661 Courses delivered Live Online

Understand and mitigate your own personal drivers of conflict

This workshop offers an opportunity for asking all questions regarding Gestalt Therapy and the experiential use of some of the tools/experiments associated with it.  There will be an opportunity for an in-depth exploration of how to work with clients and your own process, with the use of some of the classic skills and tools offered within Gestalt Therapy. This could include some 2 Chair Work, working with a Sensation, Dream Work, Stones, Russian Dolls, Objects, Drawing and much more; guided and influenced by what you, the attendees, might want.  The Gestalt Cycle of Awareness will be covered (which some refer to it as a wave) – I refer to as the sea, because there are many waves in the sea at the same time. Some starting and some ending. All will be linked to the core emotions through the lens of my book - ‘The Penny Model’, to help make Gestalt Therapy more accessible and comprehensible. The session will be suitable for all practitioners; whichever modality you have been trained in.  Workshop details: Duration: 3 HoursTime: 2 PM (PKT)Date: June 17th 2023Location: Online (Zoom)Cost: 15,000/- PKR (Discount available of members of The Grower’s Circle)Certificate of Participation: Yes  About Stefan Charidge Stefan Charidge is the originator of The Penny Model, and the author of "The Penny Model: an explanation of where depression comes from and how to overcome it". Stefan is a Psychotherapist, Counsellor, and Supervisor by profession.

Introduction to understanding neurodiversity and working with/adapting practice for neurodivergent clients in clinical settings

This practitioner-level 4 award encourages individuals in IT and technical roles to explore the many teams, ideas, and functions within an organisation and maximise their contribution. You will achieve this by learning the key concepts and considering behaviour and response in different scenarios.

Course Overview This Sexual Harassment Awareness Training is designed to equip individuals with the knowledge and skills to recognise, address, and prevent sexual harassment in the workplace. Covering key concepts, legal frameworks, and organisational responsibilities, the course provides essential insights into maintaining a respectful and safe work environment. Participants will gain a thorough understanding of what constitutes sexual harassment, how to identify it, and how to manage such situations effectively. By completing this course, learners will be better prepared to contribute to a respectful and legally compliant workplace culture. Course Description This course delves into various aspects of sexual harassment, from definitions to workplace implications, and legal frameworks. It covers the different forms of harassment, employee rights, and employer obligations. Learners will explore how to effectively address and prevent incidents of harassment, ensuring worker protection through robust policies and procedures. The course also covers the process of dealing with incidents, including mediation and the aftermath, helping individuals recognise the importance of fostering a safe, respectful work environment. Upon completion, learners will have the skills to proactively contribute to creating a harassment-free workplace. Course Modules Module 01: What is Sexual Harassment? Module 02: Sexual Harassment in the Workplace Module 03: The Law and Sexual Harassment Module 04: Addressing Sexual Harassment Module 05: Worker Protection Module 06: Prevent Sexual Harassment at Work Module 07: Policies and Procedures Module 08: How to Deal with Sexual Harassment in the Workplace? Module 09: Mediation and the Aftermath (See full curriculum) Who is this course for? Individuals seeking to understand workplace dynamics and employee rights. Professionals aiming to enhance their knowledge of workplace law and ethical practices. Beginners with an interest in workplace relations and human resources. Any other individual interested in fostering a respectful workplace environment. Career Path HR Manager Equality and Diversity Officer Workplace Health and Safety Specialist Legal Advisor (Employment Law) Corporate Trainer or Consultant

This Course is the DSL Course delivered via Zoom (it is the same as the face to face course but delivered via video conferencing and will be no more than 15 people at one time. There will be a training consultant taking delegates through the course and available to answer any questions throughout the course. This course will help you and you become familiar with the role and responsibilities of the designated safeguarding lead in your organisation. It will develop both your competence and confidence in carrying out the role of Designated Safeguarding Lead (DSL). Formally known as Level 3.

Find out how to: Connect to your Authentic Self Find your Blocks Get out of Your Own Way Make the Shift and Move Forward

https://www.patreon.com/moonhealinganddivination

This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals