Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Engineering Foundation course are individuals involved in engineering and technical practices such as: DevOps Practice owners and process designers Developers, QA engineers and Managers who are interested in understanding how DevOps works. Employees and managers responsible for engineering or improving processes. Consultants guiding their clients through process improvement and DevOps initiatives. Anyone responsible for: Managing process-related requirements Ensuring the efficiency and effectiveness of processes Maximizing the value of processes Overview The learning objectives for DevOps Engineering Foundation include an understanding of: How to engineer DevOps solutions DevOps Technologies Applications Architectures Continuous Integration Continuous Testing Ephemeral Elastic Infrastructures Continuous Delivery and Deployment Metrics, Monitoring, Observability and Governance DevOps Humans Future Trends This course explains the many aspects of DevOps engineering that leaders and practitioners can execute upon. While DevOps Foundation provides an overview of DevOps, this course will provide a closer look at the implementation process from an engineering perspective. It is an in depth view of the major aspects of engineering DevOps. An engineering approach is critical to DevOps journeys. This course provides the foundations of knowledge, principles and practices from a technical perspective needed to engineer a successful DevOps solution. DevOps Engineering Introduction DevOps Foundations Principles and Practices Related Frameworks Performance and Benefits DevOps Technology Source and Artifacts Control CI/CD pipelines Tools and Toolchains Application Release Automation Value Stream Management Applications Architectures and Continuous Integration Application Architectures Containers Continuous integration Continuous Testing CT Tenets Test creation & TDD Test acceleration Test results Test management Test environment management Ephemeral Elastic Infrastructures Virtual and Cloud Configuration management Infra-as-code Containers Orchestration GitOps Continuous Delivery and Deployment Continuous Delivery and Deployment Release Automation Deployment Strategies Metrics, Monitoring, Observability, Governance DevOps Metrics Monitoring Observability Governance DevOps Engineering Humans Culture Team Topologies Continuous Learning Future DevOps Trends Additional course details: Nexus Humans DevOps Engineering Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Engineering Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them. Overview Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success. Module One: Getting Started Getting Started Module Two: Introduction to Emotional Intelligence Defining Emotional Intelligence The Importance of EI Who Needs It? What Are Emotions? EQ vs. IQ Practical Illustration Module Three: The Components of EI Self-Management Self-Awareness Social Skills Internal Motivation Empathy Practical Illustration Module Four: Tools to Gain Control Journaling Meditation and Mindfulness Identifying Emotional Triggers Breathing Techniques Taking a Break Practical Illustration Module Five: Verbal Communication Skills Active Listening Asking Questions Consider Your Audience Choosing Your Words Be Authentic Practical Illustration Module Six: Nonverbal Communication Skills Body Language Tone Matters Facial Expressions Eye Contact Distance and Personal Space Practical Illustration Module Seven: Managing Relationships With Others Building Rapport Respond, Don?t React Show Gratitude Finding Common Ground Setting Boundaries Practical Illustration Module Eight: Overcoming Obstacles Recognizing and Admitting Failure Disagreeing Constructively Staying Cool Under Pressure Be Open to Perspectives The Power of Forgiveness Practical Illustration Module Nine: Application to Business Practices Working as a Team Setting Business Goals Interviewing for Successful Hires Giving and Receiving Feedback Customer Experience and Rapport Practical Illustration Module Ten: Benefits of Being Emotionally Aware Strong Interpersonal Relationships Able to Manage Change Reduced Stress and Anxiety Improved Decision Making Boosts Employee Morale Practical Illustration Module Eleven: Making an Impact Creating a Powerful First Impression Maintaining Your Composure Inspiring Leadership Gaining Self-Confidence Patience and Practice Practical Illustration Module Twelve: Wrapping Up Words from the Wise Additional course details: Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours Additional course details: Nexus Humans MicroKnowledge Training training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MicroKnowledge Training course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Learn everything you need to know to be fully competent with Window OS. This syllabus takes you around the basics and then on another deep dive into all the elements. Discover things you never knew and speed up your experience using Windows OS. Module 1: Introduction to Windows OS • Understanding the Windows operating system • Navigating the Windows interface • Customizing system settings and preferences Module 2: File Management • Managing files and folders in Windows Explorer • Copying, moving, and renaming files • Using the Recycle Bin and data recovery Module 3: Windows Built-in Apps • Using Microsoft Edge for web browsing • Effective web searching using search engines • Email management with Windows Mail • Calendar and task management with Windows Calendar Module 4: Software Installation and Updates • Installing and updating software applications • Managing and uninstalling programs • Windows Store and app installations Module 5: Microsoft Office Basics • Introduction to Microsoft Office suite • Using Microsoft Word for document creation • Basic spreadsheet management with Microsoft Excel Module 6: Microsoft Office Intermediate Skills • Advanced features in Microsoft Word • Creating and formatting spreadsheets in Microsoft Excel • Creating dynamic presentations with PowerPoint Module 7: Multimedia and Graphics • Basic image editing with Paint • Using Windows Photo app for photo management • Creating graphics with Paint 3D Module 8: Productivity and Collaboration • Using OneDrive for cloud-based storage and collaboration • Working with Windows Sticky Notes and To-Do • Collaborative editing with Microsoft Office Online Module 9: Troubleshooting and Maintenance • Identifying and resolving common Windows issues • Using Task Manager for performance monitoring • Maintenance tasks for Windows OS Module 10: Windows Security and Privacy • Overview of Windows security features • Online safety and privacy best practices • Protecting personal data and devices Module 11: Advanced Windows Features • Customizing the Windows Start Menu and Taskbar • Using Cortana for voice commands and search • Virtual desktops and advanced multitasking Module 12: Using AI and Chat GPT • Introduction to AI and Chat GPT technology • Exploring AI-powered features in Windows • Using Chat GPT for productivity and assistance Module 13: Browsing and Search Engines • Effective use of web browsers • Utilizing search engines for research • Online safety and privacy while browsing Module 14: Cybersecurity • Understanding cybersecurity threats • Protecting against malware and phishing attacks • Secure online practices and password management Module 15: Software Installation and Factory Reset • Installing and updating software applications • Factory resetting a Windows device • Data backup and recovery during resets Module 16: Final Projects and Assessment • Culminating projects showcasing Windows OS skills • Practical exams assessing Windows software knowledge and skills • Preparing for industry-recognized certifications (optional) Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it's important to adapt the curriculum to the learners' proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.
Learn everything you need to know to be fully competent with Mac iOS. This syllabus takes you around the basics and then on another deep dive into all the elements. Discover things you never knew and speed up your experience using Mac iOS. Module 1: Introduction to Mac iOS and Hardware • Understanding the Mac ecosystem • Overview of Mac hardware components • Navigating the Mac interface Module 2: Mac Operating System (macOS) • Exploring the macOS interface • Customizing system preferences • File management and organization on macOS Module 3: Essential Mac Apps • Using Safari for web browsing • Effective web searching using search engines • Email management with Apple Mail • Calendar and task management with Apple Calendar Module 4: Software Installation and Updates • Installing and updating software applications • Managing and uninstalling programs • App Store and app installations Module 5: Productivity and Collaboration • Using iCloud for cloud-based storage and collaboration • Working with Notes, Reminders, and Messages • Collaborative document editing with iWork Module 6: Multimedia and Creativity • Basic image editing with Photos and Preview • Music creation with GarageBand • Creating multimedia presentations with Keynote Module 7: Troubleshooting and Maintenance • Identifying and resolving common Mac issues • Using Activity Monitor for performance monitoring • Maintenance tasks for macOS Module 8: Mac Security and Privacy • Overview of Mac security features • Online safety and privacy best practices • Protecting personal data and devices Module 9: Advanced Mac Features • Customizing the Dock and Menu Bar • Using Siri for voice commands and search • Continuity features for seamless device integration Module 10: Using AI and Chat GPT • Introduction to AI and Chat GPT technology • Exploring AI-powered features on Mac • Using Chat GPT for productivity and assistance Module 11: Browsing and Search Engines • Effective use of web browsers on macOS • Utilizing search engines for research • Online safety and privacy while browsing Module 12: Cybersecurity • Understanding cybersecurity threats • Protecting against malware and phishing attacks • Secure online practices and password management Module 13: Software Installation and Factory Reset • Installing and updating software applications • Factory resetting a Mac device • Data backup and recovery during resets Module 14: Final Projects and Assessment • Culminating projects showcasing Mac iOS skills • Practical exams assessing Mac software knowledge and skills • Preparing for industry-recognized certifications (optional) Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it's important to adapt the curriculum to the learners' proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.
Welcome to GLA Tutors, a pioneering platform for primary school tutoring and SATs preparation. At GLA Tutors, we understand the importance of a strong foundation in primary school subjects and strive to provide comprehensive support to help children excel in their academic journey. Our team of expert tutors is well-versed in the English National Curriculum, which forms the basis of primary school education in the UK. We have carefully analysed the curriculum requirements to ensure that our tutoring services cover all key subjects and align with the learning objectives set by the curriculum. Our provision for tutoring all primary school subjects encompasses a wide range of subjects, including: 1. English: - Reading comprehension - Vocabulary development - Grammar and punctuation - Writing skills 2. Mathematics: - Number and place value - Addition, subtraction, multiplication, and division - Fractions, decimals, and percentages - Geometry and measurement 3. Science: - Investigating scientific phenomena - Understanding the natural world - Conducting experiments and making observations - Developing scientific thinking and inquiry skills 4. History: - Understanding historical events and timelines - Exploring significant figures and civilizations - Analysing primary and secondary sources - Developing historical knowledge and critical thinking skills 5. Geography: - Studying different landscapes and environments - Investigating human and physical geography - Exploring global issues and sustainability - Developing geographical skills and understanding At GLA Tutors, we understand that preparing children for SATs can be a challenging task. Our tutors are well-versed in the SATs format and content, and they provide targeted support to help children excel in their exams. We cover all areas of the SATs, including English (reading, grammar, and writing) and Mathematics, ensuring that children are well-prepared and confident on exam day. Our tutoring sessions are designed to be engaging and interactive, fostering a love for learning and encouraging children to reach their full potential. We use a variety of teaching techniques, including hands-on activities, visual aids, and interactive resources, to make learning enjoyable and effective. With GLA Tutors, you can be assured that your child will receive top-quality tutoring in all primary school subjects and be well-prepared for SATs. Our tutors are committed to providing personalised support, tailoring their teaching methods to meet the unique learning needs of each child. Join us and let us help your child thrive academically and achieve success in their primary school journey and SATs.
Computer Science GCSE Syllabus The GCSE Computer Science Tutor Syllabus is designed to provide tutors in England with a comprehensive framework for teaching the GCSE Computer Science curriculum effectively. This syllabus aims to equip tutors with the necessary knowledge and skills to support students in their understanding and application of core computer science concepts. Module 1: Introduction to Computer Science - Overview of computer science and its relevance in today's world - Understanding the components of a computer system - Introduction to algorithms and problem-solving techniques - Exploration of programming languages and their uses Module 2: Computer Hardware - Understanding the main components of a computer system, including CPU, memory, and storage devices - Exploring input and output devices and their functionalities - Understanding the role of operating systems and software in computer systems Module 3: Software Development - Introduction to programming concepts and languages (e.g., Python or Java) - Understanding variables, data types, and operators - Building algorithms and logical reasoning skills - Introduction to flowcharts and pseudocode - Implementation of simple programs and debugging techniques Module 4: Data Representation - Understanding binary, hexadecimal, and denary number systems - Representation of text, images, and sound using binary - Introduction to data compression and encryption techniques Module 5: Computer Networks - Understanding the basics of computer networks, including LAN, WAN, and the Internet - Introduction to network topologies, protocols, and security - Exploring the impact of digital communication on society Module 6: Cybersecurity and Ethical Issues - Understanding the importance of cybersecurity and data protection - Introduction to common threats and vulnerabilities - Exploring ethical issues related to computer science, such as privacy and intellectual property rights Module 7: Algorithms and Programming Techniques - Advanced programming concepts, including conditionals, loops, and functions - Introduction to sorting and searching algorithms - Exploring data structures, such as arrays and lists Module 8: System Architecture - Understanding the structure and function of a CPU - Introduction to memory hierarchy and cache - Exploring the Von Neumann architecture and its limitations Module 9: Computational Thinking and Problem Solving - Advanced problem-solving techniques using computational thinking - Introduction to algorithms for complex problems - Exploring algorithmic efficiency and optimization techniques Module 10: Exam Preparation and Revision - Reviewing key concepts covered throughout the syllabus - Practicing past exam questions and providing guidance on exam techniques - Supporting students with exam preparation strategies Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it's important to adapt the curriculum to the learners' proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.
GLA Tutors: Empowering Young Minds in Computer Coding At GLA Tutors, we are passionate about equipping children with the essential skills needed to thrive in today's digital world. Our tutoring website offers a comprehensive and engaging learning experience for children who are eager to explore the exciting world of computer coding. With our online tutoring services, we strive to make coding education accessible and convenient for children of all ages. Our team of expert tutors are highly skilled in teaching computer coding concepts in a fun and interactive manner. They have a deep understanding of various programming languages and frameworks, ensuring that students receive top-notch instruction tailored to their individual needs and skill levels. Our provision for tutoring computer coding to children is designed to foster creativity, problem-solving skills, and logical thinking. Through our carefully curated curriculum, we introduce young learners to the fundamentals of coding, including algorithms, variables, loops, conditionals, and more. We believe in a hands-on approach, allowing students to actively apply what they learn through practical coding exercises and projects. At GLA Tutors, we understand that each child has their own unique learning style and pace. That's why our tutors provide personalized attention to every student, offering guidance and support every step of the way. Whether your child is a beginner or has some coding experience, we have tailored programs to suit their specific needs and help them progress confidently.
Duration 1 Days 6 CPD hours Additional course details: Nexus Humans Orientation - Consumer Students training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Orientation - Consumer Students course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.