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Course Duration: Half-day or full-day (can also be delivered as a 3-part virtual workshop series) Target Audience: Professionals in non-technical roles (e.g. executive assistants, HR, marketing, project managers, operations staff, trainers, and admin support) who want to use generative AI to enhance their work—without needing coding skills. Course Objectives By the end of this course, participants will be able to: Understand what generative AI is and how it works in plain language. Identify use cases relevant to their role or industry. Use popular generative AI tools (like ChatGPT, Gemini, and Copilot) confidently. Write effective prompts to get better, more relevant results. Apply AI ethically and responsibly in the workplace. Course Outline Module 1: Demystifying Generative AI What is generative AI? (Plain language explanation) How AI models like ChatGPT, Copilot, and Gemini work Examples of what generative AI can (and can’t) do Myths, risks, and benefits of AI in non-tech roles Module 2: Everyday Use Cases for Professionals Time-saving applications: Drafting emails, reports, meeting summaries Creating checklists, plans, or SOPs Enhancing creativity: Brainstorming ideas for events, campaigns, or training Writing social media posts, newsletters, or job ads Organising information: Summarising documents Structuring spreadsheets or creating templates Supporting communication: Improving tone and clarity Translating or simplifying content Module 3: Prompting Essentials What is a “prompt” and why does it matter? How to write clear, specific, and effective prompts Prompting frameworks (e.g., “Role–Task–Goal” method) Live practice: transforming a vague prompt into a powerful one Troubleshooting: when AI gives poor answers and how to improve them Module 4: Hands-On Exploration Try-it-yourself exercises using ChatGPT or Gemini (guided) Real workplace examples and team challenges Create an AI-generated email, checklist, or idea list Optional: use industry-specific examples (e.g., HR, admin, events, comms) Module 5: Responsible AI Use at Work Understanding AI limitations and biases Protecting privacy and sensitive data When not to use AI Workplace policies and guidelines (customisable for your organisation) Ethical use: attribution, transparency, and human review Module 6: Getting Started in Your Role Tools overview: free vs paid options (ChatGPT, Microsoft Copilot, Gemini) Building your own AI toolkit Tips for staying up to date as tools evolve 30-day challenge: how to build AI into your daily workflow Delivery Style Highly interactive, practical, and low-jargon No coding or tech background required Hands-on demos, guided practice, and scenario-based activities Group discussion and peer learning Course Materials Provided Quick-start guide: Top 10 prompts for non-tech roles AI Prompt Library for your job type Do’s and Don’ts for ethical use of AI at work “AI in Action” workbook with examples and checklists Personal AI Action Plan Optional Add-ons Team-based AI hackathon (mini workplace challenge) Tailored follow-up webinar for Q&A and deeper use cases Co-branded playbook for organisational AI use Integration with digital transformation or innovation initiatives

Course Duration: Half-day or full-day (can also be delivered as a 3-part virtual workshop series) Target Audience: Professionals in non-technical roles (e.g. executive assistants, HR, marketing, project managers, operations staff, trainers, and admin support) who want to use generative AI to enhance their work—without needing coding skills. Course Objectives By the end of this course, participants will be able to: Understand what generative AI is and how it works in plain language. Identify use cases relevant to their role or industry. Use popular generative AI tools (like ChatGPT, Gemini, and Copilot) confidently. Write effective prompts to get better, more relevant results. Apply AI ethically and responsibly in the workplace. Course Outline Module 1: Demystifying Generative AI What is generative AI? (Plain language explanation) How AI models like ChatGPT, Copilot, and Gemini work Examples of what generative AI can (and can’t) do Myths, risks, and benefits of AI in non-tech roles Module 2: Everyday Use Cases for Professionals Time-saving applications: Drafting emails, reports, meeting summaries Creating checklists, plans, or SOPs Enhancing creativity: Brainstorming ideas for events, campaigns, or training Writing social media posts, newsletters, or job ads Organising information: Summarising documents Structuring spreadsheets or creating templates Supporting communication: Improving tone and clarity Translating or simplifying content Module 3: Prompting Essentials What is a “prompt” and why does it matter? How to write clear, specific, and effective prompts Prompting frameworks (e.g., “Role–Task–Goal” method) Live practice: transforming a vague prompt into a powerful one Troubleshooting: when AI gives poor answers and how to improve them Module 4: Hands-On Exploration Try-it-yourself exercises using ChatGPT or Gemini (guided) Real workplace examples and team challenges Create an AI-generated email, checklist, or idea list Optional: use industry-specific examples (e.g., HR, admin, events, comms) Module 5: Responsible AI Use at Work Understanding AI limitations and biases Protecting privacy and sensitive data When not to use AI Workplace policies and guidelines (customisable for your organisation) Ethical use: attribution, transparency, and human review Module 6: Getting Started in Your Role Tools overview: free vs paid options (ChatGPT, Microsoft Copilot, Gemini) Building your own AI toolkit Tips for staying up to date as tools evolve 30-day challenge: how to build AI into your daily workflow Delivery Style Highly interactive, practical, and low-jargon No coding or tech background required Hands-on demos, guided practice, and scenario-based activities Group discussion and peer learning Course Materials Provided Quick-start guide: Top 10 prompts for non-tech roles AI Prompt Library for your job type Do’s and Don’ts for ethical use of AI at work “AI in Action” workbook with examples and checklists Personal AI Action Plan Optional Add-ons Team-based AI hackathon (mini workplace challenge) Tailored follow-up webinar for Q&A and deeper use cases Co-branded playbook for organisational AI use Integration with digital transformation or innovation initiatives

Course Duration: Half-day or full-day (can also be delivered as a 3-part virtual workshop series) Target Audience: Professionals in non-technical roles (e.g. executive assistants, HR, marketing, project managers, operations staff, trainers, and admin support) who want to use generative AI to enhance their work—without needing coding skills. Course Objectives By the end of this course, participants will be able to: Understand what generative AI is and how it works in plain language. Identify use cases relevant to their role or industry. Use popular generative AI tools (like ChatGPT, Gemini, and Copilot) confidently. Write effective prompts to get better, more relevant results. Apply AI ethically and responsibly in the workplace. Course Outline Module 1: Demystifying Generative AI What is generative AI? (Plain language explanation) How AI models like ChatGPT, Copilot, and Gemini work Examples of what generative AI can (and can’t) do Myths, risks, and benefits of AI in non-tech roles Module 2: Everyday Use Cases for Professionals Time-saving applications: Drafting emails, reports, meeting summaries Creating checklists, plans, or SOPs Enhancing creativity: Brainstorming ideas for events, campaigns, or training Writing social media posts, newsletters, or job ads Organising information: Summarising documents Structuring spreadsheets or creating templates Supporting communication: Improving tone and clarity Translating or simplifying content Module 3: Prompting Essentials What is a “prompt” and why does it matter? How to write clear, specific, and effective prompts Prompting frameworks (e.g., “Role–Task–Goal” method) Live practice: transforming a vague prompt into a powerful one Troubleshooting: when AI gives poor answers and how to improve them Module 4: Hands-On Exploration Try-it-yourself exercises using ChatGPT or Gemini (guided) Real workplace examples and team challenges Create an AI-generated email, checklist, or idea list Optional: use industry-specific examples (e.g., HR, admin, events, comms) Module 5: Responsible AI Use at Work Understanding AI limitations and biases Protecting privacy and sensitive data When not to use AI Workplace policies and guidelines (customisable for your organisation) Ethical use: attribution, transparency, and human review Module 6: Getting Started in Your Role Tools overview: free vs paid options (ChatGPT, Microsoft Copilot, Gemini) Building your own AI toolkit Tips for staying up to date as tools evolve 30-day challenge: how to build AI into your daily workflow Delivery Style Highly interactive, practical, and low-jargon No coding or tech background required Hands-on demos, guided practice, and scenario-based activities Group discussion and peer learning Course Materials Provided Quick-start guide: Top 10 prompts for non-tech roles AI Prompt Library for your job type Do’s and Don’ts for ethical use of AI at work “AI in Action” workbook with examples and checklists Personal AI Action Plan Optional Add-ons Team-based AI hackathon (mini workplace challenge) Tailored follow-up webinar for Q&A and deeper use cases Co-branded playbook for organisational AI use Integration with digital transformation or innovation initiatives

In life, change is the only constant. Whether it's a life event, relationship breakdown, a career pivot, a lifestyle shift, or a personal transformation, navigating these require more than just adaptability – it demands resilience. Change is Inevitable, but Triumph is Optional! Imagine facing any hurdle with unwavering strength, turning setbacks into stepping stones, and emerging from challenges empowered with a new sense of self and what you are capable of. That's the essence of resilience, and it's the key to mastering personal change. Let go of fear and embrace the power of resilience. Resilience in motion is a transformative journey. I will guide you through the art of bouncing back, not just to where you were, but to a place of newfound strength and wisdom. What is resilience? There are many definitions of resilience out there, but my go to is ... "Resilience is the ability to thrive no matter what the elements throw at us and bounce back from those situations positively and stronger." ~ mindmatters. Myth: Resilience is something you either have or you don't. Firstly, resilience is not something we are born with, it’s something we learn to build through commitment, practice, insight and adaption. It doesn’t mean we are immune to stress or struggle, it means we have learned to ride the waves with strength and clarity. If we constantly navigate calm waters, we will never experience what is possible in life. However, if we ready ourselves to face the storms, we emerge stronger, braver, and wiser. What could resilience look like and feel like for you? When we feel resilient we wake up refreshed and ready for the day. We are powered by our commitment to a healthy lifestyle. In turn, this enables us to be in our optimal performance zone. We are clear about where we are going in life and when we encounter a problem, it doesn't faze us as we view it as an opportunity to grow. Our ability to persevere is fueled by our health. It enables us to push through set backs and view the situation with optimism and, with our emotions in check, we can determine the triggers, process the emotion and respond appropriately vs just react. Then there is the other myth that resilient people do not need others. Resilient people do need others. Overtime, resilient people will have developed a support network that encompasses trust, reciprocity and commitment. If this is getting you thinking or inspiring you to increase your Pesonal Resilience, then you might want to read on. What could be in it for you? Unlock Transformation: Get to the root of what is draining your engergy and getting in the way of you being resilient and discover one area to focus on that will have the biggest positive impact on your life. We call this "the first domino effect". Composure: Feel steadier in the whirl of emotions that accompanies change, challenge, setbacks and stress and learn how to respond with intent and strength vs reactionary and emotionally. Adaptability: Create a personalised resilience roadmap that turns the unknown into growth. It will support you with navigating uncertainty and remain grounded to keep moving forward. Confidence that Sticks: Watch your self-trust grow as you navigate uncertainty with clarity and strength. Confidence is the result of your commitment to practice, learning and growing through your experiences. Supportive Relationships: Resilience isn't a solo journey. Discover the power of building your support network that builds and maintaints reciprical relationships to bolster your resilience and fuel your commitment to practice, learning and growing. What does the Resilience in Motion Experience look like? Step 1: Understand your Current Levels of Resilience By completing the Personal Resilience Indicator (PRI) Self-Assessment), you become aware of the different aspects that influence your personal resilience. This enables you to determine where you need to focus your attention and time in order to create change. This will form the foundation of your transormation journey. The Personal Resilience Indicator (PRI) is the latest neuroscience research in a single assessment and is the most comprehensive, scientifically validated resilience psychometric available today. Learn more about the Personal Resilience Indicator. Step 2: Maximise your Potential for Growth Building resilience is a gradual process, and as your coach, I place high importance on ensuring your unique needs and circumstances are central to our work together. I will partner with you in a thought-provoking and creative way to maximize your potential for growing through what you go through. Over 5 Coaching Sessions, we will leverage your desired goals, based on the outcomes and focus areas you identified in your PRI Self Assessment, and together, we’ll explore what becomes possible when you stop pushing through and instead start building personal resilience that feels grounded, genuine, and sustainable. Throughout this journey, we’ll tune into your natural rhythm, not rushing the beat, but aligning with your tempo to support lasting change and true confidence. Step 3: Navigating the Emotion & Commotion of Change When change happens to us, it can sometimes feel like we have been dumped in the middle of nowhere without the right equipment and knowledge to keep us safe and warm. Our stress response is activated and we become ruled by Fear, doubt and confusion due to the uncertainty we face. What we need is a map that will show us where we are along our change journey so we can engage our executive brain and think logically to determine where we need to get to. It's how we respond in these situations that decides whether we spiral or remain calm, grounded and moving forward. Change has a rhythm and there are a set of six predictable and sequential stages of change we all go through when change happens. I will introduce you to a cyle that will provide you with clarity about your thoughts, feelings and behaviours. You will begin to feel the beat behind your experience and form new insights that becomes a core part of your “resilience through change” survival kit, helping you recognise your place in the journey and respond with intention and purpose vs just instinct. The Foundations of my work - Experience into Action With a 30+ year career in the technology industry, my experience spans Customer Services, Learning and Development, Change and Transformation, Customer Loyalty, and Global Leadership Development. As a seasoned coach of over 20 years, I have had the privilage of supporting individuals in roles from Executive Leadership to entry level Early in Careers, globally, and one thing I have learned is that personal resilience is not a nice to have, it’s a necessity. My professional credentials include: Certified Personal Resilience Indicator Master Practitioner withMindMatters Certificate in Neurobiology with the University of Chicago (Coursera) Award Winning Coach: Cisco Coaching Excellence Award Advanced Change Management Certified with PROSCI Certified Trainer and Facilitator for The Change Cycle Are you ready to grow through what you go through? Take the First Step You don't need to have it all figured out. You just need to be curious about what might be possible when you stop pushing through and start feeling truly supported. Let's start with a conversation. Whether you are facing stress and burnout, a life transition, or a new role, I'd appreciate hearing your story and we can explore how I could support you. Get in touch to schedule a discovery call today.

Duration 2 Days 12 CPD hours This course is intended for Customers and systems operators that want to learn fundamental AOS concepts and navigate Prism on AHV. Junior IT administrators and business leaders who manage Nutanix clusters in the datacenter and want a formal, hands-on, detailed introduction to Nutanix datacenter administration. The Nutanix Hybrid Cloud Fundamentals course introduces you to the products, capabilities, and technologies that serve as the foundation of Nutanix?s Hybrid Cloud solution.Begin by exploring the history of this technology space, including different types of clouds, and how on-prem and public infrastructures came together to create hybrid operating models. Then, delve deeper into essential Nutanix products ? AOS, AHV, and Prism ? while discussing how these products were designed to solve business challenges.And conclude by discussing certain fundamental aspects involved in operating the Nutanix Hybrid Cloud, such as cluster updates, managing virtual machines, reporting and performance metrics, and more Module 1: Introduction Describe course terminology, such as three-tier architecture, hyperconverged architecture, and public, private, and hybrid clouds. Module 2: Understanding AOS Concepts Describe self-healing architecture Describe replication factor Describe Nutanix multicloud solutions Module 3: Understanding Cluster Management Concepts Explain Prism Element features and benefits Explain Prism Central features and benefits Manage the Image Repository Upgrade the hypervisor and AOS on a cluster Describe Life Cycle Manager. Module 4: Understanding Storage Concepts Define a storage pool and storage container Identify components of AOS Distributed Storage Identify space-saving technologies Module 5: Managing VMs Create and manage virtual machines (VMs) Add a VM to a category Describe Acropolis Dynamic Scheduler (ADS) Describe data locality Module 6: Monitoring VMs and Cluster Health Use metrics to identify performance issues Measure VM performance using Nutanix tools: Health dashboard, Analysis dashboard, Alerts dashboard Use the Support Portal and Insights Module 7:Understanding Data Protection Concepts Describe how to enable data protection on a VM Define a retention policy Define Nutanix Mine Identify the different types of replication targets