2015 Courses delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for This course is for individuals who are new to Adobe Acrobat Pro, but need to create and share PDF files and PDF portfolios. Students should have some experience using office productivity applications, such as word processor, a multimedia presentation application, or a spreadsheet application. Overview In this course, you will create and work with PDF documents. You will: Access information in a PDF document Create and save PDF documents Navigate content in a PDF document Modify PDF documents Review PDF documents Convert PDF documents Adobe Acrobat Pro DC puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality & features available in Acrobat, you will ensure the integrity of your documents regardless of who views them. Prerequisites To ensure your success in this course, you should have basic experience with computers and exposure to Windows 8, as well as common productivity tools such as Microsoft Office Word & Microsoft Office PowerPoint. You can obtain this level of skill & knowledge by taking the following courses: Using Microsoft Windows 8 Microsoft Windows 8 Transition from Windows 7 Microsoft Office Word 2013: Part 1 Microsoft Office PowerPoint 2013: Part 1 1 - Accessing PDF Documents Topic A: Open a PDF Document Topic B: Browse a PDF Document 2 - Creating and Saving PDF Documents Topic A: Create and Save a PDF Document from an Existing Document Topic B: Create a PDF Document from a Web Page Topic C: Combine Multiple PDF Documents 3 - Navigating Content in a PDF Document Topic A: Perform a Search in a PDF Document Topic B: Search Multiple PDF Documents Topic C: Work with Bookmarks Topic D: Create Links and Buttons 4 - Modifying PDF Documents Topic A: Manipulate PDF Document Pages Topic B: Edit Content in a PDF Document Topic C: Add Page Elements 5 - Reviewing PDF Documents Topic A: Add Comments and Markup Topic B: Compare PDF Documents Topic C: Initiate and Manage a Review Topic D: Digitally Sign PDF Documents 6 - Converting PDF Files Topic A: Reduce the File Size of a PDF Document Topic B: Optimize PDF Files Topic C: Convert and Reuse PDF Document Content

This course is intended for Beginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition. Overview The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email. In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages. 1 - E-mail basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym 2 - E-mail policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability 3 - E-mail features and security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Using encryption and digital signatures Using passwords 4 - E-mail messages Message headers Using headers E-mail message body Including proper greeting Structuring an e-mail message Closing an e-mail message 5 - E-mail effectiveness E-mail recipients Considering the factors that determine e-mail writing Anticipating recipient reaction Message management Managing your e-mail effectively 6 - Netiquette guidelines Netiquette style Using proper tone Following formatting guidelines Emoticons and abbreviations Using emoticons and electronic abbreviations 7 - Composing online correspondence Online communication Achieving the objective of the message Language and punctuation Improving online writing style Using punctuation correctly Efficient writing habits Constructing sentences Constructing paragraphs Editing e-mail messages

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will explore the background and techniques of customer interactions. You will: ?Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. ?Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. ?Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. ?Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. ?Identify remote customer service communication channels and apply remote customer service best practices. ?Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. ?Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. 1 - Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service 2 - Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction 3 - Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers 4 - Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening 5 - Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices 6 - Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues 7 - Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Update and renewal option for Geopace Training Certificate holders Update and renew your existing certificate ... Recommended certificate renewal after 18 months Nationally Recognised Dual Accreditations Open College Network Accredited (Advanced Level) CPD Accredited (The CPD Certification Service) Recaps phlebotomy theory incl. legislation Updates your certification and compliancy Awards cumulative credits and CPD points awarded Basic understanding of English language required Download a certificate on completion of your online course APPLICANTS ARE REQUIRED TO HAVE COMPLETED AN ACCREDITED INTRODUCTION TO PHLEBOTOMY COURSE

Vray face to face training customised and bespoke.

Understanding how to plan for capacity, be able to forecast and manage budgets is a critical skill in today's leadership and management environment. This programme will not only support your understanding but will also help you to practically put the learning into practice.

A four-hour workshop on how to accelerate the learning and development of your Neurodiverse colleagues.

A four-hour Neurodiversity Workshop aimed at Leaders looking to understand Neurodiversity and how to create an environment to allow Neurodiverse colleagues to thrive.

Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.

Who is this course for? Advanced 3ds Max and After Effects Masterclass. This course is designed for 3D artists, animators, and visual effects artists seeking comprehensive training in 3ds Max and After Effects. Whether you're a beginner or an intermediate learner, this course provides skills and techniques for creating stunning 3D models and captivating visual effects. Check our Website Duration: 10 hours Training Approach: 1-on-1 Sessions and Tailored Content. When: Book anyday Mon to Sat between 9 am and 7 pm. Course Title: Motion Graphics Mastery: 3ds Max and After Effects Duration: 10 hours Course Highlights: Introduction to 3ds Max: Get acquainted with the 3ds Max interface Create captivating 3D objects and scenes Explore cameras, lighting, materials, and textures Basic Animation Principles in 3ds Max: Grasp keyframes and interpolation techniques Craft seamless animation cycles for 3D objects Apply animation principles with precision using the graph editor Advanced Animation Techniques in 3ds Max: Master custom controllers and expressions for intricate animations Utilize inverse kinematics for lifelike motion Create dynamic particle systems and simulations for realistic effects Exporting 3D Scenes to After Effects: Prepare 3D scenes for seamless export Effortlessly import 3D scenes into After Effects Explore 3D layer properties for depth and realism Basic Compositing in After Effects: Navigate the After Effects interface with confidence Utilize keyframes and animation curves for smooth transitions Blend 2D and 3D elements seamlessly Apply a variety of effects and filters for added visual impact Advanced Compositing Techniques in After Effects: Employ masks and mattes for precision and creative effects Harness the power of 3D camera tracking for realistic integration Work with green screen footage for professional compositions Create breathtaking special effects that captivate the audience Integrating 3D and Live-Action Footage in After Effects: Match camera angles and movements seamlessly Incorporate 3D camera data for dynamic compositions Add shadows and reflections to enhance realism Rendering and Outputting Animations: Efficiently render 3D scenes from 3ds Max Utilize the After Effects render queue for optimized output Export animations in various formats tailored to specific needs Motion Graphics Projects: Craft a fundamental motion graphics sequence Design a captivating animated logo Create an engaging animated title sequence that captures attention Course Requirements: Computer with 3ds Max and After Effects software installed Basic understanding of computer operations Enthusiasm for exploring the world of motion graphics and animation Upon completing the Motion Graphics Mastery: 3ds Max and After Effects course, participants will: Master 3D Animation: Gain expertise in creating intricate 3D objects, scenes, and animations in 3ds Max, applying advanced animation principles and techniques. Seamless Integration: Learn to seamlessly export 3D scenes from 3ds Max to After Effects, effectively blending 2D and 3D elements for dynamic compositions. Advanced Compositing: Acquire advanced compositing skills, including the use of masks, mattes, 3D camera tracking, and green screen techniques to create professional-grade visual effects. Professional Rendering: Understand the process of rendering 3D scenes and animations, ensuring optimal quality for various output formats. Motion Graphics Projects: Develop practical motion graphics projects, including motion sequences, animated logos, and title sequences, showcasing creativity and technical proficiency. Creative Problem-Solving: Enhance problem-solving skills through hands-on projects, allowing participants to tackle real-world motion graphics challenges effectively. Industry-Standard Tools: Gain proficiency in using industry-standard software tools - 3ds Max and After Effects - essential for careers in animation, visual effects, and motion graphics. Professional Portfolio: Create a compelling portfolio of motion graphics work, showcasing diverse skills and creativity, essential for professional opportunities in the field. Effective Collaboration: Develop teamwork and communication skills by collaborating on motion graphics projects, fostering a collaborative and creative working environment. Confidence and Expertise: Build confidence in applying animation principles, compositing techniques, and visual effects skills, enabling participants to approach complex projects with confidence and creativity. Download Adobe After Effects. Download Autodesk 3ds max. Skills Acquired: Advanced 3D Modeling: Master the intricacies of 3D object creation and manipulation in 3ds Max. Visual Effects Creation: Learn the art of crafting compelling visual effects using After Effects. Texturing and Lighting: Understand texturing techniques and lighting principles for realistic 3D scenes. Animation Techniques: Develop skills in animating 3D models and adding dynamic motion to visual effects. Job Opportunities: 3D Modeler: Create detailed and realistic 3D models for various industries. Visual Effects Artist: Work in film, TV, or advertising, creating stunning visual effects sequences. Motion Graphics Designer: Design animated graphics and visual elements for videos and multimedia projects. Game Designer: Contribute to game development by creating 3D assets and visual effects. Video Editor: Enhance videos with professional visual effects and animations. Step into Personalized Learning! Why Us? Discover the Advantages: Tailored One-on-One Training: Experience individualized coaching from skilled architects and designers, either in-person at (SW96DE) or through live online sessions, available Monday to Saturday, 9 am to 7 pm. Customized Tutorials: Take home exclusive video tutorials crafted to elevate your learning experience. Comprehensive Learning Resources: Access a digital reference book for thorough revision, ensuring a deep understanding of every concept. Free Ongoing Support: Enjoy continuous post-course assistance via phone or email, ensuring your success even after class completion. Flexible Syllabus: We tailor the syllabus and projects to your specific needs, ensuring focused learning on what matters most to you. Official Certificate: Certificate upon course completion. Why Us? Individualized Learning Support: Our courses, ranging from 10 to 120 hours, offer unwavering assistance at every stage. With personalized homework assignments and free post-course support, we guide you toward mastering software with unmatched expertise. Personal Attention, No Crowded Classrooms: Bid farewell to overcrowded classrooms. Experience the intimacy of one-on-one learning, ensuring you receive the undivided attention you deserve in a confident and comfortable environment. Financial Flexibility: Embarking on your educational journey shouldn't strain your finances. We offer diverse payment plans tailored to your needs. Explore available options and begin your learning adventure today. Expert Instructors, Real-world Experience: Our instructors, chosen for their industry expertise and passion for teaching, are dedicated to imparting invaluable skills to eager learners.