5416 Courses delivered Live Online

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal

The main subject areas of the course are: Good practice in asbestos removal or remediation Asbestos Removal Control Plans Air sampling for asbestos Enclosures, clearance air monitoring and reporting

This confidentially & effective record keeping training course is aimed at assisting staff to understand what is expected of them regarding confidentiality, maintaining accurate up to date records and documents.

This course is developed for care staff and volunteers to raise awareness of the causes of incontinence, the use of continence aids and promotion of good practice.

The main subject areas of the course are: Good practice in asbestos removal or remediation Asbestos Removal Control Plans Air sampling for asbestos Enclosures, clearance air monitoring and reporting

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.

The main subject areas of the course are: Good practice in asbestos removal or remediation Asbestos Removal Control Plans Air sampling for asbestos Enclosures, clearance air monitoring and reporting

This course will explore ways to support and enhance the quality of care provided to the individual approaching end of life, their families and their carers.