1886 Courses delivered Live Online

Course Overview Master the art of professional communication with our Email Writing: Styles and Templates course. This programme is designed to equip learners with the techniques and understanding needed to craft clear, concise, and impactful emails in any business or personal context. Covering everything from structuring emails and using the right tone, to managing inboxes and recognising email etiquette, this course enhances both written clarity and communication confidence. By the end of the course, learners will be able to identify different writing styles, adapt their tone to suit the audience, and apply best practices when communicating via email. Whether writing to clients, colleagues, or superiors, learners will leave better prepared to communicate effectively in the digital workplace. Course Description This course delves into the essentials of modern email writing, providing a thorough exploration of communication styles, tone, email structure, and content refinement. Learners will discover how to organise their emails logically, maintain professional standards, and ensure clarity in various types of written correspondence. The course also highlights key strategies for managing email flow and avoiding common mistakes, as well as guidance on email etiquette and the risks of digital communication. With real-world examples and scenarios, learners will be exposed to a variety of writing situations, gaining the ability to adapt their messaging to suit different audiences and purposes. Each module builds towards enhancing writing proficiency for formal and semi-formal settings. Course Modules Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional writing style. Professionals aiming to enhance their communication within workplace settings. Beginners with an interest in business writing and corporate communication. Administrative staff, customer service representatives, and team leaders responsible for written correspondence. Career Path Administrative Assistant Office Manager Customer Support Agent Executive Assistant HR Coordinator Content and Communications Executive Client Relationship Manager

Course Overview This comprehensive Level 5 course is designed to empower aspiring and current training professionals with the knowledge, techniques, and confidence to coach and mentor other trainers towards excellence. "Train the Trainer Coach: Trainer's Guide to Growth & Excellence" offers an in-depth exploration of modern training principles, coaching methodologies, and leadership strategies specifically tailored for those responsible for developing trainers within organisations. The programme focuses on structured learning, reflective practice, and strategic development—equipping learners with the ability to build impactful training environments and promote a culture of continuous improvement. Upon completion, learners will be able to support trainer performance, implement quality training systems, and lead professional growth initiatives within learning and development settings. Course Description This advanced training programme delves into the art and science of coaching trainers, providing a strategic approach to building trainer capacity and fostering excellence in learning delivery. Learners will explore key areas including adult learning theory, coaching psychology, feedback models, training evaluation, and performance enhancement. The course encourages analytical thinking and self-awareness, allowing participants to reflect on their own coaching style while developing frameworks to guide and support others. Whether you're managing a team of in-house trainers or aspiring to take on leadership roles in learning and development, this course provides a structured pathway to help you elevate the effectiveness of training programmes. Learners will also develop their skills in strategic planning, talent development, and fostering engagement across diverse learning cohorts. Course Modules: Module 01: Train the Trainer Coach: Complete Guide to Coaching Trainers (See full curriculum) Who is this course for? Individuals seeking to become coaching-focused training professionals. Professionals aiming to support the development of trainers within organisations. Beginners with an interest in coaching, mentoring, or learning and development. Training managers and HR personnel responsible for upskilling training teams. Career Path Learning and Development Coach Training Manager Corporate Trainer Development Lead Learning Consultant Organisational Development Specialist

Course Overview This Sexual Harassment Awareness Training is designed to equip individuals with the knowledge and skills to recognise, address, and prevent sexual harassment in the workplace. Covering key concepts, legal frameworks, and organisational responsibilities, the course provides essential insights into maintaining a respectful and safe work environment. Participants will gain a thorough understanding of what constitutes sexual harassment, how to identify it, and how to manage such situations effectively. By completing this course, learners will be better prepared to contribute to a respectful and legally compliant workplace culture. Course Description This course delves into various aspects of sexual harassment, from definitions to workplace implications, and legal frameworks. It covers the different forms of harassment, employee rights, and employer obligations. Learners will explore how to effectively address and prevent incidents of harassment, ensuring worker protection through robust policies and procedures. The course also covers the process of dealing with incidents, including mediation and the aftermath, helping individuals recognise the importance of fostering a safe, respectful work environment. Upon completion, learners will have the skills to proactively contribute to creating a harassment-free workplace. Course Modules Module 01: What is Sexual Harassment? Module 02: Sexual Harassment in the Workplace Module 03: The Law and Sexual Harassment Module 04: Addressing Sexual Harassment Module 05: Worker Protection Module 06: Prevent Sexual Harassment at Work Module 07: Policies and Procedures Module 08: How to Deal with Sexual Harassment in the Workplace? Module 09: Mediation and the Aftermath (See full curriculum) Who is this course for? Individuals seeking to understand workplace dynamics and employee rights. Professionals aiming to enhance their knowledge of workplace law and ethical practices. Beginners with an interest in workplace relations and human resources. Any other individual interested in fostering a respectful workplace environment. Career Path HR Manager Equality and Diversity Officer Workplace Health and Safety Specialist Legal Advisor (Employment Law) Corporate Trainer or Consultant

Online Asset Management course. This IAM Certificate course will be hosted online, December 2023.

Game design training face to face training customised and bespoke.

Online Asset Management course. This IAM Certificate course will be hosted online, October 2023.

Enhance your expertise in HV/MV power system design and protection coordination with EnergyEdge's virtual instructor-led training. Join now!

Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive

Interview Skills: Ace the Interview Course Overview: "Interview Skills: Ace the Interview" is a comprehensive course designed to equip learners with essential strategies and techniques to excel in job interviews. Through this course, learners will gain a deeper understanding of interview dynamics, including how to present themselves confidently, handle common and challenging questions, and leave a positive impression on potential employers. The course is tailored to provide clear, actionable advice that can be applied to interviews across various industries. Whether you are preparing for your first job interview or looking to refine your skills, this course offers valuable insights to ensure you stand out in the competitive job market. Course Description: This course covers key areas of interview preparation, including how to craft a compelling self-presentation, research the company, and effectively answer both standard and tough questions. Learners will explore strategies for handling behavioural questions, demonstrating relevant skills, and creating lasting positive impressions. Each module is designed to progressively build knowledge, offering practical approaches to navigating interviews with confidence. The course also addresses the critical aspect of salary negotiations and provides insights on how to respond to sensitive questions. By the end of the course, learners will have honed their interview skills and be well-prepared for success in their job search. Interview Skills: Ace the Interview Curriculum: Module 01: Introduction Module 02: The Warm Up Module 03: The Core Module 04: Let’s Talk About Money Module 05: General Instructions (See full curriculum) Who is this course for? Individuals seeking to improve their job interview performance. Professionals aiming to advance their career through better interview techniques. Beginners with an interest in understanding the interview process. Anyone looking to refine their approach to job interviews. Career Path: Job Seekers Recruitment Coordinators Career Coaches HR Assistants Interview Preparation Consultants

Listening Course - The Power of Listening Course Overview The "Listening Course - The Power of Listening" equips learners with essential listening skills, enabling them to effectively engage in conversations and enhance communication. By exploring various listening techniques and understanding the difference between active and passive listening, this course helps individuals sharpen their ability to listen attentively. It will empower learners to build stronger relationships, improve professional communication, and foster a more understanding environment. Upon completion, participants will have developed advanced listening abilities that will enhance both personal and professional interactions. Course Description In this comprehensive course, learners will delve into the different types of listening and explore the distinct approaches of active versus passive listening. Through examining key listening techniques, they will discover ways to improve their skills and recognise the difference between simply hearing and truly listening. Learners will also gain an understanding of the benefits of strong listening skills, such as enhanced decision-making and improved relationships. This course will provide learners with valuable insights into refining their communication, both in everyday conversations and in professional settings, making them more effective listeners. Listening Course - The Power of Listening Curriculum Module 01: Introduction Module 02: Lead Generation with Attraction Marketing for Business Module 03: Types of Listening Module 04: Difference Between Active and Passive Listening Module 05: Difference Between Listening and Hearing Module 06: Ways to Improve Your Listening Skills Module 07: What are Good Listening Skills Module 08: Benefits of Good Listening Skills Module 09: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their leadership and interpersonal abilities. Beginners with an interest in developing effective listening techniques. Anyone wanting to build stronger relationships through better communication. Career Path Customer Service Representative HR Professional Communications Specialist Sales and Marketing Expert Leadership and Management Roles Mediation and Conflict Resolution Specialist