49 Courses delivered Live Online

Level 2 Health and Safety in the Workplace Course Overview This Level 2 Health and Safety in the Workplace course provides essential knowledge for maintaining a safe and compliant working environment across various industries. Learners will gain a thorough understanding of key health and safety principles, legal responsibilities, risk assessment techniques, and emergency procedures. Designed to equip individuals with the confidence and awareness to identify hazards and implement control measures, this course supports improved workplace safety culture. Upon completion, learners will be able to recognise common risks, understand health and safety legislation, and contribute effectively to creating safer workspaces, making it valuable for both new starters and those seeking to enhance their professional skills. Course Description This course covers fundamental topics including workplace hazards, risk management, fire safety, manual handling, and reporting procedures. Learners will explore health and safety legislation and the roles and responsibilities of employers and employees. The content is delivered through clear explanations and structured learning, enabling learners to develop critical awareness of how to maintain safe environments. Skills gained include hazard identification, risk evaluation, and understanding of preventative strategies, all essential for fostering compliance and wellbeing at work. Suitable for a broad range of sectors, the course offers comprehensive knowledge that supports personal development and prepares learners for further progression in health and safety or related fields. Level 2 Health and Safety in the Workplace Curriculum Module 01: Level 2 Health and Safety in the Workplace Curriculum (See full curriculum) Who is this course for? Individuals seeking to improve workplace safety awareness. Professionals aiming to develop their health and safety knowledge. Beginners interested in health and safety fundamentals. Employees required to meet compliance standards in any sector. Career Path Health and Safety Assistant Workplace Safety Coordinator Facilities Manager Construction Site Worker Administrative roles with health and safety responsibilities Entry-level positions in manufacturing, retail, and office environments

Course Overview The Portuguese Language Course for Beginners is designed to introduce learners to the essentials of the Portuguese language, equipping them with the ability to communicate confidently in everyday situations. This course covers key aspects such as greetings, basic vocabulary, sentence structure, and conversational skills. Whether you are preparing for travel, work, or personal enrichment, this course provides a strong foundation for further language development. By the end of the course, learners will have gained the competence to understand and use common Portuguese expressions, engage in simple conversations, and appreciate the cultural nuances of Portuguese-speaking countries. With its clear structure and engaging approach, this course offers practical value by enhancing communication skills, boosting cultural understanding, and opening up new personal and professional opportunities. Course Description The Portuguese Language Course for Beginners offers a structured introduction to the language through a series of focused lessons. Learners will explore essential topics including basic grammar, vocabulary building, pronunciation techniques, and conversational etiquette. Each section of the course is designed to enhance comprehension and speaking abilities, fostering a gradual progression towards language confidence. Learners will also gain insights into Portuguese culture, helping them to apply their language skills in real-world contexts with sensitivity and awareness. The course combines interactive exercises, audio support, and accessible content to ensure an enriching learning experience. Upon completion, learners will have developed the linguistic tools necessary to engage in everyday Portuguese conversations, navigate simple social and professional interactions, and lay the groundwork for further language study. The course is ideal for those seeking a reliable and well-rounded entry point into Portuguese language acquisition. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 (See full curriculum) Who is this course for? Individuals seeking to communicate effectively in Portuguese during travel or relocation. Professionals aiming to expand career opportunities in Portuguese-speaking markets. Beginners with an interest in learning a new language for cultural enrichment. Students or enthusiasts looking to build foundational language skills for academic or personal growth. Career Path Translator or Interpreter (Entry-Level) Customer Service Representative in multilingual environments Travel and Tourism Assistant International Sales or Business Support Officer Language Tutor (Beginner Level) Cultural Exchange Programme Coordinator

Certificate in HVAC Fundamentals Course Overview The "Certificate in HVAC Fundamentals" provides a comprehensive introduction to the world of Heating, Ventilation, and Air Conditioning (HVAC) systems. This course is designed to give learners a strong foundation in the essential principles and concepts of HVAC technology. It covers the core aspects of heat flow, psychrometrics, HVAC systems, and their specific components. The practical value of this course lies in its ability to equip learners with the knowledge required to understand, evaluate, and manage HVAC systems efficiently. Upon completion, learners will have gained a well-rounded understanding of HVAC systems, enabling them to pursue further study or entry-level roles in the industry. Course Description The "Certificate in HVAC Fundamentals" explores the critical components and functions of HVAC systems in depth. Learners will cover topics such as heat flow, psychrometrics, and the various systems used for heating, cooling, and ventilation. The course also examines air conditioning systems, indoor air quality, and HVAC system selection. Through a structured learning experience, students will gain the skills needed to understand HVAC system specifications and how to maintain optimal system performance. By the end of this course, learners will be able to analyse system components, understand airflow principles, and select appropriate HVAC systems for different environments. The course is suitable for those looking to build a solid foundation for a career in the HVAC industry. Certificate in HVAC Fundamentals Curriculum Module 01: Introduction to Heating, Ventilation & Air Conditioning (HVAC) Module 02: Heat Flow Module 03: Psychrometrics Module 04: HVAC Systems Module 05: Heating Module 06: Air Conditioning Systems for HVAC Technicians Module 07: Ventilation and Indoor Air Quality Module 08: HVAC System Selection (See full curriculum) Who is this course for? Individuals seeking to understand HVAC systems. Professionals aiming to enhance their HVAC knowledge for career progression. Beginners with an interest in the HVAC industry. Anyone looking to enter the building systems or maintenance sectors. Career Path HVAC Technician Building Systems Engineer Energy Efficiency Consultant HVAC System Designer Facilities Maintenance Coordinator

Course Overview The Basics of Dog Grooming course offers a comprehensive introduction to the essential principles and practices of grooming dogs effectively and safely. Designed to equip learners with a strong foundation, this course explores every aspect of the grooming process, from the historical importance of grooming to modern health assessments and the correct use of grooming tools. By completing this course, learners will develop the confidence and knowledge to approach dog grooming with professionalism and care. The practical value lies in understanding how grooming contributes to animal wellbeing, hygiene, and overall appearance. Learners will gain insights into basic grooming techniques, handling grooming-related emergencies, and maintaining high standards of safety and comfort for pets. Whether for personal development or professional ambition, this course lays the groundwork for future expertise in dog grooming, enhancing career prospects and personal enrichment. Course Description The Basics of Dog Grooming course delves deeper into the knowledge and techniques required for effective grooming practices. It begins with an exploration of the history and purpose of grooming, highlighting its role in maintaining canine health and appearance. Learners will progress through essential topics such as conducting pre-grooming health assessments, preparing the grooming area, and selecting the appropriate tools and equipment. The course then covers core grooming techniques, providing guidance on coat maintenance, nail trimming, and ear cleaning. Attention is also given to managing grooming emergencies, ensuring that learners are prepared for unexpected challenges. Throughout the course, participants will build key competencies needed to support canine welfare, hygiene, and presentation. Delivered in a clear and structured format, the course ensures learners gain the theoretical understanding necessary to pursue further training or entry-level roles within the dog grooming industry. Course Modules Module 01: History and Purpose of Dog Grooming Module 02: Pre-Grooming Health Assessment Module 03: Prepping the Grooming Area Module 04: Required Tools and Equipments for Grooming Module 05: Basic Grooming Techniques Module 06: Grooming Emergencies (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge of dog grooming and pet care. Professionals aiming to strengthen their foundational skills within the animal care industry. Beginners with an interest in entering the field of dog grooming and canine wellbeing. Pet owners looking to better understand grooming practices for their own dogs. Career Path Dog Grooming Assistant Professional Dog Groomer (after further study and certification) Pet Care Specialist Animal Welfare Worker Canine Beauty Consultant Pet Spa or Grooming Salon Employee

Course Overview The Phlebotomy Diploma offers a comprehensive insight into the skills and knowledge essential for working within healthcare environments that require blood collection. This course provides learners with a thorough understanding of blood circulation, the use of specialist phlebotomy equipment, and the importance of quality control and infection prevention. By studying the stages of venipuncture, dermal puncture techniques, and the handling of complications, learners will develop the theoretical expertise to support clinical teams effectively. Ideal for those pursuing healthcare careers or aiming to strengthen their clinical knowledge, this diploma ensures learners are well-prepared to meet industry standards. Upon completion, students will possess a strong foundation in safe blood collection procedures, patient care considerations, and quality management, equipping them for future professional success in the healthcare sector. Course Description The Phlebotomy Diploma delves into the fundamental principles and practices underpinning blood collection and specimen handling. Learners will explore the human circulatory system, understand the function and composition of blood, and become familiar with the various types of phlebotomy equipment used in clinical settings. Topics include routine and special blood collection procedures, managing complications during venipuncture, infection control measures, and ensuring quality in phlebotomy services. Designed to provide a structured and engaging learning experience, the course supports the development of essential theoretical skills needed to perform safe and accurate blood draws. Learners will gain valuable insights into healthcare regulations, risk management protocols, and best practices for quality assurance. Whether seeking to enhance a healthcare career or build a foundation for further clinical training, participants will finish the course with a deep understanding of modern phlebotomy practices and patient-centred care. Course Modules Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management (See full curriculum) Who is this course for? Individuals seeking to pursue a career in healthcare support services. Professionals aiming to enhance their clinical knowledge and expertise. Beginners with an interest in phlebotomy, healthcare, and medical sciences. Career changers looking to enter the healthcare industry. Employers wishing to upskill their staff in healthcare environments. Career Path Phlebotomist Healthcare Assistant Medical Laboratory Assistant Clinical Support Worker Blood Donation Specialist Healthcare Administration Roles (related to specimen handling) Laboratory Technician (entry-level)

Course Overview The Spanish Language Course for Beginners offers a comprehensive introduction to the fundamentals of Spanish, designed to build confidence in speaking, listening, reading, and writing. Throughout the course, learners will explore essential vocabulary, grammar structures, conversational phrases, and cultural insights, enabling them to engage in everyday communication. Whether for travel, work, or personal enrichment, this course provides valuable linguistic skills that can open doors to new opportunities and global connections. By the end of the programme, learners will be able to hold basic conversations, understand common expressions, and construct simple sentences with ease. The course is structured to encourage gradual progression, ensuring that each topic builds upon the last to create a strong language foundation. With its learner-friendly approach, this course is ideal for anyone wishing to begin their Spanish learning journey and gain skills that are applicable in real-world settings and further language studies. Course Description This Spanish Language Course for Beginners delves into key topics such as basic greetings, introductions, numbers, common verbs, sentence construction, and everyday conversational scenarios. Learners will engage with structured lessons that combine vocabulary acquisition with grammar explanations, pronunciation tips, and listening exercises. The course also integrates cultural elements, offering valuable context about Spanish-speaking countries and customs, enhancing both language and intercultural competence. Through a thoughtfully designed curriculum, participants will develop fundamental skills in reading short texts, writing simple paragraphs, and participating in elementary conversations. The learning experience is designed to be engaging and accessible, with clear progression from simple to more complex structures. Learners will gain the essential knowledge required to communicate at a beginner level, setting a strong foundation for further study or interaction in Spanish-speaking environments. Whether for travel, academic aspirations, or broadening global understanding, this course offers a highly rewarding learning opportunity. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 Module 05: Lesson 5 Module 06: Lesson 6 Module 07: Lesson 7 Module 08: Lesson 8 Module 09: Lesson 9 (See full curriculum) Who is this course for? Individuals seeking to develop conversational Spanish skills for travel, work, or social purposes. Professionals aiming to enhance their language abilities for career advancement or global collaboration. Beginners with an interest in learning a new language and exploring Spanish culture. Students preparing for further education in Spanish language studies. Enthusiasts wishing to build a multilingual skill set to enrich personal or professional life. Career Path Customer service roles within multinational companies. Hospitality and tourism industries. Language support roles in education and administrative sectors. Community liaison and outreach positions in diverse communities. Entry-level translation and interpretation services. International business and cultural exchange programmes.

Course Overview This comprehensive Microsoft Office course provides an in-depth understanding of the core Office applications—Word, Excel, PowerPoint, and Access. Designed to develop essential digital skills, it equips learners with the ability to navigate each program with confidence, improving document creation, data management, presentations, and database handling. Covering both foundational and advanced features, the course is ideal for those looking to boost their efficiency in a variety of business and administrative contexts. By the end of the course, learners will have the capability to produce professional documents, organise data in spreadsheets, create impactful presentations, and manage information through databases. This structured training ensures clarity in using Microsoft Office tools to support workplace productivity and enhance employability across multiple sectors. Course Description This course explores the full functionality of Microsoft Word, Excel, PowerPoint, and Access—focusing on both classic and new features of the 2019 versions. Learners will begin with the essentials, such as creating and formatting documents, performing calculations in spreadsheets, and developing effective slide presentations. As the modules progress, learners will delve into more detailed features, including managing lists, inserting graphics, handling data queries, and designing user-friendly reports. The training also includes familiarisation with the interface and workflow improvements in each application, offering structured, sequential guidance. Ideal for office professionals, jobseekers, and administrative staff, the course enhances digital fluency and enables learners to carry out a wide range of clerical and operational tasks using the Microsoft Office suite. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their office software knowledge for employment. Professionals aiming to upgrade their digital skills in a business setting. Beginners with an interest in learning Microsoft Office applications. Jobseekers and administrative workers looking to strengthen their CVs. Career Path Administrative Assistant Data Entry Officer Office Manager Project Coordinator Personal Assistant Executive Support Roles Customer Service Representative Database Administrator (Entry-Level)

In life, change is the only constant. Whether it's a life event, relationship breakdown, a career pivot, a lifestyle shift, or a personal transformation, navigating these require more than just adaptability – it demands resilience. Change is Inevitable, but Triumph is Optional! Imagine facing any hurdle with unwavering strength, turning setbacks into stepping stones, and emerging from challenges empowered with a new sense of self and what you are capable of. That's the essence of resilience, and it's the key to mastering personal change. Let go of fear and embrace the power of resilience. Resilience in motion is a transformative journey. I will guide you through the art of bouncing back, not just to where you were, but to a place of newfound strength and wisdom. What is resilience? There are many definitions of resilience out there, but my go to is ... "Resilience is the ability to thrive no matter what the elements throw at us and bounce back from those situations positively and stronger." ~ mindmatters. Myth: Resilience is something you either have or you don't. Firstly, resilience is not something we are born with, it’s something we learn to build through commitment, practice, insight and adaption. It doesn’t mean we are immune to stress or struggle, it means we have learned to ride the waves with strength and clarity. If we constantly navigate calm waters, we will never experience what is possible in life. However, if we ready ourselves to face the storms, we emerge stronger, braver, and wiser. What could resilience look like and feel like for you? When we feel resilient we wake up refreshed and ready for the day. We are powered by our commitment to a healthy lifestyle. In turn, this enables us to be in our optimal performance zone. We are clear about where we are going in life and when we encounter a problem, it doesn't faze us as we view it as an opportunity to grow. Our ability to persevere is fueled by our health. It enables us to push through set backs and view the situation with optimism and, with our emotions in check, we can determine the triggers, process the emotion and respond appropriately vs just react. Then there is the other myth that resilient people do not need others. Resilient people do need others. Overtime, resilient people will have developed a support network that encompasses trust, reciprocity and commitment. If this is getting you thinking or inspiring you to increase your Pesonal Resilience, then you might want to read on. What could be in it for you? Unlock Transformation: Get to the root of what is draining your engergy and getting in the way of you being resilient and discover one area to focus on that will have the biggest positive impact on your life. We call this "the first domino effect". Composure: Feel steadier in the whirl of emotions that accompanies change, challenge, setbacks and stress and learn how to respond with intent and strength vs reactionary and emotionally. Adaptability: Create a personalised resilience roadmap that turns the unknown into growth. It will support you with navigating uncertainty and remain grounded to keep moving forward. Confidence that Sticks: Watch your self-trust grow as you navigate uncertainty with clarity and strength. Confidence is the result of your commitment to practice, learning and growing through your experiences. Supportive Relationships: Resilience isn't a solo journey. Discover the power of building your support network that builds and maintaints reciprical relationships to bolster your resilience and fuel your commitment to practice, learning and growing. What does the Resilience in Motion Experience look like? Step 1: Understand your Current Levels of Resilience By completing the Personal Resilience Indicator (PRI) Self-Assessment), you become aware of the different aspects that influence your personal resilience. This enables you to determine where you need to focus your attention and time in order to create change. This will form the foundation of your transormation journey. The Personal Resilience Indicator (PRI) is the latest neuroscience research in a single assessment and is the most comprehensive, scientifically validated resilience psychometric available today. Learn more about the Personal Resilience Indicator. Step 2: Maximise your Potential for Growth Building resilience is a gradual process, and as your coach, I place high importance on ensuring your unique needs and circumstances are central to our work together. I will partner with you in a thought-provoking and creative way to maximize your potential for growing through what you go through. Over 5 Coaching Sessions, we will leverage your desired goals, based on the outcomes and focus areas you identified in your PRI Self Assessment, and together, we’ll explore what becomes possible when you stop pushing through and instead start building personal resilience that feels grounded, genuine, and sustainable. Throughout this journey, we’ll tune into your natural rhythm, not rushing the beat, but aligning with your tempo to support lasting change and true confidence. Step 3: Navigating the Emotion & Commotion of Change When change happens to us, it can sometimes feel like we have been dumped in the middle of nowhere without the right equipment and knowledge to keep us safe and warm. Our stress response is activated and we become ruled by Fear, doubt and confusion due to the uncertainty we face. What we need is a map that will show us where we are along our change journey so we can engage our executive brain and think logically to determine where we need to get to. It's how we respond in these situations that decides whether we spiral or remain calm, grounded and moving forward. Change has a rhythm and there are a set of six predictable and sequential stages of change we all go through when change happens. I will introduce you to a cyle that will provide you with clarity about your thoughts, feelings and behaviours. You will begin to feel the beat behind your experience and form new insights that becomes a core part of your “resilience through change” survival kit, helping you recognise your place in the journey and respond with intention and purpose vs just instinct. The Foundations of my work - Experience into Action With a 30+ year career in the technology industry, my experience spans Customer Services, Learning and Development, Change and Transformation, Customer Loyalty, and Global Leadership Development. As a seasoned coach of over 20 years, I have had the privilage of supporting individuals in roles from Executive Leadership to entry level Early in Careers, globally, and one thing I have learned is that personal resilience is not a nice to have, it’s a necessity. My professional credentials include: Certified Personal Resilience Indicator Master Practitioner withMindMatters Certificate in Neurobiology with the University of Chicago (Coursera) Award Winning Coach: Cisco Coaching Excellence Award Advanced Change Management Certified with PROSCI Certified Trainer and Facilitator for The Change Cycle Are you ready to grow through what you go through? Take the First Step You don't need to have it all figured out. You just need to be curious about what might be possible when you stop pushing through and start feeling truly supported. Let's start with a conversation. Whether you are facing stress and burnout, a life transition, or a new role, I'd appreciate hearing your story and we can explore how I could support you. Get in touch to schedule a discovery call today.

What you'll learn Learn the fundamentals of digital marketing and e-commerce to gain the skills needed to land an entry-level job Attract and engage customers through digital marketing channels like search and email Measure marketing performance through analytics and present insights Build e-commerce stores, analyze online performance, and grow customer loyalty