2365 Courses in Cardiff delivered On Demand

***24 Hour Limited Time Flash Sale*** Level 7 Diploma in Health and Social Care Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Imagine a career where you can make a tangible difference in people's lives every single day. The health and social care sector is a vital part of the UK, employing millions of people and providing essential services to those in need. This sector is projected to grow by 1.2 million by 2030. If you've ever considered a path in caring but weren't sure where to start, this is your sign! This Level 7 Diploma in Health and Social Care Management bundle is your gateway to a fulfilling career in health and social care. We understand starting fresh can be daunting, so we've packed this bundle with everything you need to feel confident and prepared. You'll gain the knowledge and qualifications to excel in this rewarding field, from mastering the legalities and ethics to providing exceptional care. Learn about essential regulations, first aid, safeguarding procedures, and care planning. Develop communication and emotional intelligence skills to provide compassionate care to those in need. With this Level 7 Diploma in Health and Social Care Management course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of Health and Social Care Certificate and our exclusive student ID card absolutely free. Courses Are Included In This Level 7 Diploma in Health and Social Care Management Bundle: Course 01: Level 7 Diploma in Health and Social Care Management Course 02: Basic Life Support Course 03: Ambulance Care Assistant Course 04: Emergency Care Assistant - (First Aid) Course 05: Observation Skills for Carers Course 06: The Care Certificate Preparation Course 07: Adults Safeguarding Course 08: Safety & Precautions in Medication Management Course 09: Phlebotomy Technician Training Course 10: Infection Control Course Course 11: End of Life Care Course Course 12: Basic First Aid Course 13: Healthcare GDPR Training Course 14: Medical Law Course 15: Care Planning and Record Keeping | Health & Safety Online Course Course 16: Nursing Assistant Training Course 17: Risk Assessment & Care Management Course 18: Vulnerability, Abuse & Safeguarding Course 19: Communication & Information Handling in Care Course 20: Deprivation of Liberty Safeguards Training Course 21: Emotional Intelligence and Human Behaviour Course 22: Counselling Skills Training Course 23: Compassion Focused Therapy Course 24: Anti Social Behaviour Course Course 25: Psychology of Anxiety and Stress Don't miss this chance to elevate your career and skillset. Enrol in Level 7 Diploma in Health and Social Care Management today and take the first step towards achieving your goals and dreams. Learning Outcomes of Health and Social Care Management Gain a broad understanding of health and social care legislation and best practices. Develop essential caregiving skills for supporting patients with various needs. Master effective communication techniques for interacting with patients and professionals. Learn to identify and address safeguarding concerns in vulnerable adults and children. Develop strategies for managing risks and ensuring a safe and healthy care environment. Enhance your emotional intelligence and understanding of human behaviour in healthcare settings. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Health and Social Care Management Get a free student ID card with Health and Social Care Management Training program (£10 postal charge will be applicable for international delivery) The Health and Social Care Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Health and Social Care Management course materials The Health and Social Care Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Level 7 Diploma in Health and Social Care Management Module 01: Introduction To Health And Social Care Module 02: Rights And Responsibilities As A Health And Social Care Worker Module 03: Communication And Its Relevance Module 04: Role As A Caregiver And Healthcare Professional Module 05: Medication Administration In Nursing Module 06: Understanding The Immune System In Nursing Module 07: Rest And Sleep Management In Nursing Module 08: Mobility And Immobility Issues Of Patients In Nursing Module 09: Infection Control Module 10: Pain Management For Nurse Module 11: Working In Health And Social Care; Promoting Equality, Diversity And Rights Module 12: Working In Different Healthcare Settings Module 13: Important Principles And Policies In Health And Social Care Work Module 14: Understanding Legal, Professional Standards Of Practice And Ethical Aspects Of Health Care Part - 1 Module 15: Understanding Legal, Professional Standards Of Practice And Ethical Aspects Of Health Care Part - 2 Module 16: Safeguarding Vulnerable Individuals Module 17: Health And Safety Responsibilities Module 18: Risk Management In Health And Social Care Course 02: Basic Life Support Module 01: Introduction to Basic Life Support Module 02: Basic Life Support for Adults Module 03: Basic Life Support for Children Module 04: Basic Life Support for Infants Module 05: Cardiopulmonary Resuscitation Objectives Module 06: Airway Management Module 07: Relief of Choking Module 08: Initial Assessment Objectives Course 03: Ambulance Care Assistant Module 01: Basics of Ambulance Care Module 02: Paediatric First Aid Module 03: Paediatric First Aid for Common Illnesses, Injuries and Incidents Module 04: Loss of Responsiveness and CPR Module 05: Fire Safety Module 06: Manual Handling Hazards and Injuries Module 07: Ambulance Maintenance =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 7 Diploma in Health and Social Care Management course is ideal for: Newcomers to health & social care Care assistants & support workers Nurses & nursing assistants Social care professionals Educators & teaching assistants Requirements This Level 7 Diploma in Health and Social Care Management doesn't require prior experience and is suitable for diverse learners. Career path This Level 7 Diploma in Health and Social Care Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Care Manager Nurse Social Worker Therapist Support Worker Educator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that according to the UK Department for Business, Innovation and Skills, 90% of new businesses fail within the first three years? Strong business development, sales, branding, and communication skills are crucial for building a successful business in today's competitive landscape. Do you dream of turning your idea into a thriving enterprise? Are you looking to take your sales career to the next level? If so, this comprehensive course bundle is for you! This Business Development, Sales, Branding & Communication bundle empowers you to develop a strategic approach to business development. You'll master lean strategies for growth, build a strong brand identity, and hone your communication skills to connect with clients and close deals. Learn how to leverage NLP (Neuro-Linguistic Programming) for powerful persuasion and influence, craft compelling business plans, and write clear, concise business documents. Key Features of the Business Development, Sales, Branding & Communication Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Business Development, Sales, Branding & Communication bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Learn Business Development & Sales from A-Z QLS Course 02: Business Marketing QLS Course 03: Communication Skills 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Business Development Fundamentals: Lean Strategies for Business Course 02: NLP For Sales, Persuasion & Influence Course 03: Business Strategy Planning Masterclass Course 04: Branding Fundamentals for New Business Course 05: Business Writing In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Business Development, Sales, Branding & Communication courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of Business Development Implement lean business development strategies for sustainable growth. Develop a powerful brand identity that resonates with your target audience. Master effective communication skills to build strong client relationships. Utilize NLP techniques for persuasive sales conversations and negotiation. Craft a comprehensive business plan to guide your strategic direction. Write professional business documents that clearly convey your message. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This Business Development course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Start your learning journey straightaway withour Business Development bundle! *** Course Curriculum *** QLS Course 01: Learn Business Development & Sales from A-Z Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) QLS Course 02: Business Marketing Module 01: Basics of Marketing Module 02: The Marketing Process Module 03: Strategic Marketing Module 04: Marketing Environment Module 05: Market Segmentations Module 06: Consumer Buying Behaviour Module 07: Business Markets and Buying Behaviour Module 08: Marketing Research Module 09: Product Strategy Module 10: Branding Strategy Module 11: Product Life Cycle Module 12: Pricing Strategy Module 13: Marketing Channels Module 14: Integrated Marketing Communications Module 15: Advertising and Sales Promotion Module 16: Personal Selling and Public Relations Module 17: Direct and Digital Marketing QLS Course 03: Communication Skills Business Communication Verbal And Non-Verbal Communication Written Communication Electronic Communication Communicating With Graphics Effectively Working For Your Boss =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Business Development course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 460 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development bundle is ideal for: Students seeking mastery in this Business Development field Professionals seeking to enhance their Business Development skills Anyone who is passionate about this Business Development topic Requirements You will not need any prior background or expertise to enrol in this Business Development bundle. Career path After completing this Business Development bundle, you are to start your career or begin the next phase of your career. Business Development Manager: (£34,000- £70,000) Brand Manager: (£35,000 - £60,000) Sales Manager: (£30,000 - £60,000) Business Strategist: (£40,000 - £90,000) Communication Specialist: (£26,000 - £50,000) Certificates Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Advanced Diploma in Business Marketing at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Business Development Course, you need to order a Digital Certificate for each of the courses inside this Business Development bundle as proof of your new skills that are accredited by CPD QS for Free.

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

According to recent statistics, the healthcare industry is one of the fastest-growing sectors in the UK, with an estimated 4.4 million people working in health & social care roles. This Health & Social Care course will equip you with the necessary knowledge and skills to thrive in this dynamic industry. So if you are looking for a rewarding career in the healthcare sector? Do you want to make a positive impact on people's lives? Then, our Health & Social Care course is perfect for you! This Diploma in Health and Social Care at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Throughout the course, you will learn about the fundamental principles and policies of health & social care work, including communication, rights and responsibilities, legal and ethical aspects, safeguarding vulnerable individuals, and risk management. You will also develop a deep understanding of the role of a caregiver and healthcare professional and learn how to promote equality, diversity, and rights in your work. By the end of this Health & Social Care course, you will be able to: Demonstrate an understanding of the fundamental principles and policies in health & social care work Apply effective communication skills in health & social care settings Explain the legal and ethical aspects of health care practice Promote equality, diversity, and rights in health & social care settings Identify and manage risks in health and social care environments Safeguard vulnerable individuals in health & social care settings Why Prefer This Health & Social Care at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Health & Social Care at QLS Level 5 course: Module 1: Introduction to Health & Social Care Module 2: Communication and its Relevance Module 3: Rights and Responsibilities as a Health and Social Care Worker Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health & Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health & Social Care Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Health and Social Care at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health & Social Care course is suitable for the following: Anyone who wants to enrich their knowledge in this area Individuals who want to pursue a career in the healthcare sector Professionals who want to enhance their knowledge and skills in health & social care work Requirements No prior background or expertise is required. Career path This Health & Social Care course will provide you with a wide range of skills. It will help you in pursuing a career in the following areas: Healthcare Assistant: £18,000 - £25,000 Care Home Manager: £25,000 - £40,000 Social Worker: £25,000 - £40,000 Occupational Therapist: £25,000 - £40,000 Mental Health Nurse: £25,000 - £45,000 Hospital Manager: £30,000 - £60,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Health and Social Care at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Health and Social Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Leadership and Management Diploma QLS Level 5 – Empower Your Career! Expert Training, Flexible Learning, Recognized Qualification – Enroll Today!

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of searching for the perfect Estate Agent course? Look no further! Our comprehensive 14-in-1 Estate Agent bundle is designed to meet all your needs and more. This extensive package provides everything you need to excel as an estate agent and in related fields, covering a wide range of essential topics and skills. After gathering feedback from thousands of learners, we’ve crafted this all-in-one Estate Agent bundle with industry experts to ensure it meets your educational and professional needs. Whether you’re starting out or looking to enhance your skills, this in-demand bundle will help you stand out in the competitive job market. Our expert team is available to assist with any questions you have about the Estate Agent course and guide you throughout your learning journey. The advanced, easy-to-follow modules are designed to fit your schedule, allowing you to learn at your own pace without feeling overwhelmed. This Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Decision-Making Course 03: Property Law and Legislation Course 04: Understanding Wills and Probate Laws - Level 2 Course 05: Sales: Psychology of Customers Course 06: Conveyancing- Online Diploma Course Course 07: Social Housing and Tenant Management Level 2 Course 08: Residential Property Sales Course 09: Mortgage Adviser Course Course 10: Contract Manager Diploma Course 11: Digital Marketing and Advertising Level 3 Course 12: Customer Relationship Management Course 13: Effective Communication Skills Diploma Course 14: Decision-Making and Critical Thinking Key Features of the Course: FREE Estate Agent Training CPD-accredited certificate Get a free student ID card with Estate Agent Training (£10 applicable for international delivery) Lifetime access to the Estate Agent Training course materials The Estate Agent Training program comes with 24/7 tutor support Get instant access to this Estate Agent Training course Learn Estate Agent Training from anywhere in the world The Estate Agent Training is affordable and simple to understand The Estate Agent Training is entirely online Learning Outcomes: Gain in-depth knowledge of estate agent roles, responsibilities, and industry practices. Master the principles of property law and legislation crucial for effective real estate transactions. Understand and apply conveyancing processes to facilitate property transfers. Develop skills in managing social housing and addressing tenant concerns. Learn effective strategies for engaging with clients and understanding their needs through the psychology of customers. Enhance communication and customer service skills essential for success in the estate agent profession. Description Unlock a world of opportunities with the Estate Agent Diploma - CPD Certified, a comprehensive course designed to propel your career in real estate. This all-inclusive bundle covers essential topics from property law and conveyancing to sales psychology and digital marketing, ensuring a well-rounded education in real estate. Gain expertise in customer relationship management, contract management, and decision-making, equipping you with the skills to excel in various roles within the industry. Whether you're starting a new career or seeking advancement, this diploma offers the knowledge and practical skills to thrive in the competitive real estate market. Course 01: Real Estate Agents | Online Course An Introduction Different Types Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiating Selling Property: Finding the Buyers Letting Property Technology Regulation How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours/points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estate Agent bundle including- Students Graduates Job Seekers Job Holders Requirements This training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Estate Agent course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path With the Estate Agent Diploma - CPD Certified, you can explore a range of rewarding career opportunities in the real estate sector: Estate Agent: £25,000 - £40,000 Property Manager: £30,000 - £45,000 Conveyancer: £35,000 - £55,000 Mortgage Advisor: £30,000 - £50,000 Residential Sales Negotiator: £25,000 - £38,000 Customer Service Manager: £30,000 - £50,000 Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course Estate Agent absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Estate Agent absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The global Import/export market is worth trillions of dollars each year, and it is only growing. If you want to be a part of this exciting and lucrative industry, then the Diploma in Import/Export Training is the perfect course for you. The import/export industry provides numerous job prospects, overseas profit, local revenue, and more. This industry is incredibly diverse, ranging from small start-ups to large-scale international transactions. This Import/Export Processing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Import/Export Processing will help you keep ahead of the pack. Along with this Import/Export Processing course, you will get 10 other related premium courses. Courses included in this Import/Export Bundle: Course 01: Import/Export Processing Course 02: Transport Management Complete Training Level 3 Course 03: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 04: Data Protection and Data Security Level 2 Course 05: Manual Handling Level 2 Course 06: Business Law Course 07: Business Analysis Level 3 Course 08: Compliance Training Level 2 Course 09: Risk Management Course 10: Effective Communication Skills Course 11: First Aid Training Key features of this Import/Export course: This Import/Export bundle is CPD QS Accredited Learn Import/Export from anywhere in the world Import/Export is an entirely online, interactive lesson with voiceover audio Lifetime access to the Import/Export course materials 24/7 Learner support The detailed curriculum of the Import/Export bundle is given in the resources section. The Diploma in Import/Export Training is a comprehensive course that will teach you everything you need to know to start or grow your own import/export business. You will learn about the different aspects of import and export, from the basics of trade theory to the practicalities of shipping and logistics. You will also learn how to market your products, find customers, and manage your finances. How will I get my Import/Export Certificates? After successfully completing the Import/Export course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Import/Export bundle. Requirements Our Import/Export course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path With a Diploma in Import/Export Training, you can pursue a variety of careers in the import/export industry, such as: Import/export manager Trade analyst Import/Export forwarder Customs broker Supply Chain Coordinator Sales & Shipping Administrator Management Consultant Lead Import/Export Clerk Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Import/Export Processing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Master the art of leadership and management with our comprehensive course. Learn key principles, develop essential skills, and gain valuable insights into effective leadership strategies. Perfect for aspiring managers, career changers, and professionals seeking advancement. Enrol now and unlock your leadership potential!

🎓 Unlock Your Full Potential Beyond the Classroom with 'School's Great, But You Need More' Online Course! 🚀 Ready to take your life to the next level? Welcome to a transformative journey designed to complement your traditional education and supercharge your success in the real world! 🌟 Why settle for just textbooks and lectures? You deserve more!   🚀 Discover Practical Skills: Gain invaluable insights and practical strategies that aren't taught in school but are essential for thriving in today's competitive world.   🧠Unlock Your Potential: Develop crucial life skills such as critical thinking, effective communication, time management, financial literacy, and more to excel in every aspect of life.   💡 Real-world Applications: Learn from industry experts who provide hands-on techniques and real-life scenarios, bridging the gap between theory and practical application.     👩‍🏫 Expert Guidance: Our experienced instructors are dedicated to empowering you, offering personalized support and guidance throughout your learning journey.   📈 Elevate Your Future: Whether you're preparing for college, launching your career, or seeking personal growth, this course equips you with the tools to thrive in any endeavor.   🎯 Take control of your destiny beyond the classroom. Enroll in 'School's Great, But You Need More' today and pave the way to a brighter, more successful future! Course Curriculum