Courses delivered Live Online

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

Quick Summary Fire safety needs to be taken seriously at all times This course is great for an annual refresher of pre-existing training This short course will give you the skills and knowledge to protect your home and work environment from general fire safety hazards Duration: 2 hrs Run via Virtual Classroom Please bear with us while we update this webpage. If you would like more information, please contact us!

This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.After the successful completion of the course, you will be able to learn about the following, Workforce Management in Organizations: Basic Concept & Role of HR in Organization. Job Design In Organization. HR Strategies: The Performance Management System. The Performance Management Cycle. Work Environment: Communication framework. Conflict Resolution. Psychological Environment: Employees wellbeing. Employee Wellbeing Programme. By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent. The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Corporate Work Environment Self-paced pre-recorded learning content on this topic. Corporate Work Environment Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. HR Manager Employee Relations Specialist Diversity and Inclusion Manager Training and Development Manager Occupational Health and Safety Specialist Compensation and Benefits Specialist Talent Acquisition Manager Organizational Development Consultant Employee Engagement Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Change Management Practitioner: Virtual In-House Training A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management™ approaches and techniques to a real change initiative; however, s/he may not be sufficiently skilled to do this appropriately for all situations. His/her individual Change Management expertise, complexity of the change initiative, and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. This course will further develop some of the knowledge of Change Management learned during the Foundation certification. You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment. A major challenge with change is making it stick. The course will show how to sustain change by understanding the levers for change, models of adoption, and reinforcing systems. This course also prepares you for the APMG Change Management Practitioner exam. Given that a primary course goal is to achieve the Practitioner Certification, daily homework assignments and practice exams will be provided. The Practitioner-level exam is taken at the end of the second day of the Traditional Classroom course.

Enroll in this bundle to strengthen your workplace safety, emergency response, hygiene practices, and data protection skills. With these 4 courses and 25 hours of learning, you'll be equipped to create a secure and healthy work environment, ensuring the well-being of your employees and the integrity of sensitive information. Ensure workplace safety with our Health and Safety at Workplace course. Be prepared for emergencies with Emergency First Aid training. Maintain a clean and hygienic work environment with Workplace Hygiene. Protect sensitive data and ensure compliance with Workplace Monitoring and Data Protection. Learn essential protocols and practices to prevent workplace accidents. Acquire life-saving skills to handle emergencies and provide first aid. Implement effective hygiene practices to promote a healthy work environment. Develop the knowledge and strategies to safeguard sensitive data and comply with data protection regulations. Prioritize the well-being of your employees and create a safe working environment. Be equipped to handle medical emergencies and provide immediate assistance. Promote cleanliness, prevent the spread of diseases, and maintain high hygiene standards. Ensure the security and integrity of sensitive information through monitoring and data protection measures. By enrolling in this course bundle, you'll gain comprehensive knowledge and skills. Enhance workplace safety, emergency response capabilities, hygiene practices, and data protection. Equip yourself with the necessary tools to create a secure and healthy work environment. Mitigate risks, protect your employees and sensitive data, and comply with regulations.

Conflict in the Workplace Settling clashes is vital for the capacity, all things considered. Clashes are unavoidable; how they're managed is discretionary. Clashes can either decrease profitability or establish an unfriendly work space, or they can be settled in a way which reinforces working connections. To get the best outcomes you need to realize how to move toward them. This course advises you precisely how to change negative experiences in the working environment into a helpful open door for development. This course has been made for the board, staff and anybody keen on having the information and abilities to determine work environment clashes. This course covers key subjects crucial to settling clashes. All the data depends on modern logical exploration, and has been effectively applied in the working environment to determine genuine clashes and is introduced in effectively reasonable language. The abilities, devices and information contained in this course are delineated with guides to help you handle the central ideas of compromise. Worksheets, tests, tests and intelligent activities are given to build up and help your learning. What you will realize: Step by step instructions to distinguish the essential drivers of contention inside the work environment The effect of contention in the work environment Step by step instructions to oversee strife in the work environment The significance of positive work environment practices Instructions to distinguish and appropriately resolve relational clashes in the working environment The most effective method to recognize distinctive correspondence styles and what they mean for work environment clashes The abilities expected to address clashes in the work environment Step by step instructions to manage irate individuals in a powerful and quiet way The most effective method to be self-assured and convey your requirements without animosity Instructions to make shared benefit goals which settle clashes and make agreement The most effective method to assume individual liability for compromise Advantages of taking this course: Advance an agreeable work space and lessen pressure in the work environment Have the option to certainly deal with troublesome relational clashes Increment efficiency, assurance and compatibility among partners Fabricate and support productive working connections Increment sympathy and relationship building abilities Taking this course has unmistakable time and asset benefits - lessening the huge time spent in pressure and struggle and supplanting it with the abilities and instruments to cooperate effortlessly.

Managing Workplace Violence Work environment viciousness is a grievous reality looked by most present day laborers. It can happen anyplace, including an office, retail store, manufacturing plant floor or even a customer's home. Everybody is affected paying little mind to position and pay, including culprits, casualties and witnesses. It can make pointless clash, stop efficiency and make an inconceivably harmful work environment for you and your staff. Administrators, representatives and friends proprietors the same have a commitment to study savagery in the working environment, alongside their duties to diminish the dangers and moderate the effect. This course gives you definite data about brutality in the working environment and how to manage it. We start by characterizing working environment savagery and incorporate a conversation about hazard factors and how to relieve them. Then, we survey the strategies you can use to keep savagery from happening inside the working environment. A discussion about working environment tormenting follows, which remembers definitions and the lawful commitments of managers for this respect. At long last, we talk about compromise and how to try those exercises. You Will Learn: The meaning of work environment viciousness and a few instances of how it can occur in the working environment Why you should institute safeguard measures The kind of protection estimates you can depend on to moderate the effect of work environment savagery The guidelines and guidelines overseeing working environment brutality Instructions to distinguish, address and decrease the dangers of working environment harassing Advantages of Taking This Course Getting familiar with how to make a protected working environment for you and your staff Your privileges and commitments as a business with regards to work environment wellbeing Instructions to manage the culprit of working environment brutality too as the means you can take to help the person in question The meaning of work environment tormenting and how it finds a way into your more prominent working environment viciousness avoidance plan Figuring out how to address and limit the effect of contention in your work environment

Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Early Years Description “The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”PETER DRUCKER. Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building. Communication is at the core of what you do; it’s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier. A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication. What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings? Would the following qualities make sense to you in describing your communication with staff, parents and your wider community? a high concern for both people and outcomes a style motivated by relationship building the flexibility to change leadership styles depending on the challenge the ability to follow as well as lead a team leadership style< able to communicate and engage the emotional support of staff quiet leadership with restraint, modesty and tenacity Perhaps you would add to or challenge this list of attributes? How do you deal with ‘yes buts’ and those who don’t do what you ask them to do? How do you motivate? How do you encourage? During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills. Testimonials Be the first to comment on this training… Learning Objectives To explore effective communication skills for leaders and managers Self reflection and feedback opportunities To develop and extend your repertoire of communication skills Deepen your understanding of team members who don’t do what you ask and expect them to do Who Is It For? Leaders and managers of schools, colleges and early years settings Course Content Exploration of typical challenging situations- skill practice Building Shared Vision for communication Opportunities to develop and extend your communication skills for leadership in a safe environment