7051 Courses delivered Live Online

Hospitality - Concierge Course Overview: This comprehensive course on Concierge Services equips learners with the essential skills and knowledge required to excel in the hospitality industry. Covering a range of concierge services, from customer care to handling emergency situations, it offers valuable insights into the role of a concierge within various service sectors. Learners will gain a thorough understanding of the necessary skills and principles to provide high-quality service, helping them build a solid foundation for a career in hospitality. By the end of the course, learners will have developed the competencies needed to operate efficiently and professionally within the dynamic environment of hotel and hospitality services. Course Description: The "Hospitality - Concierge" course provides a thorough exploration of the concierge service industry. It covers essential topics, including the various types of services offered by concierges, the required skills for success, and key principles for running a concierge service business. Learners will gain a deep understanding of customer service and the etiquettes required in a professional concierge environment. The course also prepares learners for managing emergency situations in the hospitality industry, ensuring they are well-equipped to handle any challenges that may arise. By completing this course, learners will be prepared for roles in customer service, hotel management, and other areas within hospitality, ensuring a high standard of service in their future careers. Hospitality - Concierge Curriculum: Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality. Professionals aiming to develop customer service and management skills. Beginners with an interest in concierge services or hotel management. Anyone looking to enhance their understanding of the hospitality sector. Career Path: Hotel Concierge Hospitality Customer Service Representative Front Desk Supervisor Concierge Manager Event Coordinator Travel and Tourism Industry Professional

Blockchain Project Management Training Course Overview This Blockchain Project Management Training course offers a comprehensive introduction to managing projects within the rapidly evolving blockchain and Web3 environments. It equips learners with essential knowledge of project and product management principles tailored specifically for blockchain technology. Participants will gain insights into the unique challenges and opportunities presented by Web3 projects, learning how to navigate this innovative landscape efficiently. By the end of the course, learners will be able to understand key concepts, develop management strategies, and prepare effectively for careers in the blockchain sector. This training is designed to enhance career prospects by providing relevant skills aligned with current industry demands. Course Description This course delves deeply into the fundamentals of project and product management in the context of blockchain technology and Web3. Topics include understanding the roles and responsibilities of a Web3 project manager, critical considerations when overseeing blockchain initiatives, and strategies for securing employment in the blockchain sector. Learners will explore how to manage complex, decentralised projects, balancing technical requirements with business objectives. The course delivers a structured learning experience that sharpens analytical and organisational abilities, helping participants become confident and competent in blockchain project environments. Delivered in clear UK English, this course prepares learners to contribute effectively within one of the most innovative and fast-growing industries today. Blockchain Project Management Training Curriculum Module 01: Introduction Module 02: Project / Product Management in Web Module 03: Important Things to Remember about being a Web3 PM Module 04: Getting a Job in Web3 Module 05: End Notes (See full curriculum) Who Is This Course For? Individuals seeking to understand blockchain project management fundamentals. Professionals aiming to develop a career in blockchain or Web3 project management. Beginners with an interest in blockchain technology and digital innovation. Project managers transitioning into emerging technologies and decentralised systems. Career Path Blockchain Project Manager Web3 Product Manager Digital Transformation Specialist Decentralised Application (dApp) Coordinator Blockchain Consultant

Microsoft Power BI Masterclass 2021 Course Overview: The "Microsoft Power BI Masterclass 2021" provides learners with the skills to become proficient in data analysis and visualization using Power BI. This comprehensive course covers the core functionalities of Power BI, from data preparation and transformation to creating impactful reports and dashboards. Learners will gain valuable insights into data modelling, visualisation, and the use of DAX for advanced calculations. By the end of the course, participants will be able to apply their knowledge to real-world projects, improving their ability to communicate data-driven insights effectively. This course is ideal for professionals and beginners who want to leverage Power BI to unlock the potential of their data. Course Description: This masterclass delves into the essential features of Microsoft Power BI, guiding learners through every stage of data analysis. Starting with project setup and data transformation in the Query Editor, the course progresses to advanced topics such as DAX functions and data storytelling. Learners will explore how to build data models, create dashboards, and employ Python in Power BI to enhance their reports. The course also covers Power BI Service for cloud-based analytics, row-level security for data protection, and integrating additional data sources. With a focus on empowering users to communicate insights clearly, the course ensures learners gain the expertise to manage data efficiently, make informed decisions, and stay up to date with evolving tools and features. Microsoft Power BI Masterclass 2021 Curriculum: Module 01: Introduction Module 02: Preparing our Project Module 03: Data Transformation - The Query Editor Module 04: Data Transformation - Advanced Module 05: Creating a Data Model Module 06: Data Visualization Module 07: Power BI & Python Module 08: Storytelling with Data Module 09: DAX - The Essentials Module 10: DAX - The CALCULATE function Module 11: Power BI Service - Power BI Cloud Module 12: Row-Level Security Module 13: More data sources Module 14: Next steps to improve & stay up to date (See full curriculum) Who is this course for? Individuals seeking to enhance their data analysis skills. Professionals aiming to advance their data visualization expertise. Beginners with an interest in data science or business analytics. Business analysts or data professionals looking to upskill in Power BI. Career Path: Data Analyst Business Intelligence Analyst Data Scientist Power BI Developer Reporting Analyst Data Visualisation Expert

Airport Customer Service and Operations Course Overview This course provides a comprehensive introduction to airport customer service and operational functions essential for smooth airport management. Learners will explore key areas such as passenger service, airport facilities, security protocols, emergency procedures, and weather-related operations. Designed to enhance understanding of both customer-facing roles and behind-the-scenes airport activities, the course equips participants with the knowledge to contribute effectively in a dynamic aviation environment. Upon completion, learners will be confident in identifying airport components, handling security operations, managing emergency situations, and appreciating sustainability initiatives, preparing them for diverse roles within the airport industry. Course Description Delving deeper into the multifaceted operations of airports, this course covers vital topics from the fundamentals of customer service to the complexities of airport infrastructure and security management. Learners will gain insight into the coordination required for effective security operations and the protocols followed during aircraft and airport emergencies. The course also addresses the impact of weather control and the growing importance of sustainable practices in airport operations. Through a structured and detailed learning experience, participants will develop the skills to support operational efficiency and deliver exceptional service within the fast-paced aviation sector, enhancing both personal competence and career potential. Airport Customer Service and Operations Curriculum Module 01: Airport Customer Service Module 02: Airport Components Module 03: Security Operations Module 04: Airport and Aircraft Emergency Situations Module 05: Weather Control Operations Module 06: Sustainable Airport Operation (See full curriculum) Who Is This Course For? Individuals seeking to build a career in airport customer service and operations. Professionals aiming to enhance their knowledge of airport management and security. Beginners with an interest in aviation and airport industry roles. Those planning to work in airport administration, passenger assistance, or related sectors. Career Path Airport Customer Service Agent Airport Operations Coordinator Security Officer in Aviation Emergency Response Officer Weather Operations Specialist Sustainability Coordinator in Airport Management

Laughter Therapy Course Overview Laughter Therapy is a unique and engaging course that explores the therapeutic power of laughter. Designed to enhance both mental and physical well-being, this course introduces learners to the principles and practices of laughter therapy. Participants will explore the science of humour and laughter, techniques to incorporate laughter into daily life, and how it can be used to improve relationships, emotional health, and overall happiness. By the end of the course, learners will understand the benefits of laughter on the brain and body, and be equipped with the tools to integrate laughter therapy into personal or professional settings. This course is suitable for those looking to improve their health and well-being or explore a new avenue for therapy and personal growth. Course Description In this course, learners will delve into various aspects of laughter therapy, starting with an introduction to its origins and principles. The course covers the science of humour, the physical and emotional benefits of laughter, and practical laughter techniques for stress relief, mental clarity, and social connection. Learners will gain insight into how laughter therapy can be used in diverse settings, from mental health care to workplace environments. Topics include understanding the physiological response to laughter, techniques to induce laughter, and the ways laughter can be applied to support different populations, including those with chronic illness, mental health issues, or stress. By the end of this course, learners will have gained knowledge on integrating laughter therapy into their daily lives or professional practices to enhance mental health, foster positive social environments, and improve overall well-being. Laughter Therapy Curriculum Module 01: Introduction to Laughter Therapy Module 02: Understanding Humour and Laughter Module 03: Techniques and Exercises for Laughter Module 04: Brain and Body Benefits Module 05: Laughter for Mental and Emotional Well-being Module 06: Laughter in Relationships and Social Settings Module 07: Laughter Therapy for Specific Populations Module 08: Integrating Laughter Therapy into Practise (See full curriculum) Who is this course for? Individuals seeking to improve their mental and emotional well-being. Professionals aiming to integrate laughter therapy into their practices. Beginners with an interest in laughter therapy or alternative therapeutic practices. Those seeking a new method to enhance their social interactions and relationships. Career Path Laughter Therapist Mental Health Professional Social Worker Well-being Coach Workplace Wellness Coordinator Community Health Facilitator

PowerPoint Presentation Course Overview This PowerPoint Presentation course is designed to equip learners with the skills to create impactful and visually engaging presentations. The course covers essential elements such as structuring content, integrating multimedia, and applying design principles to enhance presentation effectiveness. Learners will understand how to communicate ideas clearly through slide design and develop a polished, professional presentation style. By the end of the course, participants will be capable of creating presentations that are not only visually appealing but also coherent and persuasive. Course Description In this comprehensive course, learners will explore core principles of PowerPoint presentation design. Topics include crafting clear narratives, choosing effective visual elements, adding multimedia to support key messages, and mastering slide layouts for clarity. Learners will also gain knowledge in using PowerPoint’s advanced features like animations and transitions. The course ensures that learners are able to produce well-structured and aesthetically pleasing presentations suitable for various audiences. Throughout, learners will refine their presentation skills to deliver messages that are both impactful and professional, preparing them for any professional setting. PowerPoint Presentation Curriculum Module 01: Introduction and Welcome Module 02: Map Out Your Message Module 03: Add Variety to Your Visuals (See full curriculum) Who is this course for? Individuals seeking to enhance their presentation skills. Professionals aiming to improve their communication abilities. Beginners with an interest in presentation design. Anyone looking to create effective and engaging PowerPoint presentations. Career Path Corporate Presentations Specialist Marketing or Sales Professional Project Manager Event Coordinator Business Consultant

Self Defense with Capoeira Martial Art Course Overview: The "Self Defense with Capoeira Martial Art" course offers a comprehensive introduction to the Brazilian martial art of Capoeira, focusing on defence techniques, movement coordination, and strategic attack methods. This course provides learners with the essential skills to defend themselves using fluid and creative Capoeira movements, along with an understanding of the cultural aspects of the martial art. Through engaging content, participants will develop strength, agility, and awareness, while learning how to react effectively in various self-defense situations. By the end of this course, learners will have the confidence and ability to use Capoeira techniques for personal protection and self-assurance. Course Description: This course covers key aspects of Capoeira, a unique martial art that blends dance, acrobatics, and combat. Learners will explore the core principles of defence and attack, learning to execute fundamental movements with precision. Topics include understanding Capoeira’s historical context, mastering fluid transitions between movements, and combining defensive and offensive strategies. By engaging with the structured content, learners will enhance their agility, flexibility, and ability to assess and react to potential threats. The course is designed to provide learners with a deeper understanding of Capoeira while building physical and mental resilience. As learners progress, they will gain the tools to incorporate Capoeira into their daily routine for improved fitness and self-defense capabilities. Self Defense with Capoeira Martial Art Curriculum: Module 01: Section 01: Introduction Module 02: Section 02: Defense and Attack ‘defesa e ataque’ Module 03: Section 03: Combinations (See full curriculum) Who is this course for? Individuals seeking to improve personal fitness and self-defense skills. Professionals aiming to enhance their physical capabilities and body awareness. Beginners with an interest in learning Capoeira or martial arts. Anyone looking to build confidence and physical resilience. Career Path: Martial Arts Instructor Personal Trainer or Fitness Coach Security Personnel Sports Coach Fitness Enthusiast in self-defense-oriented professions

Diary Management Course Overview This Diary Management course offers comprehensive training on effectively organising and managing personal and professional schedules. Learners will explore essential techniques for scheduling appointments, prioritising tasks, and optimising time use to enhance productivity. The course emphasises the development of strong organisational skills, enabling learners to efficiently handle daily commitments and improve workflow. By mastering diary management, participants will gain confidence in managing multiple responsibilities, meeting deadlines, and maintaining clear records. This course is valuable for anyone looking to streamline their time management and improve administrative efficiency in any professional setting. Course Description This course delves into the key components of diary management, including methods for note-taking, scheduling, task tracking, and using digital tools designed to support organisation. Participants will learn how to structure their diaries effectively to accommodate varied responsibilities, manage interruptions, and maintain focus on priorities. The learning experience incorporates techniques for using popular note-taking programmes and digital calendars, ensuring learners can integrate modern technology into their daily routines. Throughout the course, individuals will build skills in time optimisation and discover practical strategies to enhance their organisational capabilities, ultimately supporting improved professional performance and personal productivity. Diary Management Curriculum Module 01: Introduction to Diary Management Module 02: Taking and Organising Notes Module 03: Scheduling and Time Optimisation Module 04: Keeping Track of Tasks Module 05: Note-Taking Programs Module 07: Diary Management Tricks and Optimisation (See full curriculum) Who is this course for? Individuals seeking to improve their time and schedule management skills. Professionals aiming to enhance their organisational and administrative abilities. Beginners with an interest in developing effective diary and task management. Administrative assistants and office workers looking to boost efficiency. Career Path Personal Assistant Office Manager Executive Secretary Administrative Coordinator Project Administrator

Leadership Skills Training Course Overview This Leadership Skills Training course is designed to equip learners with the essential skills and knowledge required to lead effectively in today's dynamic work environments. The course covers core leadership concepts and strategies, from foundational tips to advanced techniques for enhancing leadership effectiveness. Learners will gain valuable insights into leadership styles, decision-making, team management, and motivating others. By the end of the course, participants will be able to apply these leadership skills to foster collaboration, drive performance, and navigate challenges with confidence. The course is ideal for individuals looking to enhance their leadership abilities and prepare for higher levels of responsibility in their careers. Course Description This comprehensive Leadership Skills Training course provides learners with a deep dive into the key principles of leadership. It covers topics such as foundational leadership concepts, cutting-edge leadership techniques, and strategies to elevate one's leadership approach at various levels. The course also explores practical leadership applications, including how to handle challenges, inspire teams, and make informed decisions. As learners progress through the modules, they will develop a well-rounded leadership style, suitable for managing diverse teams, resolving conflicts, and driving organisational success. The course concludes with insights for wise leadership, emphasising long-term growth and sustainable leadership practices. Participants will leave with the confidence and expertise to step into leadership roles across multiple industries. Leadership Skills Training Curriculum Module 01: Introduction Module 02: Foundational Concepts For Leaders Module 03: Powerful Cutting-Edge Leadership Tips - Foundational Module 04: Powerful Cutting-Edge Leadership Tips - Intermediate Module 05: Powerful Cutting-Edge Leadership Tips - Advanced Module 06: Final Thoughts For Wise Leaders (See full curriculum) Who is this course for? Individuals seeking to enhance their leadership capabilities. Professionals aiming to advance in leadership roles. Beginners with an interest in leadership and management. Managers looking to improve their leadership effectiveness. Career Path Team Leader Department Manager Project Manager Operations Manager Senior Leadership Roles

Estate Agent Diploma Course Overview The Estate Agent Diploma is designed for individuals looking to develop a comprehensive understanding of the property industry. This course covers key areas such as property law, valuation techniques, and the process of buying and selling properties. Learners will gain insight into the daily responsibilities of estate agents, including client relations, property marketing, and market analysis. The course offers a valuable foundation for those looking to enter the real estate sector, providing the knowledge required to pursue a career as an estate agent. By the end of the course, learners will be equipped with the essential skills needed to navigate the property market with confidence. Course Description This diploma course offers in-depth coverage of various aspects of estate agency work, including property laws, valuation practices, and the sale and purchase process. Learners will explore topics such as client communication, marketing strategies, and legal obligations, ensuring they have a well-rounded knowledge of the industry. The course materials are structured to provide a clear understanding of market trends, the role of estate agents, and customer service in real estate. Throughout the course, learners will gain the skills necessary to work effectively in the property sector, including key insights into the regulatory environment and professional ethics. Estate Agent Diploma Curriculum Module 01: Introduction to Estate Agency Module 02: Property Law and Regulations Module 03: Understanding Property Valuation Module 04: The Buying and Selling Process Module 05: Marketing and Advertising Properties Module 06: Client Communication and Negotiation Module 07: Managing Property Listings and Viewings Module 08: Professional Ethics and Industry Standards (See full curriculum) Who is this course for? Individuals seeking to pursue a career in estate agency. Professionals aiming to enhance their skills in property sales and management. Beginners with an interest in the property industry. Those looking to understand the legal and regulatory aspects of property transactions. Career Path Estate Agent Property Manager Lettings Agent Real Estate Consultant Property Sales Negotiator