Description

Course Duration:

Half-day or full-day (can also be delivered as a 3-part virtual workshop series)

Target Audience:

Professionals in non-technical roles (e.g. executive assistants, HR, marketing, project managers, operations staff, trainers, and admin support) who want to use generative AI to enhance their work—without needing coding skills.

Course Objectives

By the end of this course, participants will be able to:

Understand what generative AI is and how it works in plain language.

Identify use cases relevant to their role or industry.

Use popular generative AI tools (like ChatGPT, Gemini, and Copilot) confidently.

Write effective prompts to get better, more relevant results.

Apply AI ethically and responsibly in the workplace.

Course Outline

Module 1: Demystifying Generative AI

What is generative AI? (Plain language explanation)

How AI models like ChatGPT, Copilot, and Gemini work

Examples of what generative AI can (and can’t) do

Myths, risks, and benefits of AI in non-tech roles

Module 2: Everyday Use Cases for Professionals

Time-saving applications:

Enhancing creativity:

Organising information:

Supporting communication:

Module 3: Prompting Essentials

What is a “prompt” and why does it matter?

How to write clear, specific, and effective prompts

Prompting frameworks (e.g., “Role–Task–Goal” method)

Live practice: transforming a vague prompt into a powerful one

Troubleshooting: when AI gives poor answers and how to improve them

Module 4: Hands-On Exploration

Try-it-yourself exercises using ChatGPT or Gemini (guided)

Real workplace examples and team challenges

Create an AI-generated email, checklist, or idea list

Optional: use industry-specific examples (e.g., HR, admin, events, comms)

Module 5: Responsible AI Use at Work

Understanding AI limitations and biases

Protecting privacy and sensitive data

When not to use AI

Workplace policies and guidelines (customisable for your organisation)

Ethical use: attribution, transparency, and human review

Module 6: Getting Started in Your Role

Tools overview: free vs paid options (ChatGPT, Microsoft Copilot, Gemini)

Building your own AI toolkit

Tips for staying up to date as tools evolve

30-day challenge: how to build AI into your daily workflow

Delivery Style

Highly interactive, practical, and low-jargon

No coding or tech background required

Hands-on demos, guided practice, and scenario-based activities

Group discussion and peer learning

Course Materials Provided

Quick-start guide: Top 10 prompts for non-tech roles

AI Prompt Library for your job type

Do’s and Don’ts for ethical use of AI at work

“AI in Action” workbook with examples and checklists

Personal AI Action Plan

Optional Add-ons

Team-based AI hackathon (mini workplace challenge)

Tailored follow-up webinar for Q&A and deeper use cases

Co-branded playbook for organisational AI use

Integration with digital transformation or innovation initiatives

Course Images

Generative AI for Non-Tech Roles

By Elite Forums

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