Description: Search engine optimization is to maximize the frequency of visitors into your website through ensuring that your site will appear in the top list of results when searched in the search engine. Gaining appropriate training in SEO will help in the success of your business or the organization you are in. SEO is important if you want to promote your products and services on your website. If you become an expert in SEO, then the possibility of achieving new clients is high. Enroll in our course and get more clients and customers for your business. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through search engine optimization. People who have an interest in SEO and how to utilize it to succeed in internet marketing Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Search Engine Optimisation (SEO) Training course will be very beneficial and helpful, especially to the following careers: Businessman Digital Marketing Staff Internet Marketer Marketing and Promotions Specialist Marketing Manager Product Creator Sales Manager Sales and Promotions Specialist SEO Specialist. Updated Version-SEO Training Section-1: Introduction to SEO What You Will Learn in This Course 00:02:00 What Is SEO 00:05:00 Why SEO Is Important 00:03:00 What Are the Top Search Engines 00:07:00 How The Search Engines Works 00:04:00 Approved and Non-Approved SEO Practices 00:01:00 Section-2: Creating an SEO Strategy How to Find Keywords with High Search Volume 00:06:00 How You Create an SEO Strategy 00:05:00 Section-3: On-Page SEO On-Page SEO Your Content Part 1 00:05:00 On-Page SEO Your Content Part 2 00:04:00 On-Page SEO Your Content Part 3 00:03:00 On-Page SEO Your Content Part 4 00:03:00 On-Page SEO: Using YOAST Plug 00:09:00 Section-4: On-Site SEO On-Site SEO: SEO Boost from Your Other Pages 00:06:00 On-Site SEO: Create an SEO Friendly Website 00:04:00 Section-5: Off-Site SEO Off-Site SEO: Two Types of Backlinks 00:02:00 Off-Site SEO: Strategies for Building Backlinks 00:05:00 Section-6: Black Hat SEO Black Hat SEO and What to Avoid 00:06:00 Section-7: Tools for SEO Tools That Will Help You with SEO 00:06:00 Section-8: Search Engine Domination (S.E.D) Search Engine Domination Strategies 00:05:00 Section-9: Article Marketing How to Create a Great Blog 00:06:00 Outsourcing Your Article Marketing 00:04:00 Section-10: Project Project: Create a Valuable SEO Article 00:02:00 Assignment Assignment - SEO - Search Engine Optimisation 6 days, 9 hours Order Your Certificate Order Your Certificates and Transcripts 00:00:00 Old Version-SEO Course SEO for Business Expansion What Is Search Engine Optimization? 01:00:00 Search Engines That Use SEO 01:00:00 Using SEO In Website Text 01:00:00 Using SEO For Google Ads 01:00:00 Using SEO For Article Marketing 01:00:00 Using SEO In Press Releases 00:30:00 Using Longtail Keywords 00:30:00 Using Google To Discover The Best Keywords 00:30:00 SEO For Video Ads 00:30:00 SEO In Photos 00:30:00 Blogging With SEO Marketing 01:00:00 Using A SEO Company 01:00:00 SEO Techniques Introduction to SEO 00:30:00 Improve Engagement to Improve Rankings 01:00:00 Make Your Existing Pages Longer 00:30:00 Focus on YouTube SEO 00:30:00 Improve Site Speed 00:30:00 Focus on Topics Instead of Keywords 00:30:00 Build Backlinks 00:15:00 Reporting and Analytics 00:30:00 Technical Optimization 00:30:00 Local SEO and Listings 00:30:00 Guest posting 00:30:00 Effective Seo Tools 01:00:00 Digital Marketing for your Business If You Fail to Plan,You Plan to Fail 00:30:00 Terminology and Jargon You Can't Live Without 00:30:00 Clearing Up Common Misconceptions 01:00:00 Recognizing Basic Plan Mechanics 00:15:00 How Do You Calculate Value On Cash And Point 00:15:00 Payout Transparency 00:15:00 Buy Back Policy 00:30:00 Breakaway 01:00:00 Infinity Bonuses & Blocking 00:30:00 Summary and Closing 00:15:00 Keyword Analysis Techniques Introduction 00:15:00 Preliminary Keyword Research 01:00:00 Keyword Research Assessment 00:30:00 Keywords in SEO(Search Engine Optimization) 00:30:00 Off-Page SEO(Search Engine Optimization) 00:30:00 Mock Exam Mock Exam- Search Engine Optimisation (SEO) Training 00:30:00 Final Exam Final Exam- Search Engine Optimisation (SEO) Training 00:30:00
Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Domestic Violence and Abuse Awareness Course Did you know In the UK, an estimated 2.3 million people experienced domestic abuse in the last year? Domestic violence incidents have increased by 6% in the last year, highlighting the urgent need for awareness and intervention. This comprehensive Domestic Violence and Abuse Awareness Course offers a deep dive into the complexities of domestic violence and abuse. Designed for individuals seeking to understand and combat this prevalent issue, our 'Domestic Violence and Abuse Awareness Course' covers everything from the fundamental concepts to the specific impacts on victims and children. Whether you're a professional in social work, law enforcement, or education, or simply someone who wants to make a difference, this course provides valuable insights and practical skills for addressing and preventing domestic violence. We will equip you with the knowledge and skills to make a solid difference in the lives affected by domestic violence. This will also open doors to meaningful and impactful careers in various sectors. Enrol today and be a part of the change! What Will You Learn? Upon completion of the Domestic Violence and Abuse Awareness Course, you will be able to: Grasp the fundamentals and various facets of domestic violence and abuse. Understand the psychological and emotional impact of domestic violence on victims. Grasp the profound effects of domestic abuse on children's well-being. Learn how to assess risks and signs of abuse in children effectively. Master strategies for supporting victims and appropriately reporting incidents. Acquire essential skills in maintaining accurate and confidential records. Gain insights into the legislative framework of domestic abuse in the UK. Develop a holistic view of the societal implications of domestic violence. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Assessment The assessment is straightforward. You need to complete the assignment questions that will be provided to you at the end of the course, and you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess it and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Career Path Upon completion of this Domestic Violence and Abuse Awareness Course, you will have the knowledge and skills to pursue many career paths, such as: Domestic Violence Counselor: (£25,000 - £50,000 annually) - Provide support and counselling to victims, helping them recover and rebuild. Social Worker: (£28,000 - £50,000 annually) - Work with families and individuals to prevent and address domestic abuse situations. Community Service Manager: (£30,000 - £60,000 annually) - Oversee programs that support abuse victims and promote community awareness. Child Welfare Specialist: (£27,000 - £45,000 annually) - Focus on protecting children and helping those affected by domestic abuse. Legal Advocate: (£24,000 - £45,000 annually) - Assist victims in navigating the legal system and understanding their rights. Policy Analyst: (£31,000 - £60,000 annually) - Influence and develop policies related to domestic violence prevention and support. Module 01: Introduction to Domestic Violence & Abuse Introduction to Domestic Violence & Abuse 00:29:00 Module 02: The Components of Domestic Violence The Components of Domestic Violence 00:26:00 Module 03: The Impact of Domestic Violence on Victims The Impact of Domestic Violence on Victims 00:33:00 Module 04: The Impact of Domestic Violence and Abuse on Children The Impact of Domestic Violence and Abuse on Children 00:51:00 Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Assessing the Risks of Domestic Violence and Abuses on Children 00:16:00 Module 06: Supporting the Victim and Reporting Incidents Supporting the Victim and Reporting Incidents 00:32:00 Module 07: Record Keeping Record Keeping 00:20:00 Module 8: Domestic Violence and Abuse Legislation in the UK Domestic Violence and Abuse Legislation in the UK 00:15:00
Teaching from Home Bundle Course With the digitalisation of the world, teaching from home is growing rapidly. If you plan to teach, our Teaching from Home Bundle Course will help you immensely. This bundle course is designed to elevate your online teaching experience and empower you in the digital realm. Our Teaching from Home Bundle Course covers essential strategies for enhancing student engagement, understanding customer needs, and optimising brand marketing. Furthermore, this Teaching from Home Bundle Course will teach you how to create compelling content and communicate effectively with your audiences. In addition, you will gain proficiency in time management through our Time Management Diploma, learning to set goals, manage energy levels efficiently, and maintain meticulous time logs. This Teaching from Home Bundle Course emphasises the significance of personal style and strengths, providing insights into building a robust coaching toolkit and establishing actionable plans for success. From foundational coaching principles to advanced techniques for coaching clients towards higher income and promoting coaching services, our curriculum equips educators with the expertise to excel in their roles. By enrolling in the Teaching from Home Bundle Course, you will begin a journey towards professional growth and excellence. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Student Engagement Techniques for Online Teachers Student Engagement Techniques for Online Teachers Customer Engagement 00:05:00 KPI's and Goals 00:05:00 Engaging Content 00:05:00 Customer Channels 00:02:00 Customer Needs 00:02:00 Brand Marketing 00:05:00 Customer Success 00:06:00 Customer Value 00:09:00 Speaking Training for Teachers Your Students Will Never See You Practice How Teachers and Educators Can Lecture More Effectively 1st Video Rehearsal 00:02:00 How Teachers and Educators Can lecture More Effectively 2nd Video Rehearsal 00:02:00 How Teachers and Educators Can lecture More Effectively 3rd Video Rehearsal 00:04:00 How Teachers and Educators Can Lecture More Effectively Any Subject Can be Interesting and any Subject Boring 00:02:00 How Teachers and Educators Can Lecture More Effectively Conclusion 00:01:00 How Teachers and Educators Can Lecture More effectively Discipline 00:06:00 How Teachers and Educators Can Lecture More Effectively Feedback 00:02:00 How Teachers and Educators Can Lecture More Effectively Focus on top Five Principles 00:05:00 How Teachers and Educators Can Lecture More Effectively Intro 00:01:00 How Teachers and Educators Can Lecture More Effectively Look at Your Video 00:02:00 How Teachers and Educators Can Lecture More Effectively Passion 00:04:00 How Teachers and Educators Can Lecture More Effectively Platform Skills 00:05:00 How Teachers and Educators Can Lecture More Effectively Promo 00:01:00 How Teachers and Educators can Lecture More Effectively Questions 00:05:00 How Teachers and Educators Can Lecture More Effectively Stories 00:06:00 How Teachers and Educators Can Lecture More Effectively Wireless Microphone 00:06:00 Copywriting Skills for Online Teachers Copywriting Intro 00:03:00 Headlines 00:06:00 Copywriting Basics 00:11:00 Offer 00:06:00 Closing 00:06:00 Basic Writing Skills 00:10:00 Sell the Sizzle 00:05:00 Writing Sales Copy 00:07:00 Conclusion 00:09:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Fundamentals of Online Coaching for Teachers Introduction to Coaching Authority 00:04:00 Coaching Added Benefit 00:05:00 One-on-One Coaching 00:07:00 Group Coaching 00:07:00 Facebook Group Coaching 00:04:00 Email Coaching 00:05:00 Coaching Clients to Higher Income 00:04:00 Life Coaching 00:05:00 Promoting Coaching Services 00:04:00
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This supervisory skills training course will help you to excel as a leader in any organisational setting. In this course, you will gain effective supervision, communication, and conflict-resolution skills and can motivate your team towards success. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the characteristics of a supervisor Know how to build rapport with subordinates Know how to motivate a team Understand how to play a situational leadership role Know the relevance of performance appraisals Know the strategies for support and mentoring Understand the major functions of supervision Learn how to create a culture of customer care Understand why culture matters Learn how to change a team culture Why Supervisory Skills Training Course right for you? This comprehensive course is beneficial for those who want to understand the basic functions of supervision, steps to use open communication, how to motivate a team, and strategies for support and mentoring. You will learn how to solve problems as a supervisor and play the role of situational leadership. This course will help you build rapport with subordinates and aid you understand the characteristics of a supervisor. In addition, you will learn team culture, how to create a culture of team respect and team safety. By the end of the course, you will have deep knowledge of supervisory skills, supervisory training, and techniques to motivate a team. Supervisory Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Major Functions of Supervision Major Functions of Supervision Types of Supervisory Skills Types of Supervisory Skills Performance Appraisals Performance Appraisals Using Open Communication Using Open Communication How to Motivate a Team How to Motivate a Team Strategies for Support & Mentoring Strategies for Support & Mentoring Solving Problems as a Supervisor Solving Problems as a Supervisor Playing Situational Leadership Role Playing Situational Leadership Role Building Rapport with Subordinates Building Rapport with Subordinates Characteristics of a Supervisor Characteristics of a Supervisor Who should take this course? This interactive course is ideal for those who want to have in-depth knowledge in supervisory functions, types of supervisory skills, and techniques to motivate a team. It is suitable for those who want to take their career to the next level in supervisor training. Entry Requirements There are no academic entry requirements for this supervisory skills training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This supervisory skills training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Launch your journey in stock trading with this comprehensive course, designed to demystify market mechanics, financial analysis, and advanced trading strategies. Tailored for both beginners and seasoned traders, it offers insights into stock and bond valuation, emerging market trends, and essential risk management techniques.
Course Description Get instant knowledge from this bite-sized Real Estate Investor Fast-Track Course: Part 2 course. This course is very short and you can complete it within a very short time. In this Real Estate Investor Fast-Track Course: Part 2 course you will get fundamental ideas of real estate investment, the key understanding of strategies for a real estate investor and so on. Enrol in this course today and start your instant first step towards learning about lease bailment, license, mortgage and insurance-related law. Learn faster for instant implementation. Learning outcome Familiarise with real estate investment Understand lease bailment, license, mortgage and insurance-related law Gain in-depth knowledge of the strategies for a real estate investor Deepen your understanding of marketing your property How Much Do Real Estate Investment Analysts Earn? Senior - £86,000(Appx.) Average - £49,000(Appx.) Starting - £29,000(Appx.) Requirement Our Real Estate Investor Fast-Track Course: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Real Estate Investor Fast-Track Course: Part 2 Module 01: Lease Bailment, License, Mortgage and Insurance Related Law 00:57:00 Module 02: Real Estate Investment 00:17:00 Module 03: Strategies for a Real Estate Investor 00:18:00 Module 04: Marketing Your Property 00:13:00 Assignment Assignment - Real Estate Investor Fast-Track Course: Part 2 00:00:00
Learn the strategies of publicity for your business, non-profits, activists, solo practitioners, and entrepreneurs with the Get Local Publicity course. Publicity is mandatory if you are a businessman, an entrepreneur, or activist. If you cannot able to make your thoughts and service public, people will not able to reach you. The course practical course provides you with the essential skills related to publicity. You will master the procedures for obtaining publicity. The course covers both traditional and the new ways of publicity. You will learn how to gain publicity using the traditional ways such as using newspapers, magazines, radio, TV. The course also shows the new methods of publicity including local blogs, other social media and 'influencers'. The course presents the top seven strategies for local publicity along with the necessary tools and techniques of publicity. Lastly, the course guides you how to avoid blunder in publicity. In short, the course teaches you how to obtain publicity and how to avoid mistakes while applying strategies for publicity. What Will I Learn? Create and implement a realistic plan for local publicity Requirements No prerequisites: no software or technical knowledge needed, only an interest in getting local publicity. Suitable for any level of marketing experience. Who is the target audience? Local business owners/managers/entrepreneurs Local nonprofits Solo practitioners Grassroots activists Introduction Overview FREE 00:03:00 Getting Local Publicity Benefits of Publicity 00:04:00 The Three Basic Factors for Publicity 00:16:00 The Top Seven Strategies for Local Publicity 00:11:00 Publicity Tools and Techniques, Part 1 00:09:00 Publicity Tools and Techniques, Part 2 00:06:00 Publicity Blunders to Avoid 00:08:00 Go for It! 00:03:00 Course Certification
ð Skid Steer Safety Online Training: Mastering Precision and Safety Welcome to the future of skid steer operation with our comprehensive online training program designed to equip you with the knowledge and skills necessary to operate skid steers safely and efficiently. Our course, 'Skid Steer Safety Online Training,' is tailored to meet the needs of both beginners and experienced operators, ensuring a thorough understanding of best practices for safe operation. ð ï¸ Course Modules: Module 1: Introduction to Skid Steer Safe Operation Lay the foundation for safe skid steer operation. Understand the basic components and controls. Learn about safety features and pre-operational checks. Module 2: Maneuvering and Operating on Slopes Safe Use Master the art of maneuvering on various terrains, including slopes. Implement techniques for safe operation on challenging surfaces. Understand the importance of load balance and stability. Module 3: Job Site Hazard Identification and Inspections Develop the skills to identify potential hazards on job sites. Learn systematic inspection procedures to ensure a safe work environment. Explore strategies for hazard mitigation and prevention. Module 4: Safe Shutdown and Practices Emergency Response Acquire knowledge about proper shutdown procedures. Understand emergency response protocols for various situations. Equip yourself with the skills needed to handle unexpected challenges. Module 5: Skid Steer Safety Assessment and Program Implementation Conduct a comprehensive safety assessment for skid steer operations. Develop a customized safety program for your specific work environment. Learn strategies for effective implementation and monitoring. Module 6: Ongoing Training and Safety Prioritization Understand the importance of continuous training and skill enhancement. Prioritize safety in daily operations and decision-making. Foster a culture of safety within your team. ð Why Choose Our Course? Interactive Learning: Engage in interactive modules with practical scenarios for hands-on learning. Expert Instruction: Learn from industry experts with years of experience in skid steer operation and safety. Flexibility: Access the course from anywhere, anytime, and at your own pace. Ongoing Support: Benefit from ongoing support and updates to stay current with industry best practices. ð Secure Your Future Today! Don't compromise on safety. Enroll in our 'Skid Steer Safety Online Training' course to master the art of safe skid steer operation and enhance your career. Ensure your success on the job site by prioritizing safety every step of the way! Course Curriculum Module 1- Introduction to Skid Steer Safe Operation Introduction to Skid Steer Safe Operation 00:00 Module 2- Maneuvering and Operating on Slopes Safe Use Maneuvering and Operating on Slopes Safe Use 00:00 Module 3- Job Site Hazard Identification and Inspections Job Site Hazard Identification and Inspections 00:00 Module 4- Safe Shutdown and Practices Emergency Response Safe Shutdown and Practices Emergency Response 00:00 Module 5- Skid Steer Safety Assessment and Program Implementation Skid Steer Safety Assessment and Program Implementation 00:00 Module 6- Ongoing Training and Safety Prioritization Ongoing Training and Safety Prioritization 00:00