Elevate your expertise with our Governance and Risk Management Training Course: Mastering Corporate Governance. Explore corporate governance structures, risk management processes, transparency, ethics, and compliance essentials. Gain insights into ESG integration and learn to conduct effective compliance audits. Master the principles shaping responsible business practices for a sustainable and ethically sound organizational future.
Description This course introduces students to project management fundamentals. Topics covered include project management basics, types of projects, building the team and schedule, creating the budget, execution, and more. COURSE CONTENT: Module 1 - Getting Started - 3m Getting Started Instructor Introduction Course Objectives Agenda Agenda Module 2 - Project Management Basics - 27m Project Management Basics PMI's PMBOK What is a Project? Attributes of a Project Examples of Projects What is Project Management Project Constraints âThe Iron Triangleâ Scope Cost Time How do we make this happen? How do we make this happen? The Fundamental Project Life Cycle The Project Life Cycle Fundamental Project Management Process Outputs Examples Unforeseen Circumstances Recommendations Words of Wisdom The Tools Fundamental Project Management Tools Fundamental Project Management Processes and Tools The People Objectives Stakeholder Customer Sponsor Team Members Management Project Manager's Role Project Manager's Responsibilities Time Management Matrix Time Management Matrix Time IS Money The Benefits of Project Management Summary Agenda Module 3 - Where Do Projects Come From - 56m Where Do Projects Come From Types of Organizations Enterprise Portfolio Management The Agenda BM101 Mission Vision Goals Business Strategy Management By Objectives Balanced Scorecard Approach Balanced Goals Objectives SMART Objectives from Balanced Goals SMART Objectives from Balanced Goals cont. Key Performance Indicators Action Plans BM101 Summary Project Management 101 PM Quotes Phases and Knowledge Areas 10 Knowledge Areas Aligned The Project Triangle PM101 PM101 Programs Portfolio PM101 Summary Enterprise Portfolio Management The Connection The Enterprise V Plans The Enterprise V Objectives The Enterprise V Programs The Enterprise V Portfolio Another View Enterprise Portfolio Management Versus Program & Project Management Summary Why Great ROI? But why is it necessary? Matrix Organization Structure Review Cadence How Projects Are Selected Objectives Needs Identification Business Case Enterprise Portfolio Management Proposing Projects Project Selection âThe Funnel Flowchartâ Project Prioritization Exercise Thirst Beverage Corporation Project Challenge Agenda Module 4 - Types of Projects - 32m Types of Projects Predictive Versus Agile Predictive Versus Agile Project Management Traditional Versus Agile Project Management Predictive Versus Agile The Predictive Project Life Cycle An Agile Project Life Cycle The Scrum Framework - Modified An Agile Project Life Cycle The Big Picture The Divide Agenda Module 5 - Initiation - 28m Initiation Our Project Our Project Setup 6 Essential Features for a PMIS PMIS Examples Leveraging Microsoft Teams Leveraging Microsoft Teams PMI's Project Life Cycle Fundamental Project Management Processes and Tools Project Charter Leveraging Microsoft Teams Creating a Project Charter Creating a Project Charter Fundamental Project Management Processes and Tools Stakeholder Register Leveraging Microsoft Teams Stakeholder Register Stakeholder Register Creating a Project Charter âThe Iron Triangleâ Agenda Module 6 - Building the Team - 24m Building the Team The Fundamental Project Life Cycle Build a High Performing Team Benefits of a High Performing Team Stages of Team Development Team Charter Working Agreement Working Agreement Leveraging Microsoft Teams Being a Good Leader Being a Servant Leader Servant Leader Kickoff Meeting Conducting Effective Meetings Agenda Module 7 - Building the Schedule - 52m Building the Schedule The Fundamental Project Life Cycle Fundamental Project Management Processes and Tools What a Schedule looks likeâ¦.according to Google Benefits of a Project Schedule Aligning To PMI Steps to Build a Schedule 1 Plan Schedule Management Our project 1 Plan Schedule Management Steps to Build a Schedule Project Scheduleâ¦.according to PMI How to Define Activities What Does It Look Like? Option 2 - WBS* by Work Package Option 3 - WBS By Phase Steps to Build a Schedule Leveraging Microsoft Teams âThe Iron Triangleâ Microsoft Scheduling Tool Capability Model Microsoft Scheduling Tool Capability Model Project Schedule in Excel Project Schedule in Microsoft Project Project Schedule in Project Online Agenda Module 8 - Creating the Budget - 24m Creating the Budget The Fundamental Project Life Cycle Project Cost Management General Notes Types of Costs What is a budget? Aligning To PMI Steps to Create a Budget 1. Plan Cost Management The Budget Tool Microsoft Scheduling Tool Capability Model Estimated Costs and Budget in Microsoft Project âThe Iron Triangleâ Agenda Module 9 - Planning Wrap Up - 6m Planning Wrap Up âThe Iron Triangleâ The Fundamental Project Life Cycle Perform Analysis Obtain Approval Save a Baseline Aligning to PMI Progressive Elaboration Agenda Module 10 - Execution - 41m Execution The Fundamental Project Life Cycle Fundamental Project Management Processes and Tools Managing Your Project Update Schedule and Actual Costs Managing Your Project Fundamental Project Management Processes and Tools Risks Aligning To PMI Risk Management Risk Management Processes Risk Register Risk Management Risk Probability Impact Assessment Risk Management Risk Register Risk Management Risk Management Risk Management Risk Register Risk Management Managing Your Project Issues Fundamental Project Management Processes and Tools Issue Log Fundamental Project Management Processes and Tools Status Report Status Report Status Report Project Status Report Agenda Module 11A - Monitor and Control - 11m Monitor and Control What is Monitor and Control? What is Monitor and Control? What should you monitor? What should you monitor? Project Control Project Control Principles Control Scope What should you monitor? Control Schedule What should you monitor? Control Costs What should you monitor? Module 11B - Earned Value Management - 41m Progress Monitoring Earned Value Management Earned Value Analysis Our Project Pipeline Project The Process to Set Up Pipeline Schedule Baseline Cost over Time Performance Measures Baselined Cost - Timephased PV - Planned Value PV - Planned Value PV - Planned Value PV - Planned Value The Process to Maintain Performing Analysis Performance Measures EV - Earned Value EV - Earned Value EV - Earned Value Performance Measures AC - Actual Cost AC - Actual Cost AC - Actual Cost Variances Cost Variance Schedule Variance Total Variance Graphical Representation Graphical Representation Graphical Representation Graphical Representation Microsoft Project - Math Check! Visual Reports in MS Project Report Exported from MS Project to Excel Aligning with Reality Revised Plan Reschedule Uncomplete Work in MS Project Revised Plan Revised Plan The Moral of the Story Performance Indexes Cost Performance Index Schedule Performance Index Completion Metrics Completion Metrics Completion Metrics Completion Metrics Completion Metrics Project Status as of 4/30 The Process to Maintain Project Status as of 4/30 Microsoft Project Math Check! Why Measure? Why Measure? What should you monitor? Module 11C - Other Items to Monitor - 19m What should you monitor? Risk Monitor and Control Risk Monitor and Control What should you monitor? Control Issues What should you monitor? Manage Stakeholder Engagement What should you monitor? Control Documents What should you monitor? Control The Product, Service or Result Control The Product, Service or Result Quality Terms and Definitions 7 Basic Quality Tools Controlling Quality What should you monitor? Module 11D - Controlling Changes - 3m Controlling Changes Controlling Changes Example Change Request Process Agenda Module 12 - Closure - 9m Closure Fundamental Project Management Processes and Tools Customer Feedback Customer Feedback Survey Lessons Learned Lessons Learned Fundamental Project Management Processes and Tools Project Summary Report Performance Evaluations Documentation Close-out Celebration Agenda Module 13 - Course Wrap Up - 14m Course Wrap Up Project Procurement Management Project Procurement Management Project Procurement Management Typical Steps Procurement Statement of Work Typical Steps Bid Document Typical Steps Contract Types of Contracts Typical Steps Control Procurements Typical Steps Close Procurements Typical Steps Congratulations! Objectives Review Agenda Total Duration: 6h 32m
Overview This comprehensive course on Project Management Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Project Management Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Project Management Course. It is available to all students, of all academic backgrounds. Requirements Our Project Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 19 sections • 19 lectures • 07:33:00 total length •Introduction to Project Management: 00:22:00 •PMBOK and PMI: 00:14:00 •Global Project Management: 00:39:00 •Project Life Cycle: 00:29:00 •Time Management: 00:40:00 •Quality Management: 00:21:00 •Effective Planning & Scheduling: 00:46:00 •Human Resource Management: 00:17:00 •Performance Management: 00:19:00 •Talent Management: 00:19:00 •Organising Meeting and Conferences: 00:28:00 •Managing Resources: 00:18:00 •Change Management: 00:23:00 •Business Resilience and Crisis Management: 00:18:00 •Conflict Management: 00:14:00 •Stress Management: 00:16:00 •Communication Skills: 00:25:00 •Procurement & Purchasing Management: 00:21:00 •Risk Management: 00:24:00
Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access
Course Description The Hospitality Management: Part 2 course is designed to give you a deeper understanding of different aspects of hospitality management. In this course, you are expected to learn about the arrival chronology, from greeting to check-in and check-out. You will be led through the procedures for the front office communications. In addition to that, the course will explain to you the role and functions of the Housekeeping department. You will also learn about the duties and responsibilities of a food and beverage manager. Doing this course will enable you to explain the importance of service quality in the hospitality sector. If all these sound good, enrol today and start learning! Learning outcome Learn about the arrival chronology Understand the procedures for the front office communications Know the role and functions of the Housekeeping department Explore the duties and responsibilities of a food and beverage manager Explain the importance of service quality in the hospitality sector How Much Do Restaurant Managers Earn? Senior - £32,000(Appx.) Average - £29,000(Appx.) Starting - £26,000(Appx.) Requirement Our Hospitality Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hospitality Management: Part 2 Module 01: Management of Front Office Operations 00:16:00 Module 02: Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 03: Management of Food and Beverage Operations 00:17:00 Module 04: Management of Service Quality in Hospitality Industry 00:17:00 Assignment Assignment - Hospitality Management: Part 2 00:00:00
Construction Site Management Accredited Career Bundle Are you ready to take charge of construction site management from the comfort of your own space? The Construction Site Management Accredited Career Bundle Course provides everything you need to gain a deep understanding of site management principles. With this course, you’ll gain in-depth knowledge of essential topics like risk management, planning, safety regulations, and project coordination – all designed to keep your site running smoothly and safely. You’ll navigate the complexities of managing teams, resources, and timelines, all while honing your skills in essential management techniques. Whether you’re looking to advance in the industry or explore new opportunities, this course is tailored for anyone keen to learn the ins and outs of construction site management. It’s not just about knowing how to manage a site; it’s about understanding how to keep things efficient, productive, and safe. The course offers a structured and engaging learning journey, designed to equip you with the tools to make smart decisions and manage complex tasks effectively. If you’re keen to enhance your career in construction site management, this bundle will serve as the perfect guide. Key Features of this Career Bundle CPD Accredited Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Construction Site Management Courses : Construction Site Management Construction Management PPE CMD Site Safety Management Health And Safety At Work Emergency First aid at work Risk Assessment Construction Project Management Site Management Asbestos Awareness & Safety Property Development Diploma Working at Height Working at Confined Space Coshh Noise Awareness Abrasive Wheels Leadership Skills Communication Skills Deligation Conflict Resolution Covid-19 Awareness Course Accreditation These Construction Site Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Construction Site Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Site Management bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Project Manager Building Inspector Site Engineer Site Coordinator Site Foreman Construction Site Supervisor Safety, Health and Environment Executive Requirements No prior degree or experience is required to enrol in this Construction Site Management course. Career path This Site Management Course will help you to explore avariety of career paths in the related industry, including: Site Manager Site Supervisor Construction Project Manager Building Inspector Site Engineer Construction Coordinator Health and Safety Manager Quantity Surveyor Contracts Manager Facilities Manager Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
The Sales Management Training - CPDQS Accredited Bundle Course is thoughtfully designed for individuals aiming to refine their expertise across the full spectrum of sales and marketing disciplines. This carefully assembled series offers a broad yet focused curriculum covering essential areas such as retail sales, telesales, customer psychology, and advanced digital marketing strategies. Each course within the bundle delivers valuable insights into managing customer relationships, optimising online presence, and mastering sales techniques without the need for physical attendance, making it ideal for busy professionals seeking flexible learning. From understanding the intricacies of residential property sales to mastering the subtleties of body language and public relations, this bundle equips learners with the knowledge to effectively navigate today’s fast-paced commercial environment. Alongside practical knowledge in areas like budgeting, commercial law, and investment, the course ensures participants build a well-rounded grasp of the sales cycle. Whether you're managing a sales team or supporting customer engagement, this training provides clear, actionable content to enhance your decision-making and strategic approach in sales management. Key Features of Sales Management Bundle CPD Accredited Sales Management Course Instant PDF certificate Fully online, interactive Sales Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales Management Bundle course to excel! To become successful in your profession, you must have a specific set of Sales Management skills to succeed in today's competitive world. In this in-depth Sales Managementtraining course, you will develop the most in-demand Sales Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales Management Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Are you ready to embark on an enlightening journey of wisdom with the Hospitality Management bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Hospitality Management. This premium bundle comprises the following courses, QLS Endorsed Course: Course 1: Diploma in Hospitality Management at QLS Level 5 CPD QS Accredited Courses: Course 2: Travel and Tourism Course 3: Concierge Course 4: Catering Management Course 5: Restaurant Management Course 6: Event Planner Course 7: Hotel Revenue Management Course 8: Customer Service Diploma Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Hospitality Management bundle illuminate your path to wisdom. The Hospitality Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Hospitality Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Hospitality Management bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Hospitality Management community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Hospitality Management bundle. Establish robust bases across each course nestled within the Hospitality Management bundle. Decipher intricate concepts through the articulate content of the Hospitality Management bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Hospitality Management bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Hospitality Management bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Hospitality Management bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Hospitality Management bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Hospitality Management bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Hospitality Management journey and let knowledge guide you towards a brighter future. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Hospitality Management at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Hospitality Management bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Hospitality Management bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 7 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 QLS Endorsed Certificate Hard copy certificate - £109
Course Description Get instant knowledge from this bite-sized Retail Management Diploma Part - 1 course. This course is very short and you can complete it within a very short time. In this Retail Management Diploma Part - 1 course you will get fundamental ideas of retail management, the key retail strategy, retail buying and so on. Enrol in this course today and start your instant first step towards the introduction to retail management. Learn faster for instant implementation. Learning Outcome Familiarise with retail management Understand retail strategy Gain in-depth knowledge of the retail buying and merchandising Deepen your understanding of retail pricing Understand the supply chain management in retailing How Much Do Retail Managers Earn? Senior - £52,000 (Apprx.) Average - £34,000 (Apprx.) Starting - £22,000 (Apprx.) Requirement Our Retail Management Diploma Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Diploma Part - 1 Module 01: Introduction to Retail Management 00:22:00 Module 02: Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing 00:12:00 Assignment Assignment - Retail Management Diploma Part - 1 00:00:00
The Operations Management Certification Level 3 is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Operations Management Certification Level 3 consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: Introduction to Operations Management Introduction to Operations Management 00:20:00 Module 02: Project Management Project Management 00:19:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:26:00 Module 04: Process Management Process Management 00:24:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:22:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:20:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:16:00 Module 09: Quality Management Quality Management 00:20:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 11: Performance Management Performance Management 00:26:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:16:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:37:00 Module 18: Business Environment Business Environment 00:18:00 Module 19: Business Writing Skills Business Writing Skills 00:41:00 Mock Exam Mock Exam-Operations Management 00:20:00 Final Exam Final Exam-Operations Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.