2026 Courses in Bradford delivered On Demand

Get ready for an exceptional online learning experience with the Strategic People Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Strategic People Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Strategic People Management package has something for everyone. As part of the Strategic People Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Strategic People Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Strategic People Management CPD Accredited Courses: Course 01: Organisation & People Management Course 02: Strategic Management Course 03: Team Management Level 5 Course 04: Performance Management Level 3 Course 05: Leadership and Management Course Course 06: Motivation Skills Course 07: Key Performance Indicators Professional Course 08: Employee Hiring and Termination Training Course 09: UK Employment Law Course 10: Diversity Training - Online Course Course 11: Conflict Resolution Course 12: Resourcing and Managing Talent Course Course 13: Productivity Secret Hacks Course 14: Workplace Productivity Training Course 15: Persuasion and Influencing Skills Course 16: Effective Communication Skills Course 17: Public Speaking and Presentation Skill Course Course 18: Corporate Social Responsibility (CSR) Course 19: Cross-Cultural Awareness Training Course 20: Operations Management Course 21: Change Management Course 22: Diploma in Lean Process and Six Sigma Course 23: Complete Lean Six Sigma Green Belt Course for Service Industry Course 24: Agile Scrum Master Certification Course 25: Stakeholder Management Course 26: Learn to Eliminate Weakness Course 27: The Power of Change Course 28: The Power of Patience Course 29: The Power of Resilience Course 30: Career Development Plan Fundamentals What will make you stand out? Upon completion of this online Strategic People Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Strategic People Management bundle After successfully completing the Strategic People Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Strategic People Management bundle The online test with immediate results You can study and complete the Strategic People Management bundle at your own pace. Study for the Strategic People Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Strategic People Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Strategic People Management, a rich anthology of 30 diverse courses. Each course in the Strategic People Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisStrategic People Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Strategic People Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Strategic People Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Strategic People Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Strategic People Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Strategic People Managementbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Tired of second-guessing your sums or fumbling for the calculator? This course turns mental maths into your secret weapon. Whether you're crunching numbers at work, calculating change on the fly, or simply trying to keep your brain sharp, this course makes number sense... make sense. With a focus on logic-based shortcuts, pattern recognition, and tried-and-tested mental tricks, you’ll soon be handling calculations faster than your phone can load an app. Designed to sharpen your speed and accuracy without relying on pen or paper, this course suits learners from all backgrounds who want to gain numerical confidence. You won’t find fluffy jargon or over-complicated formulas—just straightforward strategies that work. So, if multiplying, dividing or adding still gives you pause, it’s time to do the maths differently. Learning Outcomes Multiply any digit number by a series of 9, 99, 999, 9999, or other numbers Multiply any digit number by 5, 25, and 125 Multiply using the technique "by one more than the one before" Add numbers using left-to-right, dropping tens, and grouping techniques Perform division using the Nikhilam Sutra of Vedic Math, straight division, and digital sum techniques Calculate squares, square roots, cubes, and cube roots using the duplex method. The course "Speed Up Your Calculation with Mental Mathematics" aims to teach students how to solve complex calculations quickly and efficiently using mental maths techniques. The curriculum is designed to help students improve their mathematical skills, enhance their problem-solving abilities, and increase their speed and accuracy in calculations. The course is divided into several sections, starting with an introduction to the various mental maths techniques. Students will then learn how to multiply using techniques such as multiplication by 11, 22, 33, and others. The course also covers the base technique of multiplication, which is an essential skill for mental maths. Students will also learn how to multiply any digit number by a series of 9, 99, 999, and 99999 using mental maths techniques. The course also covers various techniques for addition, such as the left to right technique, addition by dropping tens, and addition by grouping. Students will learn how to subtract using mental maths and will also be taught division techniques such as the Nikhilam Sutra of Vedic Math and the straight division technique. The course will also cover the digital sum technique, which is used to check the accuracy of calculations. Furthermore, the course includes sections on squares and square roots of numbers using the duplex method and cubes and cube roots of numbers. Students will learn how to solve complex calculations related to squares and cubes using these techniques. By the end of the course, students will have learned various mental maths techniques that will help them perform complex calculations quickly and accurately. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Accountant - £30,000 to £50,000 per year Data Analyst - £24,000 to £40,000 per year Engineer - £26,000 to £50,000 per year Financial Analyst - £24,000 to £45,000 per year Scientist - £25,000 to £50,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

🚀 Ignite Your Innovation with the Product Design Course Training! 🌟 Are you ready to shape the future through groundbreaking product design? Our Product Design Course Training is the gateway to turning your creative visions into tangible, market-ready products. Unleash your inventiveness, refine your skills, and embark on a transformative journey into the dynamic world of product design. 🌐 Module 1: Introduction to Product Design Kickstart your journey with Module 1, offering a comprehensive introduction to the exciting realm of product design. Dive into the principles, processes, and historical context that lay the foundation for your evolution as a product designer. Get ready to think creatively and strategically about designing for the needs of today and tomorrow. 🎨 Module 2: Sketching and Ideation Harness the power of ideation with Module 2, where you'll immerse yourself in the art of sketching and brainstorming. Cultivate the ability to translate your conceptual ideas onto paper, fostering a visual language that bridges imagination and execution. Develop your creative thinking and problem-solving skills to breathe life into your design concepts. 🚀 Module 3: 3D Modeling and Prototyping Transform your ideas into tangible prototypes with Module 3, focusing on 3D modeling and prototyping. Learn to navigate cutting-edge design software to create virtual representations of your products. Dive into the prototyping process, turning your digital designs into physical prototypes, allowing you to refine and perfect your creations. 🛠️ Module 4: Material Selection and Manufacturing Processes Navigate the complexities of materiality with Module 4, where you'll explore the crucial aspects of material selection and manufacturing processes. Understand the properties of different materials and their suitability for diverse applications. Dive into manufacturing techniques to ensure your designs are not only innovative but also practical and feasible. 🤝 Module 5: User-Centered Design and Human Factors Put the user at the center of your design process with Module 5, dedicated to user-centered design and human factors. Learn to conduct user research, analyze user needs, and integrate ergonomic principles into your designs. Craft products that not only look good but also enhance the user experience. 🌟 Why Choose Our Product Design Course Training? Industry-Experienced Instructors: Learn from seasoned product design professionals with a wealth of real-world experience. Hands-On Prototyping: Gain practical experience by transforming your concepts into physical prototypes, preparing you for the challenges of real-world product design. Collaborative Learning: Engage in collaborative projects and team exercises, simulating the collaborative nature of the product design industry. Career-Ready Skills: Graduate with a skill set that is immediately applicable to the ever-evolving field of product design. Don't miss the chance to bring your ideas to life and shape the future of product design! Enroll now in the Product Design Course Training and be prepared to innovate, create, and revolutionize the world of design. Your journey to becoming a product design trailblazer starts now! 🌟🛠️🎓 Course Curriculum Module 1_ Introduction to Product Design. Introduction to Product Design. 00:00 Module 2_ Sketching and Ideation. Sketching and Ideation. 00:00 Module 3_ 3D Modeling and Prototyping. 3D Modeling and Prototyping. 00:00 Module 4_ Material Selection and Manufacturing Processes. Material Selection and Manufacturing Processes. 00:00 Module 5_ User-Centered Design and Human Factors. User-Centered Design and Human Factors. 00:00

Sales Overview: Parenting and Awareness Online Course Are you ready to embark on a journey of growth and understanding in your role as a parent? Welcome to our comprehensive 'Parenting and Awareness Online Course' designed to empower you with the knowledge, skills, and strategies needed to navigate the joys and challenges of parenthood effectively.   Module 1: Introduction to Parenting and Awareness and Understanding Child Development In this foundational module, we delve into the fundamental principles of parenting and the importance of fostering awareness in your journey. You'll explore key concepts in child development, gaining insights into the physical, cognitive, emotional, and social milestones that shape your child's growth. Through engaging lessons and interactive exercises, you'll lay the groundwork for a deeper understanding of your child's needs and behaviors. Module 2: Effective Parenting Strategies and Understanding Child Development Building upon your understanding of child development, this module equips you with a diverse toolkit of effective parenting strategies. From communication techniques to setting boundaries, you'll discover practical approaches tailored to your child's unique personality and stage of development. Learn how to nurture positive behaviors, manage challenges, and foster a nurturing environment conducive to your child's well-being and growth. Module 3: Building Positive Relationships with Children and Positive Discipline Techniques Central to effective parenting is the cultivation of positive relationships built on trust, respect, and empathy. In this module, you'll explore strategies for strengthening the parent-child bond, fostering mutual understanding, and promoting healthy communication. Discover the transformative power of positive discipline techniques rooted in encouragement, guidance, and constructive feedback, empowering you to navigate discipline challenges with confidence and compassion. Module 4: Building Strong Relationships with Children and Promoting Independence and Responsibility in Children As your child grows, nurturing their independence and fostering a sense of responsibility becomes paramount. In this final module, you'll learn how to support your child's journey towards autonomy while maintaining a supportive and nurturing environment. Explore strategies for fostering self-esteem, resilience, and problem-solving skills, empowering your child to navigate life's challenges with confidence and resilience.   Why Choose Our Course? Comprehensive Curriculum: Our course offers a holistic approach to parenting, covering essential topics ranging from child development to effective discipline techniques. Practical Strategies: Gain practical insights and actionable strategies that you can implement immediately in your parenting journey. Flexibility and Convenience: Access the course content anytime, anywhere, at your own pace, making learning convenient and adaptable to your busy schedule. Expert Guidance: Learn from experienced instructors and parenting experts who are dedicated to supporting you every step of the way. Transformative Learning Experience: Join a community of like-minded parents committed to personal growth, mutual support, and lifelong learning.   Unlock the full potential of your parenting journey with our 'Parenting and Awareness Online Course.' Enroll today and embark on a transformative journey towards building meaningful connections, fostering positive relationships, and nurturing your child's growth and development. Course Curriculum Module 1: Introduction to Parenting and Awareness and Understanding Child Development Introduction to Parenting and Awareness and Understanding Child Development 00:00 Module 2: Effective Parenting Strategies and Understanding Child Development Effective Parenting Strategies and Understanding Child Development 00:00 Module 3: Building Positive Relationships with Children and Positive Discipline Techniques Building Positive Relationships with Children and Positive Discipline Techniques 00:00 Module 4: Building Strong Relationships with Children and Promoting Independence and Responsibility in Children Building Strong Relationships with Children and Promoting Independence and Responsibility in Children 00:00

This comprehensive Estate Agent course caters to professionals such as Estate Agents, Real Estate Investors, Brokers, Development Managers, Property Managers, and Sales Administrators. It equips you with the necessary skills and knowledge to excel in the field of estate agency. The course covers a wide range of topics, including an in-depth exploration of the real estate industry and its history in the UK. You will receive detailed insights into property listing, letting, and selling, property law, taxation, VAT, property management, roles and responsibilities, as well as facilities management. To thrive in a competitive market, you will also learn about the marketing mix, fundamentals, techniques, and approaches. Job Responsibilities of an Estate Agent in the UK: Assisting clients in buying, selling, and renting properties Conducting property valuations and market analysis Marketing properties and arranging property viewings Negotiating offers and facilitating property transactions Providing expert advice on property prices, legal matters, and market trends Building and maintaining relationships with clients and stakeholders Keeping up-to-date with industry regulations and best practices Skills needed to be successful as an Estate Agent: Excellent communication and interpersonal skills Strong negotiation and sales abilities Good knowledge of the local property market Attention to detail and organizational skills Ability to work independently and as part of a team Proficiency in technology and online platforms Problem-solving and decision-making capabilities Expected Salaries for Estate Agents in the UK: Entry-level: £15,000 - £20,000 per year Experienced: £25,000 - £40,000 per year Senior or specialised roles: £50,000+ per year Key Features of Estate agent Career Bundle CPD Accredited Care Certificate Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Estate agent Courses Details Course 01: Estate Agent: Property Listing, Letting, and Sales The comprehensive Estate Agent diploma course provides a detailed understanding of the real estate sector and the key roles within it. It covers skills and career paths, as well as the history of the UK property industry. Course 02: Property Law and Taxation for Accountants and Lawyers The Property Law and Taxation for Accountants and Lawyers course offers in-depth knowledge of property law and tax regulations in the UK. It is ideal for aspiring Property Accountants, Lawyers, Estate Agents, and real estate professionals. Course 03: Property Taxation and VAT The Property Law, Taxation & VAT course provides a comprehensive understanding of property-related taxation and VAT regulations. It covers the nature of the field and your key roles within it. Course 04: Property Management Ideal for those interested in property management, the Property Management course covers essential skills and knowledge. It explores the UK property market, the role of a Property Manager, and fundamental duties such as property listing, letting, and marketing. Course 05: Facilities Management Diploma The Facilities Management Diploma is designed to provide a formal qualification for individuals aspiring to work in facilities management. It covers duties, responsibilities, and core skills required for success in this field. Course 06: Property Development The Property Development Diploma equips learners with the knowledge and skills necessary for a career in property development. It focuses on the competitive property market and prepares individuals to excel in this industry. Course 07: Negotiation Skills The Negotiation Skills course teaches the techniques and stages of effective negotiation used by experienced professionals in various business settings. Course 08: Sales Skills Develop professional sales skills through this comprehensive training course. It covers winning over clients, closing deals efficiently, delivering engaging presentations, and mastering advanced body language techniques for building strong relationships. Course 09: Effective Communication Strategies Enhance your communication skills and master effective strategies for workplace conversations and interactions through this course. Course 10: Body Language The Body Language course provides essential nonverbal communication skills for business success and personal development. It covers various aspects of body language, including detecting lies, conveying messages through facial expressions, and exuding confidence in professional situations. Course 11: Presentation Skills The Presentation Skills course is essential for anyone looking to deliver successful work presentations. It teaches techniques to engage the audience, create compelling content, and make a lasting impact. Course 12: Marketing Designed for marketing professionals or individuals interested in marketing careers, this course covers marketing techniques, fundamentals, approaches, customer communication, and more. Course 13: COVID-19 Awareness Course The COVID-19 Awareness Course provides up-to-date information and statistics regarding the novel coronavirus. It covers health and safety guidelines aimed at reducing the risk of infection. Accreditation This Estate agent bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Estate agent course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Estate Agent - Essential Skills training bundle, is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent Property Manager Real Estate Investor Real Estate Development Manager Property Sales Administrator Real Estate Analyst Real Estate Broker Requirements No prior degree or experience is required to enrol in this course. Career path This Estate agent Course will help you to explore avariety of career paths in the related industry, including: Estate Agent Property Sales Consultant Lettings Negotiator Property Manager Real Estate Broker Property Valuer Property Development Manager Commercial Property Agent Land and New Homes Sales Consultant Residential Sales Manager Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Learn the art of wedding planning with the Level 5 Wedding Planner Course. Acquire the essential skills to coordinate weddings, manage budgets, and troubleshoot challenges. This course covers everything from dressing the wedding party to starting your own wedding planning business.

Overview This comprehensive course on Interpersonal Skills in Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Interpersonal Skills in Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Interpersonal Skills in Management. It is available to all students, of all academic backgrounds. Requirements Our Interpersonal Skills in Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 12 lectures • 01:41:00 total length •Module 01: What are Soft Skills?: 00:09:00 •Module 02: Communication: 00:06:00 •Module 03: Teamwork: 00:06:00 •Module 04: Problem-Solving: 00:06:00 •Module 05: Time Management: 00:07:00 •Module 06: Attitude and Work Ethic: 00:07:00 •Module 07: Adaptability/Flexibility: 00:06:00 •Module 08: Self-Confidence (Owning It): 00:08:00 •Module 09: Ability to Learn From: 00:06:00 •Module 10: Networking: 00:06:00 •Module 11: Employee Relations: 00:15:00 •Module 12: Motivation and Counselling: 00:19:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

🌟 Unlock Your Emotional Potential with the Emotional Mastery Certification Course! 🌟 Are you ready to take control of your emotions and transform your life? Introducing the Emotional Mastery Certification Course - the ultimate guide to understanding, managing, and mastering your emotions for a happier, more fulfilled life!   🚀 Why Emotional Mastery? Emotions are the driving force behind our actions and decisions. Mastering them empowers you to navigate life's challenges with resilience, build healthier relationships, and achieve unparalleled success. Our comprehensive course is designed to equip you with the skills and knowledge needed to achieve emotional mastery in every aspect of your life.   🌈 What You'll Learn: Self-Awareness: Dive deep into understanding your emotions and the underlying triggers that influence your behavior. Emotional Regulation: Learn powerful techniques to manage stress, anxiety, and other challenging emotions, enabling you to respond thoughtfully in any situation. Empathy and Connection: Develop strong interpersonal skills, enhance your empathy, and build meaningful connections with others. Conflict Resolution: Acquire strategies to navigate conflicts gracefully, turning them into opportunities for growth and understanding. Positive Mindset: Cultivate a positive mindset that propels you towards success and fulfillment, both personally and professionally.   🎓 Course Highlights: Expert-Led Content: Benefit from the knowledge of seasoned experts in psychology, emotional intelligence, and personal development. Interactive Modules: Engage with dynamic modules, exercises, and real-life scenarios to apply your newfound skills in practical situations. Community Support: Connect with a vibrant community of like-minded individuals on the same journey to emotional mastery, fostering collaboration and mutual growth. Certification: Earn an internationally recognized certification upon completion, showcasing your expertise in emotional intelligence.   🌟 Who Should Enroll: Professionals seeking a competitive edge in their careers. Individuals committed to personal growth and self-improvement. Leaders aspiring to create positive, high-performing teams. Anyone looking to enhance their emotional well-being and live a more fulfilling life.   Invest in yourself. Transform your life. 🌟 Course Curriculum Introduction to Emotional Intelligence Introduction to the Course 00:00 Introduction to Emotional Intelligence 00:00 The Self-Perception Realm Introduction to the Self-Perception Realm 00:00 Emotional Self-Awareness 00:00 Self-Regard 00:00 Self-Actualization 00:00 The Interpersonal Realm Introduction to the Interpersonal Realm 00:00 Interpersonal Relationships 00:00 Empathy 00:00 Social Responsibility 00:00 The Self-Expression Realm Introduction to the Self-Expression Realm 00:00 Assertiveness 00:00 Independence 00:00 Emotional Expression 00:00 The Stress-Management Realm Introduction to the Stress-Management Realm 00:00 Optimism 00:00 Stress Tolerance 00:00 Flexibility 00:00 The Decision-Making Realm Introduction to the Decision-Making Realm 00:00 Reality Testing 00:00 Impulse Control 00:00 Problem Solving 00:00 Happiness and General Well-Being Happiness and General Well-Being 00:00