruitment and hiring strategy for your company Understand best practices to lure in great candidates and attract talent Look after candidate welfare and assess the competition Review job applications, resumes and cover letters Conduct phone and face-to-face candidate interviews Carry out background checks on candidates and check references Explain the difference between education and experience Discuss the key principles of the Equality Act 2010 and the legal recruitment process It's your chance to start with our Office Skills course and give your resume the stamp of approval that employers are looking for. So, pick up your card now and fill up your virtual basket with this highly-rated Recruitment Consultant - CPD Accredited online training program from Training Express Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with HR , Recruit Officer profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Defining and Knowing the Position Module 02: Hiring Strategy Module 03: Lure in Great Candidates Module 04: Filtering Applicants to Interview Module 05: The Interview (I) Module 06: The Interview (II) Module 07: Selection Process (I) Module 08: Selection Process (II) Module 09: Making an Offer Module 10: Legal Recruitment Process Module 11: Employment Contracts Module 12: Onboarding Module 13: Employee Training and Development Process Module 14: Motivation and Counselling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Recruitment Consultant - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Recruitment Consultant - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Recruitment Consultant - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment Consultant - CPD Accredited training.

Creative Writing Course - Thriller is one of our best selling and most popular course. The Creative Writing Course - Thriller is organised into 12 units and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 5 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

24 Hour Flash Deal **25-in-1 Digital Banking Diploma Mega Bundle** Digital Banking Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Digital Banking Diploma package online with Studyhub through our online learning platform. The Digital Banking Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Digital Banking Diploma course provides complete 360-degree training on Digital Banking Diploma. You'll get not one, not two, not three, but twenty-five Digital Banking Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Digital Banking Diploma courses are yours for as long as you want them once you enrol in this course This Digital Banking Diploma Bundle consists the following career oriented courses: Course 01: Digital Banking Course 02: Investment Banking Operations Professional Course 03: International Banking: Global Operations and Cross-Border Transactions Course 04: Corporate Finance: Working Capital Management Course 05: FinTech Course 06: Financial Modeling Course for a Non-Finance Background Course 07: Fundamentals of Corporate Finance Course 08: Capital Budgeting & Investment Decision Rules Course 09: Corporate Finance: Profitability in a Financial Downturn Course 10: Raise Money and Valuation for Business Course 11: Credit Control and Compliance Training Course 12: Financial Risk Management: Strategies for Success Course 13: Debt Management, Assessment, Financing & Counselling Course 14: Financial Investigator Course 15: Advanced Tax Accounting Course 16: Tax Strategy and Financial Planning for Beginners Course 17: Demystifying Depreciation Accounting: Financial Insights Course 18: Mastering Partnership Accounting: Financial Strategies and Reporting Course 19: Economics Diploma Course 20: Business Strategy Planning Course 21: Leadership & Management Training Course 22: Negotiation Skills Course 23: Finance for Non-finance Managers Certification Course 24: Personal Financial Management & Wellness Course 25: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! The Digital Banking Diploma course has been prepared by focusing largely on Digital Banking Diploma career readiness. It has been designed by our Digital Banking Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Digital Banking Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Digital Banking Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Digital Banking Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Digital Banking Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Digital Banking Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Digital Banking Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Digital Banking Diploma lessons One to one assistance from Digital Banking Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Digital Banking Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Digital Banking Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Digital Banking Diploma certificate and transcript on the next working day Easily learn the Digital Banking Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Digital Banking Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Digital Banking Diploma Requirements To participate in this Digital Banking Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Digital Banking Diploma Career path You will be able to kickstart your Digital Banking Diploma career because this course includes various courses as a bonus. This Digital Banking Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Digital Banking Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Compliance Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Compliance Management Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Compliance Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Compliance Management Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Compliance Management? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Compliance Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Compliance Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Compliance Management does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Compliance Management was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Compliance Management is a great way for you to gain multiple skills from the comfort of your home.   Compliance Management - Updated Version Module 01: Introduction to Compliance 00:17:00 Module 02: Five basic elements of compliance 00:25:00 Module 03: Compliance Management System (CMS) 00:26:00 Module 04: Compliance Audit 00:38:00 Module 05: Compliance and Ethics 00:26:00 Module 06: Risk and Types of Risk 00:25:00 Module 07: Introduction to Risk Management 00:25:00 Module 08: Risk Management Process 00:18:00 Mock Exam Final Exam Compliance Management - Old Version Module 1: Introduction to Compliance 00:10:00 Module 2: Compliance Management System 00:15:00 Module 3: Basic Elements of Effective Compliance 00:15:00 Module 4: Compliance Audit 00:20:00 Module 5: Compliance and Ethics 00:20:00 Module 6: Introduction to Risk and Basic Risk Types 00:20:00 Module 7: Further Risk Types 00:20:00 Module 8: Introduction to Risk Management 00:10:00 Module 9: Risk Management Process 00:10:00 Module 10: Risk Assessment and Risk Treatment 00:20:00 Module 11: Types of Risk Management 00:20:00 Assignment Assignment - Compliance Management 02:40:00 Recommended Materials Workbook - Compliance Management 04:00:00

Description The strong growth in the email marketing industry demonstrates what important role emails are playing in promoting a business.

The Certified GDPR Practitioner Training Course provides comprehensive knowledge and understanding of the General Data Protection Regulation (GDPR). Participants will learn the fundamentals of GDPR, its legal basis, rights, and breaches, as well as the responsibilities and obligations for compliance. Learning Outcomes: Gain a solid understanding of the basic principles and concepts of the GDPR. Comprehend the legal basis for processing personal data under the GDPR framework. Identify the rights of data subjects and understand how to handle data breaches in compliance with GDPR regulations. Learn about the responsibilities and obligations of organizations in protecting personal data and ensuring GDPR compliance. Why buy this Certified GDPR Practitioner Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Certified GDPR Practitioner Training Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Certified GDPR Practitioner Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Certified GDPR Practitioner Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Certified GDPR Practitioner Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Certified GDPR Practitioner Training Course GDPR Basics 00:22:00 GDPR Explained 00:17:00 Lawful Basis for Preparation 00:29:00 Rights and Breaches 00:25:00 Responsibilities and Obligations 00:29:00 Mock Exam Mock Exam - Certified GDPR Practitioner Training Course 00:20:00 Final Exam Final Exam - Certified GDPR Practitioner Training Course 00:20:00

Overview Chocolate and happiness go hand in hand. When you make delicious chocolates, you can take pride in your creations and spread love and joy. And working in the chocolate industry is a fun-all-day kind of job. Take this Online Chocolate Making course to guide you through each step of the chocolate-making process.  This Online Chocolate Making course will teach you the techniques to make a bunch of silky smooth chocolates. Here, you'll understand the process of making chocolates from beans to bars, from roasting the beans to peeling, grinding to tempering and moulding chocolates.  In addition, you'll learn how to make chocolate cakes with simple ingredients and incorporate new ideas to make fusion dishes. The course will also introduce you to various chocolate-making equipment and provide the best collection of rich chocolate recipes you can make quickly and easily. Course Preview Learning Outcomes Improve your skills in chocolate-making and baking Understand how chocolate is made from bean to bar Learn how to make the best homemade chocolates Find a wide range of chocolate cake recipes Get an exclusive collection of chocolate dishes Be able to experiment with the ingredients and create unique dishes Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From this Course? Chocolate Making Create Different Types of Chocolate Who Should Take this Online Chocolate Making Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Chocolate Making Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Chocolate Making Course Certification After completing and passing the Online Chocolate Making Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Online Chocolate Making Course provides essential skills to make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Chocolatier: salary range of £20,000 - £35,000 per annum. Pastry Chef: salary range of £20,000 - £40,000 per annum. Chocolate Taster: salary range of £25,000 - £45,000 per annum. Cookery Instructor: salary range of £25,000 - £50,000 per annum. Food Writer/Blogger: potential earnings based on personal brand growth. Research Chef: salary range of £30,000 - £60,000 per annum. Module 01: Introduction to Chocolate Introduction to Chocolate 00:14:00 Module 02: Making Chocolate: From Bean to Bar Making Chocolate From Bean to Bar 00:17:00 Module 03: Chocolate Cake Recipes Recipes of Chocolate Cake 00:24:00 Module 04: More Recipes of Chocolate More Recipes of Chocolate 00:20:00 Assignment Assignment - Cookery: Chocolate Making & Baking 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Our brand new Online GCSE English Course is the international version. This course aims to widen your vocabulary and improve your use of grammar, punctuation and spelling. By studying the formal and stylistic elements of a variety of sources, you will learn how to critically analyse literary material, non-literary material and media. You will also learn how to use written English for a variety of purposes from imaginative to persuasive writing. The same International GCSE qualification you'd get in school or college Unlimited 1:1 support from your English tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this International GCSE course. This course will teach you the Edexcel International GCSE English syllabus (4EB1). You'll study 3 units: Section A: Reading Section B: Reading and Writing Section C: Writing For a full breakdown of course content, download the IGCSE English Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel IGCSE English exam is available in May/June and Oct/Nov each year. It is assessed over 1 exam paper: Paper 1 4EB1/01 - 3 hour exam We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January. We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By taking part in our Online GCSE English Course, not only will you improve your knowledge and understanding of different areas of English language, but you will develop your cognitive, interpersonal and intrapersonal skills, which can be used in a wide-range of degrees and professions. Not only will you be learning how to express your ideas with clarity and precision, you will also be challenged to think innovatively and use your initiative to create compelling responses. Additionally, by tackling analytical questions, you will be learning how to think critically, evaluate information and interpret meanings. Furthermore, as many of the sources that you will be studying focus on current political and social issues, you will be learning about social responsibility and the benefits of open-mindedness. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in English literature and language. Therefore, the skills that you will acquire during the CloudLearn GCSE English Course can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of occupations.