1242 Courses delivered Live Online

Duration 4 Days 24 CPD hours This course is intended for Senior Linux system administrators responsible for maximizing resource utilization through performance tuning. Overview Analyze and tune for resource-specific scenarios Applying tuning profiles with the tuned tool Tune in virtual environments (hosts and guests) Trace and profile system events and activities Tune resource limits and utilization using systemd-integrated cgroups Gather performance metrics and benchmarking data Red Hat© Enterprise Performance Tuning is designed to teach senior Linux© system administrators the methodology of performance tuning for Red Hat Enterprise Linux. This course discusses system architecture with an emphasis on understanding the implications of system architecture on system performance, methods for testing the effects of performance adjustments, open source benchmarking utilities, methods for analyzing system and networking performance, and tuning configurations for specific application loads. Prerequisites Become a Red Hat Certified Engineer (RHCE©), or demonstrate equivalent experience 1 - Introduction to performance tuning Understand the basic principles of performance tuning and analysis. 2 - Collecting, graphing, and interpreting data Gain proficiency in using basic analysis tools and in evaluating data. 3 - General tuning Learn basic tuning theory and mechanisms used to tune the system. 4 - Hardware profiling Understand and analyze hardware. 5 - Software profiling Analyze CPU and memory performance of applications. 6 - Mail server tuning Learn about basic storage tuning using an email server as an example. 7 - Large memory workload tuning Understand memory management and tuning. 8 - HPC workload tuning HPC workload tuning 9 - File server tuning Understand storage and network tuning in the context of a file server application. 10 - Database server tuning Tune memory and network performance using a database application as an example. 11 - Power usage tuning Tune systems with power consumption in mind. 12 - Virtualization tuning Tune ?host? and ?guest? for efficient virtualization.

Duration 1 Days 6 CPD hours This course is intended for This course provides an introductory overview of the CMMC program for organizational decision makers. Business and IT leaders and IT staff might consider taking this course to learn about the CMMC Model to get a sense of what's required for a successful assessment, and the various ways they can start preparing. Overview In this course, you will identify the key elements and potential impacts of the Cybersecurity Maturity Model Certification (CMMC) program. You will: Identify the crucial elements that are driving the CMMC initiative. Describe the architecture of the CMMC Model and the rationale behind it. Prepare your organization for a successful CMMC Assessment. Identify the roles and responsibilities in the CMMC ecosystem and describe the phases of an Assessment. The Cybersecurity Maturity Model Certification (CMMC), managed by The Cyber AB (formerly known as the CMMC Accreditation Body or the CMMC-AB), is a program through which an organization's cybersecurity program maturity is measured by their initial and ongoing compliance with applicable cybersecurity practices. This course provides a complete review of the key elements of this important program and will entitle you to a CMMC Trailblazer badge.Important: This curriculum product is not considered CMMC-AB Approved Training Material (CATM). This course is not intended as certification preparation and does not qualify students to sit for the CMMC CP certification exam. Identifying What's at Stake Topic A: Identify the Threats and Regulatory Responses Topic B: Identify Sensitive Information Describing CMMC Topic A: Describe the CMMC Model Architecture Topic B: Describe the CMMC Program Getting Ready for a CMMC Assessment Topic A: Scope Your Environment Topic B: Analyze the CMMC Assessment Guides Topic C: Foster a Mature Cybersecurity Culture Topic D: Identify Helpful Documents Topic E: Evaluate Your Readiness Interacting with the CMMC Ecosystem Topic A: Identify the CMMC Ecosystem Topic B: Describe a CMMC Assessment

Duration 5 Days 30 CPD hours This course is intended for This class is designed for email digital marketers who manage the email channel for their organization. Whether you are new to Marketing Cloud or looking for tips on how to improve your existing customer journeys, this class is a great place to start. No prior knowledge of Marketing Cloud is needed. Overview When you complete this course, you will be able to: Explain compliance concepts to ensure optimal deliverability. Use tools within Marketing Cloud to uphold deliverability standards. Utilize Email Design best practices to ensure the best customer experience. Develop effective, relevant messages using Content Builder. Design and test different delivery methods and options when sending an email message. Design and execute customer journeys using automation tools within Marketing Cloud. Differentiate the use cases for different automation activities in Automation Studio and Journey Builder. Define fundamental data management and structure terminology. Use data segmentation tools to create targeted emails. Apply a simple data model concept to a real-world scenario. Define subscriber statuses, unsubscribe methods, and preferences. Analyze marketing campaigns using common KPIs. Solve a common marketing problem using troubleshooting guidance. Prioritize testing methods and tools to ensure quality control. Explain fundamental account and sending administration. Know where to go for more information, guidance, and support. Describe capabilities across the platform. Start your journey to becoming a Marketing Cloud Specialist. In this 5-day, expert-led class, you will learn how to build customer journeys within Marketing Cloud. Our team of Marketing Cloud pros will walk you through best practices related to executing, monitoring, and analyzing your journeys, arming you with the tools and know-how to design personalized journeys and engage with your customers in a whole new way. Course Outline Introduction to Salesforce Marketing Cloud Administration Subscriber and Data Management Email Message Design and Creation Message Testing, Delivery, and Email Marketing Best Practices Marketing Automation Analytics and Troubleshooting Summary

Duration 3 Days 18 CPD hours This course is intended for This course is designed for IoT practitioners who are looking to improve their skills and knowledge of IoT security and privacy. This course is also designed for students who are seeking the CertNexus Certified Internet of Things Security Practitioner (CIoTSP) certification and who want to prepare for Exam ITS-110. Overview This program will validate that the candidate has the knowledge, skills, and abilities to secure network environments for IoT devices, analyze vulnerabilities and determine reasonable controls against threats, and effectively monitor IoT devices and respond to incidents. This course is designed for practitioners who are seeking to demonstrate a vendor-neutral, cross-industry skill set that will enable them to design, implement, operate, and/or manage a secure IoT ecosystem. Managing IoT Risks Map the IoT Attack Surface Build in Security by Design Securing Web and Cloud Interfaces Identify Threats to IoT Web and Cloud Interfaces Prevent Injection Flaws Prevent Session Management Flaws Prevent Cross-Site Scripting Flaws Prevent Cross-Site Request Forgery Flaws Prevent Unvalidated Redirects and Forwards Securing Data Use Cryptography Appropriately Protect Data in Motion Protect Data at Rest Protect Data in Use Controlling Access to IoT Resources Identify the Need to Protect IoT Implement Secure Authentication Implement Secure Authorization Implement Security Monitoring on IoT Systems Securing IoT Networks Ensure the Security of IP Networks Ensure the Security of Wireless Networks Ensure the Security of Mobile Networks Ensure the Security of IoT Edge Networks Ensuring Privacy Improve Data Collection to Reduce Privacy Concerns Protect Sensitive Data Dispose of Sensitive Data Managing Software and Firmware Risks Manage General Software Risks Manage Risks Related to Software Installation and Configuration Manage Risks Related to Software Patches and Updates Manage Risks Related to IoT Device Operating Systems and Firmware Promoting Physical Security Protect Local Memory and Storage Prevent Physical Port Access

Duration 1 Days 6 CPD hours Overview Please refer to Overview This course provides an overview of IoT and Blockchain, and how Blockchain holds the potential to securely unlock business and operational value of IoT to support common tasks, such as sensing, processing, storing information, and communicating. What is IoT? Internet of Things Overview IoT History How does IoT work? Components of an IoT device Current IoT Landscape Growth areas Privacy concerns IoT Design Standards Zigbee networking protocol Thread Group AllSeen Alliance/AllJoyn Open Interconnect Consortium/IoTivity Industrial Internet Consortium ITU-T SG20 IEEE P2413 Apple HomeKit IoT Design Questions Questions to help you design an IoT solution IoT Architecture Stage 1 - Data Generation (Sensors / Actuators) Stage 2 - Data Acquisition Systems Stage 3 - Edge Processing Stage 4 - Long-Term Data Storage / Blockchain What is Blockchain? History of Blockchain How does Blockchain work? Benefits of Blockchain Blockchain vs. conventional technology IoT / Blockchain Benefits of adding Blockchain to IoT Trust Building Cost Reduction Accelerate Data Exchanges Scaled Security for IoT Additional course details: Nexus Humans IoT and Blockchain Training training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IoT and Blockchain Training course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, human resource personnel, and team leaders who are seeking to inspire employees and optimize their performance. Overview In this course, you will identify strategies for motivating employees and developing them through the application of basic performance-management techniques. You will: Commit to employee motivation. Motivate employees. Develop self-motivated employees. Establish a foundation for performance management. Optimize employee performance using performance-management strategies. Create employee performance and development plans. Motivation has a profound effect on employees' productivity and performance. An organization improves its likelihood of success by maintaining a motivated work force. As a leader within your organization, you share in the responsibility of motivating your employees.You also want to be able to lead the individuals on your team effectively by conducting ongoing performance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You want to develop talent within your team by employing effective performance-management strategies on the job. This course will help you cultivate the skills necessary to motivate your employees and give you essential performance-management skills. Committing to Employee Motivation Topic A: Recognize the Importance of Motivation Topic B: Assess Employee Motivation Levels Motivating Employees Topic A: Communicate Effectively Topic B: Clarify Expectations Topic C: Establish Meaningful Professional Goals Topic D: Provide Effective Feedback Topic E: Choose Rewards or Recognition Developing Self-Motivation in Employees Topic A: Encourage Self-Motivation Topic B: Create a Sense of Employee Ownership Topic C: Provide Development Opportunities through Mentoring Topic D: Build a Sense of Accomplishment Topic E: Encourage Enthusiasm Establishing a Foundation for Performance Management Topic A: Identify Performance Management Elements Topic B: Elicit Engagement Topic C: Onboard New Employees Topic D: Develop Talent Optimizing Employee Performance Topic A: Assess Available Talent Via Interviews Topic B: Determine Individual Performance Goals Topic C: Discuss Performance Appraisals Creating Performance and Development Plans Topic A: Initiate a Performance Plan Topic B: Create an Improvement Plan for Performance Problems Topic C: Create a Development Plan for Career Growth

Duration 2 Days 12 CPD hours This course is intended for Todas aquellas personas que tengan relaci¢n con proyectos que requieran de una gesti¢n gil: Clientes, Promotores, Project Managers, Proveedores o Subcontratas, Equipo del Proyecto: Perfiles T‚cnicos, Perfiles de apoyo o Staff. En definitiva a cualquier persona que tenga relaci¢n con un proyecto gil. Overview Existen proyectos peque¤os, otros enormes, con una complejidad tecnol¢gica extrema otros en cambio muy sencillos. ¨Debemos gestionar todo tipo de proyectos con el mismo ?m‚todo??Desde finales del siglo pasado, se viene analizando la gesti¢n de proyectos cl sica conocida como Gesti¢n de Proyectos Predictiva, comprobando que no puede/debe ser aplicada a todo tipo de proyecto. Existen multitud de proyectos donde el nivel de detalle de las caracter¡sticas de los entregables est asociado al concepto IKIWISI (I?ll Know It When I See It -> Lo sabr‚ cuando lo vea), otros proyectos que tienen muy bien definido el objetivo, pero dadas unas necesidades cambiantes, la manera de abordarlo puede ser bien diferente, otros proyectos que? En definitiva se ha puesto de manifiesto que la gesti¢n de proyectos predictiva, no es del todo til para estos tipos de proyecto. Durante este curso, analizaremos otra forma de hacer las cosas. Veremos c¢mo abordar estos otros tipos de proyectos que requieren de una gesti¢n diferente: una Gesti¢n µgil. Existen proyectos peque¤os, otros enormes, con una complejidad tecnol¢gica extrema otros en cambio muy sencillos. ¨Debemos gestionar todo tipo de proyectos con el mismo ?m‚todo?? Introducci¢n a Agile y Scrum Primeros conceptos Metodolog¡as µgiles Agile Manifesto y Principios µgiles ¨Qu‚ hay bajo el paraguas de Agile? Las 3 grandes aproximaciones a Agile: LEAN, XP y Scrum El entorno de trabajo µgil Roles µgiles Trabajando de forma gil Definir la Visi¢n del Producto Planificar la Release y los Sprints El trabajo del d¡a a d¡a La revisi¢n del producto Preparando la entrega Gestionando de forma gil Gesti¢n del Alcance y los Proveedores Gesti¢n de Tiempos y Costes Gesti¢n del Equipo y las Comunicaciones Gesti¢n de Riesgos y la Calidad Garantizando el ‚xito Construir una base s¢lida Impulsar el cambio

Duration 1 Days 6 CPD hours This course is intended for This course is designed for business users, educators, students, and knowledge workers in a variety of roles and fields who want to be able to use the apps included in Google Workspace to create and manage various types of files and communicate and collaborate with colleagues. Overview In this course, you will use the various apps included in Google Workspace to work productively as part of a team. You will: Navigate the Google Workspace environment and use Gmail to send and manage email correspondence. Manage schedules using Google Calendar™. Communicate with colleagues over text, voice, and video using Google Chat and Google Meet. Store and share files using Google Drive. Collaborate on documents using Google Docs, Google Slides™, and Google Keep™. Collaborate on data using Google Sheets and Google Forms™. Collaborate on websites using Google Sites™. The core productivity apps that make up the Google Workspace? suite enable users to work together on a variety of projects and tasks across many different industries and job roles. This course will teach you how to work efficiently and effectively in apps like Gmail?, Google Drive?, Google Docs?, Google Sheets?, Google Meet?, Google Chat?, and more?all while participating in a collaborative team environment. Lesson 1:Getting Started with Google Workspace Topic A: Navigate Google Workspace Topic B: Send and Manage Email Using Gmail Lesson 2:Managing Schedules Using Google Calendar Topic A: Create and Manage Events Topic B: Customize Calendars Topic C: Create and Share Calendars Topic D: Create and Manage Tasks Lesson 3:Communicating Using Google Chat and Google Meet Topic A: Chat Using Google Chat Topic B: Participate in Meetings Using Google Meet Lesson 4:Storing and Sharing Files Using Google Drive Topic A: Add Files and Folders Topic B: Manage Files and Folders Lesson 5:Collaborating on Documents Using Docs, Slides, and Keep Topic A: Create and Edit Documents Using Google Docs Topic B: Design Presentations Using Google Slides Topic C: Take Notes Using Google Keep Lesson 6:Collaborating on Data Using Sheets and Forms Topic A: Create and Manage Spreadsheets Using Google Sheets Topic B: Design Surveys Using Google Forms Lesson 7:Collaborating on Websites Using Sites Topic A: Create and Edit Sites Topic B: Share and Publish Sites

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Duration 3 Days 18 CPD hours This course is intended for Cluster administrators (Junior systems administrators, junior cloud administrators) interested in deploying additional clusters to meet increasing demands from their organizations. Cluster engineers (Senior systems administrators, senior cloud administrators, cloud engineers) interested in the planning and design of OpenShift clusters to meet performance and reliability of different workloads and in creating work books for these installations. Site reliability engineers (SREs) interested in deploying test bed clusters to validate new settings, updates, customizations, operational procedures, and responses to incidents. Overview Validate infrastructure prerequisites for an OpenShift cluster. Run the OpenShift installer with custom settings. Describe and monitor each stage of the OpenShift installation process. Collect troubleshooting information during an ongoing installation, or after a failed installation. Complete the configuration of cluster services in a newly installed cluster. Installing OpenShift on a cloud, virtual, or physical infrastructure. Red Hat OpenShift Installation Lab (DO322) teaches essential skills for installing an OpenShift cluster in a range of environments, from proof of concept to production, and how to identify customizations that may be required because of the underlying cloud, virtual, or physical infrastructure. This course is based on Red Hat OpenShift Container Platform 4.6. 1 - Introduction to container technology Describe how software can run in containers orchestrated by Red Hat OpenShift Container Platform. 2 - Create containerized services Provision a server using container technology. 3 - Manage containers Manipulate prebuilt container images to create and manage containerized services. 4 - Manage container images Manage the life cycle of a container image from creation to deletion. 5 - Create custom container images Design and code a Dockerfile to build a custom container image. 6 - Deploy containerized applications on OpenShift Deploy single container applications on OpenShift Container Platform. 7 - Troubleshoot containerized applications Troubleshoot a containerized application deployed on OpenShift. 8 - Deploy and manage applications on an OpenShift cluster Use various application packaging methods to deploy applications to an OpenShift cluster, then manage their resources. 9 - Design containerized applications for OpenShift Select a containerization method for an application and create a container to run on an OpenShift cluster. 10 - Publish enterprise container images Create an enterprise registry and publish container images to it. 11 - Build applications Describe the OpenShift build process, then trigger and manage builds. 12 - Customize source-to-image (S2I) builds Customize an existing S2I base image and create a new one. 13 - Create applications from OpenShift templates Describe the elements of a template and create a multicontainer application template. 14 - Manage application deployments Monitor application health and implement various deployment methods for cloud-native applications. 15 - Perform comprehensive review Create and deploy cloudinative applications on OpenShift.